Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
Understanding Finance 1 day training course delivered in Nottingham This course will provide an overview of the most common financial terms and provide techniques to help you to understand and control your finances.
Managing Poor Performance 1 day training course delivered in Nottingham Designed for managers, team leaders & Supervisors who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.
Come along and join in the festive spirit. In this workshop you will be making a selection of willow and rush Xmas tree decorations. Including reindeer..add a red nose, Xmas trees...add a little tinsel snow to the top and a 10" rush angel for the top of your tree, plus stars, and mini wreath hoops. Festive snacks and a glass of mulled wine included. Please choose from the morning or afternoon session. 9.30am-12.30pm 1.30pm-4.30pm
With Acting Coach Sarah Hannah Introduction Are you a wannabe actor? You can prepare for the limelight with a 2 Day Beginners Crash Course at the World Famous Pinewood Studios. Targeting those with little or no experience (17 yrs +), the 2 day course offers a practical syllabus setting a strong and broad base for you to discover the basic technical skills that a screen actor needs to master. Meet Your Tutor Sarah Hannah Actress, Acting and Audition Coach Sarah Hannah is a highly experienced Professional Actress, Acting and Audition Coach. Bringing her extensive experience of working on stage and on screen, Sarah will focus on enhancing your presence on camera and cover the technical skills required of a professional screen actor. Course Outline Covering a variety of scripts, you will be taught etiquette on the set, how to warm up your body and voice, and how to bring scripts to life on screen through basic script and scene analysis. You will shoot a scene with your experienced tutor who will share knowledge on hitting marks, shot sizes, continuity and eye lines before providing an insight into the audition process and the business of being a screen actor. Your scene will be edited and delivered to you online. Additional Information Features Learn the basics of acting and performance for screen Film a scene with a Director Work together in a supportive atmosphere Held at the World Famous Pinewood Studios Suitable if you are (17 yrs+) looking to take your first step into screen acting Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Learning Outcomes Working in groups you will examine screenplays from an actor’s perspective Gain insight into the narrative structure Learn how to prepare yourself for screen Have a clear understanding of the technical requirement of acting on screen Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Nearest Train Stations: Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Coffee shop on site (may not be open at weekends) Excellent transport links from London
Feather Stone is a beautiful practice rooted in the shamanic energy healing tradition. It combines the power of unconditional love with the healing energies of nature. The power of unconditional love is the force of the creator, the purest energy of all. When love and compassion flow through our hearts, we become a channel for healing. Within a space of love, we can transform, release and restore energy.
COURSE INTRODUCTION The purpose of this one day course is to introduce / refresh participants’ knowledge and skills in the essential aspects of diabetes management in their practice setting. AIMS AND OBJECTIVES Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person’s needs and how regular clinic visits impact on the management of diabetes All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate £30) and CPD Standards (*Certificate free) Copyright © Annie Barr. All Rights Reserved. Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management COURSE CONTENTS OVERVIEW Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes Implications for practice Management goals TYPE 1 Treatment and management options Carbohydrate awareness Challenges in self-management Hypoglycaemia and hyperglycaemia Screening and the annual review TYPE 2 First line treatment and step-wise options Food choices and relation to risk Activity and type 2 diabetes Cardiovascular disease and type 2 diabetes Screening and annual review SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY Seeing the person not the disease Consultation skills Ongoing support needs Copyright © Annie Barr. All Rights Reserved. SPECIFIC SESSIONS CAN ALSO BE OFFERED IN: Food and lifestyle messages for diabetes Annual review and screening including foot care advice Blood glucose monitoring Consultation skills and relationship building Complications and treatment options WHO SHOULD ATTEND? Nurses HCAs