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Do you want to acquire the knowledge that will Help you Understand & Cope with Introduction to Clinical Psychology? Step into the realm of the mind with our 'Introduction to Clinical Psychology' course. Explore the human psyche's complexities and reveal the secrets to emotional and mental well-being. Journey through the landscape of therapeutic approaches that have revolutionized our understanding of the self. Connect with stories of transformation and hope as you chart a course toward a fulfilling career in supporting others. Enroll now and begin a voyage into the heart of human behavior. Course Highlights Introduction to Clinical Psychology is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Introduction to Clinical Psychology for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Introduction to Clinical Psychology Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Introduction to Clinical Psychology is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Introduction to Clinical Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Clinical Psychology Module 01: Basics of Clinical Psychology 00:04:00 Module 02: Competencies in Clinical Psychology 00:05:00 Module 03: Therapeutic Models 00:06:00 Module 04: Medical Specialties and Settings 00:06:00 Module 05: Research in Clinical Psychology 00:04:00 Module 06: Career Paths in Clinical Psychology 00:07:00

Computer Programming is one of the most popular professions out there. If you are planning to start your career as a software developer, computer programmer or IT professional, then this course is what you will need! This course is designed for the people who are looking for a way to enter the world of Programming and master programming skills. You will learn how to build computer programs, execute them, different development environments and many more. Basically, this course if for those who have zero knowledge in programming. Programming is all about critical thinking and problem solving. You will get familiar with these skills and ultimately be able to design your own computer program. Apart from that, you will learn about software development processes and integrated development environments. With all these up to date information, industry level tips and detailed knowledge, you will be on the right path of becoming a computer programming professional. Course Highlights Certified Computer Programming Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Computer Programming Diploma into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 43 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Computer Programming Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Computer Programming Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Computer Programming Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. COMPUTER PROGRAMMING 101 COMPUTER PROGRAMMING 101 FREE 01:00:00 WHAT IS COMPUTER PROGRAMMING AND WHY SHOULD I CARE? FREE 00:30:00 What a Programmer Does 01:00:00 COMPUTER PROGRAMMING AT A GLANCE COMPUTER PROGRAMMING AT A GLANCE 01:00:00 UNDERSTANDING THE LANGUAGE OF THE COMPUTER 00:30:00 Choosing a Language 00:30:00 BASIC PROGRAMMING LANGUAGE BASIC Programming Language 01:00:00 Getting Started with BASIC Programming Language 01:00:00 BASIC Overview of BASIC Components 01:00:00 BASIC Special Variables 01:00:00 BASIC Probability Functions 01:00:00 Filtering the Data Set or Splitting the Data Set 01:00:00 DATA Blocks 01:00:00 DELETE Statement 01:00:00 FOR...NEXT Statement 01:00:00 IF. . . THEN Statement 01:00:00 JOB STATISTICS AT A GLANCE Computer Programming 01:00:00 Employment Outlook 00:15:00 How to Find A Great Job After Graduation 01:00:00 Additional Study Material Fundamentals of Computer-Programming with C+ 00:00:00 Mock Exam Mock Exam- Certified Computer Programming Diploma 00:30:00 Final Exam Final Exam- Certified Computer Programming Diploma 00:28:00

Are you a parent? Do you want to know the effective methods and strategies of discipline? If you do not use the proper methods of positive discipline, it can hamper the proper growth of your child? Enroll now to know the affirmative Discipline Methods. Course Description: Love, care, affection and teaching disciplines are the part of parenthood. A good parent not only loves her children but also teaches discipline to her kids. To err is human and in the case of kids, they know nothing about the rights and wrongs of the world. It is the duty of the parents to show them the difference between the good and bad. The course is designed for the parents or anyone who needs to control the kids. The course teaches how to discipline children, and it shows several methods that will help the children in their growth and development. You will learn how to use the positive discipline methods so that it will not affect negatively on your child's growth. The course also guides you to know the behaviour and kids psychology so that you can choose the appropriate methods for your kid based on her psychology. Course Highlights Perfect Discipline Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Perfect Discipline Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Perfect Discipline Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Perfect Discipline Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Perfect Discipline Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Discipline Dynamic 00:30:00 Identify Where Your Child Struggles 00:30:00 Use Natural And Logical Consequences 01:00:00 Establish Clear Expectations And Consequences 00:15:00 Select The Best Consequences Firm 00:30:00 Don't Give Up..... Be Consistent 00:30:00 Effect Of Consequences Of Incorrect Discipline 00:15:00 Mock Exam Final Exam

