• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

715 Professional payroll & pensions qualifications (CIPP) courses

Accounting, Finance and Payroll Management

4.3(43)

By John Academy

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Accounting, Finance and Payroll Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Accounting, Finance and Payroll Management Course for? This Accounting, Finance and Payroll Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Accounting, Finance and Payroll Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Payroll System in the UK Payroll System in the UK 01:05:00 Section 02: Payroll Basics Payroll Basics 00:10:00 Section 03: Company Settings Company Settings 00:08:00 Section 04: Legislation Settings Legislation Settings 00:07:00 Section 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Section 06: Pay Elements Pay Elements 00:14:00 Section 07: The Processing Date The Processing Date 00:07:00 Section 08: Adding Existing Employees Adding Existing Employees 00:08:00 Section 09: Adding New Employees Adding New Employees 00:12:00 Section 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Section 11: Entering Payments Entering Payments 00:12:00 Section 12: Pre-Update Reports Pre-Update Reports 00:09:00 Section 13: Updating Records Updating Records 00:09:00 Section 14: e-Submissions Basics e-Submissions Basics 00:09:00 Section 15: Process Payroll (November) Process Payroll (November) 00:16:00 Section 16: Employee Records and Reports Employee Records and Reports 00:13:00 Section 17: Editing Employee Records Editing Employee Records 00:07:00 Section 18: Process Payroll (December) Process Payroll (December) 00:12:00 Section 19: Resetting Payments Resetting Payments 00:05:00 Section 20: Quick SSP Quick SSP 00:09:00 Section 21: An Employee Leaves An Employee Leaves 00:13:00 Section 22: Final Payroll Run Final Payroll Run 00:07:00 Section 23: Reports and Historical Data Reports and Historical Data 00:08:00 Section 24: Year-End Procedures Year-End Procedures 00:09:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Accounting, Finance and Payroll Management
Delivered Online On Demand4 hours 46 minutes
£18

Art and Science of Confectionery Crafting

4.5(3)

By Studyhub UK

Enter the captivating world of sweet creations with our 'Art and Science of Confectionery Crafting' course. Imagine transforming simple ingredients into a spectrum of delectable treats. This journey begins with a comprehensive introduction to confectionery, setting the stage for an exploration into this delightful culinary art. The course, meticulously designed, guides you through the diverse landscapes of candy making, baked goods, and frozen desserts, each module a deep dive into different confectionery realms. Here, you are not just learning recipes; you are being equipped with the knowledge to innovate and create your own unique confections. Progress through the course and you will discover the intricacies of working with chocolate and various confectionery coatings, a skill that combines precision with creativity. Beyond the craft of sweet making, the course also emphasizes the importance of food safety and sanitation, ensuring your culinary creations are not only delicious but also prepared to the highest standards. This course offers a blend of artistic expression and scientific understanding, providing a comprehensive learning experience. Whether you aspire to be a professional pastry chef or simply want to delight friends and family, this course will elevate your confectionery skills to new heights. Learning Outcomes Understand the foundational aspects of confectionery art. Explore various types of candies and their crafting techniques. Gain proficiency in baking a variety of sweet goods. Master the art of making and presenting frozen desserts. Learn crucial aspects of food safety and hygiene in confectionery making. Why choose this Art and Science of Confectionery Crafting course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Art and Science of Confectionery Crafting course for? Aspiring pastry chefs and confectioners. Culinary enthusiasts seeking to expand their dessert-making skills. Home bakers wanting to explore advanced confectionery techniques. Hospitality professionals aiming to enhance their dessert menu offerings. Anyone with a passion for creating and enjoying sweet treats. Career path Pastry Chef: £20,000 - £35,000 Chocolatier: £18,000 - £30,000 Baker: £17,000 - £28,000 Dessert Specialist: £19,000 - £32,000 Food Safety Manager: £25,000 - £40,000 Culinary Instructor (Confectionery): £23,000 - £37,000 Prerequisites This Art and Science of Confectionery Crafting does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Art and Science of Confectionery Crafting was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Confectionery Introduction to Confectionery 00:11:00 Module 02: World of Candy World of Candy 00:13:00 Module 03: Baked Goods Baked Goods 00:10:00 Module 04: Frozen Desserts Frozen Desserts 00:12:00 Module 05: Chocolate and Confectionery Coatings Chocolate and Confectionery Coatings 00:11:00 Module 06: Food Safety and Sanitation in Confectioner Food Safety and Sanitation in Confectioner 00:11:00

