11467 Professional Skills Course (PSC) courses delivered Online

Biggest Price Drop! Save Now- £403! Offer Ends Soon; Hurry Up!! Do you want to make your community better and healthier? And at the same time if you are thinking about working in community health, then this course is the perfect one for you. In this course, you will learn about the responsibilities and fundamental skills of a health worker. They act as a liaison between the health services and the public. A community health worker delivers vital services which include maternity assistance, first aid, health education, counselling, and many more services. This course will teach you the core responsibilities of a Healthcare agent. In order to avoid illnesses and impairments in any community, learn how to recognise health issues and create programs to advance health. Examine community health care's legal status and methods for addressing nutritional issues. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Initial Training substantial and easier than ever! Learning outcome Skills required of a Community Health Worker. Determine the ethical, legal, and consent-related concerns that affect community health workers. Respect the right to consent to help and work within the legal constraints of the UK Enhance communities on a global or national scale Supporting programs for mental health in rural regions. Why Prefer this Initial Training Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course in your own time, at your own pace Each of our students gets full 24/7 tutor support Community Health agents will be able to recognise any problems with mental health, substance misuse, inadequate protein intake, or disability. And one will be ready to develop programs that will help one overcome these obstacles. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction to Community Health Agent Module 02: Legal Consideration Module 03: Community & Community Health Work Module 04: Global Health and International Community Health Nursing Module 05: Mental Health in the Community Module 06: Identification, Management, and Prevention of Common Nutritional Deficiencies Module 07: Solving Nutritional Problems in the Community Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the course, you will receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health worker. Nursing assistant. Anyone who wants to advance their career in this field. Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path The course will open up a wide range of career opportunities for you in the relevant field. Here are some choices one can make: Care worker: Salary: £14,000 to £25,000 Aid worker: Salary: £17,000 to £29,000

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Caring for individuals suffering from a life-threatening illness or people in the last days of their life requires a compassionate and proactive approach. While the role of supportive care as a Palliative and End of Life Care professional has some occupational distinctions, both play an important part to prevent, reduce and relieving the suffering in the last days of a person's journey and providing a comforting transition process. This Diploma in Palliative and End of Life Care at QLS Level 5 This course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Key Topics to Be Covered The fundamentals of Palliative and End of Life Care The key components of the NISAT Core Holistic Assessment Importance of effective communication between the Home and the General Practitioner (GP) The role of the multidisciplinary team and specialist palliative care services The signs and symptoms of individuals approaching death The six standards to assist Health and Social Care Services in the bereavement stage. Legal obligations and procedures practised in the UK. If you are seeking a career in the health care sector as a Palliative and End of Life Care provider, this course is the perfect platform for you to get started. The financial rewards are a bonus on top of the satisfaction and enlightenment in providing a noble humanitarian service. This Palliative and End of Life Care course is designed by expert supportive care professionals with years of experience to educate you on the fundamentals of this occupation. From the identification scenarios to the bereavement stage upon death, this Palliative and End of Life Care course discusses the best practices for the patient and their families in a step-by-step guide. In addition to that, the Palliative and End of Life Care course also provides the legal requirement and your duty in different stages in a comprehensive manner. By the end of this course, you will understand all the requirements and responsibilities of Palliative and End of Life Care vocations and how to live up to the expectations in practical situations. Skills You Will Gain Empathy Interpersonal skills Counselling skills Communication skills Psychosocial skills Physical care skills Life closure skills Observational skill Teamwork skill Self-awareness Take a step toward a brighter future! Why Prefer This Palliative and End of Life Care Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of This Palliative and End of Life Care Course: Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Palliative and End of Life Care at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Palliative and End of Life Care Course is suitable for: Healthcare professionals such as nurses, doctors, and social workers Caregivers and family members of patients with life-limiting illnesses Anyone interested in learning more about palliative and end of life care Requirements You will not need any prior background or expertise to enrol in this Palliative and End of Life Care course. Career path Hospice Nurse (£26,000 - £41,000) Palliative Care Physician (£38,000 - £104,000) Social Worker - Palliative and End of Life Care (£24,000 - £37,000) Bereavement Counsellor (£20,000 - £38,000) Chaplain (£19,000 - £39,000) Palliative Care Coordinator (£24,000 - £44,000) Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Palliative and End of Life Care at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Palliative and End of Life Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Palliative and End of Life Care course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Are you looking to improve your current abilities or make a career