11516 Professional Development courses delivered Online

Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Unlock the Power of Teams: Elevate your leadership with our Building and Leading Effective Teams course. Learn the art of collaboration, communication, and synergy to create high-performing teams that drive success Course overview Duration: 1 day (6 hours) Everyone works in teams today in one way or another. Whatever we do in the workplace we need to interact with another person or a number of people at various times. It is important that we know how to communicate, how to listen, how to work together and how to overcome conflict when it arises in our workplace. Challenges are often created by a lack of trust, poor conflict handling skills, a lack of shared vision and confusion over roles and responsibilities. This course will help delegates understand how to encourage more productive team working in the workplace. By the end of the course delegates will be able to describe what makes a High Performing Team and realistically assess their current strengths and weaknesses. Delegates will also be able to identify and plan behavioural changes that will improve the team’s performance. The course is experiential based with lots of learning by doing activities, reflecting and discussion. This will allow team members to get to know/improve their knowledge of team colleagues and energise or re-energise teams. Objectives  Know more about their colleagues Be able to describe what makes a high performing team Understand the importance of playing to different strengths and skills Recognise the need for clear and effective communication Content The Importance of Team Work The importance of teamwork The ‘third dimension’ – how working together has the potential to achieve more The dangers of an overly competitive workplace culture Psychological Safety Team Development Models Stages of Team Development Behaviours at each stage Dysfunctional Teams – what does good and bad look like Characteristics of high performing and elite teams Teaming and Leadership Skills Teaming competencies Active Listening Proactive Language Values and Beliefs Building Mental Fitness of Teams Becoming an inspirational leader Establishing a climate of psychological safety Team Challenges The importance of Accountability The Team Charter Smart Teams:Building TrustBuilding CollaborationOvercoming ConflictGaining CommitmentDeveloping Shared Goals The importance of shared goals Effective Team communication

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Develop the commercial awareness, financial knowledge and strategic thinking capabilities, to influence the direction of the business Course overview Duration: 2 days (13 hours) This course is aimed at managers who want to develop their commercial awareness, financial knowledge and strategic thinking capabilities, so that they can influence the direction of their business and deliver to their full potential. Day one of the course provides the skills and insights to make sense of your company’s financial position and performance. Day two helps delegates to consider the strategic thinking tools required to plot the forward course needed to maximise the potential of the business. As well as looking at how to make effective business decisions, this course gives a good grounding in finance and profitability. As a two day programme, day one provides the skills and insights to make sense of the company’s financial position and performance. Day two then considers the strategic thinking tools needed to plot the forward course needed to maximise the potential of the business. Objectives By the end of the course you will be able to: An understanding of the balance sheet, profit and loss account, cash flow and statutory and management accounts Learnt to correctly employment key financial ratios to analyse your business A practical definition of strategy analysis tools to examine the current environment and capabilities Steps to devise a mission and vision statement Recognition of the skills and resources needed to achieve the vision Generation of appropriate strategic and tactical commercial objectives Content What is Strategy Defining Strategy Strategic thinking Strategic models Commercial thinking – what is money? Where are we now STEEPLE analysis SWOT Analysis P&E forces at work Political distortions in capitalist markets Where are we trying to get to Setting the mission and vision Creating a BHAG Strategies for deflation and inflation The role of banks Commercial and investment banking Fractional reserving Securitisation How to get there Skill gap analysis Business Process Re engineering The role of creativity How to get there Getting the team on board Individual and team motivation The power of the brand Overcoming challenges Debt and deleveraging Change management Creating value Discounted Cash Flows Building the business case Asset Valuation techniques Making it happen Turning Strategic Thinking into Strategic Plans Scenario planning for an uncertain future Creating commitments and lock in Discussion and review Time will be set aside during the course for review sessions with time for questions, answers and action learning.

