11006 Professional Skills Course (PSC) courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This introduction to Spring development course requires that incoming students possess solid Java programming skills and practical hands-on Java experience. This class is geared for experienced Java developers who are new to Spring, who wish to understand how and when to use Spring in Java and JEE applications. Overview Working in a hands-on learning environment, students will review configuration basics of the Spring framework. The course then moves into Spring Boot, providing in-depth content and experience working with Spring Boot to accomplish a variety of tasks. In addition to working through the Spring Actuator, students work extensively at testing and debugging Spring Boot applications. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' application development and Spring experience into every classroom. Working in a hands-on learning environment, led by our expert practitioner, students will: Review the concept of Java-based configuration Become familiar with the conditionally loading bean definitions and Application Contexts Understand how to leverage the power of Spring Boot Use Spring Boot to create and work with JPA repositories Use Spring Boot to work in conjunction with Spring Cloud Understand the Spring Cloud project and how it relates to general Cloud concepts and practices Work with Spring Cloud configuration and the Config Client The Spring framework is an application framework that provides a lightweight container that supports the creation of simple-to-complex components in a non-invasive fashion. Spring's flexibility and transparency is congruent and supportive of incremental development and testing. The framework's structure supports the layering of functionality such as persistence, transactions, view-oriented frameworks, and enterprise systems and capabilities. Introduction to Spring Boot and Spring Cloud is a hands-on Spring training course geared for experienced Java developers who need to understand what the Spring Boot is in terms of today's systems and architectures, and how to use Spring in conjunction with other technologies and frameworks. This course targets Spring Boot 2, which includes full support for Java 8 and JEE 7 (earlier versions of Java and JEE continue to be supported). Spring supports the use of lambda expressions and method references in many of its APIs. Spring makes enterprise development easier. Spring simplifies common tasks and encourages good design based on programming to interfaces. Spring makes your application easier to configure and reduces the need for many JEE design patterns. Spring puts the OO design back into your enterprise application, and it integrates nicely with many view technologies and the new features of HTML5. Introduction to Spring The Spring Framework Configuring Spring Managed Beans Defining Bean dependencies Spring Cloud Spring Boot Additional Configuration Spring Cloud Project Introduction to Spring Boot Working with Spring Boot Spring AOP Introduction to Aspect Oriented Programming Spring Cloud Config Spring Cloud Registry and Discovery Spring AOP Spring Boot 2 Spring Boot Actuator Developing in Spring Boot Thymeleaf Spring Cloud GateWay Additional course details: Nexus Humans Introduction to Spring Boot and Spring Cloud (TT3324) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Spring Boot and Spring Cloud (TT3324) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Audience for this course This course is designed for system administrators responsible for creating OpenShift Enterprise instances, deploying applications, creating process customizations, managing instances and projects. Prerequisites for this course Have taken Red Hat Enterprise Linux Administration I and II (RH124 and RH134), or equivalent Red Hat Enterprise Linux© system administration experience Be certified as a Red Hat Certified System Administrator (RHCSA), or equivalent Red Hat Enterprise Linux system administration experience Be certified as a Red Hat Certified Engineer (RHCE©) Overview Learn to install, configure, and manage OpenShift Enterprise by Red Hat instances - OpenShift Enterprise Administration (DO280) prepares the system administrator to install, configure, and manage OpenShift Enterprise by Red Hat© instances. OpenShift Enterprise, Red Hat's platform-as-a-service (PaaS) offering, provides pre-defined deployment environments for applications of all types through its use of container technology. This creates an environment that supports DevOps principles such as reduced time to market and continuous delivery. - In this course, students will learn how to install and configure an instance of OpenShift Enterprise, test the instance by deploying a real world application, and manage projects/applications through hands-on labs. - Course content summary - Container concepts - Configuring resources with the command line interface - Building a pod - Enabling services for a pod - Creating routes - Downloading and configuring images - Rolling back and activating deployments - Creating custom S2I images This course will empower you to install and administer the Red Hat© OpenShift© Container Platform, with hands-on, lab-based materials that show you how to install, configure, and manage OpenShift clusters and deploy sample applications to further understand how developers will use the platform. This course is based on Red Hat© Enterprise Linux© 7.5 and Openshift Container Platform 3.9. OpenShift is a containerized application platform that allows your enterprise to manage container deployments and scale your applications using Kubernetes. OpenShift provides predefined application environments and builds upon Kubernetes to provide support for DevOps principles such as reduced time to market, infrastructure-as-code, continuous integration (CI), and continuous delivery (CD). 