move? Our unique Corporate Behaviour Course might help you get there! Expand your expertise with high-quality training - study Corporate Behaviour and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Corporate Behaviour online training course. This Award in Corporate Behaviour at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Corporate Behaviour course, you can achieve your dreams and train for your ideal career. The Corporate Behaviour course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Corporate Behaviour training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Corporate Behaviour course today - gear up with the essential skills to set yourself up for excellence! Why Prefer Our Corporate Behaviour Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Start your learning journey with this Corporate Behaviour straight away and take a step forward in securing a better future! **** Course Curriculum **** Our Corporate Behaviour course consists of the following learning modules: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Behaviour course is for you if you: Want to have a deeper insight into Corporate Behaviour Actively working in Corporate Behaviour and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Corporate Behaviour field. Requirements You will not need any prior background or expertise. All you need to take this Corporate Behaviour is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Corporate Behaviour course will help you to kickstart or take your career in the relevant sector to the next level. This will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates Certificate of completion Digital certificate - £10 Award in Corporate Behaviour at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Corporate Behaviour at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDUK Upon finishing the course, you will receive a CPDQS-accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Are you looking to improve your current abilities or make a career move? Our unique Airport Management and Customer Service Course might help you get there! Expand your expertise with high-quality training - study the Airport Management and Customer Service and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer Service online training course. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer service online training course. This online training course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Airport Management and Customer service, you can achieve your dreams and train for your ideal career. The Airport Management and Customer service provide students with an in-depth learning experience that you can work through at their own pace to enhance your professional development. This cover everything you need in order to progress in your chosen career. Enrolling on this will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. The course have been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Airport Management and Customer service course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Airport Management and Customer service straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of this Course Our course consist of the following learning modules: Module 01: Introduction Airport Air Transportation Network Frequent Questions Airport Management The UK Airport Expansion Plans Airport Classifications Module 02: Ownership City/County Authority In contrast to Traditional Public Sector Contrast to Private Sector Module 03: Organization The Four Inputs to Production Variations among Airports Board Organization Board/Staff Relationship The Airport Manager's Split Personality Module 04: Economic Structure Expense Profile Revenue Profile Relationship of Revenue and Expense Reasons for Variance Module 05: Structure of Relationships Airlines Concessionaires General Aviation Civil Aviation Authority Responsibilities State Aeronautics Agencies Module 06: Operations and Maintenance Inspection Program Communications Security Aircraft Rescue and Fire Fighting Snow Removal Emergency Operations Wildlife Management Maintenance Module 07: Master Planning Procedure Criticisms Forecasting Module 08: Civil Aviation Responsibilities Civil Aviation Authority Regulations in the UK The Civil Aviation Authority Legislation Module 09: Aircraft Trading, Finance and Leasing Aircraft Registration Mortgage Registration Tax Implications for Aircraft Trading Module 10: Litigation and Dispute Resolution Rights of Detention Common-Law The Bills of Sale Acts Civil Procedure Rules Types of Remedy Module 11: Environmental Issues Airport Noise Air Quality Hazardous Substances Key Local Environmental Impacts Module 12: Performance Measurement Advantages Pitfalls Political Manipulation Activity Measures Anomaly Measures Market Affordability Human Resources Other Measurements Benchmarking Module 13: Comparison to Foreign Airports Different Aviation Cultures Different Government Involvement Different Definitions of Airport Different Markets Served The Propensity to Travel General Aviation Module 14: Future Directions Removal of Government Subsidy Putting It All Together Looking Forward Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Airport Management and Customer service Course Right for You? This Airport Management and Customer service course is ideal for anyone interested in this topic and who wants to learn more about it. This Airport Management and Customer service will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Airport Management and Customer service course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Airport Management and Customer service program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Airport Management and Customer service course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Airport Management and Customer service course. Career path This Airport Management and Customer service course will help you to kickstart or take your career in the relevant sector to the next level. This course service will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique Smart Goal Setting Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this training course in around 2 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying this course. This Smart Goal Setting course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Smart Goal Setting