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11213 Professional Skills courses

Mediation Basics for Conflict Management Training

By Compliance Central

***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management*** Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions. This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process. Learning Outcomes By participating in "Mediation Basics for Conflict Management," you will be able to: Define mediation and explain its role in conflict resolution. Identify the core skills necessary for effective mediation. Describe the different stages of the mediation process. Analyze the ethical principles and professional standards that govern mediation practice. Recognize special considerations that may arise in various mediation contexts. Apply your knowledge of mediation to better manage conflict situations. Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice. Course curriculum : Module 1: Introduction to Mediation Gain an overview of mediation, including its history, purpose, and significance in conflict management. Module 2: Essential Skills for Mediators Learn about the critical communication and interpersonal skills required for successful mediation. Module 3: The Mediation Process Understand the step-by-step process of mediation, from preparation to resolution. Module 4: Mediation Ethics and Professional Standards Explore the ethical principles and professional standards that guide mediators in their practice. Module 5: Special Considerations in Mediation Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 15:04 1: Introduction to Mediation 15:04 Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39 The Mediation Process 15:39 3: The Mediation Process 15:39 Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12 Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25 Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00 Who is this course for? Mediation Basics for Conflict Management is ideal for anyone interested in: Pursuing a career in mediation Enhancing their conflict resolution skills in the workplace Building stronger relationships through effective communication Developing a deeper understanding of alternative dispute resolution (ADR) processes This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation. Requirements There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles. Career path Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Mediation Basics for Conflict Management Training
Delivered Online On Demand1 hour 24 minutes
£12

Handyperson/Handyman Diploma - CPD Certified

By Compliance Central

Are you looking to enhance your Handyperson/Handyman skills? If yes, then you have come to the right place. Our comprehensive course on Handyperson/Handyman will assist you in producing the best possible outcome by mastering the Handyperson/Handyman skills. The Handyperson/Handyman course is for those who want to be successful. In the Handyperson/Handyman course, you will learn the essential knowledge needed to become well versed in Handyperson/Handyman. Our Handyperson/Handyman course starts with the basics of Handyperson/Handyman and gradually progresses towards advanced topics. Therefore, each lesson of this Handyperson/Handyman course is intuitive and easy to understand. Why would you choose the Handyperson/Handyman course from Compliance Central: Lifetime access to Handyperson/Handyman course materials Full tutor support is available from Monday to Friday with the Handyperson/Handyman course Learn Handyperson/Handyman skills at your own pace from the comfort of your home Gain a complete understanding of Handyperson/Handyman course Accessible, informative Handyperson/Handyman learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Handyperson/Handyman bundle Study Handyperson/Handyman in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Handyperson/Handyman Course Improve your chance of gaining in demand skills and better earning potential by completing the Handyperson/Handyman Handyperson/Handyman Curriculum Breakdown of the Handyperson/Handyman Course Module 01: Introduction Module 02: Basic Tools and Equipment Module 03: Electrical Work Module 04: Plumbing Skills Module 05: Appliances Module 06: General Carpentry Module 07: Basic Maintenance Skills Module 08: Walls and Floors Module 09: Painting and Decorating Module 10: Drilling, Tiling and Welding Module 11: Construction Projects Module 12: Health and Safety at Work Module 13: Starting Own Business Certification CPD Accredited (CPD QS) Certificate Free PDF & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 11:03 1: Introduction 11:03 Module 02: Basic Tools and Equipment 12:24 2: Basic Tools and Equipment 12:24 Module 03: Electrical Work 12:11 3: Electrical Work 12:11 Module 04: Plumbing Skills 09:39 4: Plumbing Skills 09:39 Module 05: Appliances 09:12 5: Appliances 09:12 Module 06: General Carpentry 12:29 6: General Carpentry 12:29 Module 07: Basic Maintenance Skills 07:33 7: Basic Maintenance Skills 07:33 Module 08: Walls and Floors 11:34 8: Walls and Floors 11:34 Module 09: Painting and Decorating 08:29 9: Painting and Decorating 08:29 Module 10: Drilling, Tiling and Welding 13:14 10: Drilling, Tiling and Welding 13:14 Module 11: Construction Projects 09:27 11: Construction Projects 09:27 Module 12: Health and Safety at Work 14:26 12: Health and Safety at Work 14:26 Module 13: Starting Own Business 13:54 13: Starting Own Business 13:54 Order Your CPD Quality Standard Certificate (Optional) 01:00 14: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this Handyperson/ Handyman course. This course specially ideal for: Mobile Handyperson Multi Skilled Handyperson Maintenance Technician Plumber Carpenter & Painter Electrician Multitrader Home Owners, handyman, and do-it-yourselfer Anyone wishing to become master of their domain Requirements To enrol in this Handyperson/Handyman course, all you need is a basic understanding of the English Language and an internet connection. Career path The Handyperson/Handyman course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Handyperson/Handyman. Maintenance Handyman Technical Coordinator Maintenance Operative Office Maintenance Supervisor School Maintenance Staff Lead Handyman Residential Carpenter and Handyperson Maintenance Mechanic Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Handyperson/Handyman Diploma - CPD Certified
Delivered Online On Demand2 hours 24 minutes
£12

