11708 Professional Skills Course (PSC) courses

Overview This comprehensive course on Smartphone Photography will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Smartphone Photography comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Smartphone Photography. It is available to all students, of all academic backgrounds. Requirements Our Smartphone Photography is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 05:23:00 total length •Introduction: 00:44:00 •Smartphone Photography Basics: 00:40:00 •Lighting: 00:28:00 •Camera Modes and Features: 00:39:00 •Camera Settings: 00:41:00 •Using Add on Lenses: 00:31:00 •Photography Tricks and Effects: 00:26:00 •Editing Your Photos and Useful Photo Apps: 00:39:00 •Smartphone Photography for Instagram Success: 00:35:00

Overview This comprehensive course on Medical Receptionist: Responsibilities and Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Receptionist: Responsibilities and Skills comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? •There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 04:55:00 total length •Module 01: Introduction to Medical and Clinical Administration: 00:15:00 •Module 02: Introduction to Healthcare and Receptionists: 00:31:00 •Module 03: Organise Schedules: 00:21:00 •Module 04: Maintaining Medical Records: 00:19:00 •Module 05: Effective Filing Systems in Medical Offices: 00:16:00 •Module 06: Confidentiality in a Medical Environment: 00:14:00 •Module 07: Medical Jargon and Terminology: 00:25:00 •Module 08: Controlling Stocks and Supplies: 00:09:00 •Module 09: Medical (Clinical) Coding and Billing: 00:18:00 •Module 10: Information Technology in Health Care: 00:13:00 •Module 11: Legal aspects and Ethics: 00:19:00 •Module 12: Maintaining Workplace Safety: 00:20:00 •Module 13: Time Management: 00:35:00 •Mock Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00 •Final Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00

Overview This comprehensive course on Leadership & Management: Interpersonal Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leadership & Management: Interpersonal Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management: Interpersonal Skills. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management: Interpersonal Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 01:41:00 total length •What are Soft Skills?: 00:09:00 •Communication: 00:06:00 •Teamwork: 00:06:00 •Problem-Solving: 00:06:00 •Time Management: 00:07:00 •Attitude and Work Ethic: 00:07:00 •Adaptability/Flexibility: 00:06:00 •Self-Confidence (Owning It): 00:08:00 •Ability to Learn From: 00:06:00 •Networking: 00:06:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00

Overview This comprehensive course on Kitchen Team Lead will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Kitchen Team Lead comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Kitchen Team Lead. It is available to all students, of all academic backgrounds. Requirements Our Kitchen Team Lead is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 14 sections • 14 lectures • 06:07:00 total length •Food Safety - Introduction: 00:26:00 •Supervision of Food Safety: 00:34:00 •Food Safety Legislation: 00:31:00 •Food Safety Management Systems: 00:41:00 •Food Safety Management Tools: 00:27:00 •Checking, Verifying and Recording Temperature: 00:22:00 •Food Spoilage and Preservation: 00:35:00 •Pest Management: 00:27:00 •Food Safety Training for the Staff: 00:15:00 •Types of Food Safety Hazards: 00:29:00 •Hazard Control Measures and Refrigeration: 00:27:00 •Food Handlers Personal Hygiene: 00:16:00 •Cleaning and Disinfection: 00:20:00 •Skills of an Effective Administrator: 00:17:00