Do you want to make a blog, however you aren't sure how to begin? Thanks to WordPress.com, it has never been easier! Word Press is extremely popular today and is used for business websites, all kinds of personal sites, and various types of blogs. The reason is that it is so easy to use. If you are someone who wants to learn how to develop great web applications and websites with Word Press, then you should take this course. This course is designed to take you step by step on how to get your blog started, customise it, create content, and promote it to your future readers! You will likewise explore various tips and tricks on how to turn your blog into a must-read. I look forward to seeing your new blog! Course Highlights WordPress Blogging Professional Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed WordPress Blogging Professional Diploma into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose WordPress Blogging Professional Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? WordPress Blogging Professional Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our WordPress Blogging Professional Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. WordPress basics 00:15:00 WordPress Blogging 01:00:00 Why WordPress instead of Blogger? 00:15:00 Features and Benefits of WordPress 00:30:00 How to install a WordPress blog 00:30:00 WordPress Templates & Themes 00:30:00 Free WordPress Template & Theme Resources 00:15:00 WordPress Plugin Basics 00:30:00 How to Install Plugins 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- WordPress Blogging Professional Diploma 00:20:00 Final Exam Final Exam- WordPress Blogging Professional Diploma 00:20:00

COPD Physiotherapy Treatment Series 2 Aims to  Chronic obstructive pulmonary disease (COPD) is the third leading cause of death in the United States. There are approximately 30 million people in the United States who have been diagnosed with COPD. Physical activity and therapy can provide the great improvement in symptoms, exercise capacity, and health-related quality of life. This course is for physical and occupational therapy clinicians in acute, subacute or home health care who are seeking to update their understanding of COPD rehabilitation. As rehabilitation professionals, we need to understand the pathophysiology as well as the evidence-based treatment strategies to promote optimal living for individuals with COPD. This webinar is part 1 in a 2- part series. It includes an overview of the pathophysiology of COPD; its prevalence, medical diagnosing, medications, and pulmonary system assessment. It will also provide an overview of risk factors and assessment techniques for early identification.  Learning Objectives At the end of this course, the participant will be able to: Recognize the prevalence of chronic obstructive pulmonary disease Explain the pathophysiology of COPD as it applies to mobility Identify common symptoms of COPD exacerbations Identify currently available medications, their indications, and adverse events Summarize how to complete an applicable body system assessment to identify symptoms of exacerbations Explain how to provide education regarding healthy lifestyle and identify self-management strategies to promote optimal living of individuals with COPD. Who Should Enroll Physiotherapist Respiratory Physiotherapist Nurses Occupational Therapist Course Agenda Overview: Incidence and Prevalence of COPD and hospitalizations – 20 minutes Diagnosing COPD (Medical tests, lab values and classification)- 25 minutes Common medications including oxygen and delivery method- 20 minutes System assessment components – 25 minutes Education opportunities- 30 minutes Total: 120 minutes  CPD Credit Hours 2.0 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material  CPD Certificate Presenter Speaker Bio: Virginia Bowen, PT, DPT Virginia Bowen, PT, DPT is an experienced home health therapist with 7 years of experience as an educator and more than 20 years as a home care physical therapy case manager. Virginia received her B.S degree in Physical Therapy from the University of Wisconsin in 1987 and went on to receive her DPT from the College of Saint Scholastica in 2019. She has developed and taught chronic disease courses for her current employer as well as the University of Wisconsin- Milwaukee and also has personal experience being the HCPOA for a COPD patient. She has treated numerous COPD patients in her 25 years as a home health therapist and enjoys teaching courses pertaining to this subject matter in order to help therapists develop professionally and gain knowledge of best practices. 

