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11160 Professional Skills courses delivered Online

Communication for HR

By Imperial Academy

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Communication for HR
Delivered Online On Demand
£12

Mental Health and Psychiatric Disorders

4.7(160)

By Janets

The Mental Health and Psychiatric Disorders Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an endorsed certificate. This Mental Health and Psychiatric Disorders Course consists of several modules. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Mental Health and Psychiatric Disorders course is suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality.

Mental Health and Psychiatric Disorders
Delivered Online On Demand3 weeks
£9.99

Pet Sitting and Dog Walking

4.7(160)

By Janets

Register on the Pet Sitting and Dog Walking today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Pet Sitting and Dog Walking is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Pet Sitting and Dog Walking Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Pet Sitting and Dog Walking, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Pet Sitting and Dog Walking
Delivered Online On Demand4 hours 30 minutes
£9.99

Service : Customer Service

By Training Tale

*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Service : Customer Service
Delivered Online On Demand18 hours
£12

Psychology, Counselling and Psychotherapy - 4 in 1

By Training Tale

This Psychology, Counselling and Psychotherapy 4 in 1 bundle course is designed for individuals who are interested in exploring the fields of psychology, counselling and psychotherapy and who want to gain a comprehensive understanding of how these fields intersect and complement each other. Our expert instructors have years of experience in the fields of psychology, counselling and psychotherapy, and will provide you with real-world examples that will help you to understand the concepts and techniques covered in the course. Whether you are a beginner or an experienced practitioner, this course will help you to develop your knowledge and skills in psychology, counselling and psychotherapy. You will learn how to apply the principles and techniques covered in the course to real-world situations, and how to work with clients to help them overcome their challenges and achieve their goals. Enrolling in this Psychology, Counselling and Psychotherapy bundle course is a great investment in your personal and professional development. After completing this Psychology, Counselling and Psychotherapy bundle course you will gain a deeper understanding of human behaviour and emotions, and learn how to apply this knowledge to improve the lives of others. Bundle Courses included with Nursing Assistant course Course 01: Diploma in Mastering Psychology Course 02: Level 2 Certificate in Counselling Skills Course 03:Diploma in Counselling and Psychology Course 04: Introduction to Psychotherapy Assessment Method After completing each module of the Psychology, Counselling and Psychotherapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Psychology, Counselling and Psychotherapy course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? This comprehensive Psychology, Counselling & Psychotherapy bundle course is suitable for anyone. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Psychology, Counselling and Psychotherapy - 4 in 1
Delivered Online On Demand21 hours
£12

Level 4 Time Management Course

By Training Tale

Our Level 4 Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, Our Level 4 Time Management course will provide you with the necessary knowledge and skills to take your professionalism to the next level. The Level 4 Time Management course is ideal for those who want to work as a time manager. The course will place a strong emphasis on project methods. This course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. This exclusive Level 4 Time Management course will also provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. We will walk you through the fundamentals of this Level 4 Time Management course. This course will also teach you how to perform and assist unresponsive casualties. You will also learn to deal with common issues and basic maintenance. This course will make sure you are more diverse than the others. This course is a great medium if you want to improve your skills and understanding; it is one of the most popular courses. The Level 4 Time Management course will also teach you tips and tricks for being fast and efficient. This Level 4 Time Management course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field will benefit from this course understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. Learning Outcomes After completing the Level 4 Time Management Course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Level 4 Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Level 4 Time Management Course Complete Bundle Course 01: Level 4 Time Management Course Course 02: HR Management Course Course 03: Business Management Course Course 04: Workplace First Aid Training ***Other Benefits of this Course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the course] We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Level 4 Time Management course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. The Level 4 Time Management course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Level 4 Time Management course will add value to your resume. The Level 4 Time Management course teaches you everything you need to know to advance your career in the industry. It gives you the opportunity to significantly boost your earning potential. The program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. Enroll in our Level 4 Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time management can help you equip yourself with the skills you will need to land your dream job. Course Curriculum of *** Level 4 Time Management course *** Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time-Management in the Workplace Module 6: Time Management for Students Module 7: Time-Management Software Module 8: Create a Value-Based Time Management Plan Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Workplace First Aid Training Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the Level 4 Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Level 4 Time Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 4 Time Management course is suitable for: Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Level 4 Time Management Course because it does not require any advanced knowledge or skills. Career path The Level 4 Time Management course is designed to give you the skills and knowledge so that you can land your dream job, get promoted at work, go identity, or create your own business. Certificates Certificate of completion Digital certificate - Included

