In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's dynamic real estate landscape, mastering Property Block Management is paramount for success. This Property Block Management course offers a comprehensive understanding of property management principles, covering modules on responsibilities, leasing processes, marketing strategies, and regulatory compliance. With the UK's booming property sector, job opportunities abound, with an average annual salary of £35,000. Learning Property Block Management not only opens doors to lucrative careers but also equips individuals with valuable skills for navigating the complexities of property management. From tenant retention strategies to adaptation in the ever-evolving market, this course provides a competitive edge. Enroll today to gain indispensable knowledge and excel in the thriving property management sector. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Property Management Overview Module 02: Responsibilities of Property Managers Module 03: Property Listing and Marketing Strategies Module 04: Tenancy Agreement and the Leasing Process Module 05: Effective Property Management Procedures Module 06: Valuation Methods in Property Module 07: Sales Strategies and Buyer Acquisition Module 08: Tenant Retention Strategies Module 09: Regulatory Compliance in Property Management Module 10: Adaptations in the UK Property Market: Opportunities for Growth Learning Outcomes: Master property listing and marketing strategies for optimal visibility. Understand the intricacies of the letting process and tenancy agreements. Develop expertise in the valuation process to make informed property decisions. Navigate regulations effectively, ensuring compliance and risk mitigation. Explore long-term tenant retention strategies to enhance property profitability. Capitalize on market changes by identifying opportunities in the UK property sector. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Property Block Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Property Block Management Course is ideal for: Aspiring property managers seeking comprehensive industry knowledge. Individuals looking to enhance their skills in property management. Real estate professionals aiming to expand their expertise. Entrepreneurs interested in property investment and management. Anyone keen on navigating the dynamic UK property market with confidence. Requirements Learners do not require any prior qualifications to enrol on this Property Block Management Course. You just need to have an interest in Property Block Management Course. Career path After completing this Property Block Management Course you will have a variety of careers to choose from. The following job sectors of Property Block Management Course are: Property Manager - £25K to 40K/year. Real Estate Agent - £18K to 50K/year. Property Valuer - £20K to 45K/year. Letting Agent - £18K to 35K/year. Compliance Officer - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The aim of this course is to guide you to use Photoshop CC, an industry-leading image editing application and help you become an Adobe Certified Associate. With this course, you will discover the basics of digital imaging-from working with multiple images to customising the Photoshop interface according to your needs. Learn to use different Photoshop tools to edit, crop and retouch photos, without compromising the highest-quality output. This course also illustrates the most productive methods to perform common tasks and explains how to work efficiently and excellently with Adobe Photoshop. Furthermore, master the critical features such as adjustment layers, blend modes, filters, and so much more, and unveil the secrets of nondestructive editing using Smart Objects. On completion, you will be empowered and able to instantly get the image results you want and consider yourself as a creative professional. Your Learning Goals: Discover all the tools and features that loaded with Photoshop CC 2019 and get the image results you want. Learn different kinds of Selection techniques Work with images and combine images together seamlessly. Explore the most efficient ways to perform common editing tasks and retouching like a pro. Know the advantage and disadvantage of various image file formats. Learn useful keyboard shortcuts and smart practices to export and share images. Build confidence and be comfortable in using Adobe Photoshop CC. Develop all the skills needed to design your own graphics from start to finish. Who is this Course for? This endorsed Photoshop CC 2019 MasterClass is ideal for those who have prior experience and practical knowledge in this field and would like to build on their skills to work their way up to a senior-level role. Those who are new to HR and want to expand their knowledge of fundamental principles and procedures will also find this course beneficial. This course is a complete introduction to the fundamentals of HR management and will benefit newcomers in this industry who are looking to add new skills to their CV. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Why learn Photoshop? 00:03:00 How to study from this course 00:03:00 Getting an Adobe Certification 00:05:00 Basics Basics Chapter Introduction 00:01:00 Working with Images 00:10:00 User Interface 00:11:00 Navigation 00:09:00 Image Size and Resolution 00:08:00 Cropping Images 00:10:00 Color Modes 00:06:00 Layers Layers Chapter Introduction 00:01:00 Layers Essentials 00:14:00 Layers panel 00:11:00 Special Layers 00:13:00 Layer Styles 00:07:00 Blend Modes 00:07:00 Drawing Drawing Chapter Introduction 00:01:00 Brush Tool Essentials 00:17:00 Creating Custom Brush 00:14:00 Vector Shapes 00:17:00 Tranformations Transformations Chapter Introduction 00:01:00 Tranformations Essentials 00:15:00 Special Transformations 00:10:00 Selections Selections based on color and contrast 00:16:00 Selections based on color and contrast 00:24:00 Advanced Selection Techniques 00:12:00 Complex Selection Project 00:16:00 Masking Masking Chapter Introduction 00:01:00 Non-destructive Workflow 00:24:00 Pixel Masks 00:16:00 Vector Masks for Geometric Shapes 00:10:00 Vector Masks for Organic Shapes 00:07:00 Smart Objects Smart Objects Chapter Introduction 00:01:00 Smart Objects Essential 00:09:00 Vector Smart Objects 00:07:00 Linked Smart Objects 00:11:00 Smart Filters 00:15:00 Adjustment Layers Adjustment Layers Chapter Introduction 00:01:00 Adjustment Layers Essentials 00:10:00 Tonal Adjustments 00:15:00 Color Adjustments 00:19:00 Contrast Adjustments 00:10:00 Retouching Retouching Chapter Introduction 00:01:00 Healing Brushes 00:14:00 Clone Stamp Tool Essentials Part 1 00:23:00 Liquify Filter 00:11:00 Content-aware Techniques 00:13:00 Dodge and Burn Tools 00:15:00 Portrait Retouching project 00:25:00 Photo Restoration project 00:14:00 Advanced Clone Stamp Tool Techniques 00:13:00 Bridge and Camera RAW Chapter Introduction 00:01:00 Bridge Integration 00:08:00 Adobe Camera RAW 00:05:00 Type Type Chapter Introduction 00:01:00 Working with Text 00:15:00 Formatting Text 00:10:00 Creative Techniques with Text 00:18:00 Save and Export Chapter Introduction 00:01:00 Saving Your Work 00:09:00 Creating Print-ready PDFs 00:12:00 Saving Files for the Web 00:08:00 Workflows Workflows Chapter Introduction 00:01:00 Timeline Panel 00:12:00 3D Layers 00:15:00 Lightroom Integration 00:10:00 User Experience Design 00:04:00 Photoshop Mobile Apps 00:13:00 New Features in CC 2018 Variable and SVG Fonts 00:06:00 Updated Brushes panel 00:03:00 Brush Smoothing 00:07:00 Symmetrical Painting 00:02:00 Curvature Tool 00:04:00 Select & Mask 00:03:00 Improved Upscaling with Preserve Details 2.0 00:05:00 General Improvements 00:04:00 Conclusion 00:01:00 CC 2019 New Features Content-Aware Fill Workspace 00:06:00 Painting Improvements 00:07:00 Frame Tool 00:15:00 Updated behaviours 00:10:00 Conclusion Prepare for the Adobe Certified Associate exam 00:09:00 Build Your Portfolio 00:05:00 Exercise Files Exercise files - Photoshop CC 2019 MasterClass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This SEO Content Writing & Copy Writing course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The SEO Content Writing & Copy Writing course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to SEO Content Writing & Copy Writing and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited SEO Content Writing & Copy Writing course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this SEO Content Writing & Copy Writing course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The SEO Content Writing & Copy Writing will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:05:00 How to Navigate This Course - Watch This Video 00:03:00 Section 02: Free Taster 13 Copywriting and Sales Buttons You Need to Know How to Push 00:07:00 Copywriting to Sell 10 Steps you must know 00:06:00 14 Step Formula to Writing Great Sales Copy 00:06:00 Section 03: BASICS: 12 Essential Steps to Great Copy Writing AIDA is not just an Opera! 