2127 Project Management Office (PMO) courses

Description: InfoPath is a powerful solution made my Microsoft for collecting data from users on a variety of platforms. In this course, you will learn the necessary skills, knowledge, and information about the advanced functions and features of Microsoft InfoPath and learn the new great features, such as the Office Fluent UI, and the ability to customize SharePoint list forms. Find out how to use InfoPath in conjunction with SharePoint for a variety of additional features. Who is the course for? Professionals who want to learn about the Microsoft InfoPath 2010. People who have an interest in the advanced features of Microsoft InfoPath 2010. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft InfoPath Advanced Level course is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry such as: Administrative Officer Project Management Officer Project Assistant Project Support Secretary. Microsoft Infopath Advanced Level Module One - Getting Started 00:30:00 Module Two - Types of Controls 01:00:00 Module Three - Repeating and Optional Controls 01:00:00 Module Four - Control Tool Properties and Table Tools Tabs 01:00:00 Module Five - Actions 01:00:00 Module Six - Importing Form Designs 01:00:00 Module Seven - Advanced Topics 01:00:00 Module Eight - Understanding Code 01:00:00 Module Nine - Publishing Forms 01:00:00 Module Ten - SharePoint Integration 01:00:00 Module Eleven - Publishing Forms for Use with SharePoint 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Infopath Advanced Level 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Outlook is available as a part of the Microsoft Office suite. Microsoft Outlook 2010 is a reliable application for emails. Outlook can assist you to manage every aspect of your life. Learn from scratch the basic information about Microsoft Outlook 2010. You will learn how to work with Microsoft Outlook 2010. You will be taught how to work with emails, creating emails and managing the email. You will also go through the Outlook's organization tools. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook.  Who is this course for? This course is designed for individuals who are willing to learn the basics of Microsoft Outlook 2010. This course is for beginners who want to learn about Microsoft Outlook from scratch. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2010 for Beginners will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Knowing about Microsoft Outlook Essentials will not just help us organise our emails but will help us in being productive. Through this Workshop, you will learn how to organise your emails and files the way you want it. You will know how to send robust messages, taking advantage of text formatting and insertion tools. You will also learn how Outlook's tools can help you filter out the messages you don't want to read. Learn to stay organised by creating folders to store your Outlook items and keep in touch by using Outlook to manage your contacts.In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook.  Who is the course for? Professionals who want to learn about Microsoft functions and features. People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2007 for Beginners is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook 2007 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Real estate is the properties comprised of land and the buildings erected on it. If you want to have a career in real estate, then you have to also learn about property management. Property management is the operation of real estate. In this course, you will be provided with both lessons on real estate business and property management. Learning these two lessons will not only help you know about real estate, but it would also be helpful in building your professional career in the real estate industry. If you are passionate about real estate business and want to conquer this profession successfully, then you must start your real estate journey know. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in real estate People who have an interest in Real Estate and how to become successful on this Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Real Estate Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialist Marketing Manager Product Creator Realtor Real Estate Agents Sales Manager Sales and Promotions Specialist. Real Estate Investor Training Property Development 00:19:00 Different Types of Property 00:15:00 Land Law Principles- Rights and Interests 00:18:00 Ownership, Co-ownership and Possession of the Property 00:30:00 Lease Bailment, License, Mortgage and Insurance Related Law 00:53:00 Real Estate Investment 00:20:00 Strategies for a Real Estate Investor 00:21:00 Property Development Property Research 00:16:00 Property and the Law 00:18:00 Different Methods of Finance Option 00:16:00 Building Regulation 00:14:00 The Planning Process 00:14:00 Project Management 00:16:00 Marketing Your Property 00:16:00 Property Management Introduction to Property Management 00:12:00 The Role and Responsibilities of a Property Manager 00:11:00 Listing Properties and Marketing 00:26:00 The Letting Process and Tenancy Agreement 00:26:00 The Property Management Process 00:32:00 Keeping Tenants Long Term 00:10:00 Regulations of Property Management 00:11:00 Changes in the UK Property Market: An Opportunity 00:13:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Microsoft Planner a latest planning and project management application that allows you to be more productive in preparing projects. By enrolling in this Microsoft Planner course, you'll learn how to get your tasks performed in the Planner. You'll explore how to create new plans, set due dates, update a project's status and share files with your team members. Besides, learn how to work more efficiently and stay focused on what's more valuable by using MS Planner for your following project. This comprehensive course also includes: Assemble and assign tasks Sharing files Classifying tasks into a bucket Adding the task to files Flagging tasks with labels Updating a task's status Viewing progress on a file Using chats to view progress Communicating and collaborating with other users What Will I Learn? Get an Understanding of Planner Add and Edit Tasks Create a New Plan Work with Members in Planner Requirements Basic computer skills would be helpful Introduction Introduction 00:03:00 Working with Planner Overview of Planner 00:06:00 Creating a New Plan 00:04:00 Using Boards and Buckets 00:04:00 Working with Tasks 00:05:00 Working with Members 00:05:00 Using Notifications 00:05:00 Changing Views 00:07:00 Conclusion Course Recap 00:02:00 Course Certification