course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive Smart Goal Setting course, you can achieve your dreams and train for your ideal career. This provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Smart Goal Setting covers everything you need in order to progress in your chosen career. Enrolling in this Smart Goal Setting course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Start your learning journey with this Smart Goal Setting course straight away and take a step forward in securing a better future! Why should you choose the Smart Goal Setting course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum **** Our Smart Goal Setting course consists of the following learning modules: Module One: Overcoming Procrastination (I) Eat That Frog! Just Do It The 15-Minute Rule Chop It Up Module Two: Overcoming Procrastination (II) Remove Distractions Start Small and Build Reward Yourself Set Realistic Deadlines Module Three: Four P's of Goal Setting They Need to Be Positive They Need to Be Personal They Need to Be Possible They Need to Be Prioritized Module Four: Improving Motivation Remember Peak Moments Write Down Your Goals Use Gamification Track Your Progress Module Five: Wise Time Management Urgent/Important Matrix The 80/20 Rule Utilize a Calendar Create a Ritual Module Six: Tips for Completing Tasks One Minute Rule Five Minute Rule Break Up Large Tasks Utilize Technology Module Seven: Increase Your Productivity Repeat What Works Get Faster Remove 'Should' from Your Dictionary Build on Your Successes Module Eight: 'To Do' List Characteristics Focus on the Important Chunk, Block, Tackle Make It a Habit Plan Ahead Module Nine: Smart Goals Specific Measurable Attainable Realistic Timely Module Ten: Mistakes Will Happen Accept It Bouncing Back Adapt and Learn from Them If Needed, Ask for Help Assessment Process Once you have completed all the Smart Goal Setting course modules, your skills, and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Smart Goal Setting Course Right for You? This Smart Goal Setting course is ideal for anyone interested in this topic and who wants to learn more about it. This Smart Goal Setting will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Smart Goal Setting course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Smart Goal Setting program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Smart Goal Setting course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Smart Goal Setting course. Career path This Smart Goal Setting course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Unlock your full potential in Spanish with our comprehensive online course - the Complete Spanish Course Level 1 & 2. Whether you're a beginner or already have some knowledge of the language, this course is designed to take you from the basics to a more advanced level, allowing you to communicate confidently in Spanish. In just a short amount of time, you'll find yourself speaking, reading, and understanding Spanish with ease. By completing the Complete Spanish Course Level 1 & 2, you will: Master Spanish pronunciation and confidently communicate using correct intonation. Understand and utilise personal pronouns, gender, and number effectively. Develop fluency in expressing time, dates, and frequency in Spanish. Acquire a strong foundation in essential vocabulary and grammar structures. Use prepositions accurately to express relationships between objects and locations. Express likes, dislikes, and preferences using appropriate verbs and vocabulary. Gain proficiency in describing past events and predicting future outcomes. Communicate effortlessly using direct and indirect object pronouns. This Complete Spanish Course - Level 1 & 2 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card with this Spanish Course Innovative and Engaging Content. Get instant access to this Spanish course. Learn Spanish from anywhere in the world Spanish is affordable and simple to understand Spanish is entirely online, interactive lesson with voiceover audio Lifetime access to the Spanish course materials Spanish comes with 24/7 tutor support *** Spanish Course Curriculum *** Here is the curriculum breakdown of the Complete Spanish Course - Level 1 & 2 course: >> Complete Spanish Course - Level 1 & 2 << Module 01: Find out all about this course in less than two minutes The Alphabet. Pronunciation Personal pronouns. Gender and number. Ser. The articles. Use of the verb Tener 1 Use of the verb Tener 2. More numbers. Age. Vocabulary about clas The hour. The times of day. Calendar. Frequency. P The question and exclamation. Recap Module 02: The weather. Months and seasons. Hace and Dentr Present tense irregular. Vowel exchange Present tense irregular. Irregular first person The verb Haber and the past perfect. Prepositions. Module 03: Numbers. Recap Reflexive verbs. Reciprocal verbs Personal hygiene and clothing Direct and Indirect Object Pronouns. 'To like' and similar verbs. Indirect Object Verbs Module 04: Present continuous The near or immediate future Shopping Present, Past, Future Your house Comparative Superlatives Demonstrative Assessment Process Once you have completed all the modules in the Complete Spanish Course - Level 1 & 2 course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Complete Spanish Course - Level 1 & 2 course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Spanish is advised to take this Complete Spanish Course - Level 1 & 2 course. This Spanish course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Spanish course, you are to start your career or begin the next phase of your career. Spanish Translator Spanish to other language interpreter Spanish Teacher Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel like there just aren't enough hours in the day? A recent study by YouGov found that 72% of UK workers feel pressure to be constantly available, even outside of working hours. This can lead to stress, burnout, and a feeling of never truly accomplishing everything on your to-do list. But what if there was a way to take control of your time and achieve more? This Time Management Skills course equips you with the tools and techniques to take control of your schedule and boost your productivity. You'll learn how to define your goals, optimise your energy levels, and develop a personalised approach that works for you. We'll explore practical methods to manage your