11234 Professional Skills courses

Overview The Level 4 Certificate in Pet Sitting, Dog Walking & Care course offers comprehensive training on pet sitting and care, including setting up and managing a pet sitting business. It covers modules on pet sitting introduction, licenses and legislation, business setup, managing a pet sitting business, dog and puppy care, dog walking, cat and kitten care, bird care, information on rabbits and guinea-pigs, ornamental fish care, reptile care, and safety and emergencies. Learning Outcomes: Develop a comprehensive understanding of pet sitting principles and best practices. Learn about the licenses and legislation required for running a pet sitting business. Acquire skills to set up and manage a successful pet sitting business. Gain knowledge of dog and puppy care, including walking and exercise routines. Understand cat and kitten care techniques and their unique needs. Learn about bird care, including feeding and habitat maintenance. Explore specific care information for rabbits, guinea-pigs, ornamental fish, and reptiles. Acquire essential knowledge of safety protocols and emergency procedures in pet care. Why buy this Level 4 Certificate in Pet Sitting, Dog Walking & Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 4 Certificate in Pet Sitting, Dog Walking & Care you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 4 Certificate in Pet Sitting, Dog Walking & Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 4 Certificate in Pet Sitting, Dog Walking & Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 4 Certificate in Pet Sitting, Dog Walking & Care is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Pet Sitting Introduction to Pet Sitting 00:09:00 Module 02: Licences and Legislation Licences and Legislation 00:18:00 Module 03: Setting up Your Own Pet Sitting Business Setting up your own Pet Sitting Business 00:24:00 Module 04: Managing Your Pet Sitting Business Managing your Pet Sitting Business 00:22:00 Module 05: Getting to Know the Dogs & Puppies Getting to Know the Dogs & Puppies 00:21:00 Module 06: Dog Walking Dog Walking 00:19:00 Module 07: Getting to Know the Kittens and Cats Getting to Know the Kittens and Cats 00:28:00 Module 08: Learning about Birds Learning about Birds 00:20:00 Module 09: Specific Information on Rabbits & Guinea-Pigs Specific Information on Rabbits & Guinea-Pigs 00:16:00 Module 10: Specific Information on Ornamental Fish Specific Information on Ornamental Fish 00:26:00 Module 11: Specific Information on Reptiles Specific Information on Reptiles 00:23:00 Module 12: Safety and Emergencies Safety and Emergencies 00:22:00

The Level 3 Equine Psychology Diploma offers a comprehensive understanding of the psychological aspects of horses. It covers various topics, including equine communicative behavior, reproduction, training, and unusual or problematic behaviors. Learning Outcomes: Gain insight into the basics of equine psychology and behavior. Understand the communicative behavior of horses and how they interact with each other and humans. Explore the behavior of stallions, mares, and foals during reproduction and development. Learn about training techniques for horses and building positive horse-human relationships. Study the environmental and social behavior of equines in various settings. Analyze equine locomotive behavior and how it relates to their well-being. Identify and address unusual and problematic behaviors in horses, such as anxiety or aggression. Why buy this Level 3 Equine Psychology Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Equine Psychology Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 3 Equine Psychology Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 3 Equine Psychology Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 3 Equine Psychology Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Equine Psychology Introduction to Equine Behaviour and Psychology 00:29:00 Module 02: Equine Communicative Behaviour Equine Communicative Behaviour 00:23:00 Module 03: Reproduction and Stallion Behaviour Reproduction and Stallion Behaviour 00:36:00 Module 04: Behaviour of Foals and Ponies Behaviour of Foals and Ponies 00:23:00 Module 05: Training Horses Training Horses 00:26:00 Module 06: Horse-Human Relationships Horse-Human Relationships 00:19:00 Module 07: Equines' Environmental and Social Behaviour Equines Environmental and Social Behaviour 00:22:00 Module 08: Equine Locomotive Behaviour Equine Locomotive Behaviour 00:25:00 Module 09: Unusual and Problematic Behaviour Unusual and Problematic Behaviour 00:31:00 Assignment Assignment - Level 3 Equine Psychology Diploma 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Property Law Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Property Law Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Property Law Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Property Law Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Property Law? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Property Law there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Property Law course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Property Law does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Property Law was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Property Law is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Property Law Module 01: Introduction to Property Law 00:13:00 Module 02: Land Law Principles- Rights and Interests 00:22:00 Module 03: Registered and Unregistered Land 00:27:00 Module 04: Ownership and Possession of the Property 00:27:00 Module 05: Co-Ownership in Property 00:20:00 Module 06: Leases and Bailment 00:25:00 Module 07: Property Law: License 00:19:00 Module 08: The Mortgage Law 00:20:00 Module 09: Insurance for Property Maintenance 00:12:00 Module 10: Proprietary Estoppel (Property Rights) 00:20:00 Module 11: Security Interests in Property 00:24:00 Mock Exam Mock Exam - Property Law 00:20:00 Final Exam Final Exam - Property Law 00:20:00 Assignment Assignment - Property Law 00:00:00

