11160 Professional Skills courses delivered Online

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enrolling in a Child Protection and Safeguarding Officer Course is crucial in today's world, where safeguarding children's welfare has become paramount. Learning about child protection and safeguarding equips you with the skills to identify and respond to signs of abuse and maltreatment, ensuring children's safety in various settings, such as education and sports. This Child Protection and Safeguarding course is essential as it provides comprehensive knowledge on how to report abuse and share information about safeguarding concerns effectively. Understanding child protection in the UK context is particularly valuable for professionals in the region. This skill not only enhances your daily interactions by making you more vigilant and responsive but also boosts your professional career prospects. In the UK, there is a growing demand for safeguarding officers, with job opportunities increasing by 12% annually. Completing this course can significantly enhance your employability, with potential salaries ranging from £25,000 to £45,000 per year. As the importance of child protection and safeguarding continues to rise, this sector is expanding rapidly, making this course a wise investment for a rewarding career dedicated to protecting children's welfare. Key Features: CPD Certified Child Protection and Safeguarding Officer Course Free Certificate from Reed CIQ Approved Child Protection and Safeguarding Officer Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Child Protection and Safeguarding Basics Module 02: Child Protection In the UK Module 03: Respond to Child Abuses Module 04: Sharing Information about Any Safeguarding Concerns Module 05: Report Abuse Module 06: Maltreatment of Children Module 07: Child Protection in Education System Module 08: Allegations Against Staff Module 09: Child Protection in Sport & Active Leisure Learning Outcomes: Identify signs of child abuse and respond appropriately to protect children. Understand the legal framework surrounding child protection in the UK. Effectively share information about safeguarding concerns within legal boundaries. Demonstrate the ability to report child abuse in adherence to guidelines. Analyze and address instances of maltreatment to safeguard children effectively. Navigate the education system and handle allegations against staff with competence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Child Protection and Safeguarding Officer 2:38:13 1: Module 01: Child Protection and Safeguarding Basics Preview 16:01 2: Module 02: Child Protection In the UK 20:22 3: Module 03: Respond to Child Abuses 13:37 4: Module 04: Sharing Information about Any Safeguarding Concerns 15:41 5: Module 05: Report Abuse 11:03 6: Module 06: Maltreatment of Children 18:41 7: Module 07: Child Protection in Education System 22:09 8: Module 08: Allegations Against Staff 17:40 9: Module 09: Child Protection in Sport & Active Leisure 20:59 10: CPD Certificate - Free 01:00 11: Leave A Review 01:00 Who is this course for? This Child Protection and Safeguarding Officer course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Child Protection and Safeguarding Officer. Moreover, this course is ideal for: Educators and school staff Sports and active leisure professionals Social workers and child welfare professionals Parents and caregivers Law enforcement personnel Requirements There are no requirements needed to enrol into this Child Protection and Safeguarding Officer course. We welcome individuals from all backgrounds and levels of experience to enrol into this Child Protection and Safeguarding Officer course. Career path After finishing this Child Protection and Safeguarding Officer course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Child Protection and Safeguarding Officer are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic real estate landscape, mastering Property Block Management is paramount for success. This Property Block Management course offers a comprehensive understanding of property management principles, covering modules on responsibilities, leasing processes, marketing strategies, and regulatory compliance. With the UK's booming property sector, job opportunities abound, with an average annual salary of £35,000. Learning Property Block Management not only opens doors to lucrative careers but also equips individuals with valuable skills for navigating the complexities of property management. From tenant retention strategies to adaptation in the ever-evolving market, this course provides a competitive edge. Enroll today to gain indispensable knowledge and excel in the thriving property management sector. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 01: Property Management Overview Module 02: Responsibilities of Property Managers Module 03: Property Listing and Marketing Strategies Module 04: Tenancy Agreement and the Leasing Process Module 05: Effective Property Management Procedures Module 06: Valuation Methods in Property Module 07: Sales Strategies and Buyer Acquisition Module 08: Tenant Retention Strategies Module 09: Regulatory Compliance in Property Management Module 10: Adaptations in the UK Property Market: Opportunities for Growth Learning Outcomes: Master property listing and marketing strategies for optimal visibility. Understand the intricacies of the letting process and tenancy agreements. Develop expertise in the valuation process to make informed property decisions. Navigate regulations effectively, ensuring compliance and risk mitigation. Explore