tasks effectively, helping you achieve more in less time and reduce stress. Learning Outcomes of Time Management Skills Identify and define your short- and long-term goals. Analyze your energy levels and plan tasks accordingly. Recognize your personal work style and preferences. Develop a set of time management tools and techniques. Create a personalised action plan for increased productivity. Evaluate and refine your time management strategies. Our Time Management course can guide you in your daily life to make sure that you are utilising your time in the most effective way possible. The strategies and skills discussed in this Time Management course are well-detailed and properly researched to ensure that they provide the most effective outcome. Why Choose Us? Get a free student ID card with Time Management Skills Training The Time Management Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Time Management Skills course materials The Time Management Skills comes with 24/7 tutor support Start your learning journey straightaway! Our Time Management course puts a special focus on training individuals with their time management issues. This course consists of 5 modules. Each module is prepared in a well-detailed and comprehensive way. Course Curriculum: Here is a breakdown of the curriculum of this Course- Module 01: Importance And Benefits Of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying The Priorities Module 04: Say 'No' To Procrastination Module 05: Set Your Goals Module 06: Plan The Work Module 07: Work The Plan Module 08: Effective Time Management Techniques Module 09: Combat The Time Wasters Module 10: Time Management For Creative Work Module 11: The Art Of Anticipating Module 12: Avoid Time Leaks How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free: £12.99 CPD Hard Copy Certificate: £29.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This Time Management Skills course is ideal for: Busy professionals Time-strapped individuals Aspiring career builders Goal-oriented learners Work-life balance seekers Requirements You will not need any prior background or expertise to enrol in this Time Management Skills. Career path This Time Management Skills course will allow you to kickstart or take your career in the related sector to the next stage. Project Manager Business Owner Team Leader Certificates Certificate of completion Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Level 5 Health and social care course might help you get there! Expand your expertise with high-quality training and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Health & Social Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development and career progression substantial & easier than ever! The Level 5 Health and social care course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! With this comprehensive Level 5 Health and social care course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD after completing this course. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content & activities Assessments that measure higher-level thinking & skills Complete the Diploma in program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction What is Health & Social Care? Healthcare Overview Who provides Healthcare? Who provides social care? Healthcare vs Social Care Why is Health & Social Care a valuable career? Summary Module 02: Communication and its Relevance The necessity of Communication in Health & Social Care Communication in the context of Caregiving Strategies for overcoming communication barrier Summary Module 03: Rights and Responsibilities as a Health and Social Care Worker Role of Health & Social Care Workers Additional Duties of Workers Can carers be charged for support? Ways to Improve Quality of Service Information Sources Summary Module 04: Role as A Caregiver and Healthcare Professional Values promoted by workers Freedom of choice Rights of service users Independence Summary Module 05: Working in Health & Social Care; Promoting Equality, Diversity and Rights Understand concepts of equality, diversity and rights The benefits of diversity Summary Module 06: Important Principles and Policies The legal responsibility Other duties and principles Needs Summary Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Doctor-Patient Confidentiality or Implementation of P.L.R.C An Overview of the Health & Social Care Act 2012 Worker's Roles and Responsibilities Changes made through Health & Social Care Act 2012 Summary Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Mental Capacity & Mental Health Legislations Overview of the Act Principles of the Act The duties and responsibilities of interveners and guardians Adults with Incapacity (Scotland) Act 2000 Module 09: Safeguarding Vulnerable Individuals Safeguarding Who are vulnerable individuals? Dealing with safeguarding issues What Is Abuse? Types and Signs of Abuse Summary Module 10: Health and Safety Responsibilities Understanding Potential Hazards Route of Entry Adverse Effects Injury or Harm Illness Poor Standards of Care Summary Module 11: Risk Management What is risk? Principles of Working with Risk Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this course? Anyone interested in learning more is advised to take this course. This course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this care course is open to everybody. You can access the course materials from anywhere in the world; there are no restrictions. You should enrol in this course if you: Wish to gain a better understanding of the topic. Already working in this field and want to learn more. Is a student pursuing a relevant field of study? Looking for a job in the industry. Requirements The Level 5 Health and social care program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allow you to study at your speed and grow a quality skillset. Career path Enrolling on this course Care can lead you to the following career paths: Adult Social Worker Healthcare Assistant Mental Health Nursing Assessor Lecturer Care Coach Occupational Safety and Health Specialist Coordinator of Loss Control Manager Risk Manager Loss Control Manager Environmental Engineer Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the Health and social carecourse, you need to order to receive aCertificate Accredited by CPD that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)