1 - INTRODUCTION TO RED HAT OPENSHIFT ENTERPRISE Review features and architecture of OpenShift Enterprise. 2 - INSTALL OPENSHIFT ENTERPRISE Install OpenShift Enterprise and configure a master and node. 3 - EXECUTE COMMANDS Execute commands using the command line interface. 4 - BUILD APPLICATIONS Create, build, and deploy applications to an OpenShift Enterprise instance. 5 - PERSISTENT STORAGE Provision persistent storage and use it for the internal registry. 6 - BUILD APPLICATIONS WITH SOURCE-TO-IMAGE (S2I) Create and build applications with S2I and templates. 7 - MANAGE THE SYSTEM Use OpenShift Enterprise components to manage deployed applications. 8 - CUSTOMIZE OPENSHIFT ENTERPRISE Customize resources and processes used by OpenShift Enterprise. 9 - COMPREHENSIVE REVIEW Practice and demonstrate knowledge and skills learned in the course. 10 - NOTE: Course outline is subject to change with technology advances and as the nature of the underlying job evolves. For questions or confirmation on a specific objective or topic, please contact us. Additional course details: Nexus Humans Red Hat OpenShift Administration II: Operating a Production Kubernetes Cluster (DO280) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat OpenShift Administration II: Operating a Production Kubernetes Cluster (DO280) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for System administrators who are either new to JBoss or have experience with JBoss Enterprise Application Platform 5. Base experience with system administration on Microsoft Windows, UNIX, or Linux© operating systems. Understanding of hardware and networking. Note: No prior knowledge of Java, scripting, or JBoss Developer Studio is required. Overview Upon successful completion of this course, students will be able to take the Red Hat Certified JBoss Administration (RHCJA) Exam. In this course, you'll discover the best practices for installing and configuring Red Hat© JBoss© Enterprise Application Platform (JBoss EAP) 7. Through hands-on labs, you'll learn the essential, real-world tasks that you need to know as a system administrator to effectively deploy and manage applications on JBoss EAP. This course will help prepare you to take the Red Hat Certified Specialist in Enterprise Application Server Administration exam. 1 - OVERVIEW OF JBOSS ENTERPRISE APPLICATION PLATFORM Learn the concepts and terminology of JBoss© Enterprise Application Platform 6, and install and run a JBoss Enterprise Application Platform instance. 2 - CONFIGURE JBOSS ENTERPRISE APPLICATION PLATFORM IN STANDALONE MODE Understand the directory structure of standalone mode and the standalone.xml configuration file, and deploy an application onto a standalone server. 3 - CONFIGURE JBOSS ENTERPRISE APPLICATION PLATFORM IN DOMAIN MODE Set up a domain, including a domain controller managing multiple host controllers. Also learn how to deploy an application onto a domain. 4 - CONFIGURE SERVERS Define a server group on a host, add servers to a server group, and deploy an application to a server group. 5 - USE THE CLI TOOL Learn how the command-line Interface tool can be used to script administrative tasks. 6 - THE DATASOURCE SUBSYSTEM Understand database connection pools in JBoss Enterprise Application Platform and how to configure the datasource subsystem. Learn how to deploy a Java? Database Connectivity (JDBC) driver and define a datasource. 7 - THE LOGGING SUBSYSTEM Configure the logging subsystem, including configuring the built-in handlers and loggers. 8 - THE MESSAGING SUBSYSTEM Understand JMS and HornetQ, including how to define and configure connection factories and destinations (topics and queues). 9 - THE SECURITY SUBSYSTEM Configure the security subsystem, including securing the management interfaces, securing an application, and securing a JMS destination. Also learn how to define an Lightweight Directory Access Protocol (LDAP) and database security realm. 10 - JVM CONFIGURATION Configure the JVM for both standalone and domain modes. 11 - MIGRATING APPLICATIONS TO JBOSS ENTERPRISE APPLICATION PLATFORM 6 Understand classpath and module dependencies, JPA issues, updating security settings, and other tips on how to migrate an application to JBoss Enterprise Application Platform 6. 12 - THE WEB SUBSYSTEM Configure the HTTP and HTTPS Connectors, set up an SSL connection, and configure an AJP Connector. 13 - INTRODUCTION TO CLUSTERING Set up JBoss Enterprise Application Platform 6 in a cluster in both standalone and domain mode. Additional course details: Nexus Humans Red Hat JBoss Application Administration I with Exam (AD249) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat JBoss Application Administration I with Exam (AD249) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for professionals in a variety of job roles who are currently using desktop or web-based data management tools such as Microsoft Excel or SQL Server reporting services to perform numerical or general data analysis. They are responsible for connecting to cloud-based data sources, as well as shaping and combining data for the purpose of analysis. They are also looking for alternative ways to analyze business data, visualize insights, and share those insights with peers across the enterprise. This includes capturing and reporting on data to peers, executives, and clients. Overview In this course, you will analyze data with Microsoft Power BI. You will: Analyze data with self-service BI. Connect to data sources. Perform data cleaning, profiling, and shaping. Visualize data with Power BI. Enhance data analysis by adding and customizing visual elements. Model data with calculations. Create interactive visualizations. As technology progresses and becomes more interwoven with our businesses and lives, more data is collected about business and personal activities. This era of 'big data' is a direct result of the popularity and growth of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantages. Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Microsoft© Power BI© software is designed for this purpose. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, enabling users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action. Analyzing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Connecting to Data Sources Topic A: Create Data Connections Topic B: Configure and Manage Data Relationships Topic C: Save Files in Power BI Performing Data Cleaning, Profiling, and Shaping Topic A: Clean, Transform, and Load Data with the Query Editor Topic B: Profile Data with the Query Editor Topic C: Shape Data with the Query Editor Topic D: Combine and Manage Data Rows Visualizing Data with Power BI Topic A: Create Visualizations in Power BI Topic B: Chart Data in Power BI Enhancing Data Analysis Topic A: Customize Visuals and Pages Topic B: Incorporate Tooltips Modeling Data with Calculations Topic A: Create Calculations with Data Analysis Expressions (DAX) Topic B: Create Calculated Measures and Conditional Columns Creating Interactive Visualizations Topic A: Create and Manage Data Hierarchies Topic B: Filter and Slice Reports Topic C: Create Dashboards Additional course details: Nexus Humans Microsoft Power BI: Data Analysis Practitioner (Second Edition) (v1.3) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Power BI: Data Analysis Practitioner (Second Edition) (v1.3) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of BIG-IP Access Policy Manager. This three-day course gives network administrators, network operators, and network engineers a functional understanding of BIG-IP Access Policy Manager as it is commonly deployed in both application delivery network and remote access settings. The course introduces students to BIG-IP Access Policy Manager, its configuration objects, how it commonly deployed, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Module 2: Configuring Web Application Access Review of BIG-IP LTM Introduction to the Access Policy Web Access Application Configuration Overview Web Application Access Configuration in Detail Module 3: Exploring the Access Policy Navigating the Access Policy Module 4: Managing BIG-IP APM BIG-IP APM Sessions and Access Licenses Session Variables and sessiondump Session Cookies Access Policy General Purpose Agents List Module 5: Using Authentication Introduction to Access Policy Authentication Active Directory AAA Server RADIUS One-Time Password Local User Database Module 6: Understanding Assignment Agents List of Assignment Agents Module 7: Configuring Portal Access Introduction to Portal Access Portal Access Configuration Overview Portal Access Configuration Portal Access in Action Module 8: Configuring Network Access Concurrent User Licensing VPN Concepts Network Access Configuration Overview Network Access Configuration Network Access in Action Module 9: Deploying Macros Access Policy Macros Configuring Macros An Access Policy is a Flowchart Access Policy Logon Agents Configuring Logon Agents Module 10: Exploring Client-Side Checks Client-Side Endpoint Security Module 11: Exploring Server-Side Checks Server-Side Endpoint Security Agents List Server-Side and Client-Side Checks Differences Module 12: Using Authorization Active Directory Query Active Directory Nested Groups Configuration in Detail Module 13: Configuring App Tunnels Application Access Remote Desktop Network Access Optimized Tunnels Landing Page Bookmarks Module 14: Deploying Access Control Lists Introduction to Access Control Lists Configuration Overview Dynamic ACLs Portal Access ACLs Module 15: Signing On with SSO Remote Desktop Single Sign-On Portal Access Single Sign-On Module 16: Using iRules iRules Introduction Basic TCL Syntax iRules and Advanced Access Policy Rules Module 17: Customizing BIG-IP APM Customization Overview BIG-IP Edge Client Advanced Edit Mode Customization Landing Page Sections Module 18: Deploying SAML SAML Conceptual Overview SAML Configuration Overview Module 19: Exploring Webtops and Wizards Webtops Wizards Module 20: Using BIG-IP Edge Client BIG-IP Edge Client for Windows Installation BIG-IP Edge Client in Action Module 21: Configuration Project Configuration Project Additional course details: Nexus Humans F5 Networks Configuring BIG-IP APM : Access Policy Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the F5 Networks Configuring BIG-IP APM : Access Policy Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Designed for individuals new to the business analyst role or those who supervise and/or work with business analysts. Overview Understand the role of the business analyst Discuss industry standards/resources for obtaining more information about business analysis Acquire a solid understanding of the various tasks/activities that comprises business analysis Recognize the pre and post project business analysis activities Learn how to plan, elicit, analyze, model, and test requirements This is an introductory course designed to provide students with a basic understanding of the