11078 Professional Skills Course (PSC) courses

Are you looking to enhance your Criminology skills? If yes, then you have come to the right place. Our comprehensive course on Criminology will assist you in producing the best possible outcome by mastering the Criminology skills. The Criminology course is for those who want to be successful. In the Criminology course, you will learn the essential knowledge needed to become well versed in Criminology. Our Criminology course starts with the basics of Criminology and gradually progresses towards advanced topics. Therefore, each lesson of this Criminology course is intuitive and easy to understand. Why would you choose the Criminology course from Compliance Central: Lifetime access to Criminology course materials Full tutor support is available from Monday to Friday with the Criminology course Learn Criminology skills at your own pace from the comfort of your home Gain a complete understanding of Criminology course Accessible, informative Criminology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Criminology Study Criminology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Criminology Course Criminology Curriculum Breakdown of the Criminology Course Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis and many more... CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Criminology course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Criminology. It is also great for professionals who are already working in Criminology and want to get promoted at work. Requirements To enrol in this Criminology course, all you need is a basic understanding of the English Language and an internet connection. Career path The Criminology course will enhance your knowledge and improve your confidence. Police Officer: £24,000 to £45,000 per year (Salary may vary depending on experience and rank) Probation Officer: £22,000 to £37,000 per year Crime Analyst: £25K to £40K per year Criminal Justice Social Worker: £26K to £38K per year Intelligence Analyst (Law Enforcement or Security Agencies): £28K to £45K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Oven Cleaning skills? If yes, then you have come to the right place. Our comprehensive course on Oven Cleaning will assist you in producing the best possible outcome by mastering the Oven Cleaning skills. The Oven Cleaning course is for those who want to be successful. In the Oven Cleaning course, you will learn the essential knowledge needed to become well versed in Oven Cleaning. Our Oven Cleaning course starts with the basics of Oven Cleaning and gradually progresses towards advanced topics. Why would you choose the Oven Cleaning course from Compliance Central: Lifetime access to Oven Cleaning course materials Full tutor support is available from Monday to Friday with the Oven Cleaning course Learn Oven Cleaning skills at your own pace from the comfort of your home Gain a complete understanding of Oven Cleaning course Accessible, informative Oven Cleaning learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Oven Cleaning bundle Study Oven Cleaning in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Oven Cleaning course Curriculum Breakdown of the Oven Cleaning Course Module 01: Introduction to Oven Module 02: Introduction to Industrial Oven/ Furnace Module 03: The Importance of Oven Cleaning Module 04: Kitchen Oven Cleaning Process Module 05: Commercial Oven Cleaning Process Module 06: Green Oven Cleaning Module 07: Starting Your Own Oven Cleaning Service Module 08: Safety, Compliance and Requirements CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Oven Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Oven Cleaning. Requirements To enrol in this Oven Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path The Oven Cleaning course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Oven Cleaning. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

All in One Bundle Special Discount Offer Are you looking to enhance your Acrylic Nail Artist and Health and Safety in Salon skills? If yes, then you have come to the right place. Our comprehensive courses on Acrylic Nail Artist and Health and Safety in Salon will assist you in producing the best possible outcome by learning the Acrylic Nail Artist and Health and Safety in Salon skills. CPD Accredited courses you will get: Course 01: Acrylic Nail Extension Course 02: Time Management Skills Course 03: Office Skills The Acrylic Nail Artist and Health and Safety in Salon bundle is for those who want to be successful. In the Acrylic Nail Artist and Health and Safety in Salon bundle, you will learn the essential knowledge needed to become well versed in Acrylic Nail Artist and Health and Safety in Salon . Our Acrylic Nail Artist and Health and Safety in Salon bundle starts with the basics of Acrylic Nail Artist and Health and Safety in Salon and gradually progresses towards advanced topics. Therefore, each lesson of this Acrylic Nail Artist and Health and Safety in Salon is intuitive and easy to understand. Why would you choose the Acrylic Nail Artist and Health and Safety in Salon course from Compliance Central: Lifetime access to Acrylic Nail Artist and