Level 4 Time Management Course
Delivered Online On Demand3 hours
£12

Preparing to Work in Adult Social Care - Course

By Training Tale

Preparing to Work in Adult Social Care The need for adult social care continues to increase when the system that supports it is rapidly and significantly changing. With around 1.5 million people working in adult social care in England, care workers require up-to-date support and guidance in order to provide effective person-centred care. This Preparing to Work in Adult Social Care course is designed for people who want to start a career in social care or existing caregivers who want to obtain a professional qualification in the care sector. This qualification will teach you the fundamentals of social care work and help you prepare for a career working with vulnerable people. Why Choose Preparing to Preparing to Work in Adult Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Preparing to Work in Adult Social Care Free Courses: Course 01: Diploma in Health and Wellbeing Course 02: Adults Support Worker Course [ Note: Free PDF certificate as soon as completing the Preparing to Work in Adult Social Care course] Preparing to Work in Adult Social Care Industry Experts Designed this Preparing to Work in Adult Social Care course into 09 detailed modules. Assessment Method of Preparing to Work in Adult Social Care After completing each module of the Preparing to Work in Adult Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Preparing to Work in Adult Social Care After completing the MCQ/Assignment assessment for this Preparing to Work in Adult Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Preparing to Work in Adult Social Care This Preparing to Work in Adult Social Care course is ideal for those who want to start a career in social care or current caregivers who want to obtain a professional qualification in the care industry. Requirements Preparing to Work in Adult Social Care There are no specific requirements for this Preparing to Work in Adult Social Care course because it does not require any advanced knowledge or skills. Career path Preparing to Work in Adult Social Care After completing this Preparing to Work in Adult Social Care course, you will be able to advance your career in adult health and social care in a supervised job role. Certificates Certificate of completion Digital certificate - Included

Preparing to Work in Adult Social Care - Course
Delivered Online On Demand26 hours
£12

Healthcare Legislation

By NextGen Learning

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Healthcare Legislation. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Healthcare Legislation course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Healthcare Legislation course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Healthcare Legislation online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Healthcare Legislation Module 01- An Introduction to Medical Law Module 02- Legislation on Access to Health, Medical Report, Treatment Module 03- Legislation on Adult Support Module 04- Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on Coronavirus Module 09- Legislation on Mental Health (Part 1) Module 10- Legislation on Mental Health (Part 2) Module 11- Legislation on Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Healthcare Legislation course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Healthcare Legislation course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Healthcare Legislation course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Healthcare Legislation
Delivered Online On Demand5 hours
£12

Sales Management and Marketing

By Compliance Central

Learn more about the elements of sales through Sales Management and Marketing course, relying on talent and techniques used by successful sales organizations. Through the use of digital media and other interactive client communication methods, Sales Management and Marketing course adapts traditional sales concepts to the evolving corporate world. You will get FREE Communication Skills course along with this sales management and marketing diploma course. Key Highlights for Sales Management and Marketing: 2 CPD Accredited Courses Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Curriculum Breakdown of Sales Management and Marketing: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Sales Management and Marketing course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Sales Management and Marketing Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing Sales Management and Marketing course, you can explore trendy and in-demand jobs related to this course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Sales Management and Marketing
Delivered Online On Demand7 hours
£12

Customer Support Training

By Online Training Academy

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Support Training
Delivered Online On Demand2 hours
£12