benefits, functions and impact a business analyst has within an organization. The course discusses the business analysis process as it is applied throughout a project as well as the pre-project activities that comprise strategy analysis. Students learn how a business analyst supports the project throughout the solution development life cycle, from defining business needs and solution scope to validating that requirements have been met in the testing phase and ensuring the solution continues to provide value after implementation. Introduction to Business Analysis Business analysis defined The activities that comprise business analysis IIBA/PMI and the goals of a professional association IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Exercise: Requirements challenges The IIBA? and the role of the Business Analyst Business analyst defined BA role vs. PM role Importance of communication/collaboration The deliverables produced as part of business analysis The BA career path Exercise: Review case Study Strategy Analysis and Change The definition of Strategy Analysis Components of Strategy Analysis Identifying stakeholders and business needs Exercises: Business Need development and RACI Stakeholder Identification Understanding and Defining Solution Scope Defining Solution Scope Project scope vs. product scope Defining a problem statement Techniques for defining scope Exercises: Conduct a brainwriting session and create a context diagram Optional exercise: Create a Use Case Diagram Understanding Requirements Define the term requirement Understand requirement types Present the requirements process Requirements vs. specifications and business rules Exercise: Identify Requirements Planning & Eliciting Requirements The Requirements Work Plan (RWP) Components of the RWP Identifying good questions for elicitation Active listening Categories and types of elicitation techniques Exercise: Planning for elicitation Analzying & Documenting Requirements Understanding requirements analysis The Business Requirements Document (BRD) The BRD vs. the functional requirements specification BRD components The purpose of packaging requirements Exercise: Analyzing Requirements Elicitation & Process Modeling Why models are created Objectives of modeling What is process management Understanding process modeling Modeling using BPMN AS-IS vs. TO-BE modeling BPMN subclasses BPMN simple structure Prototyping Business Process Modeling case study Exercises: Modeling and create a Prototype of your application Verifying & Validating Requirements The difference between validation and verification Characteristics of good requirements Risks associated with requirements Types of testing approaches Creating a test plan Requirements traceability matrix Verified and validated requirements Exercise: Testing Requirements Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA01 - Business Analysis Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA01 - Business Analysis Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of managing requirements (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding and application of Requirements Engineering principles and techniques. Key areas are: Requirements Engineering framework The hierarchy of requirements Key stakeholders in the framework Requirements elicitation Requirements modelling Requirements documentation Requirements analysis Requirements validation Requirements management The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered.The practical course provides in-depth knowledge and practice in Requirements Engineering. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The definition of strategy Strategy development External environmental analysis Internal environmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage Additional course details: Nexus Humans Business Analysis - Requirements Engineering training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Analysis - Requirements Engineering course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel. Overview After successfully completing this course, you should be able to: Reduce the time it takes to identify and isolate the root cause of an issue impacting your network. Gain familiarity with Junos products as they pertain to troubleshooting. Become familiar with online resources valuable to Junos troubleshooting. Gain familiarity with Junos tools used in troubleshooting. Identify and isolate hardware issues. Troubleshoot problems with the control plane. Troubleshoot problems with interfaces and other data plane components. Describe the staging and acceptance methodology. Troubleshoot routing protocols. Describe how to monitor your network with SNMP, RMON, Junos Traffic Vision (formerly known as JFlow), and port mirroring. Become familiar with JTAC procedures. This instructor-led four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Chapter 1: Course Introduction Course Introduction Chapter 2: Troubleshooting as a Process Before You Begin The Troubleshooting Process Challenging Network Issues The Troubleshooting Process Lab Chapter 3: Junos Product Families The Junos OS Control Plane and Data Plane Field-Replaceable Units Junos Product Families Lab: Identifying Hardware Components Chapter 4: Troubleshooting Toolkit Troubleshooting Tools Best Practices Lab: Using Monitoring Tools and Establishing a Baseline Chapter 5: Hardware and Environmental Conditions Hardware Troubleshooting Overview Memory and Storage Boot Monitoring Hardware-Related System Logs Chassis and Environmental Monitoring Lab: Monitoring Hardware and Environmental Conditions Chapter 6: Control Plane