Overview This comprehensive course on Power Electronics for Electrical Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Power Electronics for Electrical Engineering comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Power Electronics for Electrical Engineering. It is available to all students, of all academic backgrounds. Requirements Our Power Electronics for Electrical Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 105 lectures • 15:01:00 total length •Module 1- Introduction to Power Electronics: 00:13:00 •Module 2- Uncontrolled Switches: 00:17:00 •Module 3- What is the Benefit of Diode: 00:06:00 •Module 4- Semi-Controlled Switches Part 1: 00:09:00 •Module 5- Semi-Controlled Switches Part 2: 00:14:00 •Module 6- Semi-Controlled Switches Part 3: 00:05:00 •Module 7- What is the Benefit of Thyristor: 00:05:00 •Module 8- Fully Controlled Switches Part 1: 00:17:00 •Module 9- Fully Controlled Switches Part 2: 00:10:00 •Module 10- Fully Controlled Switches Part 3: 00:12:00 •Module 1- Overview on Rectifiers: 00:02:00 •Module 2- Rectifier Definition: 00:01:00 •Module 3- Half Wave Uncontrolled Rectifier with R Load: 00:21:00 •Module 4- Example on Half Wave Uncontrolled Rectifier with R Load Part 1: 00:06:00 •Module 5- Example on Half Wave Uncontrolled Rectifier with R Load Part 2: 00:07:00 •Module 6- Half Wave Uncontrolled Rectifier with RL Load: 00:10:00 •Module 7- Derivation of the Discontinuous Current in R-L Load: 00:08:00 •Module 8- Freewheeling Diode (Commutation Diode): 00:03:00 •Module 9- Half Wave R-L Load with FWD: 00:09:00 •Module 10- Difference Between Continuous and Discontinuous Mode in RL Load: 00:07:00 •Module 11- Half Wave RL Load with FWD Continuous Mode: 00:06:00 •Module 12- Example on Half Wave Rectifier with FWD: 00:07:00 •Module 13- Bridge Full Wave Uncontrolled Rectifier Part 1: 00:07:00 •Module 14- Bridge Full Wave Uncontrolled Rectifier Part 2: 00:05:00 •Module 15- Quick Revision on Bridge Full Wave Uncontrolled Rectifier: 00:06:00 •Module 16- Firing Angle: 00:02:00 •Module 17- Half Wave Controlled Rectifier R Load: 00:05:00 •Module 18- Half Wave Controlled Rectifier R-L Load: 00:04:00 •Module 19- Half Controlled R-L Load with FWD: 00:06:00 •Module 20- Example 1: 00:07:00 •Module 21- Example 2: 00:08:00 •Module 22- Example 3: 00:13:00 •Module 23- Example 4: 00:09:00 •Module 24- Example 5: 00:05:00 •Module 25- Fully Controlled Bridge Rectifier Part 1: 00:06:00 •Module 26- Fully Controlled Bridge Rectifier Part 2: 00:06:00 •Module 27- Quick Revision on Bridge Full Wave Controlled Rectifier: 00:02:00 •Module 28- Example 6: 00:08:00 •Module 29- Half Controlled Bridge Rectifier: 00:08:00 •Module 30- Half Controlled Bridge Rectifier with FWD: 00:05:00 •Module 31- Example 7: 00:06:00 •Module 32- Example 8: 00:07:00 •Module 33- Performance Parameters: 00:04:00 •Module 34- Power Factor: 00:04:00 •Module 1- Introduction to AC Choppers: 00:02:00 •Module 2- Definition of AC Choppers: 00:05:00 •Module 3- Switching Techniques in AC Choppers: 00:06:00 •Module 4- Applications on AC Choppers: 00:03:00 •Module 5- Types of AC Choppers: 00:02:00 •Module 6- AC Chopper with R Load: 00:14:00 •Module 7- Example 1 on AC Chopper with R Load: 00:06:00 •Module 8- Example 2 on AC Chopper with R Load: 00:04:00 •Module 9- AC Chopper with L Load Part 1: 00:13:00 •Module 10- AC Chopper with L Load Part 2: 00:06:00 •Module 11- Example on AC Chopper with L Load: 00:08:00 •Module 12- AC Chopper with RL Series Load: 00:20:00 •Module 13- Example on AC Chopper with RL Series Load: 00:07:00 •Module 14- AC Chopper with RL Parallel Load: 00:25:00 •Module 15- Example on AC Chopper with RL Parallel Load: 00:06:00 •Module 16- AC Chopper with Pure Capacitive Load: 00:14:00 •Module 17- Example on AC Chopper with Pure Capacitive Load: 00:04:00 •Module 18- AC Chopper Loaded by Heavy Rectifier: 00:06:00 •Module 19- AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf: 00:12:00 •Module 20- Example on AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf: 00:08:00 •Module 21- Integral Cycle Control: 00:11:00 •Module 22- Example on Integral Cycle Control: 00:04:00 •Module 1- Introduction to DC Choppers: 00:02:00 •Module 2- Definition and Application of DC Choppers: 00:05:00 •Module 3- Step down DC Chopper with R Load: 00:12:00 •Module 4- Example on Step Dwon DC Chopper with R Load: 00:08:00 •Module 5- Generation of Duty Cycle: 00:09:00 •Module 6- Switching Techniques: 00:03:00 •Module 7- Step Down DC Chopper with RLE Load Part 1: 00:19:00 •Module 8- Step Down DC Chopper with RLE Load Part 2: 00:15:00 •Module 9- Example 1 on Step Down DC Chopper with RLE Load: 00:13:00 •Module 10- Example 2 on Step Down DC Chopper with RLE Load: 00:02:00 •Module 11- Step Up DC Chopper with R or RL Load: 00:09:00 •Module 12- Step Up DC Chopper with RE Load: 00:15:00 •Module 13- Example on Step Up DC Chopper with RE Load: 00:20:00 •Module 14- Buck Regulator Part 1: 00:16:00 •Module 15- Buck Regulator Part 2: 00:17:00 •Module 16- Example on Buck Regulator: 00:03:00 •Module 17- Boost Regulator: 00:23:00 •Module 18- Example on Boost Regulator: 00:06:00 •Module 19- Buck Boost Converter: 00:17:00 •Module 20- Example on Buck-Boost Converter: 00:05:00 •Module 1- Introduction to Inverters: 00:02:00 •Module 2- Definition of Inverters: 00:04:00 •Module 3- Importance and Applications of Inverters: 00:08:00 •Module 4- Single Phase Half Bridge R-Load: 00:15:00 •Module 5- Single Phase Half Bridge RL- Load: 00:08:00 •Module 6- Performance Parameters of an Inverter: 00:05:00 •Module 7- Example on Single Phase Half Bridge: 00:10:00 •Module 8- Single Phase Bridge Inverter R- Load: 00:06:00 •Module 9- Single Phase Bridge Inverter RL- Load: 00:07:00 •Module 10- Example on Single Phase Bridge Inverter: 00:06:00 •Module 11- Three Phase Inverters and Obtaining the Line Voltages: 00:15:00 •Module 12- Threee Phase Inverters and Obtaining The Phase Voltages: 00:17:00 •Module 13- Example on Three Phase Inverters: 00:16:00 •Module 14- Single Pulse Width Modulation: 00:13:00 •Module 15- Multiple Pulse Width Modulation: 00:13:00 •Module 16- Example on Multiple Pulse Width Modulation: 00:04:00 •Module 17- Sinusoidal Pulse Width Modulation: 00:16:00 •Module 18- Industrial Inverter: 00:03:00 •Assignment - Power Electronics for Electrical Engineering: 3 days

