• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

11707 Professional Skills courses

Receptionist Skills Diploma

4.3(43)

By John Academy

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Receptionist Skills Diploma
Delivered Online On Demand3 days
£11.99

Advanced Negotiation Skills Course

4.3(43)

By John Academy

Description: Negotiation is the key to any organizations success. No business can survive without beneficial contracts. Within any organization, negotiation skills can prompt your professional success. Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential.This course will explain the negotiation process in detail providing the students with the negotiation skills and strategies they need to succeed in today's challenging commercial environment. Who is this course for? A businessman. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Advanced Negotiation Skills course would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Basics How to Negotiate With Your Landlord About Problems 00:30:00 How to Negotiate With Your Family Members, and Keep the Peace 00:30:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 00:30:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 00:30:00 How to make negotiating a habit 00:15:00 How to avoid negotiating too much 00:30:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 00:30:00 How to ask for better benefits, how to negotiate 00:30:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 00:30:00 How to avoid raising your voice when negotiating a problem 00:15:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 00:30:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:15:00 How to negotiate when opening a new investment account 00:15:00 Developing Negotiation Skills Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Negotiation Skills Certificate- Activities 00:00:00 Handling Objections & How to Negotiate Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Handling Sales Objections & Negotiating Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Negotiation Skills Course 00:30:00 Final Exam Final Exam- Advanced Negotiation Skills Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Negotiation Skills Course
Delivered Online On Demand41 hours
£11.99

Cosmotology Course

4.3(43)

By John Academy

Overview The demand for radiant and healthy skin is always high and so does the demand for good skin care professionals. If you are working in this ever-gowrining industry or wish to in future, it is important to enhance your knowledge of cosmetology. The Cosmetology Course 2023 course is the perfect place to start from. We have developed this course with the intention to enhance your knowledge through a smooth learning experience. In the detailed modules, you will develop a clear understanding of skin and cosmetology. The course will provide lessons on hair care, manicure, pedicure, and makeup. In addition, you will learn about ethnic cosmetics, skin cancer and male skin care.  After the completion of the course, you will receive a CPD-accredited certificate of achievement. This certificate will prove your expertise in this area and help you establish a thriving career. Join now! Course Preview Learning Outcomes Understand the fundamentals of cosmetology Build your skills in hair grooming and styling Learn the steps of manicure and pedicure Grasp new make-up techniques Enhance your knowledge of skin and cosmetology Gain knowledge of photodamage and skin cancer. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Skin Care Makeup Hair care Who Should Take This Cosmetology Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Cosmetology Course 2023 is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Cosmetology Course 2023 will equip you with effective skills and abilities and help you explore career paths such as  Makeup Artist Hair Stylist Beautician Beauty Salon Owner Module 01: Introduction To Cosmetology Introduction to Cosmetology 00:25:00 Module 02: Hair Physiology Hair Physiology 00:26:00 Module 03: Hair Grooming Hair Grooming 00:27:00 Module 04: Hair Colouring Techniques Hair Colouring Techniques 00:46:00 Module 05: Hair Curling And Straightening Hair Curling and Straightening 00:35:00 Module 06: Hair Loss Hair Loss 00:22:00 Module 07: Hair Wig And Extensions Hair Wig and Extensions 00:29:00 Module 08: Manicure And Pedicure Manicure and Pedicure 00:28:00 Module 09: Skin Skin 00:33:00 Module 10: Makeup Makeup 00:24:00 Module 11: Menopause, Skin And Cosmetology Menopause, Skin and Cosmetology 00:25:00 Module 12: Male Skincare Male Skincare 00:22:00 Module 13: Evaluating Hand And Body Lotions Evaluating Hand and Body Lotions 00:26:00 Module 14: Ethnic Cosmetics Ethnic Cosmetics 00:27:00 Module 15: Photodamage And Skin Cancer Photodamage and Skin Cancer 00:33:00 Module 16: Micro-Needle And Cosmetics Micro-Needle and Cosmetics 00:28:00 Module 17: Health And Safety Health and Safety 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Cosmotology Course
Delivered Online On Demand7 hours 58 minutes
£11.99

Effective Curriculum Vitae Writing Course

5.0(2)

By Training Express

Writing a strong Curriculum Vitae (CV) is a crucial step towards securing your next job opportunity, and this course will guide you through every stage of crafting a CV that speaks volumes. Whether you're applying for your first role or looking to refresh an existing CV, understanding what employers truly want can make all the difference. This course is designed to teach you how to present your skills and experience clearly and concisely, ensuring your CV leaves a lasting impression. With a focus on structure, content, and tailoring your CV for different job applications, we make sure you understand what works and why. A well-written CV is more than just a list of your previous roles; it’s a powerful document that communicates your professional journey. This course will show you how to effectively highlight your qualifications, achievements, and personal strengths, all while keeping your CV easy to read and professional. You’ll also learn how to tailor your CV for specific industries, ensuring it’s aligned with what employers are looking for. By the end of this course, you'll have the skills to create a CV that grabs attention for all the right reasons. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Understanding the Concept of a CV Module 02: Planning Your CV Module 03: Creating Your CV Module 04: Adapting your CV Module 05: Using Your CV Effectively Module 06: Major Sections of a Chronological CV Module 07: Cover Letter Learning Outcomes Craft impactful CVs tailored to specific career goals. Strategically plan and structure each section of your CV. Adapt CVs for diverse job opportunities and industry nuances. Utilise cover letters to enhance your job application strategies. Maximise the effectiveness of your CV in the job market. Master the construction of chronological CVs for career progression. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Job seekers looking to enhance their CV writing skills. Recent graduates entering the job market. Professionals aiming to revamp their existing CVs. Individuals seeking career transitions. Those returning to the workforce after a hiatus. Students preparing for internships or placements. Entrepreneurs showcasing their skills and experiences. Anyone keen on mastering the art of effective CV writing. Career path Human Resources Assistant Recruitment Consultant Administrative Officer Marketing Coordinator Project Administrator Customer Service Representative Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Effective Curriculum Vitae Writing Course
Delivered Online On Demand1 hour
£12

Mental Health & Psychiatry Course

5.0(2)

By Training Express

Mental Health & Psychiatry course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Mental Health & Psychiatry course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Mental Health & Psychiatry Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Mental Health & Psychiatry course is as follows: ***Mental Health & Psychiatry*** Module 01: Introduction to Mental Health Module 02: Mental Health and Disorder Module 03: Psychiatry Training Module 04: Reasons and Outcomes of Psychiatric Disorder Module 05: Psychiatric Disorder in Children, Adolescents and Adults Module 06: Common Psychiatric Disorders Module 07: Stress and Anxiety Disorder Module 08: Personality Disorder Module 09: Schizophrenia Module 10: Treatment Methods Module 11: Providing Mental Health Support Module 12: Legislations about Mental Health Accreditation This Mental Health & Psychiatry is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Mental Health & Psychiatry course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Mental Health & Psychiatry course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Mental Health & Psychiatry Course
Delivered Online On Demand1 hour
£12

Call Center Training and Operations Course

5.0(2)

By Training Express

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Call Center Training and Operations Course
Delivered Online On Demand1 hour
£12

Event Crowd Control Course

5.0(2)

By Training Express

Whether it’s a packed music festival or a lively sports match, managing large crowds isn’t just about waving a high-vis vest – it’s about timing, awareness, and knowing what to do when thousands of people move at once. This Event Crowd Control Course gives you a strong grasp of how to plan, manage, and respond to crowd-related scenarios, all from the comfort of your screen. You’ll explore key concepts in crowd psychology, event planning strategies, and safety measures that help reduce risk and keep things flowing. If you’ve ever wondered how major venues operate smoothly behind the scenes – this is your inside look. You won’t need boots on the ground or a clipboard in hand – just a smart device and a sharp mind. This course is designed for those working in event security, stewarding, or anyone involved in managing gatherings big or small. With clear content, sharp insights, and the occasional moment of dry humour (yes, we said it), you’ll learn how to stay one step ahead when managing people en masse. The goal? Keeping events safe, steady, and just the right kind of unforgettable. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Crowd Management Module 02: Crowd Control Techniques Module 03: Crowd Management Planning and Operations Module 04: Crowd Management Equipment Module 05: Emergency Situations in Crowd Management Module 06: Ethical Considerations in Crowd Management Learning Outcomes: Analyse crowd behaviour and dynamics effectively. Implement crowd control strategies with precision. Develop comprehensive crowd management plans. Identify and operate essential crowd management equipment. Respond to emergency situations with confidence. Uphold ethical standards in crowd management practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Event security professionals Law enforcement officers Venue managers Event planners Security consultants Public safety personnel Students interested in security careers Anyone seeking expertise in crowd management Career path Event Security Officer Safety and Security Coordinator Crowd Control Manager Public Safety Officer Security Consultant Event Venue Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Event Crowd Control Course
Delivered Online On Demand1 hour
£12

Mental Health/Psychiatric Technician (MENT) Course

5.0(2)

By Training Express

Dive into the fascinating realm of mental health with the Mental Health/Psychiatric Technician (MENT) Course, designed to provide a thorough understanding of psychiatric conditions and the vital role of mental health support. This course thoughtfully covers everything from the basics of mental health and psychiatric disorders to detailed discussions on common conditions such as stress, anxiety, schizophrenia, and personality disorders. With modules dedicated to age-specific psychiatric challenges and treatment methods, learners gain a well-rounded perspective on mental health care without the need for any physical attendance. Ideal for those seeking to deepen their knowledge of mental health legislation, psychiatric training, and patient support strategies, this course offers expertly structured content presented clearly and accessibly. Whether you’re refreshing your understanding or building a solid foundation in the field, the course delivers insightful learning enriched with professionalism and a subtle touch of wit — because even serious subjects deserve a little lightness. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In the Mental Health/Psychiatric Technician course, the modules collectively form a comprehensive foundation for understanding and addressing mental health challenges. From introducing the intricacies of mental health to exploring common disorders in various age groups, including children and adults, the curriculum delves into vital aspects like stress, anxiety, personality disorders, and schizophrenia. Equipping students with psychiatric training and treatment methods, the course ensures a well-rounded comprehension of mental health support. The inclusion of legislative aspects emphasizes ethical and legal considerations in the field. These modules are crucial for fostering compassionate, informed, and skilled mental health professionals capable of making a positive impact in diverse healthcare settings. Course Curriculum: Module 01: Introduction to Mental Health Module 02: Mental Health and Disorder Module 03: Psychiatry Training Module 04: Reasons and Outcomes of Psychiatric Disorder Module 05: Psychiatric Disorder in Children, Adolescents and Adults Module 06: Common Psychiatric Disorders Module 07: Stress and Anxiety Disorder Module 08: Personality Disorder Module 09: Schizophrenia Module 10: Treatment Methods Module 11: Providing Mental Health Support Module 12: Legislations about Mental Health Learning Outcomes: Demonstrate understanding of the basics of mental health concepts. Identify and categorize various mental health disorders and conditions. Apply psychiatric training principles in real-world scenarios. Analyze the reasons and potential outcomes of psychiatric disorders. Differentiate psychiatric disorders in children, adolescents, and adults. Implement treatment methods and provide effective mental health support. Accreditation All of our courses, including this Course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in mental health settings. Those seeking knowledge on common psychiatric disorders and treatments. Professionals dealing with stress, anxiety, and personality disorders. Anyone interested in understanding legislation related to mental health. Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Mental Health Nurse - £24K to 40K/year. Psychiatric Support Worker - £18K to 28K/year. Counsellor - £22K to 40K/year. Clinical Psychologist - £35K to 60K/year. Psychiatric Technician - £20K to 32K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Mental Health/Psychiatric Technician (MENT) Course
Delivered Online On Demand1 hour
£12

Community Mental Health: Youth Work and Social Care Course

5.0(14)

By Training Express

Community Mental Health: Youth Work and Social Care course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Community Mental Health: Youth Work and Social Care course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Community Mental Health: Youth Work and Social Care Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Community Mental Health: Youth Work and Social Care course is as follows: ***Community Mental Health: Youth Work and Social Care*** Module 01: Overview of Mental Health Support Worker Module 02: Community Mental Health Teams (CMHTs) Module 03: The Participation of the Service User Module 04: Communication and its Relevance Module 05: Introduction to Health and Social Care Module 06: Rights and Responsibilities as a Health and Social Care Worker Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 08: Who Are the Youth Workers? Module 09: Youth Worker Role and Methods Module 10: Youth Work as a Career (Social Work) Module 11: Social Influences Module 12: Safeguarding Vulnerable Individuals Module 13: Social Work and Criminal Justice Module 14: Important Principles and Policies in Health and Social Care Work Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Accreditation All of our courses, including this Community Mental Health: Youth Work and Social Care course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Community Mental Health: Youth Work and Social Care course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Community Mental Health: Youth Work and Social Care course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Please be noted: This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Community Mental Health: Youth Work and Social Care Course
Delivered Online On Demand1 hour
£12

Level 3 Speech And Language Therapy

5.0(1)

By Course Gate

It requires a skilled professional to treat speech and language-related disorders. Therefore, before pursuing a career as a speech therapist, you have to equip yourself with some additional skills and abilities. The Level 3 Speech And Language Therapy course is the perfect place to develop additional expertise. The Level 3 Speech And Language Therapy course aims to give you an in-depth understanding of speech and language therapy. In this course, you will get introduced to the science and anatomy of speech. The easy-to-follow modules will educate you on the characteristics of speech. In addition, you will learn about the various speech-related disorders seen in adults and children. By the end of the course, you will gain the ability to support children with SL issues. This comprehensive Level 3 Speech And Language Therapy course will help you develop your knowledge and also provide you with a valuable certificate. This certificate will help you pursue a brilliant career in the related fields. Learning Objectives Learn the core concept of speech therapy Understand the science and anatomy of speech Familiarise yourself with the characteristics of speech Enrich your knowledge of speech and language disorders seen both in children and adults Develop the knowledge and skills to support children with SL difficulties Who is this Course for? This Level 3 Speech And Language Therapy course is ideal for aspiring speech therapists or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of speech and language therapy principles or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the Level 3 Speech And Language Therapy course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path Upon successfully completing the Level 3 Speech And Language Therapy course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Speech Therapist SEN Teacher SEN Teaching Assistant Course Curriculum Module 01: An Overview of Speech Therapy An Overview of Speech Therapy 00:11:00 Module 02: The Science of Speech The Science of Speech 00:17:00 Module 03: The Anatomy of Speech The Anatomy of Speech 01:00:00 Module 04: Characteristic of Speech: Linguistic Discipline Characteristics of Speech Linguistic Disciplines 00:24:00 Module 05: Literacy and Language Development Literacy and Language Development 00:22:00 Module 06: Child Speech & Language Disorders Child Speech & Language Disorders 00:32:00 Module 07: Adult Speech & Language Disorders Adult Speech & Language Disorders 00:29:00 Module 08: How to Help a Child with SL Difficulties How to Help a Child with SL Difficulties 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 3 Speech And Language Therapy
Delivered Online On Demand3 hours 40 minutes
£11.99