Health and Safety in Salon courses materials Full tutor support is available from Monday to Friday with the Acrylic Nail Artist and Health and Safety in Salon course Learn Acrylic Nail Artist and Health and Safety in Salon skills at your own pace from the comfort of your home Gain a complete understanding of Acrylic Nail Artist and Health and Safety in Salon course Accessible, informative Acrylic Nail Artist and Health and Safety in Salon learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Acrylic Nail Artist and Health and Safety in Salon bundle Study Acrylic Nail Artist and Health and Safety in Salon in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Acrylic Nail Artist and Health and Safety in Salon Course Improve your chance of gaining in demand skills and better earning potential by completing the Acrylic Nail Artist and Health and Safety in Salon Curriculum of Course 01: Acrylic Nail Extension Module 01: Nail Extension Techniques: An Introduction Module 02: Nail Anatomy Module 03: Nail Diseases and Disorders Module 04: Nail Product Chemistry Simplified Module 05: Nail Extension Techniques Module 06: Acrylic Nail Extension: Part-1 (Applying Tips to the Nails) Module 07: Acrylic Nail Extension: Part-2 (Applying Overlays) Module 08: Art in Acrylic Nails: Basic to Advance Module 09: Hands-on Nail Art Training Module 10: Maintaining Artificial Nails Module 11: Acrylic Nail Removal Module 12: Health and Safety in Beauty Salon Module 13: Client Care and Communication Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Acrylic Nail Artist and Health and Safety in Salon bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Acrylic Nail Artist and Health and Safety in Salon . It is also great for professionals who are already working in Acrylic Nail Artist and Health and Safety in Salon and want to get promoted at work. Requirements To enrol in this Acrylic Nail Artist and Health and Safety in Salon course, all you need is a basic understanding of the English Language and an internet connection. Career path The Acrylic Nail Artist and Health and Safety in Salon course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Acrylic Nail Artist and Health and Safety in Salon. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Sales and Operations Planning Manager skills? If yes, then you have come to the right place. Our comprehensive course on Sales and Operations Planning Manager Skills will assist you in producing the best possible outcome by mastering the Sales and Operations Planning Manager Skills skills. The Sales and Operations Planning Manager Skills course is for those who want to be successful. In the Sales and Operations Planning Manager Skills course, you will learn the essential knowledge needed to become well versed in Sales and Operations Planning Manager Skills. Our Sales and Operations Planning Manager Skills course starts with the basics of Sales and Operations Planning Manager Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Sales and Operations Planning Manager Skills course is intuitive and easy to understand. Why would you choose the Sales and Operations Planning Manager Skills course from Compliance Central: Lifetime access to Sales and Operations Planning Manager Skills course materials Full tutor support is available from Monday to Friday with the Sales and Operations Planning Manager Skills course Learn Sales and Operations Planning Manager Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales and Operations Planning Manager Skills course Accessible, informative Sales and Operations Planning Manager Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales and Operations Planning Manager Skills Study Sales and Operations Planning Manager Skills in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sales and Operations Planning Manager Skills Course Sales and Operations Planning Manager Skills Curriculum Breakdown of the Sales and Operations Planning Manager Skills Course Course Outline: Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales and Operations Planning Manager Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales and Operations Planning Manager Skills. It is also great for professionals who are already working in Sales and Operations Planning Manager Skills and want to get promoted at work. Requirements To enrol in this Sales and Operations Planning Manager Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path Sales and Operations Planning Manager: £40,000 to £70,000 per year Demand Planner: £30,000 to £50,000 per year Supply Chain Analyst: £35,000 to £55,000 per year Inventory Manager: £35,000 to £60,000 per year Procurement Specialist: £35,000 to £55,000 per year Operations Manager: £45,000 to £80,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

