11514 Professional Development courses in Tonyrefail delivered Online

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Learn effective strategies and leadership skills to thrive in today's remote work landscape. Elevate your team's performance, no matter where they are located. Course overview Duration: 1 day (6.5 hours) Remote teams present a specific set of challenges to their managers. Such challenges include communication, task allocation and performance management. This workshop is designed for managers who run teams that spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworking in these conditions. Objectives  By the end of the course you will be able to: Identify key actions to take to manage team performance remotely Implement a communications plan for use within the team Allocate tasks to team members to build a culture of teamworking across the different locations Involve your team members in planning team activities Use visits to each location to maximum effect Content Communication to ensure inclusivity How do team members find out the latest news? Identifying what needs to be known by all A team communication plan Effective virtual meetings Manage performance from a distance Principles of Smart Working Involving the team in planning activities Allocating tasks and objectives across the team Identifying areas of expertise Deciding key areas of responsibility per location Identifying, and dealing with, the different levels of performance Maximising time in each location Setting the tone of a visit – from ‘inspection’ to ‘social call’ Considering what team members expect and need from your presence Identifying what needs to be prepared by the team for your visit Making contact with your team members while you are there Action planning Identifying and planning next steps

Develop the commercial awareness, financial knowledge and strategic thinking capabilities, to influence the direction of the business Course overview Duration: 2 days (13 hours) This course is aimed at managers who want to develop their commercial awareness, financial knowledge and strategic thinking capabilities, so that they can influence the direction of their business and deliver to their full potential. Day one of the course provides the skills and insights to make sense of your company’s financial position and performance. Day two helps delegates to consider the strategic thinking tools required to plot the forward course needed to maximise the potential of the business. As well as looking at how to make effective business decisions, this course gives a good grounding in finance and profitability. As a two day programme, day one provides the skills and insights to make sense of the company’s financial position and performance. Day two then considers the strategic thinking tools needed to plot the forward course needed to maximise the potential of the business. Objectives By the end of the course you will be able to: An understanding of the balance sheet, profit and loss account, cash flow and statutory and management accounts Learnt to correctly employment key financial ratios to analyse your business A practical definition of strategy analysis tools to examine the current environment and capabilities Steps to devise a mission and vision statement Recognition of the skills and resources needed to achieve the vision Generation of appropriate strategic and tactical commercial objectives Content What is Strategy Defining Strategy Strategic thinking Strategic models Commercial thinking – what is money? Where are we now STEEPLE analysis SWOT Analysis P&E forces at work Political distortions in capitalist markets Where are we trying to get to Setting the mission and vision Creating a BHAG Strategies for deflation and inflation The role of banks Commercial and investment banking Fractional reserving Securitisation How to get there Skill gap analysis Business Process Re engineering The role of creativity How to get there Getting the team on board Individual and team motivation The power of the brand Overcoming challenges Debt and deleveraging Change management Creating value Discounted Cash Flows Building the business case Asset Valuation techniques Making it happen Turning Strategic Thinking into Strategic Plans Scenario planning for an uncertain future Creating commitments and lock in Discussion and review Time will be set aside during the course for review sessions with time for questions, answers and action learning.

Unlock the Power of Teams: Elevate your leadership with our Building and Leading Effective Teams course. Learn the art of collaboration, communication, and synergy to create high-performing teams that drive success Course overview Duration: 1 day (6 hours) Everyone works in teams today in one way or another. Whatever we do in the workplace we need to interact with another person or a number of people at various times. It is important that we know how to communicate, how to listen, how to work together and how to overcome conflict when it arises in our workplace. Challenges are often created by a lack of trust, poor conflict handling skills, a lack of shared vision and confusion over roles and responsibilities. This course will help delegates understand how to encourage more productive team working in the workplace. By the end of the course delegates will be able to describe what makes a High Performing Team and realistically assess their current strengths and weaknesses. Delegates will also be able to identify and plan behavioural changes that will improve the team’s performance. The course is experiential based with lots of learning by doing activities, reflecting and discussion. This will allow team members to get to know/improve their knowledge of team colleagues and energise or re-energise teams. Objectives  Know more about their colleagues Be able to describe what makes a high performing team Understand the importance of playing to different strengths and skills Recognise the need for clear and effective communication Content The Importance of Team Work The importance of teamwork The ‘third dimension’ – how working together has the potential to achieve more The dangers of an overly competitive workplace culture Psychological Safety Team Development Models Stages of Team Development Behaviours at each stage Dysfunctional Teams – what does good and bad look like Characteristics of high performing and elite teams Teaming and Leadership Skills Teaming competencies Active Listening Proactive Language Values and Beliefs Building Mental Fitness of Teams Becoming an inspirational leader Establishing a climate of psychological safety Team Challenges The importance of Accountability The Team Charter Smart Teams:Building TrustBuilding CollaborationOvercoming ConflictGaining CommitmentDeveloping Shared Goals The importance of shared goals Effective Team communication