Control Plane Review System and User Processes Monitoring Routing Tables and Protocols Monitoring Bridging Monitoring the Address Resolution Protocol Lab: Control Plane Monitoring and Troubleshooting Chapter 7: Control Plane Protection Protection Overview DDOS Protection Loopback Filter Lab: Control Plane Monitoring and Troubleshooting Chapter 8: Data Plane ? Interfaces Interface Properties General Interface Troubleshooting Ethernet Interface Troubleshooting Lab: Monitoring and Troubleshooting Ethernet Interfaces Chapter 9: Data Plane ? Other Components Definition of a Data Plane Problem Data Plane Components Data Plane Forwarding Load-Balancing Behavior Firewall Filters and Policers Data Plane Troubleshooting Case Study Lab: Isolate and Troubleshoot PFE Issues Chapter 10: Staging and Acceptance Testing Initial Inspection and Power-on General System Checks Interface Testing Chapter 11: Troubleshooting Routing Protocols Troubleshooting OSPF Troubleshooting BGP Troubleshooting Routing Loops and Route Oscillation Lab: Troubleshooting Routing Protocols Chapter 12: High Availability High Availability Overview Graceful Routing Engine Switchover Graceful Restart Nonstop Active Routing and Bridging Unified In-Service Software Upgrade Chapter 13: Network Monitoring SNMP RMON Telemetry Flow Monitoring Lab: Monitoring the Network Chapter 14: vMX Troubleshooting vMX Overview Troubleshooting Lab: Monitoring vMX Chapter 15: JTAC Procedures Opening a Support Case Customer Support Tools The Content of a PR Transferring Files to JTAC Chapter 16: Automated Support and Prevention Overview Service Now Service Insight Lab: Automated Support and Prevention Additional course details: Nexus Humans JTNOC - Junos Troubleshooting in the NOC training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JTNOC - Junos Troubleshooting in the NOC course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This introductory-level course is ideal for project managers, team leaders, and collaboration-focused roles who are already familiar with Jira and are looking to integrate Confluence into their project workflows. Overview Throughout the course you will learn to: Master the fundamentals of Confluence, including understanding its history, navigation, and the distinction between pages and blogs. Gain proficiency in creating, editing, copying, moving, and deleting pages, along with managing file directories and executing advanced editing features. Develop the ability to use and create blueprints and templates, aiding in the standardization and productivity enhancement of your team's work. Understand the collaborative features of Confluence such as sharing links, commenting, mentioning, liking, and watching content to promote a culture of teamwork and collaboration in your organization. Learn how to effectively integrate Confluence with Jira, linking issues and filters, and using auto-links for smoother project management. OPTIONAL: Acquire skills in Confluence administration, including managing notifications and watchers, linking to other applications, customizing the look and feel of your workspace, and creating various types of spaces (public, private, team, etc.) Boost your project management and team collaboration skills with our hands-on, interactive course, Getting Started with Confluence (with Jira). Confluence, as a powerful project collaboration tool, seamlessly integrates with Jira, allowing you to create, share, and collaborate on projects in a more efficient and visually appealing way. This course will equip you with the skills to manage projects, improve workflow efficiency, and promote transparency in your organization. You will gain practical knowledge about Confluence's core features such as creating and editing pages, managing file directories, using tasks, macros, and gadgets, and differentiating between pages and blogs.Working in a hands-on learning environment guided by our expert instructor, you?ll gain experience with Confluence's unique features like using and creating blueprints and templates, enhancing standardization and productivity in your team. The program includes a deep dive into collaborative features of Confluence and its integration with Jira, which will enhance your ability to foster a collaborative environment. Administrative aspects like managing notifications, watchers, linking to other applications, and creating various types of spaces will also be covered.You?ll leave the course with the skills to apply Confluence within your existing Jira environment effectively, ready to use its collaborative tools and features to streamline workflows and boost project productivity. Introduction History Navigation Space Directory Shortcuts Pages VS Blogs Pages Creating Pages Editing Pages File Directory Advanced Editing (Markup, Undefined links, etc.) Copying and Moving Pages Deleting Pages Tasks Macros/Gadgets Macro overview and use Using JIRA Gadgets Editing Existing Macros Blueprints/Templates Working with Blueprints Creating/Using Templates Collaboration Sharing Links Commenting Mentioning 'Liking' Content 'Watching' Content JIRA Integration Linking your JIRA and Confluence Instances Linking Issues and Filters Auto Links Administration Page vs Space vs System Admin Notifications Watchers Linking to Other Applications Workbox Notifications Look and Feel Creating Spaces Public Space Private Space Team Space Technical Documentation Meeting Minutes Blog Additional course details: Nexus Humans Introduction to Confluence (TTDV7545) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Confluence (TTDV7545) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.