11512 Professional Development courses in Andover delivered Online

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Child Playwork at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Child Playwork at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Child Playwork at QLS Level 5 course. Due to Child Playwork at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Child Playwork at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Child Playwork at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Child Playwork at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Child Playwork at QLS Level 5 course. This Child Playwork at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Child Playwork at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Child Playwork at QLS Level 5 course: Module 01: Introduction to Child Playwork Module 02: Playwork Theory, Principles and Practices Module 03: The Educational and Learning Benefits of Playwork Module 04: Play and Playwork in a Health and Well-Being Context Module 05: The Economic and Social Benefits of Playwork Module 06: The Developmental Benefits of Playwork Module 07: The Negative Results of Play Deprivation Module 08: Inclusive Play and Play Environment Module 09: Designing Play Spaces Module 10: The Administrative Context of a Playwork Provision Module 11: Legislation for Safeguarding Children and Child Playwork Module 12: Reflective Playwork Practice Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Child Playwork at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Playwork at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Child Playwork at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Child Playwork at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Child Playwork at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

This Certificate in Pathological Demand Avoidance at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Pathological Demand Avoidance at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Pathological Demand Avoidance at QLS Level 3 course. Due to Pathological Demand Avoidance at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Pathological Demand Avoidance at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Pathological Demand Avoidance at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Pathological Demand Avoidance at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Pathological Demand Avoidance at QLS Level 3 course. This Pathological Demand Avoidance at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Pathological Demand Avoidance at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Pathological Demand Avoidance at QLS Level 3 course: Module 01: Introduction to Pathological Demand Avoidance Module 02: Understanding Autism Module 03: PDA in Schools and Parent Information Module 04: Sensory Processing Disorder Module 05: The History of PDA Module 06: Learning Disability and Autism Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Pathological Demand Avoidance at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Pathological Demand Avoidance at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Pathological Demand Avoidance at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Pathological Demand Avoidance at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Pathological Demand Avoidance at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Care Certificate: Care Certificate Online Training Introducing the Care Certificate: Your Pathway to Excellence in the Caring Profession Are you passionate about making a positive impact on the lives of others? Do you aspire to build a rewarding career in the caring profession? Look no further! The Care Certificate, our comprehensive Care Certificate course, is here to equip you with the knowledge and skills you need to excel in the world of care. The Care Certificate is a collection of agreed-upon standards that specify the knowledge, abilities, and attitudes that are required of various work categories in the health and social care sectors. The Care Certificate course is made up of the 15 minimum standards that should be covered if you are 'new to care' and should be part of a comprehensive induction course. The standards of Care Certificate are: Understand your role Your personal development Duty of care Equality and diversity Work in a person centred way Communication Privacy and dignity Fluids and nutrition Awareness of mental health, dementia and learning disabilities Safeguarding adults Safeguarding children Basic life support Health and safety Handling information Infection prevention and control Benefits of taking this Care Certificate course Industry-Recognized Accreditation: The Care Certificate is a nationally recognized qualification that serves as a testament to your commitment to providing high-quality care. Developed by industry experts and this Care Certificate holds immense value and is widely accepted across the care sector. Comprehensive and Engaging Content: Our Care Certificate: Care Certificate course curriculum is thoughtfully designed to cover all essential aspects of care provision. From person-centred care and safeguarding principles to infection control and communication techniques. With his Care Certificate you will gain a holistic understanding of the fundamental principles that underpin excellent care practice. Flexibility and Convenience: We understand the demands of a busy schedule. That's why we offer the Care Certificate: Care Certificate online, allowing you to learn at your own pace and from the comfort of your own home. Whether you are a full-time professional or a student, our flexible course structure ensures that you can fit your learning around your existing commitments. Experienced and Supportive Instructors: Our Care Certificate: Care Certificate course instructors are seasoned professionals with extensive experience in the care industry. They bring real-world insights and knowledge to the table, ensuring that you receive valuable guidance and mentorship throughout your learning journey. Enhanced Career Prospects: The Care Certificate is highly regarded by employers in the care sector. By obtaining this Care Certificate, you will significantly enhance your employability and open doors to a wide range of care settings, including hospitals, residential care homes, domiciliary care agencies, and community care centres. This Care Certificate: Care Certificate course serves as a strong foundation for further professional development and career progression. Ongoing Support and Resources: Our commitment to your success extends beyond the completion of the Care Certificate: Care Certificate course. With this Care Certificate course you will have access to a wealth of additional resources, including updated care guidelines, industry insights, and professional networking