00:02:00 Have you any idea who you are talking to? 00:02:00 Who cares what format you use? 00:03:00 Hurting? Want someone to heal your pain? 00:02:00 I haven't got time or money for Objections! 00:02:00 Don't worry, there's always plenty of Scarcity to go round! 00:02:00 So, why are YOU reading my Headlines? 00:02:00 Why do you always want to know whats in it for you? 00:02:00 Endorsements? Pah! Prove it to me! 00:03:00 I Guarantee to you that I love Risk! Or do I? 00:02:00 Right it Wright to Be Red! or you won't be Readable! 00:03:00 Keep it Simple S. and throw away your Theasaurus 00:02:00 Section 04: BASICS: Copywriting Formulation - Understanding Copywriting Building Blocks Introduction to Copywriting Formulation 00:02:00 Starting with AIDA 00:06:00 PAS - Problem, Agitation, Solution 00:04:00 The 4 Ps 00:03:00 QUEST 00:04:00 Section 05: BASICS: How to Write Headline What You Need to Know to Write Great Headlines 00:06:00 Section 06: BASICS: Proofreading and Editing - How to Edit Sales Copy Writing Editing: Can You Write Better Copy? 00:06:00 Proof Reading and Editing: 20 Ways to Write Better Copy 00:11:00 Editing Writing: Seven Guidelines for Editing Writing 00:06:00 Section 07: PSYCHOLOGY: The Psychology behind Copywriting Get Your Copywriting Psychology Right! 00:06:00 What are the Eight Universal Motivators? 00:07:00 100 Motivations 00:05:00 Overcoming Objections 00:08:00 Section 08: COPYWRITING FOR Blogging - Web Posts Copywriting for Blogs 00:09:00 A Simple Formula for Blog Posts 00:04:00 Blog Post Copywriting Formula 00:09:00 Blog Post Editing Checklist 00:08:00 Section 09: COPYWRITING FOR Landing Pages Copywriting for Landing Pages 00:04:00 Copywriting for Testimonials 00:06:00 Copywriting for Bullet Points 00:05:00 Section 10: COPYWRITING FOR Sales Letters Five Formulations for Sales Letters 00:03:00 The Five Point Sales Letter Formula 00:03:00 The Seven Step Copywriting Formula for Sales Letters 00:05:00 The Nine Point Formula 00:05:00 The 18 Step Sales Letter 00:06:00 The 21 Part Sales Letter Formula 00:08:00 Bonus: 32 Step Power Copywriting Formula 00:08:00 Section 11: COPYWRITING FOR Video Sales Letters What is a Video Sales Letter 00:03:00 How to Write an Attention Grabbing Video Sales Letter Headline 00:03:00 Video Sales Letter Basics - Some Simple Guidance for Better VSLs 00:04:00 Video Sales Letter Outline - with Downloadable Templates 00:07:00 Section 12: COPYWRITING FOR Email Copywriting for Email 00:07:00 How to Write Effective Welcome Emails 00:10:00 ACTIVITY: Analysis of a Long Form Story Telling Email 00:07:00 Email Copywriting Analysis 1 00:05:00 Copywriting Formulas for Email Sequences 00:06:00 Section 13: COPYWRITING FOR Advertisements Copywriting for Advertisements 00:04:00 Section 14: COPYWRITING FOR Twitter Copywriting for Twitter - Engage, Entertain, Be Brief! 00:07:00 Section 15: COPYWRITING FOR Promotional Videos How to Create a High Converting Promotional Video 00:06:00 The Promotional Video for This Course Following the Script 00:02:00 The Promotional Video - Version 2 00:02:00 Promotional Video SlideDeck 00:20:00 Promotional Video Script Checklist 00:04:00 2018 Update: The Formula for an Effective Promotional Video 00:04:00 2018 New Copywriting Course Promo Video 00:03:00 Section 16: Conclusion and Course Wrap Up Conclusion and Course Wrap Up 00:03:00 Additional File Additional File 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Digital Painting Masters - Alien Planet will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Digital Painting Masters - Alien Planet will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Digital Painting Masters - Alien Planet and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Digital Painting Masters - Alien Planet is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Digital Painting Masters - Alien Planet. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Digital Painting Masters - Alien Planet will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Presentation One Alien Planet Michael Schutte 00:01:00 Exercise Files 00:00:00 How to Set Up a Composition and Drawing Setting Up a Document 00:02:00 Studying Dutch Masters, Andreas Schelfhout 00:07:00 Creating a Composition with Reference Photos and using the Gradient Tool for Atmospheric Effects 00:05:00 Basic sketch for the Background Painting 00:06:00 Underpainting in Grey tones 00:13:00 Sketching the Foreground - Painting the Sky and Clouds Section 2 Presentation Alien Planet 00:01:00 Foreground Sketch 00:08:00 Clouds in the Sky 00:07:00 Background Mountains 00:09:00 Placing the Planet 00:03:00 Background