Support Worker: Support Worker Course Online Unlock the Power of Support Worker: Support Worker Course: Enrol Now! If you want to work with children and their families to make society a better place, then this Support Worker: Support Worker Course could be perfect for you. The Support Worker: Support Worker Course was created to teach our students about social care theory and practice in the United Kingdom. You can help vulnerable children by studying online from the comfort of your own home. After completing this Support Worker: Support Worker Course, you will have acquired the specialized skill set required to assist families of all types to overcome their problems. In addition, this comprehensive Support Worker: Support Worker Course will increase your employability and provide you with all the necessary knowledge to succeed at the highest level. So, enrol Support Worker: Support Worker Course today and start learning right away! If you want to learn about Support Worker: Support Worker Course and become an expert in the field, you have arrived at the right place. Main Course: Level 5 Diploma in Family Support Worker Course Free Courses included with Support Worker: Support Worker Course Course 01: Mental Health Support Worker Course 02: Speech & Language Therapy Course 03: Primary Teaching Diploma Special Offers of this Support Worker: Support Worker Course: This Support Worker: Support Worker Course includes a FREE PDF Certificate. Lifetime access to this Support Worker: Support Worker Course Instant access to this Support Worker: Support Worker Course 24/7 Support Available to this Support Worker: Support Worker Course [ Note: Free PDF certificate as soon as completing Support Worker: Support Worker Course] Support Worker: Support Worker Course Online This Support Worker: Support Worker Course consists of 11 modules. Course Curriculum of Support Worker: Support Worker Course Module 01: A Quick Overview of Family Support Work Module 02: A Theoretical Basis for Family Support Module 03: Understanding the Legislation, Policy and Guidance Module 04: Parents and Mental Health Module 05: Identifying Alcohol and Other Drug Use Module 06: Comprehensive Family Assessment Module 07: Solving Family Issues Module 08: Helping Children and Families Deal With Divorce and Separation Module 09: Safeguarding - Assessing Need and Providing Help: Part-1 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 Module 11: The Building Blocks of Healthy Family Relationships Assessment Method of Support Worker: Support Worker Course After completing Support Worker: Support Worker Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Support Worker: Support Worker Course After completing the Support Worker: Support Worker Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Support Worker: Support Worker Course Online The Support Worker: Support Worker Course is ideal for those already working in this field or are interested in becoming one. This Support Worker: Support Worker Course is designed to broaden your knowledge and boost your CV. Requirements Support Worker: Support Worker Course Online To enrol in this Support Worker: Support Worker Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Support Worker: Support Worker Course. Be energetic and self-motivated to complete our Support Worker: Support Worker Course. Basic computer Skill is required to complete our Support Worker: Support Worker Course. If you want to enrol in our Support Worker: Support Worker Course, you must be at least 15 years old. Career path Support Worker: Support Worker Course Online Learners of this Support Worker: Support Worker Course are creating new jobs, progressing in their industries, and improving their lives all over the world. Family Support Worker Family Intervention Officer Family Welfare Assistant Parenting Support Worker Average Yearly Salary: 18000 to 35000

