11828 Professional Development courses in Tredegar delivered Online

Course Duration: 1 or 2 days (or modular format across 3–4 sessions) Target Audience: Team leaders, managers, project leads, HR professionals, and change champions responsible for initiating or supporting change within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the dynamics and psychology of organisational change. Apply change models to plan and implement change effectively. Communicate change with clarity and empathy. Anticipate and manage resistance to change. Sustain momentum and embed change in culture and practice. Course Outline Module 1: The Nature of Change Why change initiatives succeed or fail Types of organisational change (strategic, cultural, technological, etc.) The human side of change: uncertainty, fear, and motivation Change vs transformation Module 2: Change Management Models Lewin’s Change Model (Unfreeze–Change–Refreeze) Kotter’s 8-Step Change Model ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) Choosing and applying the right model for your context Module 3: Planning and Leading Change Assessing readiness and mapping stakeholders Creating a compelling vision for change Developing a change plan and roadmap Roles and responsibilities of leaders and change agents Module 4: Communicating Through Change Crafting key messages and change narratives Communicating with transparency and empathy Engaging employees and addressing concerns Channels, timing, and frequency of communication Module 5: Managing Resistance and Building Buy-In Identifying sources of resistance Strategies to understand and reduce resistance Building coalitions and early adopters Creating participation and ownership Module 6: Embedding and Sustaining Change Reinforcement strategies and recognition Aligning systems, structures, and behaviours Monitoring progress and adjusting plans Measuring change success (KPIs, feedback loops) Module 7: Leading Yourself Through Change Emotional resilience and adaptability Supporting your team while navigating uncertainty Mindsets for change leadership Self-reflection and personal action plan Delivery Style Interactive workshops with case studies and real-life examples Group discussions, change simulations, and planning activities Practical tools and templates for immediate workplace use Course Materials Provided Participant workbook Change management templates (e.g. stakeholder map, change comms plan) Change models quick reference guide Personal action plan template Optional Add-ons Custom case study based on your organisation’s current change program Post-course coaching or implementation support Manager toolkit for cascading change conversations

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Discover the holistic world of Bach Flower Remedies with our comprehensive course. Learn to prepare, preserve, and integrate these natural remedies for emotional balance and well-being across various age groups and emotional states.

Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them. The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: • New employees with minimal or no prior food safety knowledge; • Employees handling low-risk or wrapped foods (category A); • Front of house employees, such as waiting or check out staff; • Back of house employees, such as kitchen porters or warehouse staff. Please note that this course is level 1 in terms of the subject knowledge level of the content presented and the course does not lead to a formal level 1 qualification.

Whether you're a keen cyclist looking to gain confidence in maintaining your bike, or someone simply curious about how the gears, brakes, and bolts all come together – this online course brings clarity to every cog and cable. You’ll explore everything from basic bicycle anatomy to common maintenance issues, puncture fixes, and safe riding practices, all designed with the everyday rider in mind. Delivered entirely online, this course fits around your schedule – no oily hands or garage visits required. It’s structured for learners who want to understand the nuts and bolts of cycling without getting bogged down in technical jargon. From adjusting your saddle to knowing when your tyres are telling you they've had enough, you'll pick up knowledge that not only saves time and money, but keeps your bike rolling smoother for longer. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Cycle Instructor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: How to Buy a Cycle Module 02: Fitting and Accessories Module 03: Road Skills Module 04: Cycling in the Real World Module 05: Cycle Maintenance Module 06: Getting the Most Out of Cycling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Cycling & Cycle Maintenance - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Cycling & Cycle Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cycling & Cycle Maintenance - CPD Accredited training.

Certificate in Leadership and Team Skills Level 1 Explore the essentials of Leadership and Team Skills in this Level 1 Certificate course. Delve into diverse Leadership Styles, discover the art of Motivating and Managing Teams, and master Time Management. Gain insights into Financial Management, hone your Project Management skills, and excel in Performance and Talent Management, equipping you for effective leadership and team success. Learning Outcomes: Define various Leadership styles. Explain strategies for motivating and managing teams. Implement effective time management techniques in Leadership. Evaluate financial management principles in Leadership. Develop project, performance, and talent management skills in Leadership. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Leadership and Team Skills Level 1 Course Syllabus Leadership Styles: Explore various leadership styles, including autocratic, democratic, transformational, and situational leadership, and understand their applications and impact on team dynamics. Motivating and Managing Teams: Learn effective strategies for motivating and managing teams, including team-building exercises, communication techniques, and conflict resolution skills. Time Management in Leadership: Develop time management skills tailored to leadership roles, including prioritization, delegation, and goal setting, to enhance productivity and efficiency. Financial Management in Leadership: Gain an understanding of financial management principles relevant to leadership positions, including budgeting, financial analysis, and resource allocation. Project Management in Leadership: Acquire project management skills essential for leaders, covering project planning, execution, monitoring, and successful project completion within scope, time, and budget constraints. Performance Management in Leadership: Learn to effectively assess and manage team performance through performance appraisals, feedback mechanisms, and performance improvement plans. Talent Management in Leadership: Explore talent acquisition, development, and retention strategies to build a high-performing team, align individual goals with organizational objectives, and foster professional growth within the team.

Transform your career with Waiter Training! Master HACCP, food safety laws, allergen handling, and more. Ideal for waiters. Sign up now!

Recruitment remains a vital function within any organisation, shaping the workforce and driving success. This course offers a clear and structured insight into the recruitment process, covering essential models and effective methods used by professionals today. Participants will explore key aspects of human resource management, gaining an understanding of how recruitment fits into wider organisational goals. The course also highlights contemporary challenges and vital skills necessary to attract, assess, and select the right candidates with confidence. With a focus on modern recruitment techniques, this course includes a detailed look at virtual interviewing, reflecting the growing trend towards digital hiring practices. Additionally, it addresses effective employee on-boarding to ensure new hires settle smoothly and contribute quickly. Delivered entirely online, this course provides a flexible, accessible way to enhance recruitment knowledge and capabilities, making it ideal for HR professionals, hiring managers, or anyone involved in talent acquisition looking to refine their approach and improve outcomes. Course Curriculum: Module 01: Introduction to Recruitment Process Model Module 02: Recruitment Method Module 03: Human Resource Management Module 04: Key Skills and Issues in Recruitment Module 05: Virtual Interviewing Module 06: Employee On-Boarding Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment - CPD Accredited training.

Domestic violence and abuse remain pressing social issues, affecting individuals and families across all communities. This course offers a clear and thorough understanding of the nature and complexities of domestic violence, exploring its key components and the profound effects it has on victims. Designed to build awareness, it highlights the emotional, physical, and psychological impact, while addressing the unique challenges faced by children living in abusive environments. The course content is carefully structured to enhance knowledge about identifying risks and understanding the critical factors involved in these sensitive situations. Participants will also learn effective ways to support victims and understand the importance of accurate reporting and record-keeping. By providing well-rounded insight into the signs and consequences of domestic abuse, this course encourages responsible action and greater awareness. Whether you are working in social care, healthcare, education, or community support, this course equips you with essential information to recognise and respond appropriately, ensuring that victims receive the attention and support they deserve. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Domestic Violence Officer profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Domestic Violence and Abuse Awareness Diploma - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Domestic Violence and Abuse Awareness Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Domestic Violence and Abuse Awareness Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Domestic Violence and Abuse Awareness Diploma - CPD Accredited training.

Unleash your true potential with our meticulously designed "Personal Development, Motivation and Career Development - 3 QLS Course Bundle". This extraordinary collection of 8 courses will guide you through a journey of self-discovery, career advancement, and emotional resilience. What sets us apart is the unique blend of three Quality Licence Scheme (QLS) endorsed courses, including 'ZEN: For Personal Development', 'Motivating, Performance Managing, and Maintaining Team Culture in a Remote Team', and 'Career Development'. You'll receive hard-copy certificates for these to showcase your commitment to personal growth. The learning continues with five relevant CPD QS accredited courses such as 'Coaching & Mentoring', 'Spiritual Life Coaching', 'Goal Setting, Motivation, and Resilience for Life', 'The Power of Change', and 'The Power of Creativity'. Each course is a stepping stone towards an enhanced understanding of the self and offers an enriching academic experience. Key Features of the Infection Prevention, PUWER and Cleaning Diploma Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Infection Prevention, PUWER and Cleaning Diploma bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Principles of Infection Prevention and Control QLS Course 02: PUWER QLS Course 03: Cleaning 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Spill Management Training Course 02: PPE Course 03: Personal Hygiene Course 04: COSHH Training for Assessors Course 05: First Aid at Work In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Infection Prevention, PUWER and Cleaning Diploma courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Join us today and embark on an enlightening journey that elevates your personal and professional life, all from the comfort of your home. Learning Outcomes: Grasp Zen teachings for personal development and inner peace. Master remote team leadership and culture management. Develop a comprehensive career advancement strategy. Understand principles of effective coaching and mentoring. Develop spiritual coaching skills for improved life balance. Learn to set goals, motivate yourself, and build resilience. Tap into the power of creativity and change for personal growth. This course bundle serves as a comprehensive guide to personal development, offering tools for self-improvement, career growth, and spiritual balance. Through the exploration of Zen teachings, the dynamics of remote team leadership, and strategies for career development, learners gain insights that fuel both personal and professional growth. The addition of five relevant CPD QS accredited courses further enriches the learner's understanding, equipping them with the necessary theoretical knowledge to navigate the complexities of life. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and emotional resilience. Professionals looking for strategies to manage and motivate remote teams. Those interested in spiritual coaching and holistic well-being. Anyone who wants to develop career advancement strategies. Career path Personal Development Coach (£30,000 - £50,000) Remote Team Manager (£35,000 - £55,000) Career Development Advisor (£25,000 - £40,000) Spiritual Life Coach (£20,000 - £45,000) Motivational Speaker (£30,000 - £70,000) Creative Director (£40,000 - £80,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included