Unlock your full potential and thrive in your career with our Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 course. This comprehensive course covers the key elements of successful bid writing, equipping you with the necessary tools to win contracts and secure business growth. Whether you're a seasoned professional or just starting, this course helps you master proposal development, client-centric focus, unique selling points identification, and pricing strategies. This online training navigates through 12 insightful modules, starting from the foundational aspects of bid writing to the detailed estimation methods, all the way to quality control and compelling client presentations. Mastering these topics will enable you to create convincing proposals and ensure optimal returns on investment. Our expertly designed course structure allows you to learn at your pace, helping you to grow in this critical business function. Enrol in our Mastering the Art of Bid Writing course today and elevate your professional stature. With our specialised training in proposal process, client engagement, and proposal building templates, you will emerge as an expert in bid writing. Deliver powerful and compelling bids that win clients and foster business success. Learning Outcomes Acquire foundational and advanced knowledge of bid writing. Develop effective strategies for planning and formulating bids. Learn a structured approach to writing compelling proposals. Understand the nuances of customer-centric bid development. Identify unique selling points for competitive bidding. Grasp effective estimation methods for costing and pricing. Master quality control processes for editing and improving bids. Gain expertise in client presentation and proposal template building. Why buy this Mastering the Art of Bid Writing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Bid Writing course for? Professionals seeking to enhance their bid writing skills. Start-ups aiming to win contracts and boost business growth. Business students looking to specialize in procurement and contract management. Any individual interested in understanding and mastering bid writing Career path This Bid Writing course can open up job opportunities in contract management, procurement, business development, and project management. With mastered skills in bid writing, you'll be a valuable asset to organisations aiming to secure high-value contracts, positioning yourself for roles such as Bid Manager, Proposal Writer, and Procurement Specialist. Prerequisites This Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Bid Writing Bid Writing 00:30:00 Module 02: Planning and Developing the Bid Planning and Developing the Bid 00:30:00 Module 03: Structured Approach to Writing Bids Structured Approach to Writing Bids 00:30:00 Module 04: Understanding the Proposal Understanding the Proposal 00:30:00 Module 05: Proposal Process Proposal Process 00:30:00 Module 06: Focusing on Clients and Customers Focusing on Clients and Customers 00:30:00 Module 07: Finding Unique Selling Points Finding Unique Selling Points 00:30:00 Module 08: Estimation Method Estimation Method 00:30:00 Module 09: Costing and Pricing Costing and Pricing 00:30:00 Module 10: Quality Control (Editing) Quality Control (Editing) 00:30:00 Module 11: Client Presentation Client Presentation 00:30:00 Module 12: Templates for Proposal Building Templates for Proposal Building 00:30:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Child Attachment Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Child Attachment Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Child Attachment Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Child Attachment Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Child Attachment Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Child Attachment Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Child Attachment Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Child Attachment Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Attachment Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Child Attachment Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Child Attachment Introduction to Child Attachment 00:21:00 Module 02: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 03: Fundamentals of Attachment Theory Fundamentals of Attachment Theory 00:21:00 Module 04: Assessments of Attachment Assessments of Attachment 00:16:00 Module 05: Attachment Disorder Attachment Disorder 00:17:00 Module 06: Attachment-Focused Parenting Attachment-Focused Parenting 00:22:00 Module 07: Emotions and Mind-Mindedness Emotions and Mind-Mindedness 00:13:00 Module 08: Interventions, Treatment and Support Interventions, Treatment and Support 00:15:00 Assignment Assignment - Child Attachment Diploma 00:00:00