Embarking on a journey through the digital landscape of web design, our CSS - Responsive Design course offers a comprehensive exploration into the art of creating adaptable websites. This course, meticulously crafted for aspiring web designers and front-end developers, unfolds in three pivotal units, each designed to enhance your understanding and proficiency in responsive design. The first unit introduces the fundamental concepts of responsive design, establishing a solid foundation for your learning adventure. Following this, Unit 02 delves into the practicalities of setting up applications and streamlining workflow processes, ensuring a smooth transition into the more technical aspects of the course. In Unit 03, learners are immersed in the world of adding responsive styles, where creativity meets functionality. This segment of the course empowers you to transform static designs into dynamic, user-friendly interfaces that adapt seamlessly across various devices. Our course not only equips you with the necessary skills but also ignites a passion for responsive web design. With every module, you'll gain insights into the latest trends and techniques, enabling you to create websites that are not only aesthetically pleasing but also highly functional. Whether you're a beginner eager to delve into the realm of web design or a professional seeking to update your skill set, this course is tailored to cater to a wide range of learning needs. By the end of this journey, you'll have a portfolio brimming with responsive websites, showcasing your newfound skills to potential employers or clients. Learning Outcomes Grasp the core principles of responsive web design. Master the techniques for setting up and managing an efficient design workflow. Develop the ability to implement responsive styles effectively. Acquire the skills to create visually appealing and functional web designs. Enhance your problem-solving abilities in adapting web designs for various devices. Why choose this CSS - Responsive Design course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this CSS - Responsive Design course for? Beginners in web design seeking a solid foundation in responsive design. Front-end developers aiming to expand their skills in responsive web design. Web designers looking to update and refine their techniques in adaptability. Professionals in the digital field aspiring to broaden their web design capabilities. Freelancers desiring to offer responsive web design services to clients. Career path Web Designer: £25,000 - £35,000 Front-End Developer: £30,000 - £45,000 UX/UI Designer: £28,000 - £40,000 Digital Designer: £27,000 - £39,000 Freelance Web Developer: £35,000 - £50,000 Responsive Design Consultant: £32,000 - £48,000 Prerequisites This CSS - Responsive Design does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction to Responsive Design Module 01: Why Responsive Design? 00:05:00 Module 02: What is Responsive Design? 00:03:00 Module 03: LET'S RAP ABOUT BOOTSTRAP 00:02:00 Module 04: Previewing the Demo Application 00:03:00 Unit 02: Application Setup and Workflow Module 01: Setting Up the Demo Project 00:04:00 Module 02: Responsive Design Workflow[iframevideo] [/iframevideo] 00:04:00 Module 03: DEMO: Adding Regular CSS Styles (Part I) 00:10:00 Module 04: DEMO: Adding Regular CSS Styles (Part II) 00:07:00 Unit 03: Adding Responsive Styles Module 01: What are CSS Breakpoints? 00:01:00 Module 02: Demo - Adding CSS Breakpoints 00:04:00 Module 03: Demo - Making Navigation Responsive 00:05:00 Module 04: Demo - Making Layout Responsive 00:04:00 Module 05: Demo - Creating a Responsive Footer 00:04:00 Module 06: Course Summary 00:02:00 Resources Resources - CSS - Responsive Design 00:00:00 Assignment Assignment - CSS - Responsive Design 00:00:00

Embark on a transformative journey with our 'Level 3 Building Surveyor Course' and elevate your understanding of the built environment. In a world where infrastructure development is ever-evolving, there lies an opportunity to become an expert who ensures buildings not only stand tall but also adhere to laws and exude excellence. This course intricately weaves the essence of building surveying, from its fundamentals to the nuances of legal aspects. Through engaging modules, you'll venture into every nook and cranny of a building, understand its pathology, and become proficient in report writing. Learning Outcomes Acquire a foundational understanding of building surveys and their significance. Delve deep into the legal principles governing buildings and their construction. Master the art and science of building technology and information modelling. Become proficient in conducting in-depth building inspections, from foundation to rooftop. Learn the intricacies of report writing and understanding building adaptation. Why choose this Level 3 Building Surveyor Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Level 3 Building Surveyor Course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Level 3 Building Surveyor Course for? Aspiring Building Surveyors keen to enhance their expertise. Construction professionals desiring a deeper understanding of building laws. Architects wishing to broaden their knowledge in building pathology. Property developers seeking insights into the building procurement process. Students of civil engineering and related disciplines aiming to add a professional edge. Career path Building Surveyor - £28,000 - £50,000 Site Inspector - £25,000 - £42,000 Construction Manager - £40,000 - £65,000 Building Control Officer - £30,000 - £48,000 Property Valuer - £27,000 - £45,000 Facilities Manager - £29,000 - £52,000 Prerequisites This Level 3 Building Surveyor Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 3 Building Surveyor Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Level 3 Building Surveyor Course Module 01: Building Survey: An Introduction 00:46:00 Module 02: Building Law Principles 00:29:00 Module 03: Building Procurement and Contract Administration 00:51:00 Module 04: Building Information Modelling 00:34:00 Module 05: Building Technology 00:32:00 Module 06: The Procedure of Building Survey and Surveys of Historic Buildings 00:21:00 Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls 00:23:00 Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys 00:25:00 Module 09: Inspection of Joinery and Woodwork 00:22:00 Module 10: Finishes and Surfaces of the Building 00:17:00 Module 11: Services Inspection 00:17:00 Module 12: Building Pathology 00:23:00 Module 13: Building Adaption 00:37:00 Module 14: Understanding Work Breakdown Structure 00:14:00 Module 15: Report Writing 00:18:00 Module 16: Legal Aspects 00:18:00 Mock Exam Mock Exam - Level 3 Building Surveyor Course 00:20:00 Final Exam Final Exam - Level 3 Building Surveyor Course 00:20:00

