How is your company's customer service? Would you say that your customers are fully satisfied? Are they over the moon excited about your business and excited with every interaction that they have with you? Or is there any room to improve? Maybe your customer service is ordinary to good, but there are always going to be some unhappy customers, right? This Customer Service Skills training will examine all types of clients and how you can serve them better and improve yourself in the process. You will acquire a valuable skill set including in-person customer service and over-the-phone etiquettes, coping with demanding clients and generating re-occurring profit from return customers. Course Highlights Mastering Art of Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Art of Customer Service into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Art of Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Art of Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Art of Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Mastering Art of Customer Service 00:20:00 Final Exam Final Exam-Mastering Art of Customer Service 00:20:00
Why You Should Choose Daily Spoken French Lesson 2 - First conversations Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Daily Spoken French Lesson 2 - First conversations is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Daily Spoken French Lesson 2 - First conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Daily Spoken French Lesson 2 - First conversations Lesson 2 - Part I - at the phone 00:35:00 Lesson 2 - Part II - hang-outs 00:13:00 Lesson 2 - Part III - meetings 00:15:00 Lesson 2 - Part IV - to receive someone 00:01:00 Lesson 2 - Part IV - to receive someone 00:24:00 Lesson 2 - Part V - the time and weather 00:19:00 Lesson 2 - Part VI - to whish something to someone 00:06:00
Course Overview Fast track your career as a Web Developer or designer, and master Three.js for creating animated computer graphics, and more. The Three.js & WebGL 3D Programming Course for Beginners will introduce you to the fundamental tools of Three.js for creating basic 3D web graphics, applications and games for web browsers. Taught by an expert instructor, you will learn how to perform a wide range of tasks, from model loading and rendering graphic information in 3D, to adding controls, and working with different lighting. This introductory training course will equip you with the professional skills to build different worlds and scenes, to help you put together an impressive portfolio to kickstart your career. This best selling Three.js & WebGL 3D Programming Course for Beginners has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Three.js & WebGL 3D Programming Course for Beginners is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Three.js & WebGL 3D Programming Course for Beginners is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Three.js & WebGL 3D Programming Course for Beginners is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Three.js & WebGL 3D Programming Course for Beginners, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Three.js & WebGL 3D Programming Course for Beginners will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Three.js & WebGL 3D Programming Course for Beginners to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Legal Secretary Level 3 Diploma (Paralegal) As the legal industry continues to evolve and expand, the demand for skilled paralegals has never been greater. That's why it's crucial to invest in your professional development and stay up-to-date with the latest trends and regulations. Our Paralegal Training bundle is the perfect solution for anyone looking to enhance their knowledge and skills in this dynamic field. With 15 CPD-certified courses, you'll gain a comprehensive understanding of the legal industry and its many complexities. Each course is designed to equip you with the knowledge and expertise necessary to succeed in the ever-changing legal landscape. From employment law to data protection and document control to financial investigation, this bundle covers all the bases. But it's not just about acquiring theoretical knowledge - it's about putting that knowledge into practice. That's why our courses are designed in such a way that allows you to apply your newfound knowledge to real-life scenarios. Investing in your professional development is not only beneficial for your career but for your personal growth as well. By expanding your skillset and broadening your horizons, you'll become a more well-rounded and knowledgeable individual. Plus, with a hardcopy and PDF certificate, along with a SID worth £180, you'll have tangible proof of your achievements. So why wait? Invest in your future today with our Paralegal Training bundle and take the first step towards becoming a skilled and successful paralegal. Learning Outcomes of Paralegal Diploma (Legal Secretary): Upon completion of the Legal Secretary Level 3 Diploma (Paralegal) bundle, you will be able to: Gain a comprehensive understanding of the legal industry and its complexities Develop expertise in various areas of law, including employment law and data protection Acquire skills in document control, financial investigation, and fraud management Learn about workplace safety and confidentiality Master leadership and management skills Enhance critical thinking and decision-making abilities Gain knowledge of positive psychology and its application in the workplace This Paralegal Courses Bundle Consists of the following Premium courses: Course 01: Paralegal Course 02: Legal Secretary Course 03: Compliance Training Level 2 Course 04: Employment Law Level 3 Course 05: Contract Manager Diploma Course 06: Workplace Confidentiality Course 07: Document Control Course 08: GDPR Data Protection Level 5 Course 09: Financial Investigator Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Security Management Advanced Diploma Course 12: Leadership & Management Diploma Course 13: Decision Making and Critical Thinking Course 14: Workplace Safety Course Course 15: Positive Psychology Masterclass Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses of this Legal Secretary Level 3 Diploma (Paralegal) Bundle Certificates, student ID for the title course included with this Legal Secretary Level 3 Diploma (Paralegal) bundle Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative of Legal Secretary Level 3 Diploma (Paralegal) bundle designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited Legal Secretary Level 3 Diploma (Paralegal) - improve the chance of gaining professional skills Legal Secretary Level 3 Diploma (Paralegal) Curriculum of Legal Secretary Level 3 Diploma (Paralegal) Bundle Course 01: Paralegal Understanding the Concept Key Legal Terminology Effective Communication Skills The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Legal Secretary Introduction to Legal Secretary Role of Legal Secretaries General Duties and Day-to-Day Operations of a Legal Secretary Record Keeping Legal Writing