opportunities. We believe in empowering you with the tools you need to thrive in your care career. Don't miss out on this exceptional opportunity to elevate your care skills and take your career to new heights. Enrol in the Care Certificate: Care Certificate today and embark on a transformative journey of professional growth and personal fulfilment. Invest in your future. Invest in excellence. Enrol in the Care Certificate: Care Certificate now! Courses you will Get with Care Certificate: Care Certificate Course Course 01: Care Certificate Course 02: Social Worker Course 03: Level 6 Diploma in Health and Social Care Management Course 04: Level 2 Certificate in Preparing to Work in Adult Social Care [ Note: Free PDF certificate as soon as completing the Care Certificate: Care Certificate course] Care Certificate: Care Certificate Online Training Course Curriculum of Care Certificate: Module 01: Understand Your Role Experiences, Attitudes And Beliefs Values, Aims And Objectives Rights And Responsibilities At Work Confidentiality Working conditions Agreed ways of Working Reporting Errors Whistleblowing Working In Partnership Effective Partnership Working Advice And Support Module 02: Developing A Personal Development Plan Supervision and appraisal Agreeing your objectives Developing your knowledge, skills and understanding Learning and development Receiving feedback The Care Certificate Continuing your learning Module 03: Duty of care Supporting Independence Comments And Complaints Incidents, Errors And Near Misses Legislation of Care Certificate Managing Conflict And Difficult Situations Module 04: Equality and diversity Ways of working that reduce the likelihood of discrimination Valuing diversity The Equality Act 2010 and protected characteristics Other legislation of Care Certificate The code of conduct Reflecting to discover discrimination Information, advice and support Module 05: Work in a person-centred way Person-centred values in practice Working in a way that promotes person-centred values Promoting dignity The important of finding out the history, preferences, wishes and needs of the individual The changing needs of the individual Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care Minimising environmental factors that may cause discomfort or distress Being aware of actions that may be causing discomfort or distress to individuals Supporting individuals to minimise pain or discomfort Supporting individuals to maintain their identity and self-esteem Supporting the individual using person-centred values Module 06: Communication Types of communication in Care Certificate Communication with other workers and individuals Communication and language needs, wishes and preferences Communicating by touch or physical contact Some specialist methods of communication Barriers to effective communication Reducing barriers to communication Checking to understand Additional information and support Confidentiality Limits to confidentiality Module 07: Privacy and dignity Privacy of Information Privacy and dignity in care and support Making choices Care Certificate Risk assessment Supporting active participation Selfcare Module 08: Fluids and nutrition The Importance of Good Nutrition And Hydration in Maintaining Health And Wellbeing Signs And Symptoms of Poor Nutrition And Hydration Supporting individuals to have access to fluids, food and nutrition in accordance with their care plan Module 09: Awareness of mental health, dementia and learning disability Mental health conditions Depression Anxiety Psychosis Dementia Learning disabilities Mistaking conditions Care and support Promoting positive attitudes The social model of disability, positive attitudes and person-centred practice Adaptations Reporting concerns The importance of early detection and diagnosis Adapting care and support Legal frameworks, policies and guidelines Mental capacity Making an assessment of capacity Module 10: Safeguarding adults Your Responsibilities Types of abuse and neglect - signs and indicators Protecting adults from abuse and neglect Six key principles underpin all adult safeguarding work Safeguarding adults reviews (SARs) Sources of advice and information Promoting dignity and rights The importance of individualised person-centred care Multi-agency Working Managing Risk in Care Certificate Complaints Spotting signs of abuse or neglect Reporting and responding to abuse and neglect Whistleblowing Legislation Information sharing Confidentiality Module 11: Safeguarding children What is Child Abuse? The impact of a parent’s/carer’s physical and mental health or domestic violence on a child's Wellbeing Children’s Rights Actions to Take When Abuse is Suspected or Alleged Internet and Online Social Networking Risks Legislation and Safeguarding Module 12: Basic life support Basic Life Support (BLS) Further training beyond the Care Certificate Cardiopulmonary resuscitation (CPR) Obstructed airway (adult) Obstructed airway (infant and child) Confidentiality Record keeping Refresher training Module 13: Health and safety Health and safety policies and procedures agreed with the employer Who is responsible for health and safety in your workplace? Health and safety tasks that require special training Accidents and sudden illness Medication and healthcare activities and tasks Hazardous substances in your workplace Fire safety Signs and indicators of stress in yourself and others Module 14: Handling information Legislation The Freedom of Information Act 2000 Handling information in health and social care Care plans Reporting concerns Module 15: Infection prevention and control The Chain of infection Breaking the Chain Your Health and Hygiene ‘5 moments’ for Hand Hygiene Hand Washing Personal Protective Equipment (PPE) Safe Handling of Waste Soiled Linen Assessment Method of Care Certificate: Care Certificate After completing Care Certificate: Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Care Certificate: Care Certificate After completing the Care Certificate: Care Certificate course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course is ideal for anyone looking to secure a role in the social care sector. Requirements Care Certificate: Care Certificate Online Training To enrol in this Care Certificate: Care Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Care Certificate: Care Certificate Course. Be energetic and self-motivated to complete our Care Certificate: Care Certificate Course. Basic computer Skill is required to complete our Care Certificate: Care Certificate Course. If you want to enrol in our Care Certificate: Care Certificate Course, you must be at least 15 years old. Career path Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course will prepare you for a variety of job paths, including the following: Child Support Worker Medical Assistant Care Worker Social Worker

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Child Psychology at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Child Psychology at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Child Psychology at QLS Level 5 course. Due to Child Psychology at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Child Psychology at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Child Psychology at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Child Psychology at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Child Psychology at QLS Level 5 course. This Child Psychology at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Child Psychology at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Child Psychology at QLS Level 5 course: Module 01: Introduction to Child Psychology Module 02: Introduction to Mental Health Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Cognitive Development Module 07: Social and Emotional Development Module 08: Personality and Intellectual Development of Children Module 09: Understanding Moral Development Module 10: Assessments of Attachment Module 11: Attachment Disorder Module 12: Attachment-Focused Parenting Module 13: Interventions, Treatment and Support Module 14: Signs of Child Neglect Module 15: Risk Factors for Neglect Module 16: The impact of Child Neglect Module 17: Prevent Child Negligence Module 18: Mental Health Related Legislations in the UK Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Child Psychology at QLS Level 5exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Psychology at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Child Psychology at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Child Psychology at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Child Psychology at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Diploma in Particle Physics at QLS Level 4 career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Diploma in Particle Physics at QLS Level 4 course you will get 30 CPD Accredited PDF Certificates, Hard Copy Certificate of 1st Course and our exclusive student ID card absolutely free. Courses Are Included In This Diploma in Particle Physics at QLS Level 4 Bundle: Course 01: Diploma in Particle Physics at QLS Level 4 Course 02: Physics Fundamentals Course 03: Astronomy Complete Course Course 04: Meteorology Course 05: Particle Physics and Nuclear Physics Course 06: Metaphysics Course 07: Engineering Calculus Course 08: Trigonometry for Electrical Engineering Course 09: Engineering Mechanics Course 10: MATLAB Simulink for Electrical Power Engineering Course 11: Electrical Machines for Electrical Engineering Course 12: Electronic & Electrical Devices Maintenance & Troubleshooting Course 13: Energy Saving in Electric Motors Course 14: Sustainable Energy Management Course 15: Carbon Literacy Knowledge Course Course 16: Organic Chemistry Course 17: Radiography Course 18: Meteorology Course 19: Geology and Natural Resources Course 20: Archaeology Embarking on Diploma in Particle Physics at QLS Level 4 is more than just taking an online course; it's an investment in your future. By completing this Diploma in Particle Physics at QLS Level 4 bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Diploma in Particle Physics at QLS Level 4 today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of this bundle Get a free student ID card with Diploma in Particle Physics at QLS Level 4 Lifetime access to the Diploma in Particle Physics at QLS Level 4 course materials Get instant access to this Diploma in Particle Physics at QLS Level 4 course Learn Diploma in Particle Physics at QLS Level 4 from anywhere in the world 24/7 tutor support with the Diploma in Particle Physics at QLS Level 4 course. Diploma in Particle Physics at QLS Level 4 is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Diploma in Particle Physics at QLS Level 4 Training! Diploma in Particle Physics at QLS Level 4 premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Diploma in Particle Physics at QLS Level 4 is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Diploma in Particle Physics at QLS Level 4 course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Particle Physics at QLS Level 4 exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 320 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Particle Physics at QLS Level 4 course is ideal for: Students seeking mastery in Diploma in Particle Physics at QLS Level 4 Professionals seeking to enhance Diploma in Particle Physics at QLS Level 4 skills Individuals looking for a Diploma in Particle Physics at QLS Level 4-related career. Anyone passionate about Diploma in Particle Physics at QLS Level 4 Requirements This Diploma in Particle Physics at QLS Level 4 doesn't require prior experience and is suitable for diverse learners. Career path This Diploma in Particle Physics at QLS Level 4 bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included

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Accelerate your career in financial investigations with this robust training program. Gain mastery over the intricacies of financial crimes, evidence gathering, legal frameworks, and advanced investigative techniques. Equip yourself to produce court-ready reports and become a skilled Financial Investigator.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

HR Training: Writing Effective Email at Work Engage in HR email excellence with our HR Training course. Learn HR-focused email etiquette and hone your HR email style for effective communication. Learning Outcomes: Understand HR email communication importance. Apply HR email writing fundamentals. Demonstrate HR email etiquette. Compose HR professional emails. Utilise HR email advanced techniques. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit HR Training: Writing Effective Email at Work Course Syllabus Master HR Email Communication: Gain critical insights into the role of email communication in HR, understanding its crucial function in workplace relationships and policy dissemination. Apply HR Email Fundamentals: Master the essential principles of crafting clear and concise emails in an HR setting, ensuring your messages command attention and action. Explore HR Email Etiquettes: Develop your unique HR email style that aligns with HR standards and effectively communicates professionalism. Compose Various HR Emails: Learn to craft a range of HR emails, including recruitment messages, onboarding instructions, and performance feedback. Utilise HR Advanced Email Techniques: Dive into advanced HR email techniques, such as personalisation and persuasive writing, to maximise the impact of your HR communications. Adapt to HR Email Trends: Stay abreast of emerging trends in HR email communication, continuously refining your email writing skills to suit a dynamic HR landscape.

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan