11501 Professional Development courses delivered Online

Are you concerned about your prospects? Our expertly designed Diploma in Counselling and Psychology course is here to solve all of your problems at once. Learn all the necessary skills to join the psychology & counselling industry with confidence. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. Through this Diploma in Counselling and Psychology course, you will gain a thorough understanding of Counselling and Psychology. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Enrol on our Diploma in Counselling and Psychology course today, become an expert in human minds, and take the first step toward a psychologist or counsellor career. Learning Outcomes After completing this course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Why Choose Diploma in Counselling and Psychology Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Counselling and Psychology Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Counselling and Psychology course. **Courses are included in this Diploma in Counselling and Psychology Bundle Course Course 01: Diploma in Counselling and Psychology Course 02: Introduction to Psychology Course 03: Introduction to Psychotherapy Course 04: Clinical Psychology Diploma Course 05: Diploma in Mastering Psychology Course 06: Primary Teaching Diploma Course 07: Adults Support Worker Course Course 08: Level 4 Diploma in Child Counselling Course Course 09: Child and Adolescent Mental Health Course Course 10: Level 4 Diploma in Child Psychology Course Course 11: Level 5 Childcare Training ***Others Included of Diploma in Counselling and Psychology Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Detailed course curriculum of the Diploma in Counselling and Psychology Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths Module 3: Powered by Struggles and Strengths Module 4: Positive Psychology in Counselling: What is It? Module 5: Psychoanalytic Therapy Module 6: Adlerian Therapy Module 7: Existential Therapy Module 8: Person‐Centred Therapy Module 9: Gestalt Therapy Module 10: Behaviour Therapy Module 11: Cognitive‐Behaviour Therapy Module 12: Reality Therapy Module 13: Feminist Therapy Module 14: Family Therapy ------------------- Assessment Method After completing each module of the Diploma in Counselling and Psychology, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Counselling and Psychology course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Counselling and Psychology course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Diploma in Counselling and Psychology course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Diploma in Counselling and Psychology course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included

Developing and using our innate resources well is as integral to mental health as meeting our emotional needs – join HG co-founder Ivan Tyrrell and Diploma tutor Carol Harper to explore them further Accredited CPD Certificate: 5 hours Suitable for: All health and welfare professionals – and anyone interested in what makes us who we are A perfectly coordinated seminar, a ‘dance’ between psychotherapy geniuses Ivan Tyrrell and Carol Harper - I wouldn't have missed it for the worldIAKOVOS FLASKIS Why take this course Nature provided us with a wealth of inbuilt resources to help us get our innate physical and emotional needs met. They are a fundamental part of being human, what we call human ‘givens’, and can be usefully thought of as internal guidance systems that not only enable us to survive but to achieve remarkable things. They have been continuously refined over thousands of years and are still evolving. A lot of attention is given to the importance of ensuring that people’s innate emotional and physical needs are met well – but our resources are an integral part of this: if they are not fully developed, or are misused or even damaged, we can suffer greatly. A clear understanding of these guidance systems, how they work and what they do for us, is essential if you wish to help others, improve our society, or understand yourself and those around you better. This is especially true if you are an involved parent, teacher, manager, or any kind of therapist. If you work with, or for, others you need this knowledge – understanding what makes us all ‘tick’ should be at the heart of everything we do. Amazing! Incredibly fascinating subject delivered with a deep respect for the profound human resources with which we are endowed...DAMIAN FEARNS, TRAINER, FACILITATOR, COACH What you will gain A deeper understanding of yourself and others More insight into the holistic nature of the rich but incomplete patterns that we inherit from our genes How and why these patterns must seek their completion in the environment An increased understanding of how memory is involved in learning – from birth to old age Guidance about how malleable memory is and why forgetting is as important as remembering The unexpected science behind emotional arousal – how emotions are created moment by moment A deeper understanding of the APET model – and why metaphorical pattern matching is central to all human interactions and endeavours Greater insight into why emotions create trance states in us – and the role this plays in many disorders Why being able to go into trance is essential for learning A richer understanding of the important role imagination plays A better understanding of how dreaming preserves the integrity of our genetic inheritance The confidence and skills to build on the instinct for rapport and what happens when that instinct is only crudely met in infancy An understanding of how rapport plays an important part in language acquisition How to counter the blight of loneliness Why reasoning is important and so difficult for some people What it means to ‘know’ something How we can check out our own emotional responses and biases We also consider whether intuition is an innate resource and the role accessing the Observing Self has in spiritual development And much more… No prior knowledge of the human givens approach is needed to benefit from this course. What's included? 14 Videos 10 Multiple choice quizzes PDF Course Notes & downloads Life-long access CPD Certificate Course programme The ‘A closer look at our innate resources’ online course is split into 10 sections and covers the following: Resources: guidance systems for life and learning Emotions, dreaming, trance states, imagination The ability to build rapport Reason, how we know and the Observing Self This course has been independently accredited by the internationally recognised CPD Standards Office for 5 hours of CPD training. Meet your tutors Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more Carol Harper Carol has 30 years’ experience in private practice, her holistic outlook and curiosity has influenced her professional development… Read more Good to know This new online course is based on live online training given during the pandemic. It gives you a unique opportunity to learn from Ivan Tyrrell, co-founder of the human givens approach, and co-author with Joe Griffin of best-selling books about our innate needs and resources. He is joined by senior tutor Carol Harper – and together they draw on their extensive knowledge and lifetimes’ experience to share key insights that will deepen your psychological understanding and increase your ability to help people.

This course is perfect for the individuals who want to deliver high-quality products, deal with rapidly changing requirements, transition into an Agile product management role, coach a product owner/product manager on Agile Scrum techniques, improve the performance of your team as a product owner/product manager, and individuals who want a professional Scrum Product Owner certification.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Maths Teacher Complete Training Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Enrol in this course today and build the necessary skills, knowledge and experience to transform your career. The Maths Teacher Complete Training Diploma could enhance your continuing professional development thus propelling you more towards your dream job. This could be your key, if you are interested in a long term career in the field of Maths Teacher Complete Training Diploma. This course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Maths Teacher Complete Training Diploma. This course aims to accompany you through your journey to help you become a master of Maths Teacher Complete Training Diploma. Learn through a mixture of interactive lessons and online study materials. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Maths Teacher Complete Training Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Maths Teacher Complete Training Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Maths Teacher Complete Training Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Maths Teacher Complete Training Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Maths Teacher Complete Training Diploma? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Integers ( Directed Numbers) Lecture 1 Introduction Lecture 2 Multiplying any digit number by 11, 22, and 33 Lecture 3 Integers and ordering of integers Lecture 4 Addition and Subtractions of Integers Lecture 5 Operations on Integers Lecture 6 Multiplication and Division of Integers Lecture 7 Powers of Integers (Exponents) Factors and Multiples Lecture 8 Complete knowledge about factors and multiples Lecture 9 Divisibility tests for 2,3,4,5,6 Lecture 10 Divisibility rules 7,8,9,10,11 Lecture 11 Prime Factorization Lecture 12 Highest Common Factor HCF Lecture 13 Least Common Multiple LCM Lecture 14 Relation between LCM and HCF Fractions Lecture 15 Classification of Fractions Lecture 16 Convert mixed to improper and improper to mixed fractions Lecture 17 Equivalent Fractions Lecture 18 Comparing Fractions after converting to like fractions Lecture 19 Reducing a fraction to lowest term Lecture 20 Addition and subtraction OF fractions Lecture 21 Multiplication and division of fractions Lecture 22 Word problems on fractions Simplification Rule : BODMAS Lecture 23 BODMAS and rules to remove brackets Lecture 24 Simplify expressions using BODMAS rules Lecture 25 Simplify expressions involving fractions using BODMAS Decimal numbers Lecture 26 Decimal numbers in relation to fractions Lecture 27 Like and unlike Decimals Lecture 28 Ordering of Decimal numbers Lecture 29 Addition and subtraction of Decimal Lecture 30 Multiplication of Decimal Lecture 31 Division of Decimal Rational Numbers Lecture 32 Rational number Lecture 33 Representation of Rational Numbers on Number line Lecture 34 Determining which fraction is terminating or non terminating Lecture 35 shortcut method of writing decimal expansion of fraction to decimal Approximation Lecture 36 Rounding to whole number Lecture 37 Rounding to required number of decimals (1 d.p. ) Lecture 38 rounding to significant digits Lecture 39 Practice question on three methods of approximation Estimation and Scientific Notation or Standard form Lecture 40 Estimation Lecture 41 Scientific Notation Lecture 42 Operation on numbers when they are in scientific notation Percentage Lecture 43 Percentage to fraction and fraction to percentage Lecture 44 Percentage of a quantity and conversation to decimal Lecture 45 Expressing one quantity as percentage of another quantity Lecture 46 Finding increase decrease percent Lecture 47 Uses of percentages-Word Problems Ratio and Proportion Lecture 48 Ratio- How to express as simple ratio Lecture 49 How to compare Ratios Lecture 50 Word problems on finding ratios Lecture 51To divide a given quantity into a given Ratio Lecture 52 Proportion Lecture 53 Practice problems on Proportion Lecture 54 Continued proportion Unitary Method and its Applications Lecture 55 Direct Variation ( or proportion) Lecture 56 Problems based on Direct proportion Lecture 57 Inverse Variation ( or proportion) Lecture 58 Multiple Ratios Profit , Loss, discount and Tax Lecture 59 Basics - Profit and Loss Lecture 60 More practice problems on Profit & Loss Lecture 61 Selling price formula and Problems Lecture 62 Cost price formula and Problems Lecture 63 Higher problems on Profit and Loss Lecture 64 Basics - Discount Lecture 65 Practice problems on Discount Lecture 66 Tax How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10) Hard Copy Certificate: Free (Previously it was £20) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Maths Teacher Complete Training Diploma. It is available to all students, of all academic backgrounds. Requirements Our Maths Teacher Complete Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Step into the refined world of legal secretarial work with our expertly designed Legal Secretarial Practices Course. Tailored for those who aspire to excel in the legal administration sector, this course delivers a thorough understanding of essential duties, legal documentation procedures, and communication techniques required to support legal teams effectively. Whether you're new to the field or seeking to polish your knowledge, this learning experience equips you with the theoretical foundations to confidently navigate legal environments. Covering a wide range of topics from drafting correspondence to managing sensitive legal records, this course provides a structured route for mastering secretarial responsibilities in the legal sector. Delivered entirely online for maximum flexibility, it allows you to study around your schedule without compromising on quality. Prepare to enhance your knowledge and add genuine weight to your professional profile, with guidance that speaks your language and supports your ambitions. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Legal Secretaries Module 02: Introduction to Law and Legal Systems Module 03: Introduction to English Law Module 04: Introduction to Legal Writing Module 05: Drafting Legal Documents Module 06: Legal Writing for Litigation Module 07: Legal Research Project Module 08: Contract Law Module 09: Constitutional and Administrative Law Module 10: Criminal Law Module 11: Tort Law Module 12: Human Rights Law Module 13: Property Law Module 14: Equity and Trusts Module 15: Family Law Module 16: Employment Law Module 17: Administrative Support in Law Offices Module 18: Legal Technology and Software Module 19: Professional Development and Career Enhancement Learning Outcomes Master legal writing for diverse contexts within the legal profession. Navigate and comprehend the intricacies of English Law and legal systems. Demonstrate proficiency in drafting legal documents and documents for litigation. Conduct comprehensive legal research projects, refining analytical skills. Apply theoretical knowledge to real-world scenarios in various legal domains. Harness legal technology, gaining a competitive edge in administrative support roles. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring legal secretaries Individuals pursuing a career in law Administrative professionals in legal offices Graduates with an interest in legal support roles Career changers seeking opportunities in the legal sector Those keen on enhancing their legal writing skills Prospective legal researchers Individuals interested in the intersection of law and technology Career path Legal Secretary Legal Administrative Assistant Paralegal Legal Researcher Court Clerk Legal Support Staff Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about makeup lips and eye Understand the core competencies and principles of makeup lips and eye Explore the various areas of makeup lips and eye Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert makeup artist Beauty Therapist - 7 Courses Complete Bundle Are you interested to begin your makeup lips and eye career or want to gain more advanced skills in makeup lips and eye? Then this beauty therapist course will help you get one step closer to your professional aspirations and develop your skills and knowledge in makeup lips and eye for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective makeup lips and eye practice and equip you with the essential skills, confidence and competence to assist you in the makeup lips and eye industry. You'll gain a solid understanding of the core competencies required to drive a successful career in makeup lips and eye. Eyelash Extension For Professionals Lash Lift - Perming and Tinting Eyebrow Microblading For Professionals Eyebrow Hair Re-Modeling Makeup LIPS For Professionals Makeup Eyeliner For Professionals Nail Art Gain makeup lips and eye skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in makeup lips and eye. Equip yourself with the essential knowledge and skillset that make you a confident makeup artist and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for makeup lips and eye professionals who are aspiring to specialise in makeup lips and eye. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive beauty therapist course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this makeup lips and eye can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This beauty therapist course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This beauty therapist course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This beauty therapist course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. 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