Emotional Intelligence: Emotional Intelligence Online Discover the Power of Emotional Intelligence: Enhance Your Skills and Propel Your Success! Are you ready to take your personal and professional life to the next level? Do you want to improve your relationships, excel in your career, and unlock your true potential? Look no further than our groundbreaking Emotional Intelligence: Emotional Intelligence course! Unlock the transformative power of Emotional Intelligence: Emotional Intelligence course and propel your success to new heights. Join our Emotional Intelligence: Emotional Intelligence course today and embark on a journey of self-discovery, growth, and achievement. Don't miss this opportunity to invest in yourself and take charge of your future. Enroll Emotional Intelligence: Emotional Intelligence now and experience the profound impact of Emotional Intelligence: Emotional Intelligence course on your personal and professional life! Main Course: Emotional Intelligence Gift Courses Included with Emotional Intelligence: Emotional Intelligence Course: Course 01: Anger Management Course 02: Level 5 Personal Development Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing Emotional Intelligence: Emotional Intelligence Course] Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence Course consists of 08 modules. Course Curriculum of Emotional Intelligence: Emotional Intelligence Course Module 01: Emotional Intelligence Module 02: Introduction to Emotional Intelligence Module 03: Emotion Module 04: Neuro-Linguistic Programming (NLP) Module 05: Biological Behaviour of Psychology Module 06: Behaviours (Personality) Module 07: Learning Module 08: Motivation Assessment Method of Emotional Intelligence: Emotional Intelligence Course After completing Emotional Intelligence: Emotional Intelligence Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Emotional Intelligence: Emotional Intelligence Course After completing the Emotional Intelligence: Emotional Intelligence Course, you can instantly download your certificate for FREE. Who is this course for? Emotional Intelligence: Emotional Intelligence Online An Emotional Intelligence: Emotional Intelligence course is designed to help individuals develop and enhance their emotional intelligence skills. Emotional intelligence refers to the ability to recognize, understand, and manage our own emotions and the emotions of others. Requirements Emotional Intelligence: Emotional Intelligence Online To enrol in this Emotional Intelligence: Emotional Intelligence Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Emotional Intelligence: Emotional Intelligence Course. Be energetic and self-motivated to complete our Emotional Intelligence: Emotional Intelligence Course. Basic computer Skill is required to complete our Emotional Intelligence: Emotional Intelligence Course. If you want to enrol in our Emotional Intelligence: Emotional Intelligence Course you must be at least 15 years old. Career path Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence course is beneficial for various groups of people, including: Professionals and Leaders Managers and Supervisors Sales and Customer Service Professionals Educators and Trainers Human Resources Professionals Individuals seeking personal growth

Hospitality Management: Hospitality Management Course Online This Hospitality Management: Hospitality Management Course aims to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training requirements. This Hospitality Management: Hospitality Management Course is an in-depth training program for new managers and aspiring professionals in the hospitality and tourism industries. This Hospitality Management: Hospitality Management Course will give you a solid understanding of the hospitality industry and its key areas, with a focus on different types of hotels and hospitality roles. This Hospitality Management: Hospitality Management Course will teach you how to manage all hotel operations as well as develop an effective service management program that incorporates safety, security, quality, and cutting-edge technology. By the end of this Hospitality Management: Hospitality Management Course, you will gain all of the necessary skills and knowledge to become a successful Hotel Manager and advance your career in the Hospitality sector. Main Course: Level 5 Hospitality Management Course Free courses included with Hospitality Management: Hospitality Management Course: Along with Level 5 Hospitality Management Course you will get free Level 7 Diploma in Event Management Along with Level 5 Hospitality Management Course you will get free Food Allergen Awareness Training Special Offers of this Hospitality Management: Hospitality Management Course: This Hospitality Management: Hospitality Management Course includes a FREE PDF Certificate. Lifetime access to this Hospitality Management: Hospitality Management Course Instant access to this Hospitality Management: Hospitality Management Course 24/7 Support Available to this Hospitality Management: Hospitality Management Course Hospitality Management: Hospitality Management Course Online Are you ready to develop your talents and have an enthusiasm for the hospitality sector? Look nowhere else! With a thorough curriculum, our Hospitality Management: Hospitality Management Course covers all facets of hospitality management: hospitality management, from travel and tourism to food safety. You will acquire all the skills and information required to succeed as a hotel manager and enhance your career in the hospitality industry through this Hospitality Management: Hospitality Management Course . Open your key to success with Hospitality Management: Hospitality Management Course if you want to be a professional specialist. Who is this course for? Hospitality Management: Hospitality Management Course Online This Hospitality Management: Hospitality Management Course is ideal for anyone who works in or aspires to work in the hospitality industry, which includes the following professions: - Hospitality Manager, Hotel Manager, Housekeeping Manager, Catering Manager. Requirements Hospitality Management: Hospitality Management Course Online To enrol in this Hospitality Management: Hospitality Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Hospitality Management: Hospitality Management Course. Be energetic and self-motivated to complete our Hospitality Management: Hospitality Management Course. Basic computer Skill is required to complete our Hospitality Management: Hospitality Management Course. If you want to enrol in our Hospitality Management: Hospitality Management Course, you must be at least 15 years old. Career path Hospitality Management: Hospitality Management Course Online Candidates who successfully complete our Hospitality Management: Hospitality Management Course may pursue a wide range of careers, including: Manager of Maintenance Manager of Marketing Manager of Operations Manager of Sales Event Planner

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam