This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans
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CPD Certified Diploma | 8-in-1 Premium Bundle | 1 Free PDF Certificate | Affordable Pricing | 24/7 Tutor Support
Learn more about entering the exciting field of Clinical Research, and how you can quickly start or grow your career! Tuesday, August 27 · 1 - 2am GMT+1 Join us to learn about Clinical Research--a growing field that offers a variety of career opportunities--and how you can acquire the skills to work in Clinical Research! Ask questions of experts working in the field. Discover the PCC Clinical Research program. In this 6 month, part-time class, you learn the foundational terms, concepts, and elements of designing and implementing clinical research, preparing you for a great job for an in-demand role. Most positions offer starting hourly rates ranging between $23-$36 per hour, and typically include benefits. Clinical research skills and knowledge are used in research sites such as medical centers and hospitals, pharmaceutical, device or biotechnology companies, or in contract research organizations. PCC's Foundations of Clinical Research curriculum was developed in partnership with local Oregon healthcare leaders including OHSU, Kaiser Permanente, Providence Health & Services, and Legacy Health. In the Foundations of Clinical Research non-credit certificate program at PCC's Institute for Health Professionals, you will learn will ethical, regulatory, historical and operational, recruitment, reporting, and other principles that support successful clinical trials. Seeking a new opportunity in a growing field? Already a CNA or Nurse and looking to transition to a role that doesn't have you running ragged all day? Check out PCC's IHP Clinical Research program!
The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. After the successful completion of the course, you will be able to: Understand the meaning and importance of performance management and appraisal in health and social care organizations Identify the measures, challenges, and best practices of performance appraisal meetings Gain knowledge on NHS culture and the GP performance appraisal process, including benefits, targets, and problems encountered Familiarize with good practice guidelines, competency levels, and the staff appraisal framework within the NHS reward system Recognize the importance of employee retention and staff experience in healthcare organizations Learn about the specific challenges faced by pregnant healthcare workers and the guidelines and policies related to their leave and return to work Understand the concept of employee engagement and its impact on organizational performance Gain knowledge on the strategies for employee retention and tackling bullying and harassment in healthcare organizations. The Performance Appraisal and Development in Health and Care course is designed to provide students with a comprehensive understanding of performance management in health and social care organizations. The course covers a range of topics, including the importance of performance appraisal and development, the different types of appraisal methods, and how to design and implement effective performance appraisal systems. Students will also learn about the role of feedback in performance management, how to provide constructive feedback, and how to manage performance-related issues. In addition, the course covers topics such as performance improvement plans, coaching and mentoring, and development planning. Students will learn how to identify training and development needs for staff, how to design and implement development plans, and how to evaluate the effectiveness of development interventions. The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Performance Appraisal and Development in Health and Care - N Self-paced pre-recorded learning content on this topic. Performance Appraisal and Development in Health and Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This is for any Health and Fitness professional, Running Coach or Running Leader who wants to understand more about running and running injuries Our comprehensive online CPD Learning Package includes three of our most sought-after running webinars: 1. Over/Under pronation in Running 2. Foot Forces in Running 3. Runner’s Knee Take your knowledge of Running Biomechanics and injuries to the next level with this exclusive CPD package.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Dental nursing stands out as a pivotal field, blending patient care with technical expertise. There are over 40,000 registered dental nurses, playing a vital role in supporting dentists and ensuring patients receive optimal oral care. If you're passionate about patient care and have an interest in the dental field, this comprehensive Dental Nurse bundle could be your perfect gateway to a rewarding career. This Dental Nurse Bundle empowers you to become a qualified Dental Nurse, encompassing core dental principles, Dental Radiography skills, patient care techniques for Nursing Assistants, infection control best practices, and Medical Transcription tools. Invest in your healthcare career and have a positive impact on patients' oral health. This Dental Nurse Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Dental Nurse Course 02: Dental Radiography Course 03: Nursing Assistant Diploma Course 04: Medical Transcription Stepping into the role of a dental nurse is a journey filled with opportunities to have a significant impact on patient health and wellbeing. By completing the "Dental Nurse - CPD Accredited" course bundle, you not only enhance your employability but also join a community of healthcare professionals dedicated to excellence in dental care. Take the first step today and enrol in this comprehensive Dental Nurse Bundle! Learning Outcomes of Dental Nurse Bundle: Understand oral anatomy, physiology, and common dental conditions. Learn sterilisation techniques, instrument preparation, and chairside assistance. Develop expertise in dental radiography: take, process, and interpret dental X-rays. Understand community health initiatives and their role in oral healthcare. Learn medical terminology and effectively document patient care. Gain practical skills in patient care and clinical procedures. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Dental Nurse Module 01: Introduction to Dental Assisting Module 02: General Dentistry Instruments Module 03: Dental Office Management Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Module 05: General Handling and Safety of Dental Materials in the Dental Office Module 06: Infection Control and Instruments Module 07: Dental Radiology Module 08: Paediatric Dentistry Module 09: The Professional Dental Assistant Module 10: Standards of Dental Practice in the UK Course 02: Dental Radiography Module 01: An Introduction To Radiographic Science Module 02: Dental Radiography Module 03: Radiological Physics Module 04: Radiobiology Module 05: Radiation Protection Module 06: The Digital Radiographic Image Course 03: Nursing Assistant Diploma Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part – 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part – 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Course 04: Medical Transcription Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £52) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring dental nurses Nursing assistants Healthcare workers Career changers Dental staff Medical transcriptionists Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Dental Nurse - £18,000 to £25,000 Radiography Technician - £25,000 to £35,000 Nursing Assistant - £17,000 to £23,000 Medical Transcriptionist - £20,000 to £25,000 Dental Practice Manager - £24,000 to £40,000 Healthcare Administrator - £19,000 to £27,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
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Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Clinical Governance including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Clinical Governance Complete Bundle: Course 01: Clinical Governance - Level 3 Course 02: Clinical Observations Skills Course 03: Medical Receptionist: Responsibilities and Skills Course 04: Nurse Prescribing Diploma Course 05: Microsoft Excel Level 3 Course 06: Effective Communication Skills Diploma Course 07: GDPR in Healthcare Course 08: Consent in Healthcare Course 09: Stress Management Training Course 10: Infection Prevention Training Course 11: First Aid at Work If you want to gain a solid understanding of Clinical Governance and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Clinical Governance course designed by expert instructors. You'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Clinical Governance will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Clinical Governance has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Clinical Governance is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Clinical Governance course is perfect! Benefits you'll get choosing Apex Learning for this Clinical Governance: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum of Clinical Governance Module 01: Introduction to Clinical Governance Module 02: The 7 Pillars of Clinical Governance Module 03: National Health Services Module 04: Clinical Effectiveness: Part 1 Module 05: Clinical Effectiveness: Part 2 Module 06: Clinical Audit Module 07: Confidentiality in a Medical Environment Module 08: Information Technology in Health Care Module 09: Legal aspects and Ethics Module 10: Maintaining Workplace Safety Module 11: Covid-19 Awareness How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this Clinical Governance. It is available to all students, of all academic backgrounds. ** Completing this course does not imply that you are qualified to work as a professional. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Clinical Governance is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.