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

Strategies for Corporate Relations

By Online Training Academy

In today's interconnected corporate landscape, mastering Corporate Relations is indispensable for career success. This course equips you with vital skills like effective communication, building professional networks, and managing conflicts-all crucial for navigating the complexities of modern workplaces. Understanding Corporate Relationship Goals and mastering Corporate Etiquette are foundational, fostering trust and rapport while enhancing collaboration and teamwork. Such competencies not only enrich daily interactions but also elevate professional credibility, making you highly desirable to UK employers seeking adept Corporate Relations professionals. With increasing demand in this sector, job opportunities are plentiful, offering competitive salaries commensurate with expertise. Embracing these modules not only prepares you for lucrative career prospects but also ensures you stay relevant in a field where opportunities are growing steadily. In essence, this course empowers you to thrive in corporate environments, shaping a successful and fulfilling professional journey. Key Features: CPD Certified Strategies for Corporate Relations Course Free Certificate from Reed CIQ Approved Strategies for Corporate Relations Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Relationship Goals Module 02: Basics of Corporate Etiquette Module 03: Understanding Effective Communication Module 04: Cross-Cultural Communication Module 05: Establishing Trust and Rapport Module 06: Collaboration and Teamwork Module 07: Managing Difficult Conversations and Conflict Module 08: Building Professional Networks and Alliances Module 09: Sustaining Long-Term Relationships and Success Learning Outcomes: Craft corporate strategies aligning with relationship goals for organizational success. Apply corporate etiquette principles in diverse professional settings effectively. Master the nuances of effective communication for impactful corporate interactions. Navigate cross-cultural communication challenges, fostering global collaboration and understanding. Develop skills in establishing trust and rapport crucial for professional relationships. Strengthen collaboration and teamwork abilities within corporate environments for enhanced productivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Strategies for Corporate Relations 2:04:41 1: Module 01: Introduction to Corporate Relationship Goals Preview 11:28 2: Module 02: Basics of Corporate Etiquette 11:03 3: Module 03: Understanding Effective Communication 15:02 4: Module 04: Cross-Cultural Communication 13:15 5: Module 05: Establishing Trust and Rapport 13:17 6: Module 06: Collaboration and Teamwork 14:21 7: Module 07: Managing Difficult Conversations and Conflict 13:49 8: Module 08: Building Professional Networks and Alliances 15:14 9: Module 09: Sustaining Long-Term Relationships and Success 16:12 10: CPD Certificate - Free 01:00 Who is this course for? This Corporate Relations course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Relations. Moreover, this course is ideal for: Professionals seeking advanced corporate relationship management skills. Business executives aiming to enhance cross-cultural communication and collaboration. Team leaders focused on conflict resolution and effective communication strategies. Individuals aspiring to build and expand professional networks and alliances. Those desiring expertise in sustaining long-term relationships for sustained success. Requirements There are no requirements needed to enrol into this Corporate Relations course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Relations course. Career path After finishing this Corporate Relations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Relations are: Corporate Communications Specialist - £30K to 45K/year Business Development Manager - £35K to 60K/year HR Relationship Manager - £30K to 50K/year International Sales Executive - £25K to 45K Public Relations Officer - £25K to 40K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Strategies for Corporate Relations
Delivered Online On Demand2 hours 6 minutes
£12

Empowerment through Confidence

By Online Training Academy

If you want to walk, talk and move with confidence, then our Empowerment through Confidence course is just perfect for you. This course is designed to help you cultivate unshakable self-assurance and embrace the limitless possibilities of your life. You will understand what confidence is all about and how you can come into achieving it. From insightful assessments illuminating your current standing to strategic techniques for overcoming hurdles. Don't let self-doubt hold you back any longer. Invest in yourself and your future by enrolling in Empowerment through Confidence today. Your journey to a more confident, empowered, and successful you starts here. Key Features This Empowerment through Confidence Course Includes: This Empowerment through Confidence Course CPD Certified Free Certificate from Reed CIQ Approved Empowerment through Confidence Course Developed by Specialist Lifetime Access Why Choose Our Course? Choosing our Empowerment through Confidence course is a smart investment in your professional future. Our Empowerment through Confidence course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Empowerment through Confidence course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Empowerment through Confidence course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Empowerment through Confidence Course: Module 01: Understanding Confidence Module 02: Assessing Your Confidence Module 03: Identifying Your Sticking Points Module 04: Building Self-Confidence Module 05: Developing Physical Confidence Module 06: Communicating Your Confidence Module 07: Demonstrating Confidence in the Workplace Module 08: Building Respectful Relationships Learning Outcomes Empowerment through Confidence Course Comes with: Understand the essence of confidence and its significance. Evaluate personal confidence levels and identify areas for improvement. Overcome obstacles and develop unwavering self-assurance. Cultivate physical presence and exude confidence through body language. Articulate ideas confidently, commanding attention and respect. Navigate workplace dynamics with confidence and professionalism. CPD 10 CPD hours / points Accredited by CPD Quality Standards Empowerment through Confidence 1:36:45 1: Module 01: Understanding Confidence 15:04 2: Module 02: Assessing Your Confidence 10:10 3: Module 03: Identifying Your Sticking Points 07:35 4: Module 04: Building Self-Confidence 14:39 5: Module 05: Developing Physical Confidence 10:37 6: Module 06: Communicating Your Confidence 10:34 7: Module 07: Demonstrating Confidence in the Workplace 17:14 8: Module 08: Building Respectful Relationships 08:52 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Empowerment through Confidence course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Empowerment through Confidence. Moreover, this course is ideal for: Individuals seeking personal and professional growth. Students preparing for academic or career challenges. Professionals aiming to enhance their leadership capabilities. Entrepreneurs striving to exude confidence in their ventures. Anyone desiring to radiate assurance and captivate audiences. Requirements There are no requirements needed to enrol into this Empowerment through Confidencecourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Empowerment through Confidence course. Career path After finishing this Empowerment through Confidence course you will have multiple job opportunities waiting for you. Some of the the following Job sectors are: Sales Executive Public Relations Officer Event Manager Human Resources Manager Marketing Coordinator Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Empowerment through Confidence
Delivered Online On Demand1 hour 36 minutes
£12

Executive Secretary - Executive Assistance and Leadership Course

By Compliance Central

Turn Your Dreams into Reality with the Executive Secretary - Executive Assistance and Leadership Course Training course. This comprehensive Executive Secretary - Executive Assistance and Leadership Course online course will equip you with the knowledge and skills you need to succeed in your chosen field. Whether you're a beginner or looking to take your career to the next level, this course has covered you. Key Learning Outcomes: Understanding the core concepts and theories in your field Building your knowledge and skills through practical, hands-on learning Developing the ability to think critically and solve problems effectively Enhancing your communication skills and the ability to work effectively with others Gaining a competitive edge in your career and reaching your full potential With a flexible online format that allows you to learn at your own pace, Executive Secretary - Executive Assistance and Leadership Course training course offers a convenient and accessible way to boost your career prospects. So why wait? Enrol today and take the first step towards success! Vital Component of the Executive Secretary - Executive Assistance and Leadership Course course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Transform your career with the Executive Secretary - Executive Assistance and Leadership Course Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Executive Secretary - Executive Assistance and Leadership Course Bundle now and take the first step towards a successful and fulfilling career! Course Outline: Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is the perfect fit for anyone seeking to start or advance in the Executive Secretary - Executive Assistance and Leadership Course industry. Whether you're a beginner or looking to expand your knowledge, this comprehensive training will provide you with the essential skills and expertise to succeed. Requirements Join the Excitement-With this Executive Secretary - Executive Assistance and Leadership Course course, there's no limit to what you can achieve. From day one, you'll be on your way to building a fulfilling career in this thriving field. No prior experience is required to enrol in this course. Career path Upon completion, you'll have the opportunity to pursue a variety of in-demand Executive Secretary - Executive Assistance and Leadership Course jobs, with endless possibilities for growth and success. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Executive Secretary - Executive Assistance and Leadership Course
Delivered Online On Demand8 hours
£12

Customer Service: Customer Retention Specialist Training

By Compliance Central

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Customer Service: Customer Retention Specialist Training
Delivered Online On Demand3 hours
£12

Empowerment through Confidence

By Online Training Academy

If you want to walk, talk and move with confidence, then our Empowerment through Confidence course is just perfect for you. This course is designed to help you cultivate unshakable self-assurance and embrace the limitless possibilities of your life. You will understand what confidence is all about and how you can come into achieving it. From insightful assessments illuminating your current standing to strategic techniques for overcoming hurdles. Don't let self-doubt hold you back any longer. Invest in yourself and your future by enrolling in Empowerment through Confidence today. Your journey to a more confident, empowered, and successful you starts here. Key Features This Empowerment through Confidence Course Includes: This Empowerment through Confidence Course CPD Certified Free Certificate from Reed CIQ Approved Empowerment through Confidence Course Developed by Specialist Lifetime Access Why Choose Our Course? Choosing our Empowerment through Confidence course is a smart investment in your professional future. Our Empowerment through Confidence course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Empowerment through Confidence course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Empowerment through Confidence course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Empowerment through Confidence Course: Module 01: Understanding Confidence Module 02: Assessing Your Confidence Module 03: Identifying Your Sticking Points Module 04: Building Self-Confidence Module 05: Developing Physical Confidence Module 06: Communicating Your Confidence Module 07: Demonstrating Confidence in the Workplace Module 08: Building Respectful Relationships Learning Outcomes Empowerment through Confidence Course Comes with: Understand the essence of confidence and its significance. Evaluate personal confidence levels and identify areas for improvement. Overcome obstacles and develop unwavering self-assurance. Cultivate physical presence and exude confidence through body language. Articulate ideas confidently, commanding attention and respect. Navigate workplace dynamics with confidence and professionalism. CPD 10 CPD hours / points Accredited by CPD Quality Standards Empowerment through Confidence 1:36:45 1: Module 01: Understanding Confidence 15:04 2: Module 02: Assessing Your Confidence 10:10 3: Module 03: Identifying Your Sticking Points 07:35 4: Module 04: Building Self-Confidence 14:39 5: Module 05: Developing Physical Confidence 10:37 6: Module 06: Communicating Your Confidence 10:34 7: Module 07: Demonstrating Confidence in the Workplace 17:14 8: Module 08: Building Respectful Relationships 08:52 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Empowerment through Confidence course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Empowerment through Confidence. Moreover, this course is ideal for: Individuals seeking personal and professional growth. Students preparing for academic or career challenges. Professionals aiming to enhance their leadership capabilities. Entrepreneurs striving to exude confidence in their ventures. Anyone desiring to radiate assurance and captivate audiences. Requirements There are no requirements needed to enrol into this Empowerment through Confidencecourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Empowerment through Confidence course. Career path After finishing this Empowerment through Confidence course you will have multiple job opportunities waiting for you. Some of the the following Job sectors are: Sales Executive Public Relations Officer Event Manager Human Resources Manager Marketing Coordinator Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Empowerment through Confidence
Delivered Online On Demand2 minutes
£12

