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Customer Service Essentials 1 Day Training in Newcastle

Customer Service Essentials 1 Day Training in Heathrow

Customer Service Essentials 1 Day Training in Crewe

Practical Sales Skills 1 Day Workshop in Buxton

10 Soft Skills You Need 1 Day Training in Buxton

Customer Service Essentials 1 Day Training in Wokingham

PARTICIPANTS WILL ENGAGE IN A TRAINING SESSION TO IMPROVE AND REFINE THEIR RÉSUMÉS. OPPORTUNITIES TO ENGAGE IN ONE-ON-ONE RÉSUMÉ BUILDING & REVIEW SESSIONS CAN BE OFFERED AS WELL. It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you. Participants will engage in a training session to improve and refine their résumés. Opportunities to engage in one-on-one Résumé Building & Review sessions can be offered as well. Part I Data Collection and Organization – assessing work/activities and IMPACT (results) Success Story Format (Situation, Action, Results) Writing With Impact – how to tie actions to results Choosing The Right Words – transferable skills and powerful words Sales 101 – How will these skills benefit the hiring person’s organization? Part II UB4I Writing (“YOU”/ “YOUR,” not “I,” “me,” “my”) Reference list Principles of networking Cover Letter and Résumé Formats – margins, font, type size, small caps, etc. Role Play – Mock Interviews Participants will be able to: Create a complete and correct résumé, a marketing device to attract attention, generate interest, describe accomplishments, and invite contact. Discover, correct, and improve self-marketing messages, leading to a systematic assessment of specific work-related skills. Examine transferable skills and increase personal alignment with prospective organizational mission and goals. Online Format—Résumé Writing, Networking, & Interviewing Workshop 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop’s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo! Michael J. Whitlock, Director of Fay Corey Union & ConferencesSUNY Cortland

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Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

All day, in-person workshop with Gina Barrett! Interested in Dorset buttons? Perhaps you'd like to try the Zwirnknopf styles? This workshop will take you through different types of thread buttons made over a ring. Thread buttons have a long history and are really versatile for garments, embellishments and home decor projects. Suitable for beginners The workshop venue is Corby Glen Church Street Rooms in Lincolnshire (NG33 4NJ). The venue is just off the A1. Times: 10am-3pm. Refreshments (cake, tea/coffee) will be provided - but please bring your own lunch. All materials for the day will also be supplied; however, please bring your own small scissors. And remember your glasses if you need them for close-up work! Spaces are limited. About Gina Gina is a textile artist, designer & writer with a passion for historical passementerie - especially buttons! She now provides bespoke items to costumiers for film, theatre, museums and fashion, and continues to research and to write about both old techniques and developing new ones. She is particularly keen to discover the lost techniques used to create buttons, which of course means steadily building a collection to learn from. She & her husband run Gina-B Silkworks, bringing “Traditional crafts for the modern maker”. Her recent books include “Dorset Ring Buttons” and “Zwirnknopf Buttons” Gina's YouTube channel: https://www.youtube.com/GinaBSilkworks Gina-B Silkworks Website: https://www.ginabsilkworks.co.uk