long-term tenant retention strategies to enhance property profitability. Capitalize on market changes by identifying opportunities in the UK property sector. CPD 10 CPD hours / points Accredited by CPD Quality Standards Property Block Management 1:42:47 1: Module 01: Property Management Overview Preview 07:10 2: Module 02: Responsibilities of Property Managers 07:17 3: Module 03: Property Listing and Marketing Strategies 12:27 4: Module 04: Tenancy Agreement and the Leasing Process 15:27 5: Module 05: Effective Property Management Procedures 15:51 6: Module 06: Valuation Methods in Property 09:30 7: Module 07: Sales Strategies and Buyer Acquisition 11:35 8: Module 08: Tenant Retention Strategies 06:24 9: Module 09: Regulatory Compliance in Property Management 06:48 10: Module 10: Adaptations in the UK Property Market: Opportunities for Growth 08:18 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? This Property Block Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Property Block Management Course is ideal for: Aspiring property managers seeking comprehensive industry knowledge. Individuals looking to enhance their skills in property management. Real estate professionals aiming to expand their expertise. Entrepreneurs interested in property investment and management. Anyone keen on navigating the dynamic UK property market with confidence. Requirements Learners do not require any prior qualifications to enrol on this Property Block Management Course. You just need to have an interest in Property Block Management Course. Career path After completing this Property Block Management Course you will have a variety of careers to choose from. The following job sectors of Property Block Management Course are: Property Manager - £25K to 40K/year. Real Estate Agent - £18K to 50K/year. Property Valuer - £20K to 45K/year. Letting Agent - £18K to 35K/year. Compliance Officer - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Stress Management Awareness Program Course is essential in today's world where stress has become pervasive. Learning effective stress management techniques is crucial not only for maintaining mental and physical well-being but also for enhancing productivity in both personal and professional spheres. By mastering stress management, you gain invaluable skills that can significantly impact your daily life and career prospects. Employers in the UK increasingly value candidates who possess these skills, as evidenced by the growing demand for stress management training in job listings. Individuals trained in stress management can expect competitive salaries, reflecting the high demand for such expertise. This Stress Management Awareness Program course equips you with a comprehensive understanding of stress fundamentals, causes, coping mechanisms, and therapeutic approaches, preparing you to lead a balanced, stress-free life while also improving your employability in various sectors where stress management is paramount. In an environment where stress-related issues are on the rise, acquiring these skills ensures you stay ahead in a challenging job market, with opportunities for career growth and advancement. Key Features: CPD Certified Stress Management Course Free Certificate from Reed CIQ Approved Stress Management Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Stress Fundamentals: An Overview Module 02: Stress Causes in Work and Daily Life Module 03: Reactions and Coping Mechanisms for Stress Module 04: Cognitive Behavioural Therapy (CBT) Approaches Module 05: Strategies in Physical Therapy for Stress Management Module 06: Emotional Therapy Techniques for Stress Relief Module 07: Practical Recommendations for a Stress-Free Lifestyle Learning Outcomes: Identify stress fundamentals, grasping the overall impact on personal well-being. Analyze causes of stress in both work and daily life contexts. Implement effective reactions and coping mechanisms to manage stress proactively. Apply Cognitive Behavioural Therapy (CBT) approaches for stress reduction strategies. Utilize physical therapy strategies to effectively manage and alleviate stress. Apply emotional therapy techniques for comprehensive stress relief and well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stress Management Awareness Program 1:41:54 1: Module 01: Stress Fundamentals: An Overview Preview 11:08 2: Module 02: Stress Causes in Work and Daily Life 16:00 3: Module 03: Reactions and Coping Mechanisms for Stress 14:22 4: Module 04: Cognitive Behavioural Therapy (CBT) Approaches 13:09 5: Module 05: Strategies in Physical Therapy for Stress Management 14:29 6: Module 06: Emotional Therapy Techniques for Stress Relief 14:56 7: Module 07: Practical Recommendations for a Stress-Free Lifestyle 16:50 8: CPD Certificate - Free 01:00 Who is this course for? This Stress Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Stress Management. Moreover, this course is ideal for: Individuals seeking practical strategies for managing stress in daily life. Employees striving to enhance stress management skills in the workplace. Students navigating academic pressures and looking for effective coping mechanisms. Health and wellness enthusiasts committed to maintaining a balanced, stress-free lifestyle. Anyone interested in understanding and proactively managing stress for personal growth. Requirements There are no requirements needed to enrol into this Stress Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Stress Management course. Career path After finishing this Stress Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Stress Management are: Mental Health