Mountains Part 2 00:05:00 Background Mountains Right 00:11:00 Creating Water and Special Effects Section 3 Presentation Alien Planet - Painting a sea, Rocks the river and the main Arch 00:01:00 Painting the Sea 00:08:00 The Balanced Rock 00:10:00 The Big Arch 00:08:00 The Foreground River 00:08:00 The Arch Complete 00:07:00 Painting a Spaceship with the Pen tool Section 4 Presentation Alien Planet - Pen Tool and Building Spaceships 00:01:00 The Pen Tool 00:06:00 Pen Tool Part 2-Few Techniques with the Pen Tool 00:03:00 Pen Tool Part 3-Handy Tricks with the Pen Tool for Illustrations 00:05:00 Creating a Space Patrol Cruiser 00:14:00 Spaceship Decoration 00:11:00 Placing the Spaceships and Astronauts 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
No matter which industry you are working in, good problem-solving skills will benefit you in your professional and personal life. Grab the opportunity to secure this valuable skill set through the Problem Solving Skills With Critical Analysis course. This purse will teach you how to easily solve difficult problems. In this online training, you will learn the process of critical thinking process and methods. Here, you will get to learn about problem-solving approaches. Then the course will focus on how to explore and identify the issues. The course will also teach you the process of elevating the cost and the benefits. By the end of the course, you will develop the competence and confidence to make the best decision. At the end of the course, you will receive a certificate of achievement. This will prove your expertise in this area and boost your employability. Join now! Learning Outcomes Familiarise yourself with the critical thinking process and methods Get introduced to the problem-solving approach Know how to explore and identify the problems Understand the strategies for evaluating the cost and benefits Develop the skills to discover the best solution Who is this Course for? Anyone from any background can take the Problem Solving Skills With Critical Analysis course. This course will help individuals enrich their problem-solving skills and improve their critical thinking abilities. It will play a significant role in their career progression. Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Managers Team Leaders Executives Administrators Employees Businesspeople Directors Course Curriculum Facing New Problems The Critical Thinking Process 00:23:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing The Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering The Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting A Decision Accepting a Decision 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Event and Hospitality Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Event and Hospitality Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Event and Hospitality Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Event and Hospitality Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Event and Hospitality Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Event and Hospitality Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Event Planner Event Planning 01:33:00 Steps for Planning an Event 02:24:00 Invitations, Greetings, and Dress Code 01:09:00 Table Manners and Table Settings 01:51:00 The Event 01:09:00 What is Event Management 01:48:00 Types of Events 01:57:00 Hospitality Management Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Career Development Masterclass: Become a Copywriter will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Career Development Masterclass: Become a Copywriter will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Career Development Masterclass: Become a Copywriter and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Career Development Masterclass: Become a Copywriter is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Career Development Masterclass: Become a Copywriter. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Career Development Masterclass: Become a Copywriter will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: What Niche Best Fits Your Interests Lesson 01: How to Find Your Niche 00:04:00 Lesson 02: How to Find a Niche Market: A Step-By-Step Guide 00:04:00 Lesson 03: The Advantages of Having a Niche Market 00:04:00 Lesson 04: 5 Ways to Research Your Potential Customers 00:03:00 Lesson 05: 5 Simple Steps To Find Your Niche Market 00:04:00 Lesson 06: Ways to Narrow Down Your Niche Market 00:03:00 Section 02: Ways to Hone Your Skills as A Copywriter Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful 00:04:00 Lesson 02: The Importance of Written Communication Skills 00:04:00 Lesson 03: 5 Reasons why Feedback may be the Most Important 00:04:00 Lesson 04: What Copywriting Certification Programs Can Teach You 00:04:00 Lesson 05: 8 Online Tools That Will Improve Your Writing 00:03:00 Lesson 06: Why Should You Network? 00:04:00 Lesson 07: Why New Writers Should Enter Writing Competitions 00:03:00 Section 03: Communicating with Your Prospect Lesson 01: How To Get The Most Out Of Customer Polls And Surveys 00:04:00 Lesson 02: How to Identify a Target Demographic 00:04:00 Lesson 03: Learn Your Customers Habits 00:03:00 Lesson 04: 11 Ways to Provide Great Customer Service 00:03:00 Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers 00:04:00 Section 04: Expanding Your Business Lesson 01: The Easiest Way to Build Your Business Through Referrals 00:04:00 Lesson 02: What is a Paid Online Advertising Strategy? 00:03:00 Lesson 03: What Is a Portfolio Website and Why You Need It? 00:04:00 Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement 00:03:00 Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use 00:03:00 Section 05: Niches that Copywriters Work In Lesson 01: Break into the Self-Improvement Market 00:04:00 Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Lesson 03: Health Copywriting- Working to Improve People's Lives 00:06:00 Lesson 04: Financial Services 00:04:00 Lesson 05: Christian Market - Writing for a Higher Purpose 00:04:00 Section 06: Why Become a Freelance Copywriter Lesson 01: Choose Your Own Working Hours 00:05:00 Lesson 02: The Newbie's Guide to Making the Most of Remote Work 00:04:00 Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career 00:03:00 Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets 00:04:00 Lesson 05: Potential to Earn Higher than Average Income 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Content Writing & Copy Writing For SEO and Sales will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Content Writing & Copy Writing For SEO and Sales will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Content Writing & Copy Writing For SEO and Sales and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Content Writing & Copy Writing For SEO and Sales is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Content Writing & Copy Writing For SEO and Sales. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Content Writing & Copy Writing For SEO and Sales will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:05:00 How to Navigate This Course - Watch This Video 00:03:00 Section 02: Free Taster 13 Copywriting and Sales Buttons You Need to Know How to Push 00:07:00 Copywriting to Sell 10 Steps you must know 00:06:00 14 Step Formula to Writing Great Sales Copy 00:06:00 Section 03: BASICS: 12 Essential Steps to Great Copy Writing AIDA is not just an Opera! 00:02:00 Have you any idea who you are talking to? 00:02:00 Who cares what format you use? 00:03:00 Hurting? Want someone to heal your pain? 00:02:00 I haven't got time or money for Objections! 00:02:00 Don't worry, there's always plenty of Scarcity to go round! 00:02:00 So, why are YOU reading my Headlines? 00:02:00 Why do you always want to know whats in it for you? 00:02:00 Endorsements? Pah! Prove it to me! 00:03:00 I Guarantee to you that I love Risk! Or do I? 00:02:00 Right it Wright to Be Red! or you won't be Readable! 00:03:00 Keep it Simple S. and throw away your Theasaurus 00:02:00 Section 04: BASICS: Copywriting Formulation - Understanding Copywriting Building Blocks Introduction to Copywriting Formulation 00:02:00 Starting with AIDA 00:06:00 PAS - Problem, Agitation, Solution 00:04:00 The 4 Ps 00:03:00 QUEST 00:04:00 Section 05: BASICS: How to Write Headline What You Need to Know to Write Great Headlines 00:06:00 Section 06: BASICS: Proofreading and Editing - How to Edit Sales Copy Writing Editing: Can You Write Better Copy? 00:06:00 Proof Reading and Editing: 20 Ways to Write Better Copy 00:11:00 Editing Writing: Seven Guidelines for Editing Writing 00:06:00 Section 07: PSYCHOLOGY: The Psychology behind Copywriting Get Your Copywriting Psychology Right! 00:06:00 What are the Eight Universal Motivators? 00:07:00 100 Motivations 00:05:00 Overcoming Objections 00:08:00 Section 08: COPYWRITING FOR Blogging - Web Posts Copywriting for Blogs 00:09:00 A Simple Formula for Blog Posts 00:04:00 Blog Post Copywriting Formula 00:09:00 Blog Post Editing Checklist 00:08:00 Section 09: COPYWRITING FOR Landing Pages Copywriting for Landing Pages 00:04:00 Copywriting for Testimonials 00:06:00 Copywriting for Bullet Points 00:05:00 Section 10: COPYWRITING FOR Sales Letters Five Formulations for Sales Letters 00:03:00 The Five Point Sales Letter Formula 00:03:00 The Seven Step Copywriting Formula for Sales Letters 00:05:00 The Nine Point Formula 00:06:00 The 18 Step Sales Letter 00:06:00 The 21 Part Sales Letter Formula 00:08:00 Bonus: 32 Step Power Copywriting Formula 00:08:00 Section 11: COPYWRITING FOR Video Sales Letters What is a Video Sales Letter 00:03:00 How to Write an Attention Grabbing Video Sales Letter Headline 00:03:00 Video Sales Letter Basics - Some Simple Guidance for Better VSLs 00:04:00 Video Sales Letter Outline - with Downloadable Templates 00:07:00 Section 12: COPYWRITING FOR Email Copywriting for Email 00:07:00 How to Write Effective Welcome Emails 00:10:00 ACTIVITY: Analysis of a Long Form Story Telling Email 00:07:00 Email Copywriting Analysis 1 00:05:00 Copywriting Formulas for Email Sequences 00:06:00 Section 13: COPYWRITING FOR Advertisements Copywriting for Advertisements 00:04:00 Section 14: COPYWRITING FOR Twitter Copywriting for Twitter - Engage, Entertain, Be Brief! 00:07:00 Section 15: COPYWRITING FOR Promotional Videos How to Create a High Converting Promotional Video 00:06:00 The Promotional Video for This Course Following the Script 00:02:00 The Promotional Video - Version 2 00:02:00 Promotional Video SlideDeck 00:20:00 Promotional Video Script Checklist 00:04:00 2018 Update: The Formula for an Effective Promotional Video 00:04:00 2018 New Copywriting Course Promo Video 00:03:00 Section 16: Conclusion and Course Wrap Up Conclusion and Course Wrap Up 00:03:00 Additional File Additional File 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
This bundle course has been designed to give our learners a more in-depth understanding of general office procedures, codes of practice and required skills. It provides essential training on the Microsoft Office Suite for managing everyday clerical tasks and is ideal for entry-level learners. Fast track your career and be equipped with the skills and knowledge to manage everyday office tasks efficiently with the Admin, Secretarial & PA Diploma. This comprehensive course is a general introduction to office procedures and practices, exploring the basics of administrative management and admin support. You will develop essential business writing skills, improve your telephone etiquette, learn how to communicate professionally with clients and much more. This course also includes step-by-step guidance on Microsoft Word. Master Microsoft Office suite and boost your efficiency in general administrative tasks with the Microsoft Office Applications Training course. This introductory program is ideal for beginners who have little or no experience with Office programs. You will be guided step-by-step on how to use Word, Excel, PowerPoint, Outlook and Access. On completion, you will be able to create professional slideshow presentations, automate tasks, analyse numerical data and much more. Enrol today and add valuable transferable skills to your CV. Learning Outcomes: Gain a solid understanding of administrative management and admin support Learn the fundamental principles of business writing and improve your telephone etiquette Learn how to communicate effectively and develop your body language skills Familiarise with the day-to-day responsibilities of an administrative assistant, secretary & PA Get tips on how to organise your workload and manage your time efficiently Master Microsoft Office programs - Word, Excel, Powerpoint, Outlook & Access Share documents, automate tasks, analyse data, create slideshows & much more Gain valuable transferable skills to boost your professional development Be able to customise the user interface to your desire Discover time-saving techniques, tips & shortcuts to work faster and more efficiently Who is This Course for? This bundle course is ideal for anyone who wishes to boost their professional development in an office-based role. This training program is particularly suitable for those who are new to their profession and wish to gain the skills and knowledge to prepare them for their career. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have a solid understanding of fundamental office procedures and practices, and will be equipped with the skills to pursue the following roles: Office Administrator Secretary Personal Assistant Receptionist Admin Assitant Data Entry Clerk