Art and Science of Confectionery Crafting
Delivered Online On Demand1 hour 8 minutes
£10.99

Party Planner

4.5(3)

By Studyhub UK

This course offers a comprehensive exploration of party planning, equipping participants with the skills and knowledge needed to become successful party planners. Covering topics such as the introduction to party planning, essential skills for a party planner, starting a party planning business, planning and budgeting, choosing themes, venue selection, catering considerations, vendor partnerships, building a client base, and strategies for creating memorable events. Participants will gain valuable insights into every aspect of the party planning industry. Learning Outcomes: Understand the fundamentals of party planning and its various elements. Develop essential skills, including organization, communication, and creativity, required for effective party planning. Establish and launch a successful party planning business, considering legal and operational aspects. Master initial planning steps, from budgeting to theme selection, in order to create cohesive events. Analyze guest demographics and preferences to tailor parties to the target audience. Learn how to choose appropriate venues and manage venue-related logistics. Explore catering options, food and beverage considerations, and menu planning. Build relationships with crucial vendors and partners in the party planning industry. Why buy this Party Planner?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Party Planner you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Party Planner course is ideal for Individuals aspiring to become professional party planners. Event enthusiasts interested in learning about party planning intricacies. Entrepreneurs looking to start a party planning business. Professionals in the event management industry seeking to expand their skills. Prerequisites This Party Planner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Party Planner - Average Salary: £22,000 - £30,000 per year. Event Coordinator - Average Salary: £24,000 - £32,000 per year. Freelance Party Planner - Earnings vary based on projects. Event Management Specialist - Average Salary: £28,000 - £38,000 per year. Course Curriculum Module 01: Introduction to Party Planner Introduction to Party Planner 00:12:00 Module 02: Types of Parties - Overview Types of Parties - Overview 00:16:00 Module 03: Skills You Need to Be a Party Planner Skills You Need to Be a Party Planner 00:15:00 Module 04: Starting Your Party Planning Business Starting Your Party Planning Business 00:13:00 Module 05: Party Planning Business Functions Party Planning Business Functions 00:18:00 Module 06: Initial Planning & Budgeting Initial Planning & Budgeting 00:21:00 Module 07: Guest Demographics Guest Demographics 00:13:00 Module 08: Choosing a Theme Choosing a Theme 00:17:00 Module 09: Venue Requirements Venue Requirements 00:16:00 Module 10: Food and Beverage Food and Beverage 00:13:00 Module 11: Vendors Every Party Planner Should Know Vendors Every Party Planner Should Know 00:19:00 Module 12: Generating a Client Base Generating a Client Base 00:23:00 Module 13: Networking Networking 00:18:00 Module 14: Making the Party Memorable Making the Party Memorable 00:24:00 Assignment Assignment - Party Planner 00:00:00

Party Planner
Delivered Online On Demand3 hours 58 minutes
£10.99

Financial Investigator - CPD Accredited Course

5.0(2)

By Training Express

Step into the world of financial investigations with a course that’s as sharp as your analytical thinking. Designed for those who need to detect, trace, and understand financial crime, this CPD Accredited programme unpacks the layers behind fraud, money laundering, and illicit financial activity. You’ll explore key investigative processes, learn to interpret financial data, and get to grips with how cases are built — all through structured, expert-led modules delivered 100% online. Whether you're new to the field or looking to sharpen your expertise, this course gives you the knowledge needed to operate with confidence. It suits professionals working in law enforcement, accountancy, risk management, or those supporting legal teams. With flexible online learning and bite-sized content that respects your schedule, it’s built for busy professionals who want sharp, relevant insights without wading through fluff. Expect direct, no-nonsense learning with a tone that respects your intelligence — and just enough edge to keep it interesting. Course Curriculum: Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Financial Investigator - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Financial Investigator - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Financial Investigator - CPD Accredited training.

Financial Investigator - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Economics - CPD Accredited Course

5.0(2)

By Training Express

Ever wondered why your coffee costs more this year than last? Or why some countries flourish while others fumble with inflation? This Economics course brings clarity to the forces shaping our financial surroundings, without burying you in baffling jargon. Whether you're brushing up for professional reasons or simply curious about the flow of money, this CPD-accredited course explains economic principles in a way that’s sharp, structured, and surprisingly digestible. From market dynamics to global trade shifts, learners will discover how policies, decisions, and unpredictable events stir the economic pot. It's theory with purpose—cleverly distilled for an online audience. No lecture halls, no chalkboards—just straightforward insight into the systems that quietly dictate much of our daily lives. If understanding how money moves sounds like your cup of tea, this course is the right place to start thinking like an economist—without needing to wear tweed. Course Curriculum: Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Prices Module 05: Elasticity Module 06: Market Failures Module 07: Production and Costs Module 08: Market Structure: Perfect Competition vs Monopoly Module 09: Money, Banking and the Financial System Module 10: Measuring GDP and Economic Growth Module 11: Unemployment Module 12: Inflation Module 13: Income Distribution and Poverty Module 14: International Finance Module 15: Fiscal Policy Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Economics - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Economics - CPD Accredited training.

Economics - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Workplace Confidentiality - CPD Accredited Course

5.0(14)

By Training Express

In a workplace where information moves faster than the office kettle boils, confidentiality is no longer a courtesy – it's a professional necessity. This CPD-accredited course delivers a detailed look at the principles, boundaries, and expectations surrounding workplace confidentiality. From sensitive employee data to corporate secrets, understanding what to share (and more importantly, what not to) can mean the difference between trust and tribunal. Designed for employees and managers across all sectors, this course explores legal obligations, internal protocols, and ethical responsibilities with a tone that’s as clear as it is cautious. Whether you're dealing with HR files or whispers by the watercooler, you’ll gain essential awareness of the dos and don’ts when it comes to information protection. No jargon, no lectures – just straight-talking, professionally structured content to help ensure that what happens in the workplace, stays in the workplace. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Confidentiality - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Confidentiality - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Confidentiality - CPD Accredited training.

Workplace Confidentiality - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Payroll Management Diploma

By iStudy UK

Payroll is a very big part of any company, as it helps manage the company's finances when it comes to employee salaries. There is a huge demand for people who can use their skills in this department as there are a lot of numbers that need to be taken care of. If you already have an accounting degree but would like to focus on payroll then you should definitely get this Diploma in Payroll Management course. The course starts with explaining to you what payroll is and the principles of payroll systems - including positive and negative pay. Then you move onto the confidentiality and security information section of the course before following into effective payroll processes. You will also learn to increase the efficiency of payroll management before addressing risk and time management aspects. Furthermore, you will get more information on personal filing, net and gross pay and so much more. The course is well balanced and goes quite in depth into payroll management, and getting it will help you focus more on payroll management as a career. Course Highlights Payroll Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Payroll Management Diploma into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 17 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Payroll Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Payroll Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Payroll Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Payroll Management Diploma - Updated Version Payroll System in the UK 00:00:00 Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:11:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:10:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 Payroll Management Diploma - Old Version Payroll Management Diploma What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Payroll Management Diploma 00:20:00 Final Exam Final Exam- Payroll Management Diploma 00:20:00

Payroll Management Diploma
Delivered Online On Demand17 hours 17 minutes
£25

Professional Diploma in Customer Care Service

By iStudy UK

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Professional Diploma in Customer Care Service
Delivered Online On Demand28 hours
£25

Early Years - Training

By Training Tale

This Early Years Course qualification is ideal for current early years practitioners who want to expand their knowledge of the Early Years in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our bundle Early Years Course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years Course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Early Years Course today and start learning instantly! Learning Outcomes By the end of Early Years Course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of this course. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. *** Level 4 Early Years Course*** Course 01: Level 4 Early Years Course Course 02: Child Protection and Risk Assessment Course 03: Nursery Nurse Course ***Other Benefits of Early Years Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Early Years Course] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development >>---------------<< Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years Course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Early Years Course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Early Years - Training
Delivered Online On Demand18 hours
£12

Early Years - Course

By Training Tale

This Early Years Course qualification is ideal for current early years practitioners who want to expand their knowledge of the Early Years in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Early Years Course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years Course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Early Years Course today and start learning instantly! Learning Outcomes By the end of Early Years Course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. *** Level 4 Early Years Course *** Course 01: EYFS Teaching Diploma Course 02: Level 3 Dyslexia Awareness Course 03: Level 2 Certificate in Behaviour that Challenges in Children ***Other Benefits of this Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Early Years Course] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development >>---------------<< Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years Course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Early Years Course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Early Years - Course
Delivered Online On Demand27 hours
£12