Nurse - £24K to 40K/year. Occupational Therapist - £25K to 35K/year. Wellness Coach - £20K to 50K/year. Physiotherapist - £25K to 35K/year. Counsellor - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Leadership and People Management skills? If yes, then you have come to the right place. Our comprehensive course on Leadership and People Management will assist you in producing the best possible outcome by mastering the Leadership and People Management skills. The Leadership and People Management course is for those who want to be successful. In the Leadership and People Management course, you will learn the essential knowledge needed to become well versed in Leadership and People Management. Our Leadership and People Management course starts with the basics of Leadership and People Management and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership and People Management course is intuitive and easy to understand. Why would you choose the Leadership and People Management course from Compliance Central: Lifetime access to Leadership and People Management course materials Full tutor support is available from Monday to Friday with the Leadership and People Management course Learn Leadership and People Management skills at your own pace from the comfort of your home Gain a complete understanding of Leadership and People Management course Accessible, informative Leadership and People Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership and People Management bundle Study Leadership and People Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Leadership and People Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Leadership and People Management Leadership and People Management Curriculum Breakdown of the Leadership and People Management Course Module 01: Introduction Prof. Paul Course Intro Leadership & Management PROMO Module 02: Leadership Training Leadership Skills Training Leadership Tips & Strategies Part 1 Leadership Tips & Strategies Part 2 Module 03: Management Training Management Skills Training Management Stats & Beginning Concepts Management Tips & Strategies Part 1 Management Tips & Strategies Part 2 Management Tips & Strategies Part 3 Module 04: Culture Training Creating A Great Culture Module 05: Teamwork Training Teamwork - Create High-Performance Teams Teamwork Tips & Strategies Part 1 Teamwork Tips & Strategies Part 2 Teamwork Tips & Strategies Part 3 Module 06: Business Culture Training Job Culture Stats & Beginning Concepts Business Culture Tips & Strategies Part 1 Business Culture Tips & Strategies Part 2 Business Culture Tips & Strategies Part 3 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership and People Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership and People Management. It is also great for professionals who are already working in Leadership and People Management and want to get promoted at work. Requirements To enrol in this Leadership and People Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership and People Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership and People Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's competitive landscape, standing out is not just an advantage - it's essential. With our comprehensive Personal Branding Diploma, you'll gain the knowledge and skills needed to craft a unique, compelling personal brand that resonates with your audience and propels your career or business forward. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will discover how to define and enhance their personal brand. They'll learn how to identify the strengths, values, and unique qualities that set them apart. They'll explore techniques to refine their brand image, focusing on appearance, personality traits, and online presence through social media. Through practical exercises, learners will gain skills in managing and developing their brand identity effectively. They'll also understand the importance of maintaining consistency and authenticity across personal and professional interactions. Furthermore, the course equips learners with strategies to navigate and mitigate brand crises, ensuring they can uphold their reputation even in challenging situations. Overall, participants will emerge with a comprehensive understanding of personal branding principles and practical tools to build and manage their personal brand successfully. Course Curriculum Module 01: Defining Yourself (I) Module 02: Defining Yourself (II) Module 03: Sharpening Your Brand Module 04: Appearance Matters Module 05: Branding Personality Traits Module 06: Social Media (I) Module 07: Social Media (II) Module 08: Controlling and Developing Your Image Module 09: Personal and Professional Influences Module 10: Brand Management During a Crisis Learning Outcomes: Define personal brand elements for effective self-representation strategies. Refine brand identity to resonate with target audiences authentically. Enhance appearance to align with personal brand messaging and values. Cultivate desirable personality traits to strengthen brand perception. Utilize social media platforms for strategic brand promotion and engagement. Manage personal and professional influences to maintain brand authenticity and integrity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Branding Diploma 38:56 1: Module 01: Defining Yourself (I) 05:17 2: Module 02: Defining Yourself (II) 03:53 3: Module 03: Sharpening Your Brand 03:52 4: Module 04: Appearance Matters 03:51 5: Module 05: Branding Personality Traits 02:57 6: Module 06: Social Media (I) 04:08 7: Module 07: Social Media (II) 03:25 8: Module 08: Controlling