Overview This comprehensive course on Personal and Networking Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Personal and Networking Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Personal and Networking Skills. It is available to all students, of all academic backgrounds. Requirements Our Personal and Networking Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 00:45:00 total length •Why Is Networking Powerful?: 00:05:00 •Networking Paradigm Shifts: 00:03:00 •You've Got To GIVE To GET: 00:08:00 •The Power Of 'Likeability': 00:09:00 •Making The Connection: 00:06:00 •Great Places To Network: 00:08:00 •The Power Of Mentors: 00:06:00

Overview This comprehensive course on Safeguarding Level 4 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Safeguarding Level 4 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Safeguarding Level 4. It is available to all students, of all academic backgrounds. Requirements Our Safeguarding Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 21 lectures • 10:12:00 total length •Module 01: Introduction to Safeguarding: 00:21:00 •Module 02: Laws and Guidance: 00:41:00 •Module 03: Child Abuse: 00:46:00 •Module 04: Sexual Abuse: 00:34:00 •Module 05: The Impact of Domestic Violence and Abuse on Children: 00:49:00 •Module 06: Risks and Risk Assessment: 00:14:00 •Module 07: Social and Emotional Development: 00:43:00 •Module 08: Personality and Intellectual Development of Children: 00:36:00 •Module 09: Responding to Disclosure and Reporting: 00:25:00 •Module 10: Things to Do after Referral: 00:21:00 •Module 11: Record Keeping: 00:15:00 •Module 12: Safeguarding of Vulnerable Adults: 00:17:00 •Module 13: Safeguarding Legislations: 00:26:00 •Module 14: Understanding Abuse and Neglect: 00:28:00 •Module 15: Safeguarding Vulnerable Adults: Policy, Roles and Responsibilities: 00:30:00 •Module 16: Importance of Communication in Care: 00:21:00 •Module 17: Sharing Information and Responding to a Disclosure: 00:35:00 •Module 18: Reporting Your Concern: 00:28:00 •Module 19: Safeguarding Trafficked Children: 00:30:00 •Module 20: Infant Mental Health and Early Attachment: 00:29:00 •Module 21: Assessing Need and Providing Early Help: 00:23:00