All in One Bundle Special Discount Offer Are you looking to enhance your Office Skills for Admin, Secretarial, PA (Executive PA)? If yes, then you have come to the right place. Our comprehensive courses on Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) will assist you in producing the best possible outcome by learning the Office Skills for Admin, Secretarial, PA (Executive PA). Course 01: This Microsoft Office Bundle Microsoft Excel 2019 Microsoft Word 2019 Microsoft PowerPoint 2019 Microsoft Access 2019 Course 02: Admin, Secretarial, PA The Office Skills for Admin, Secretarial, PA (Executive PA) bundle is for those who want to be successful. In the Office Skills for Admin, Secretarial, PA (Executive PA) bundle, you will learn the essential knowledge needed to become well versed in Office Skills for Admin, Secretarial, PA (Executive PA). Our Office Skills for Admin, Secretarial, PA (Executive PA) bundle starts with the basics of Office Skills for Admin, Secretarial, PA (Executive PA) and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) is intuitive and easy to understand. Why would you choose the course from Compliance Central: Lifetime access to courses materials Full tutor support is available from Monday to Friday Learn at your own pace from the comfort of your home Accessible, informative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Skills for Admin, Secretarial, PA (Executive PA). Requirements To enrol in this Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office Skills for Admin, Secretarial, PA (Executive PA). Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate for Free CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you ready to unlock your inner handy skills and embark on a journey towards becoming a capable handyperson? Our comprehensive course, "Introduction to Handyperson," is designed to equip you with all the essential knowledge and skills you need to tackle a wide range of tasks around the home and beyond. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course provides a comprehensive introduction to becoming a handyperson, covering essential skills and knowledge needed for various tasks. Students learn about workplace health and safety practices to ensure they can work safely. They are introduced to the fundamentals of handyperson work, including understanding and using basic tools and equipment effectively. Basic maintenance skills are taught, such as fixing and repairing common household issues. Students also gain knowledge in electrical work and plumbing skills, which are crucial for handling repairs and installations around the home. They learn techniques for working with walls, floors, and general carpentry, along with drilling, tiling, and welding tasks. Additionally, the course covers appliance maintenance, painting, and decorating techniques. Lastly, students learn about providing handyperson services and the basics of starting a business in this field, as well as gaining insights into managing construction projects effectively. Course Curriculum Module 01: Health and Safety at Work Module 02: Introduction to Handyperson Module 03: Basic Tools and Equipment Module 04: Basic Maintenance Skills Module 05: Electrical Work Module 06: Plumbing Skills Module 07: Walls and Floors Module 08: General Carpentry Module 09: Drilling, Tiling, and Welding Module 10: Appliances Module 11: Painting and Decorating Module 12: Handyperson Services and Setting Up Business Module 13: Construction Projects Learning Outcomes: Identify workplace hazards and apply health and safety regulations effectively. Demonstrate proficiency in using basic handyperson tools and equipment. Perform routine maintenance tasks on various household and commercial systems. Apply electrical and plumbing skills to solve common household issues. Execute basic carpentry, tiling, and welding tasks accurately and safely. Plan and execute painting, decorating, and minor construction projects efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Handyperson 2:26:35 1: Module 01: Health and Safety at Work 14:26 2: Module 02: Introduction to Handyperson 11:03 3: Module 03: Basic Tools and Equipment 12:24 4: Module 04: Basic Maintenance Skills 07:33 5: Module 05: Electrical Work 12:11 6: Module 06: Plumbing Skills 09:39 7: Module 07: Walls and Floors 11:34 8: Module 08: General Carpentry 12:29 9: Module 09: Drilling, Tiling, and Welding 13:14 10: Module 10: Appliances 09:12 11: Module 11: Painting and Decorating 08:29 12: Module 12: Handyperson Services and Setting Up Business 13:54 13: Module 13: Construction Projects 09:27 14: CPD Certificate - Free 01:00 Who is this course for? Homeowners looking to enhance DIY skills economically. Individuals exploring entry-level opportunities in property maintenance. Anyone interested in learning basic home repair and improvement techniques. DIY enthusiasts eager to broaden their practical skill set affordably. Beginners seeking foundational knowledge in handyperson services. Career path Maintenance Assistant Property Caretaker Handyman/woman Facilities Maintenance Technician Building Services Operative Home Improvement Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Improving Your Everday Communication Skills 1:29:34 1: Module 01: Effective Communication 14:53 2: Module 02: Importance of Body Language 10:48 3: Module 03: Power of Storytelling 21:26 4: Module 04: How to Talk to Anyone 16:27 5: Module 05: Communication Skills For Job Interviews 10:44 6: Module 06: Becoming an Influencer 14:16 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.