Graphics Design Course is Now The Most Demanding Course to Advance Your Career! You can move ahead from a novice to an expert in graphics design by comprehending the principles of colour, typography, layout, composition, branding, and other areas of study in the industry. Graphics Design Courses: Course 01: Diploma in Adobe Graphics Design at QLS Level 5 Course 02: Complete After Effects for Graphic Design Course 03: Certificate in Graphic Design Using Canva at QLS Level 3 Course 04: Create Videos, Motion Graphics and Animation Using Canva Course 05: User Experience Design from A-Z: Adobe XD UI/UX Design Course 06: Web Design with Adobe XD Key Highlights for Graphics Design Course: QLS Endorsed CPD Accredited Unlimited Retake Exam & 24/7 Tutor Support 100% Learning Satisfaction Guarantee Lifetime Access Self-paced Curriculum Breakdown of the Course: Module 01: Basics of Graphics Design Module 02: Foundation in Graphics Design Module 03: Adobe Photoshop Basics Module 04: Designers go to Software Module 05: Adobe Illustrator Introduction and Typography Module 06: Creating Logos with Illustrator Module 07: Logo Design Basics Module 08: Adobe in Design and Print Work Introduction Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled 'Diploma in Adobe Graphics Design at QLS Level 5'. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is effective for- Those who are interested in learning Photoshop, Illustrator, and InDesign Those who wish to comprehend the fundamentals and philosophy of graphic design in conjunction with actual projects and applications Those who want to understand the methods and implementation of logo design and branding Anyone looking to advance their existing careers or who wants to work as a graphic designer part-time or full-time. Those seeking a foundational course in graphic design with the depth of one at the intermediate level Those wishing to become familiar with the fundamentals of Affinity Designer as well as the distinctions between Affinity Designer and Adobe Illustrator Requirements Learners seeking to enrol for the Graphic Design Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Graphics Design, such as- Marketing Specialist Photo Editor Multimedia Artist Illustrators Digital Artists Artists Social Media Marketers Logo Designers Explore each of the roles available and how you can start your career in Graphics Design. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each

