Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: Course 01: Communication Skills Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. Requirements Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. Career path Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.
Level 1 Diploma in Compliance and Regulatory Practices Step into the rigorous world of Compliance with our Level 1 Diploma, meticulously designed for precision and clarity. Dive deep into the essential elements of Compliance, understanding risk management and the repercussions of noncompliance. Learning Outcomes: Define basic Compliance elements. Explain CMS structure in Compliance. Implement Compliance risk classification. Evaluate Compliance risk management. Develop plans for Compliance penalties. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Compliance and Regulatory Practices Course Syllabus The Basic Elements of Compliance: Gain foundational knowledge of the key elements that constitute Compliance in regulatory practices. Learn The CMS Structure in Compliance: Understand the structure and components of a Compliance Management System (CMS) in the context of Compliance. Compliance, Ethics & Barriers: Master the ethical considerations and potential barriers in implementing Compliance measures. Compliance Risk Classification: Acquire skills in classifying and assessing risks related to Compliance. Risk Management 101: Learn the fundamentals of risk management as it pertains to Compliance. Penalties for Noncompliance: Understand the legal and financial repercussions of failing to adhere to Compliance standards.
Do you know what business ethics are? Want to learn how to have a good business reputation? Want to learn the details about business ethics? Want to find out how to apply them in your business? If yes, then this is the ideal course for you, enroll now and get the required knowledge of this course. Description: Every companies reputation is determined by its ethics. For a long term success maintaining good values is essential. Developing good ethics might be time-consuming, but by doing so you will help your business to improve in a unexpectable manner, and it will also change lives. Ethical obligations should be applied to employees, shareholders and investors and a list of other individuals related to the company. In this course you will learn about how can you deal equally with working in the enterprise at different posts, how can you provide their basic rights and how to handle conflict social responsibilities. Running an ethical organization or business has many rewards. Through this course, you will learn about the benefits of managing ethics within your business in details and reasons behind them. Implementing ethics at workplace might be difficult at first but and the end of the day, your business will be the one benefiting from it. In this course, you will learn about the different methods that will make it easier for you to implement ethics within the workplace. Organizations are legally bound to give a protected workplace to the majority of their employees as the primary concern of any employer is to have a safe working place, where there is no gender, religion, age and nationality discrimination and much more. In this course, you will also learn about how to keep your workplace safe for all the employees by issuing anti-harassment policies and also how to provide harassment training. You will learn much more through this course with our expert and well-experienced tutors. Who is the course for? Employees. Business owners. Individuals who have an interest in learning about business ethics. Individuals who desire to get acquainted with the ethical aspects of running a business. Managers. Corporate Trainers. Organizational Leaders. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Business Ethics is a useful qualification to possess, and would be beneficial for the following professionals: Business manager. Business consultant. Director, Ethics, and Compliance. Business operation and analyst. Strategy analyst, business strategy. Business Ethics Course Module One- Getting Started 00:30:00 Module Two - What is Ethics 01:00:00 Module Three - Implementing Ethics in the Workplace 00:30:00 Module Four- Employer/Employee Rights 00:30:00 Module Five- Business & Social Responsibilities 00:15:00 Module Six- Ethical Decisions 00:30:00 Module Seven Whistle Blowing 00:30:00 Module Eight Managerial Ethics 00:30:00 Module Nine Unethical Behavior 00:30:00 Module Ten - Ethics in Business (I) 01:00:00 Module Eleven Ethics in Business (II) 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Business Ethics Course 00:20:00 Final Exam Final Exam- Business Ethics Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Building Surveying with Construction Site Management Do you want to develop your skills in building inspection, analysis, and adaptation? Enrol in our building surveying course to become a valuable asset in the construction industry. The nine elaborated modules of this building surveying course describe construction technology, building pathology, rules, and the inspection process. In addition, this building surveying course explains maintenance, historical conservation, BIM, and health and safety. Moreover, the building surveying course teaches professional ethics, project management, sustainability, and communication. Through this building surveying course, students gain knowledge of fault identification and risk assessment. Also, the building surveying course elaborates on how to properly maintain schedules and client relations. Take advantage of this fantastic building surveying course to contribute to this expanding sector and create a secure and successful future. Building Surveying Course This Building Surveying: Building Surveying Course includes a FREE PDF Certificate. Lifetime access to this Building Surveying: Building Surveying Course Instant access to this Building Surveying: Building Surveying Course Get FREE Tutor Support to this Building Surveying: Building Surveying Course Building Surveying with Construction Site Management Enhance your expertise with our Building Surveying: Building Surveying course and become a vital asset in the construction industry! This Building Surveying: Building Surveying program features nine comprehensive modules covering construction technology, building pathology, and inspection processes. Learn about maintenance, historical conservation, BIM, and health and safety through our Building Surveying: Building Surveying course. Master professional ethics, project management, and sustainability, while developing skills in fault identification and risk assessment. The Building Surveying: Building Surveying course also focuses on maintaining schedules and client relations. Enroll today and secure your future in the growing Building Surveying: Building Surveying sector! Who is this course for? Building Surveying with Construction Site Management This Building Surveying: Building Surveying course opens doors for both professional and personal development, in addition to providing a rewarding job. Requirements Building Surveying with Construction Site Management To enrol in this Building Surveying: Building Surveying Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Building Surveying: Building Surveying Course. Be energetic and self-motivated to complete our Building Surveying: Building Surveying Course. Basic computer Skill is required to complete our Building Surveying: Building Surveying Course. If you want to enrol in our Building Surveying: Building Surveying Course, you must be at least 15 years old. Career path Building Surveying with Construction Site Management This Building Surveying: Building Surveying course opens doors for both professional and personal development, in addition to providing a rewarding job.
About Course Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. What Will You Learn? Define 'Ethics' Ethical models and philosophical frameworks for clear decision making. The correct use and protection of Big Data within your company . The ethical issues of Digital Marketing in business and how you can integrate it safely and morally. How to implement ethical principles during crisis events. Course Content Introduction to Business Ethics Introduction to Business Ethics Ethical Decision-Making Ethical Decision-Making Ethical Culture in Organizations Ethical Culture in Organizations Business Ethics in the Digital Age Business Ethics in the Digital Age Corporate Social Responsibility Corporate Social Responsibility Conclusion Conclusion A course by Xpert Learning RequirementsNo specific requirements. Audience Business Professionals Audience Business Professionals
Anti-Bribery and Corruption Approved Online Training