Pool Maintenance Course

By Online Training Academy

Unlock the secrets to pristine pool care with our comprehensive Pool Maintenance Training course. Whether you're a seasoned professional or a novice looking to dive into the world of pool maintenance, this course is designed to equip you with the essential skills and knowledge needed to ensure pools stay sparkling and safe. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Pool Maintenance Training course, learners will gain comprehensive knowledge and skills to ensure safe and clean swimming pool environments. They will understand the critical aspects of pool safety, including how to identify and mitigate potential risks. Participants will learn the importance of maintaining the chemical balance of water to keep it safe for swimming, as well as methods to test and adjust water quality. The course covers practical techniques for cleaning and maintaining pools, including the use of specialized equipment. By the end of the training, learners will be equipped with the necessary expertise to effectively manage pool maintenance tasks, ensuring pools are clean, safe, and enjoyable for all users. Course Curriculum Module 01: Pool Safety Module 02: Chemical Balance of Water Module 03: Water Quality Maintenance Module 04: Cleaning and Maintenance Module 05: Maintenance Equipment Learning Outcomes: Understand pool safety guidelines and implement them effectively. Analyze and adjust chemical levels to maintain water balance. Assess water quality using appropriate testing methods and tools. Perform routine cleaning tasks and preventive maintenance procedures. Operate and maintain pool equipment efficiently and safely. Demonstrate competence in managing pool maintenance tasks independently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Pool Maintenance Training 1:01:30 1: Module 01: Pool Safety 16:26 2: Module 02: Chemical Balance of Water 15:29 3: Module 03: Water Quality Maintenance 08:46 4: Module 04: Cleaning and Maintenance 11:28 5: Module 05: Maintenance Equipment 08:21 6: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to manage residential or commercial pool maintenance. Beginners seeking comprehensive training in pool care and maintenance. Pool owners looking to enhance their understanding of pool upkeep. Maintenance staff in hotels, leisure centres, and community facilities. Those interested in a career maintaining pools for various establishments. Career path Pool Maintenance Technician Pool Service Technician Leisure Centre Pool Operator Hotel Pool Attendant Community Pool Caretaker Residential Pool Maintenance Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Pool Maintenance Course
Delivered Online On Demand1 hour
£12

Pool Maintenance Course

By Online Training Academy

Unlock the secrets to pristine pool care with our comprehensive Pool Maintenance Training course. Whether you're a seasoned professional or a novice looking to dive into the world of pool maintenance, this course is designed to equip you with the essential skills and knowledge needed to ensure pools stay sparkling and safe. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Pool Maintenance Training course, learners will gain comprehensive knowledge and skills to ensure safe and clean swimming pool environments. They will understand the critical aspects of pool safety, including how to identify and mitigate potential risks. Participants will learn the importance of maintaining the chemical balance of water to keep it safe for swimming, as well as methods to test and adjust water quality. The course covers practical techniques for cleaning and maintaining pools, including the use of specialized equipment. By the end of the training, learners will be equipped with the necessary expertise to effectively manage pool maintenance tasks, ensuring pools are clean, safe, and enjoyable for all users. Course Curriculum Module 01: Pool Safety Module 02: Chemical Balance of Water Module 03: Water Quality Maintenance Module 04: Cleaning and Maintenance Module 05: Maintenance Equipment Learning Outcomes: Understand pool safety guidelines and implement them effectively. Analyze and adjust chemical levels to maintain water balance. Assess water quality using appropriate testing methods and tools. Perform routine cleaning tasks and preventive maintenance procedures. Operate and maintain pool equipment efficiently and safely. Demonstrate competence in managing pool maintenance tasks independently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Pool Maintenance Training 1:01:30 1: Module 01: Pool Safety 16:26 2: Module 02: Chemical Balance of Water 15:29 3: Module 03: Water Quality Maintenance 08:46 4: Module 04: Cleaning and Maintenance 11:28 5: Module 05: Maintenance Equipment 08:21 6: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to manage residential or commercial pool maintenance. Beginners seeking comprehensive training in pool care and maintenance. Pool owners looking to enhance their understanding of pool upkeep. Maintenance staff in hotels, leisure centres, and community facilities. Those interested in a career maintaining pools for various establishments. Career path Pool Maintenance Technician Pool Service Technician Leisure Centre Pool Operator Hotel Pool Attendant Community Pool Caretaker Residential Pool Maintenance Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Pool Maintenance Course
Delivered Online On Demand1 hour
£12