Have you ever pondered over the intricacies of HR management and how an HR audit can revolutionise a business? How does the UK law govern the dynamics of employment, and how can compliance be ensured? Dive deep into these questions and more with our exclusive HR Audit (HR Management & Internal Audit) bundle dedicated to HR Management and Internal Audit. Within this comprehensive HR Audit (HR Management & Internal Audit) compilation, you'll embark on a thorough exploration of the nuances of the HR realm, ranging from the core competencies of HR Audit and Management, the delicate art of Employee Hiring and Termination, to mastering Performance Management at an advanced level. Get to grips with the complexities of Payroll Management, the intricacies of UK Employment Law, the precision needed for Internal Audit Skills, and the paramount importance of Compliance Management. The eight courses included in the bundle are: Course 01: Certificate in HR Audit Course 02: Internal Audit Skills Course 03: HR Management Course Course 04: Employee Hiring and Termination Training Course 05: Performance Management Level 3 Course 06: Payroll Management Course Course 07: UK Employment Law Course 08: Compliance Management Learning Outcomes: Understand the fundamental principles and methodologies of HR audit and its significance in the organisational structure. Acquire knowledge about the complete HR management lifecycle from recruitment to termination. Navigate UK Employment Law, ensuring adherence and compliance in every decision. Develop strategies for effective performance management, fostering productivity and growth. Master the elements of payroll management, guaranteeing accurate and timely compensations. Recognise the vital role of compliance in safeguarding the organisation's integrity and reputation. Certificate in HR Audit: Dive deep into the principles and methodologies specific to HR audits, offering insights to assess and boost organisational efficiency. Internal Audit Skills: Gain a comprehensive understanding of systematic evaluations, ensuring the organisation meets its objectives. HR Management Course: Explore the multifaceted world of HR, from recruitment strategies to fostering employee wellbeing. Employee Hiring and Termination Training: Master the crucial stages of the employee lifecycle, ensuring both entry and exit processes are seamless and effective. Performance Management Level 3: Delve deeper into systems and strategies designed to optimise employee output and foster continuous growth. Payroll Management Course: Understand the complexities of compensation, ensuring accurate, efficient, and compliant payroll processes. UK Employment Law: Navigate the intricate legal landscape of UK employment, ensuring every decision is in line with current regulations. Compliance Management: Recognise and master the strategies to ensure your organisation always meets the necessary standards and regulations. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: HR professionals aspiring to upskill and expand their domain knowledge. Business owners aiming to streamline their HR and audit processes. Management students and graduates eyeing a career in this sector. Legal professionals looking to understand UK Employment Law in depth. Compliance officers are keen on integrating audits into their protocols. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path This course will help you to pursue a range of career paths, such as: HR Auditor - £28K to £45K/year. HR Manager - £35K to £55K/year. Payroll Specialist - £25K to £38K/year. Employment Law Consultant - £40K to £60K/year. Performance Management Analyst - £30K to £48K/year. Compliance Officer - £30K to £52K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Are you ready to embark on an enlightening journey of wisdom with the Teacher Training bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Teacher Training Ultimate Course. Delve into eight immersive CPD Accredited courses, each a standalone course: Teaching Assistant Lesson Planning for Teaching Primary Teacher Teach Anybody Anything Teach to Engage Students Meditation & Mindfulness Training for Teachers Effective Communication Techniques for Teachers and Trainers The Complete Guide To Getting A Teaching Job Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Teacher Training Ultimate Course bundle illuminate your path to wisdom. The Teacher Training Ultimate Course bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Teacher Training Ultimate Course package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Teacher Training bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Teacher Training Ultimate Course community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Teacher Training bundle. Establish robust bases across each course nestled within the Teacher Training bundle. Decipher intricate concepts through the articulate content of the Teacher Training bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Teacher Training bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Teacher Training bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Teacher Training bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Teacher Training bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Teacher Training bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Teacher Training journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Teacher Training bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Teacher Training bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Working alone doesn’t mean being left without support. This CPD Accredited Lone Worker Training Course is designed to help professionals understand the key safety, legal, and communication considerations when working remotely, off-site, or without direct supervision. Whether you're visiting clients, managing field work, or simply working from a location where colleagues aren’t nearby, this course offers essential knowledge to help you stay alert, informed and confident in your role. With a touch of clarity and just the right amount of dry wit, this course gets straight to the point: safety matters, and knowing how to handle yourself in isolated working environments is no longer optional. You’ll explore risk awareness, situational judgement, emergency response, and communication strategies—all presented in a sharp, digestible format that respects your time and intelligence. Whether you're self-employed, part of a larger organisation, or somewhere in between, this training gives you the know-how to stay safe and sensible while flying solo. Course Curriculum: Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Lone Worker Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Lone Worker Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Lone Worker Training - CPD Accredited training.

Are you ready to transform your home without calling in a professional? This DIY Home Improvement course offers you a unique opportunity to master a variety of essential skills that will make you the expert in your own home. Whether it's a small fix or a major revamp, this course takes you through every step of the way, from understanding tools and materials to tackling those much-needed home improvement projects. The flexible, online format allows you to learn at your own pace and equip yourself with valuable knowledge to improve your home with confidence. You’ll be guided through topics such as basic carpentry, plumbing, electrical work, and surface finishes, all designed to help you tackle common household issues. No need for any physical presence—just expert-led, easy-to-understand content that you can apply directly. This CPD accredited course is perfect for anyone wanting to upgrade their home without spending a fortune. By the end, you'll be well-equipped to make informed decisions and complete your projects to a high standard—all from the comfort of your home. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Home Repairman profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Home Improvement Module 02: Paint Job Module 03: Walls Module 04: Doors and Windows Module 05: Electrical Fixtures Module 06: Outdoor Projects Module 07: Plumbing Module 08: Damp, Rots, and Pests Module 09: Home Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the DIY Home Improvement - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this DIY Home Improvement - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The DIY Home Improvement - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our DIY Home Improvement - CPD Accredited training.

Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.