Skills & Proofreading Research Skills You Need to Know Transcription, Editing & Correspondence to Judges Legal System of UK UK Court System Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal Secretary Level 3 Diploma (Paralegal) Anyone from any background can enrol in this Legal Secretary Level 3 Diploma (Paralegal) bundle. Requirements Legal Secretary Level 3 Diploma (Paralegal) This Legal Secretary Level 3 Diploma (Paralegal) course has been designed to be fully compatible with tablets and smartphones. Career path Legal Secretary Level 3 Diploma (Paralegal) Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Are you an entrepreneur and thinking of setting up your own business? Then this course will ensure you have the professional skills and know-how to make the process as seamless as possible. Professionals from the world of business guide you through the course of launching your business venture and demonstrate how to make a significant impact. You will learn how to make use of research, the formation of specific documentation (plan of activities), and the implementation of specific procedures (business launch). You will acquire the skills to create a vision for your business and to make it grow. There is nothing more pleasing than seeing your idea come to life and be enjoyed by others, it takes devotedness, but with a qualification such as this, you will have the know-how to go all the way. Course Highlights Start Up Your Online Business is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Start Up Your Online Business into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Start Up Your Online Business Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Start Up Your Online Business is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Start Up Your Online Business is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Mock Exam Final Exam
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Do you want to acquire the knowledge that will Help you Understand & Cope with Transcription Skills Beginner Level? Embark on a journey through the world of words. Turn whispers into written wonders with ease. Dive into the rhythm of every spoken sentence. Discover the art of capturing voices on paper. Transform soundscapes into scriptscapes. Step into a world where every word counts. Your path to becoming a transcription marvel starts here! Course Highlights Transcription Skills Beginner Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Transcription Skills Beginner Level for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students.It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Transcription Skills Beginner Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Transcription Skills Beginner Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Transcription Skills Beginner Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Transcription Skills Beginner Level Module 01: Introduction to Transcription 00:08:00 Module 02: Basic Transcription Techniques 00:07:00 Module 03: Advanced Transcription Techniques 00:07:00 Module 04: Grammar and Punctuation in Transcription 00:06:00 Module 05: Transcription Specializations 00:07:00 Module 06: Building a Successful Transcription Career 00:06:00
Do you want to acquire the knowledge that will Help you Understand & Cope with Oceanography? Dive into the captivating world of 'Oceanography' as we take you on a voyage of discovery. Picture yourself on a research vessel, surrounded by the vastness of the sea. With us, you'll unravel the secrets of marine life, understand oceanic currents, and witness the magic of underwater ecosystems. Join our adventure today and become an explorer of the deep blue! Course Highlights Oceanography is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Oceanography for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Oceanography Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Oceanography is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Oceanography is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Oceanography Module 01: Introduction to Oceanography 00:20:00 Module 02: Physical Oceanography 00:17:00 Module 03: Chemical Oceanography 00:23:00 Module 04: Geological Oceanography 00:23:00 Module 05: Biological Oceanography 00:24:00 Module 06: Human Impacts and Ocean Conservation 00:30:00
The comprehensive Advanced Diploma in Instagram Marketing has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Advanced Diploma in Instagram Marketing today, and learn from the very best the industry has to offer! This best selling Advanced Diploma in Instagram Marketing has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced Diploma in Instagram Marketing is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced Diploma in Instagram Marketing is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Advanced Diploma in Instagram Marketing is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced Diploma in Instagram Marketing, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced Diploma in Instagram Marketing will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced Diploma in Instagram Marketing to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Tired of browsing and searching for a Travel & Tourism course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Travel & Tourism bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Travel & Tourism course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Travel & Tourism and help you along your learning journey. Advanced audio-visual learning modules of these Travel & Tourism courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. This Travel & Tourism Bundle Consists of the following Premium courses: Course 01: Travel & Tourism Course 02: Hotel Management Level 3 Course 03: Concierge Course 04: Event Planning Course 05: Travel Blogger Course 06: Catering Management Course 07: Customer Relationship Management Course 08: Working Effectively Across Cultures Course 09: Effective Communication Skills Course 10: Document Control Course 11: GDPR Data Protection Level 5 Course 12: Professional Photography Diploma Course 13: Level 2 Microsoft Office Essentials Course 14: Time Management Training Enrol now in Travel & Tourism to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the Travel & Tourism course included in a one-time fee Accessible, informative Travel & Tourism modules of the course designed by expert instructors Learn about the Travel & Tourism course at your ease - anytime, from anywhere Study the Travel & Tourism course from your computer, tablet or mobile device CPD accredited Travel & Tourism course - improve the chance of gaining professional skills Curriculum: Course 01: Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry How will I get my Certificate? After successfully completing the Travel & Tourism course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel & Tourism bundle. Requirements Our Travel & Tourism course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included