This is NOT a Programming course, the Goal is to understand how to build a Game Design Canvas for any type of Gaming Project you have. You will learn about many different aspects of Game Design that make a game be a game, with clear explanations and examples. The Goal is to understand how to create projects from scratch and develop them using project management tools, brainstorming techniques and tips to make games that make sense. First you show you how to find the Purpose of your project and define metrics according to your goals. What you'll learn Structure Game Projects Manage Game Development Processes Organize your game ideas Prototype quickly Requirements There are absolutely no prerequisites to take this course. Who is the target audience? People who want to learn about the Games Creation People who want to understand Game Theory Anyone who plans to work with Games in any area People who want to be Game Project Managers People who want to become Great Game Designers Humans that want to create a Bionic eye and play games as a Game Designer Introduction Introduction FREE 00:01:00 The Game Design Canvas 00:05:00 Brainstorming 00:04:00 Your First Game 00:04:00 Kanban Trello 00:06:00 Game Purposes 00:05:00 Red Sign-Pre Definitions Platforms 00:07:00 Number Of Players 00:08:00 Target Audience 00:05:00 Duration 00:04:00 Yellow Sign-Core Genre 00:07:00 Mechanics 00:04:00 Story And Theme 00:04:00 Green Sing-Gameplay Goals 00:04:00 Interaction 00:05:00 Obstacles 00:05:00 Rules 00:06:00 Ending Thanks and Congratulations 00:01:00 Course Certification

Description: Welcome to the Microsoft Outlook 2010 Expert Workshop. Prepare yourself to put your communication tools into high gear. The Microsoft Outlook 2010 Expert Workshop will help you customise the Outlook interface so that it works best for you. It includes how to use the tools to organise your data and allow for smaller backup files. Understand how to control your messages which are being sent, forwarded, and stored. Through this course, you will learn how to use styles, themes, and formatted graphics to enhance your messages. Who is the course for? Professionals who want to learn about Microsoft functions and features. People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Accredited Microsoft Outlook 2010 Intermediate Level will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Module One - Getting Started 00:30:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Printing 01:00:00 Module Four - Working with Quick Steps 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks and the Journal 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Accredited Microsoft Outlook 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Accredited Microsoft Outlook 2010 Intermediate Level 00:20:00 Final Exam Final Exam- Accredited Microsoft Outlook 2010 Intermediate Level 00:20:00

Be the medium of smooth operation with Accredited Scrum Master Training Having trouble exchanging information smoothly? Does your work involve uncertainty and you have to change the requirements on the go? Then a Accredited Scrum Master Training course is what you need! Scrum is a project management method flexible enough to deal with many change requests that appear during projects and keep the project team productive. You will be responsible for helping a team, working on a project which faces a lot of uncertainty, to reach consensus for what can be achieved during a specific period of time. A scrum master also has to protect the working team from any outside distractions and removing any obstacles that are impeding the team's progress. During this course you will face different methods which will allow you to become a scrum master. You will make a working team more efficient and make a smooth transition when faced with uncertainties during work. Course Highlights Accredited Scrum Master Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Scrum Master Training into 6modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Scrum Master Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Scrum Master Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Scrum Master Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Scrum Master Training Introduction FREE 01:00:00 Typical Scrum Timeline FREE 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Mock Exam Mock Exam- Accredited Scrum Master Training 00:20:00 Final Exam Final Exam- Accredited Scrum Master Training 00:20:00

This Event Management for Beginners will be great choice for you if you are looking forward to explore existing experience in organising and managing events! Here you'll get a thorough understanding of how events work, why people and companies host events, how the industry is configured, and how to strategically plan and coordinate a typical event from A to Z. This Event Management for Beginners offers a practical guide, and you will leave with a toolkit that will help you organise future activities with confidence and flair. You will gain an understanding of how to organise an event and have a comprehensive toolkit to use in the future. As well as learning about the power of events in promoting your organisation and the chance to consider how to make each session excellent.   This course will cover the role of events in today's world, budgets and goals, workflow management, venue selection and negotiation, room layouts and seating formats, food and beverage, entertainment and speakers, design and decor, transportation and logistics, registration and check-in, hybrid meetings, apps and technology, basic lighting and audio visual, and more. What Will I Learn? speak with confidence about the event management process. plan, execute and review your own event. Requirements Students can start this course right away. To get the most out of the additional resources students will need to have software to download word, excel and pdf documents. Students don't need to have any experience at all with event management to do this course. Who is the target audience? This course is best suited for mums with little or no event management experience. Mums who have volunteered to help organised a school or sporting club event. Introduction Introduction FREE 00:05:00 Why Vision 00:02:00 Concept 00:01:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:02:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:01:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Event Management for Beginners 00:00:00 Course Certification

Excellent organisational skills can prove advantageous in many areas of life, including personal and professional areas. Getting Organized can enhance a person's general productivity, project management, and can also have an impact on his memory and recognition skills. These skills cannot be gained overnight - it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organised. This course will supply you the necessary tools for developing better Organizational Skills. Through this course, you will confront improved productivity, greater management, and an overall improvement in professional growth. Every day people waste infinite amounts of time looking for items. So stop looking for those precious items, and start knowing where they are by getting organised. Course Highlights Administrative Skills Developing Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Administrative Skills Developing Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Administrative Skills Developing Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Administrative Skills Developing Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Administrative Skills Developing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Administrative Skills Developing Diploma- Activities 00:00:00 Mock Exam Mock Exam- Administrative Skills Developing Diploma 00:20:00 Final Exam Final Exam- Administrative Skills Developing Diploma 00:20:00