Step into the world of pristine spaces and immaculate living with our 'Cottage Cleaner' course. Unveil the artistry of cleanliness as you journey through ten comprehensive modules. From mastering the basics of cleaning to delving into advanced techniques, this course equips you with the essential skills to transform any space into a sanctuary of hygiene and order. With a blend of theory and hands-on practice, immerse yourself in a transformative learning experience that enriches your knowledge and opens doors to new opportunities in the cleaning industry. Learning Outcomes: Acquire a profound understanding of cleaning principles and techniques. Master the selection and utilization of cleaning equipment, products, and attire. Develop specialized skills in cleaning various areas, including kitchens, bathrooms, and external surfaces. Enhance your proficiency in basic maintenance tasks to ensure the longevity of clean spaces. Gain expertise in chemical safety protocols, keyholding, and alarm code management relevant to professional cleaners. Why buy this Cottage Cleaner Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cottage Cleaner there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Cottage Cleaner course for? Individuals aspiring to kickstart a career in the cleaning industry. Existing cleaners aiming to upgrade their skills and knowledge. Homeowners seeking to efficiently manage household cleanliness. Business owners in need of trained cleaning staff. Students interested in exploring opportunities in the cleaning sector. Prerequisites This Cottage Cleaner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cottage Cleaner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £17,000 - £22,000 Per Annum Housekeeping Supervisor: £20,000 - £26,000 Per Annum Commercial Cleaner: £18,000 - £24,000 Per Annum Cleaning Team Leader: £22,000 - £28,000 Per Annum Environmental Services Manager: £30,000 - £40,000 Per Annum Cleaning Business Owner: £25,000 - £50,000 Per Annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 03: House Cleaning House Cleaning 00:20:00 Module 04: Cleaning and Organising a Kid's Room Cleaning and Organising a Kid's Room 00:23:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 08: Basic Maintenance Skills Basic Maintenance Skills 00:14:00 Module 09: Walls and Floors Walls and Floors 00:19:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Port Management Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Port Management Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Port Management Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Port Management Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Port Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Port Management Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Port Management Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Port Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Port Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Port Management Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Port Management Diploma Module 01: Introduction to Port Introduction to Port 00:22:00 Module 02: Legal Aspects of Port Legal Aspects of Port 00:20:00 Module 03: Introduction to Port Management Introduction to Port Management 00:26:00 Module 04: Port Management: Planning & Performance Port Management: Planning & Performance 00:27:00 Module 05: Port Management: Safety & Security Port Management: Safety & Security 00:18:00 Module 06: Environmental Risks & Protection Environmental Risks & Protection 00:29:00 Module 07: Port Equipment Port Equipment 00:24:00 Module 08: Growth & Development of Port Growth & Development of Port 00:23:00 Module 09: Cargoes and Ships Cargoes and Ships 00:22:00 Assignment Assignment - Port Management 00:00:00

The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00

Overview 'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work.  In this Diploma in Customer Service & Handling Complaints course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time.  Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today. Why buy this Diploma in Customer Service & Handling Complaints? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Service & Handling Complaints you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Customer Service & Handling Complaints does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Customer Service & Handling Complaints was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Customer Service & Handling Complaints is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

The Criminology Diploma Level 3 course provides an in-depth understanding of criminology, covering topics such as criminal psychology, the influence of mental disorders, classification of crime, forensic science, criminal profiling, offender profiling, victimology, and the criminal justice system in England and Wales. Learning Outcomes: Develop a comprehensive understanding of criminal psychology and its significance in the study of criminal behavior. Gain insights into the influence of mental disorders on criminality and the role of mental health in the criminal justice system. Understand the classification of crime and the various typologies used in criminological analysis. Explore the fundamentals of forensic science and its applications in crime scene investigation and evidence analysis. Learn about the science, logic, and metacognition behind criminal profiling and its practical application in investigations. Understand the phases of profiling and the process of developing a profile of an unknown offender. Gain knowledge of offender profiling as a pragmatic solution and the role of behavioral investigative advice in criminal investigations. Explore victimology and its focus on the study of victims, including victim-offender relationships and the impact of crime on victims. Develop an understanding of the criminal justice system in England and Wales, including its structure, key components, and processes. Why buy this Criminology Diploma Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Criminology Diploma Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Criminology Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Criminology Diploma Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Criminology Diploma Level 3 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminology Diploma Level 3 Module 01: Understanding Criminal Psychology 00:28:00 Module 02: Influence of Mental Disorders 00:23:00 Module 03: Classification of Crime 00:15:00 Module 04: Forensic Science 00:30:00 Module 05: Criminal Profiling: Science, Logic and Metacognition 00:24:00 Module 06: Phases of Profiling 00:29:00 Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:18:00 Module 08: Victimology 00:20:00 Module 09: The Criminal Justice System in England and Wales 00:16:00 Mock Exam Mock Exam - Criminology Diploma Level 3 00:20:00 Final Exam Final Exam - Criminology Diploma Level 3 00:20:00