Overview Learn the latest styles and advanced makeup techniques to thrive in the beauty industry, by attending the highly exclusive Make-Up Artist Skill Development course.The comprehensive Make-Up Artist Skill Development course aims to equip you with up-to-date makeup artistskills, brushing up your previous beauty knowledge. You'll learn all about the foundation of makeup artistry including bridal makeup and special events makeup. The expert-instructed course will develop your management skills to provide you with a solid base to become a business owner with adequate marketing knowledge of how to set prices, make a profit and promote your service. Become a prominent part of the beauty industry by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Make-Up Artist Skill Development. It is available to all students, of all academic backgrounds. Requirements Our Make-Up Artist Skill Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 28 lectures • 15:00:00 total length •Makeup Basics I: 01:00:00 •Makeup Basics II: 01:00:00 •Makeup Basics III: 01:00:00 •Makeup Basics IV: 00:00:00 •Makeup Basics V: 00:00:00 •Makeup Supplies: 00:00:00 •Makeup Application Women/Girls: 00:00:00 •Makeup Application Guys: 00:30:00 •Cleansing & Hairstyles: 00:15:00 •Body Products Basics: 01:00:00 •Be Educated On Toxins And Detoxing: 01:00:00 •Using Bath Products: 01:00:00 •Sunless Tanning: 01:00:00 •Body Makeup: 01:00:00 •The Latest In Support Garments: 01:00:00 •How Looking Great Makes You Feel Great: 00:30:00 •Wrapping Up: 00:30:00 •What is a Cosmetic?: 00:15:00 •Cosmetics - From Tradition to Modernity: 00:15:00 •Equipment - Makeup Kits: 00:15:00 •Skin: 00:30:00 •Face: 00:30:00 •Lips: 00:30:00 •Eyes: 00:30:00 •Ten-Step Guide to Perfect Makeup: 00:30:00 •Special Makeup Applications: 00:30:00 •Essential Equipment for the Professional: 00:15:00 •Advanced Makeup Applications: 00:15:00

Overview This comprehensive course on Job Search Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Job Search Skills comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Job Search Skills. It is available to all students, of all academic backgrounds. Requirements Our Job Search Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:34:00 total length •Job Search Skills: Getting Started: 00:18:00 •CV Writing: 00:31:00 •Cover Letter: 00:21:00 •Personal Development: 00:22:00 •Fundamental Skills: 00:14:00 •Job Market Research: 00:12:00 •Networking: 00:15:00 •The Interview: 00:21:00 •Assignment - Job Search Skills: 00:00:00

Overview This comprehensive course on Influencing and Negotiating will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Influencing and Negotiating comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Influencing and Negotiating. It is available to all students, of all academic backgrounds. Requirements Our Influencing and Negotiating is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 21 lectures • 01:44:00 total length •Influencing: 00:08:00 •Influencing is about helping others understand: 00:05:00 •Your Personality affects how you influence others: 00:06:00 •Influence by Listening: 00:06:00 •Exercise: Your Influencing Inventory: 00:02:00 •What is Negotiation?: 00:05:00 •The Drivers of Success in Negotiation: 00:06:00 •Information and Power in Negotiation: 00:05:00 •Exercise: Prepare to Negotiate: 00:02:00 •Successful Negotiation: 00:05:00 •The Importance of Rapport: 00:07:00 •Questions in Negotiation: 00:04:00 •Reducing Stress in Negotiation: 00:06:00 •Exercise: Examine your Trust Profile: 00:05:00 •Bringing the Negotiation to a Close: 00:05:00 •Dealing with Deadlock: 00:07:00 •Negotiating Online: 00:04:00 •Specific Negotiation Scenarios: 00:05:00 •More Negotiation Scenarios: 00:08:00 •The Negotiator's Toolkit: 00:03:00 •Assignment -Influencing and Negotiating: 00:00:00