and Developing Your Image 03:23 9: Module 09: Personal and Professional Influences 03:36 10: Module 10: Brand Management During a Crisis 03:34 11: CPD Certificate - Free 01:00 Who is this course for? Graduates seeking to establish a strong professional presence online. Entrepreneurs aiming to enhance their personal brand visibility. Professionals in marketing or public relations seeking personal branding expertise. Individuals transitioning careers who want to redefine their personal brand. Anyone interested in building a compelling and authentic online persona. Career path Brand Consultant Social Media Manager Personal Stylist Public Relations Officer Marketing Strategist Image Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Performance Under Pressure - Mastering Human Interactions Course is vital in today's fast-paced world, where managing stress and effective communication are crucial. Learning Performance Under Pressure is essential for navigating high-stress environments, both personally and professionally. This course covers essential topics such as understanding pressure, coping strategies, and effective communication under pressure, making it invaluable. Mastering Performance Under Pressure equips individuals with skills to maintain composure, enhance performance, and lead effectively. These abilities significantly boost job prospects in the UK, where demand for stress-resilient professionals is high. With average salaries for such roles around £35,000 annually, proficiency in Performance Under Pressure opens lucrative career paths. Key benefits include improved leadership, team resilience, and reduced work-related stress. Enroll in this Performance Under Pressure course to gain essential knowledge and excel in managing Performance Under Pressure effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behavior Module 03: The Relationship Between Stress and Performance The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure Part 1 Module 07: Effective Communication Under Pressure Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work-Related Stress by HSA and HSE Learning Outcomes: Analyze the impact of pressure on psychological and behavioural responses effectively. Implement strategies for coping with pressure to enhance individual performance. Apply Cognitive Behavioral Therapy techniques for stress management and performance improvement. Demonstrate effective communication skills under pressure in diverse professional settings. Showcase leadership qualities and decision-making prowess in high-pressure scenarios. Foster team resilience, ensuring collective performance thrives under challenging work conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Performance Under Pressure - Mastering Human Interactions 2:11:29 1: Module 01: Understanding Pressure Preview 09:49 2: Module 02: Understanding How Pressure Affects Our Psychology and Behavior 09:23 3: Module 03: The Relationship Between Stress and Performance The Inverted-U Theory 13:06 4: Module 04: Strategies to Cope With Pressure 15:54 5: Module 05: Cognitive Behavioral Therapy (CBT) 13:58 6: Module 06: Effective Communication Under Pressure Part 1 17:25 7: Module 07: Effective Communication Under Pressure Part 2 07:07 8: Module 08: Leadership Under Pressure 09:45 9: Module 09: Team Resilience to Work Under Pressure 17:20 10: Module 10: Work-Related Stress by HSA and HSE 16:42 11: CPD Certificate - Free 01:00 Who is this course for? This Performance Under Pressure - Mastering Human Interactions course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Performance Under Pressure - Mastering Human Interactions. Moreover, this course is ideal for: Professionals in high-pressure environments seeking enhanced performance resilience. Managers aiming to lead teams effectively amid challenging work situations. Individuals aspiring to master effective communication and leadership under pressure. Team members looking to build resilience and excel in stressful work environments. Those interested in understanding the relationship between stress and individual/team performance. Requirements There are no requirements needed to enrol into this Performance Under Pressure - Mastering Human Interactions course. We welcome individuals from all backgrounds and levels of experience to enrol into this Performance Under Pressure - Mastering Human Interactions course. Career path After finishing this Performance Under Pressure course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Performance Under Pressure are: Mental Health Nurse - £24K to 40K/year. Occupational Psychologist - £35K to 50K/year. Human Resources Manager - £30K to 60K/year. Corporate Trainer - £25K to 45K/year. Stress Management Consultant - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Step into a world where empathy meets expertise, and every interaction is a step towards transforming lives. Explore the intricate landscape of substance misuse and outreach work through a meticulously crafted curriculum that delves deep into the heart of human experiences. Unravel the complexities of substance abuse and the myriad factors driving individuals towards these patterns. From the biological to the societal, every facet is illuminated, equipping you with profound insights to guide your journey towards effective intervention. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Dive into the physiological and psychological impacts of substance misuse, understanding the intricate dance between mind and body. Grasp the nuances of implementing policies and strategies, wielding knowledge as your most potent tool. Navigate through treatment scenarios with finesse, addressing the unique needs of diverse demographics, including vulnerable groups like children. Empower yourself with a comprehensive understanding of pharmacological interventions, sculpting a path towards holistic care. Embark on a voyage where prevention and awareness stand as stalwart guardians against the tide of addiction, shaping communities with resilience and resolve. Elevate your capabilities across all realms of social work, carving out a niche where compassion meets competence. Embrace a future where every decision is steeped in wisdom, and every action is a testament to your dedication to the betterment of society. Course Curriculum Module 01: Substance Misuse and Outreach Worker Module 02: Substances: Drugs, Alcohol and Others Module 03: Abuses of Substance Misuse Module 04: Why People Use Drug and Alcohol? Module 05: The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Module 06: Understand Possible Causes of Substance and Drug Abuse Module 07: Implementing Substance Use Policy Module 08: Effects of Drugs on the Body and Mind Module 09: Specific Treatment Situations Module 10: Substance Misusers: Children Module 11: Risk Factors Module 12: Pharmacological Agents Used in the Management of Substance Misuse Problems Module 13: Planning and Implementing a Practice Improvement Subject Module 14: Prevention and Awareness Module 15: Substance Use Capabilities Across All Level of Social Work Module 16: Career Consultancy Learning Outcomes: Identify types of substances and their effects on individuals. Analyze reasons behind substance abuse from biological, social perspectives. Implement substance use policies in relevant organizational settings effectively. Understand pharmacological agents for managing substance misuse problems. Plan and implement practices to improve substance misuse interventions. Enhance prevention and awareness strategies regarding substance misuse. CPD 10 CPD hours / points Accredited by CPD Quality Standards Substance Misuse Outreach Worker Training 2:12:18 1: Module 01: Substance Misuse and Outreach Worker 11:07 2: Module 02: Substances: Drugs, Alcohol and Others 03:16 3: Module 03: Abuses of Substance Misuse 10:22 4: Module 04: Why People Use Drug and Alcohol? 11:59 5: Module 05: The Nature of Substance Misuse: Biological, Psychological 15:46 6: Module 06: Understand Possible Causes of Substance and Drug Abuse 08:02 7: Module 07: Implementing Substance Use Policy 09:37 8: Module 08: Effects of Drugs on the Body and Mind 10:09 9: Module 09: Specific Treatment Situations 10:41 10: Module 10: Substance Misusers: Children 04:50 11: Module 11: Risk Factors 04:20 12: Module 12: Substance Misuse Management: Pharmacological Solutions 05:06 13: Module 13: Planning and Implementing a Practice Improvement Subject 05:15 14: Module 14: Prevention and Awareness 15:14 15: Module 15: Substance Use Capabilities Across All Level of Social Work 01:11 16: Module 16: Career Consultancy 04:23 17: CPD Certificate - Free 01:00 Who is this course for? Social workers seeking expertise in substance misuse outreach. Healthcare professionals aiming to specialize in substance misuse support. Individuals interested in understanding substance misuse and its complexities. Educators looking to enhance their knowledge of substance misuse issues. Community workers striving to address substance misuse challenges effectively. Career path Substance Misuse Outreach Worker Addiction Counsellor Substance Misuse Support Worker Youth Substance Misuse Worker Substance Misuse Educator Community Outreach Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Skills for Childcare Do you plan on working as a caregiver? Our Skills for Childcare is an excellent place to start. This thorough course will prepare you to work with children in a number of situations. Our training is led by industry experts and covers a wide range of scenarios. A few examples are child development, health and safety, and healthy interaction. We also give on-the-job training and experience, providing you with the necessary practical skills and expertise to excel. You may study at your own pace and fit your studies around your current duties thanks to our flexible learning choices and supportive professors. Our Skills for Childcare is perfect if you want to start a new profession in childcare or expand your current skills. So, why bother? Sign up now to begin your journey toward a successful and prosperous career working with children. You'll be well on your way to achieving your objectives and making a difference in the lives of young people. Main Course: Entry Level 3 Award In Skills for Childcare Free Courses: Course 01: Level 1 Award In Skills for Childcare Course 02: Level 1 Award In Caring for Children [ Note: Free PDF certificate as soon as completing the Skills for Childcare course] Skills for Childcare Course Curriculum of Skills for Childcare Module 1: Growth and Development of Young Children Module 2: Effective Communication in Health, Social Care and Child Care Assessment Method After completing each module of the Skills for Childcare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks Certification After completing the MCQ/Assignment assessment for this Skills for Childcare course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Skills for Childcare This Skills for Childcare Course is suitable for anyone. Requirements Skills for Childcare There are no specific requirements for this Skills for Childcare Course because it does not require any advanced knowledge or skills. Career path Skills for Childcare