Overview Dive into the vibrant world of web design with our comprehensive course: 'Web Design (HTML, CSS, Bootstrap) Complete Course.' Embarking on this learning journey, you'll start from the foundational bricks of web creation: HTML. Grasp the art of tagging, creating headers, adding links and images, and various other core components that shape a webpage. Progressing further, delve deep into CSS, the style mastermind behind every website's appealing look. Enhance your design with intricate details like classes, borders, text styles, and the magic of positioning. The voyage doesn't end here! With Bootstrap, the popular framework that makes web designing a breeze, you'll swiftly create responsive designs, including landing pages and business sites. And, once you've crafted your masterpiece, the final module ensures you're well-equipped to host and showcase your project to the world. Learning Outcomes Web Design (HTML, CSS, Bootstrap) Complete Course Comprehend the foundational principles of HTML and its applications in web design. Implement CSS intricacies to stylise and enhance webpage aesthetics. Master the Bootstrap framework for efficient and responsive web design. Construct diverse web pages, including landing pages, business sites, and portfolios. Acquire the know-how to host and maintain websites seamlessly. Why buy this Web Design (HTML, CSS, Bootstrap) Complete Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Web Design (HTML, CSS, Bootstrap) Complete Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Web Design (HTML, CSS, Bootstrap) Complete Course for? Aspiring web designers seeking foundational and advanced knowledge. Business owners aiming to establish a robust online presence. Freelancers wishing to expand their service offerings. Graphic designers keen on integrating web design into their skill set. Students and hobbyists exploring a new digital art medium. Prerequisites This Web Design (HTML, CSS, Bootstrap) Complete Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Web Designer: £25,000 - £50,000 annually Front-End Developer: £30,000 - £55,000 annually UI/UX Designer: £35,000 - £60,000 annually Web Developer: £28,000 - £52,000 annually Bootstrap Specialist: £32,000 - £56,000 annually Website Administrator: £24,000 - £47,000 annually Course Curriculum Web Design (HTML, CSS, Bootstrap) Complete Course Module: 01 1.1 Intro 00:03:00 1.2 Install the Tools and Get Started 00:05:00 Module: 02 2.1 Intro to HTML 00:01:00 2.2 What is HTML 00:11:00 2.3 Start a New HTML File & Use Tags 00:12:00 2.4 Header Tags 00:05:00 2.5 Edit Text 00:09:00 2.6 Links 00:09:00 2.7 Images 00:10:00 2.8 Lists 00:04:00 2.9 Challenge 00:16:00 2.10 HTML Outro 00:01:00 Module: 03 3.1 CSS Intro 00:04:00 3.2 Add CSS Styles 00:16:00 3.3 Classes and IDs 00:07:00 3.4 Borders 00:06:00 3.5 Sizing 00:04:00 3.6 Padding and Margin 00:07:00 3.7 Text Styles 00:04:00 3.8 DIVs 00:08:00 3.9 Postioning 00:08:00 3.10 Hover 00:03:00 3.11 Easily Center Elements 00:02:00 3.12 Fonts 00:06:00 3.13 Challenge 00:23:00 3.14 CSS Outro 00:01:00 Module: 04 4.1 Intro to Bootstrap 00:02:00 4.2 Install Bootstrap 00:10:00 4.3 Indenting and Containers 00:07:00 4.4 The Grid System 00:16:00 4.5 Images 00:07:00 4.6 Buttons 00:06:00 4.7 Challenge 00:11:00 4.8 Bootstrap Outro 00:01:00 Module: 05 5.1 Landing Page Intro 00:01:00 5.2 Sketch Your Landing Page 00:05:00 5.3 The Top Section 00:16:00 5.4 Polish the Top Section 00:06:00 5.5 Adding Images 00:11:00 5.6 The Main Points Section 00:14:00 5.7 Collecting Emails With an Opt-In Form 00:11:00 5.8 Challenge 00:03:00 5.9 Landing Page Outro 00:02:00 Module: 06 6.1 Business Site Intro 00:01:00 6.2 Sketch Up 00:03:00 6.3 Using Fancy Font Logo 00:07:00 6.4 Carousel Basics 00:10:00 6.5 Carousel Extras 00:09:00 6.6 Text on Images 00:15:00 6.7 Phone Number Icon 00:04:00 6.8 Google Maps 00:13:00 6.9 Font Awesome 00:09:00 6.10 Challenge 00:08:00 6.11 Business Site Outro 00:01:00 Module: 07 7.1 Intro 00:01:00 7.2 Portfolio Sketch 00:08:00 7.3 Jumbotron 00:10:00 7.4 Nav Bar 00:24:00 7.5 Panels 00:11:00 7.6 Challenge 00:13:00 7.7 Portfolio Outre 00:01:00 Module: 08 8.1 Hosting 00:01:00 8.2 Bluehost 00:06:00 8.3 Uploading 00:05:00 8.4 Tips 00:11:00 8.5 Hosting Outro 00:01:00