10637 Professional Development courses delivered On Demand

Register on the Phlebotomy Technician Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Phlebotomy Technician Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Phlebotomy Technician Training Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Phlebotomy Technician Training, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Phlebotomist Training Module 01: Venepuncture: A Method of Phlebotomy Venepuncture A Method of Phlebotomy 00:10:00 Module 02: Anatomy and Physiology Anatomy and Physiology 00:09:00 Module 03: Before Venepuncture Before Venepuncture 00:21:00 Module 04: During Venepuncture During Venepuncture 00:09:00 Module 05: After Venepuncture After Venepuncture 00:06:00 Module 06: Venepuncture for Blood Donation Venepuncture for Blood Donation 00:16:00 Module 07: Glossary Glossary 00:18:00 Module 08: Appendix Appendix 00:11:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Highlights of the Course Course Type: Online Learning Duration: 50 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dignity and privacy in health care Understand the core competencies and principles of dignity and privacy in health care Explore the various areas of dignity and privacy in health care Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Dignity & Privacy This dignity and privacy course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy. The dignity and privacy course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected. Who is this Course for? This comprehensive Dignity & Privacy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dignity and privacy in health care can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Dignity & Privacy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Dignity & Privacy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Dignity & Privacy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Overview of the Course Module 2: Understanding the Principles Module 3: Dignity - Good Practice Part 1 Module 4: Dignity - Good Practice Part 2 Module 5: Privacy - Good Practice Module 6: Self-care Module 7: Overcoming Barriers to Dignity and Privacy Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

[vc_row][vc_column][vc_column_text] Description Webinars (also known as web seminars and webcasts) are so powerful that many marketers use them as a content marketing tool to host meaningful, seamless video conferences. Does your job involves hosting webinars, or would you like to host webinars for your business? This Diploma in Webinar course will teach you how to create compelling video conferences, to provide information in real-time, and cut across geographical time zones. This webinar training course is an introductory masterclass that starts with the different types of webinars, and the advantages of paid and free webinars. You will learn which software is best for your business and will develop your communication skills through step-by-step video guidance. Finally, you will explore recording tools, and our virtual speech coach will train you how to use your voice to keep your audience engaged throughout. You can choose to study this online training course part-time or full time, whichever suits you and your schedule best. So, enrol today and invest in your professional development. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Webinar is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Webinar is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Introduction FREE 00:01:00 What is a Webinar 00:08:00 The 4 Types of Webinars 00:09:00 Typical Webinar Sales Funnel Layout 00:15:00 Perfect Webinar Script 00:15:00 The Perfect Webinar Script Powerpoint Template Walkthrough 00:40:00 Module: 02 Use The Next Video for Webinar Countdowns 00:01:00 Countdown Clock 00:30:00 Tips for Creating a PowerPoint Presentation 00:20:00 Should You Do Paid or Free Webinars 00:07:00 Which Webinar Software to Use 00:09:00 My Personal Webinar Sales Funnel 00:12:00 Module: 03 YouTube Live Walkthrough 00:05:00 Tips for Creating The Perfect Webinar 00:07:00 OBS Setup.mp4 00:10:00 Tools I Personally Use for Recording 00:13:00 Creating a Professional Background for $50 00:04:00 Voice Inflection for 2X Sales 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ever dreamed of roaring engines and sleek machines? The UK's automotive industry boasts 860,000 jobs and fuels £82 billion to the economy. Whether you're fascinated by the roar of engines, the intricate workings of machines, or the future of electric vehicles, this Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training career bundle is your gateway to a rewarding career in mechanical or automotive engineering. With this Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training course you will get 18 CPD Accredited PDF Certificates, Hard Copy Certificate of Mechanical Engineering and our exclusive student ID card absolutely free. Courses Are Included In This Bundle: Course 01: Mechanical Engineering Course 02: Internal Combustion Engine Basics Course 03: Rotating Machines Course 04: Automotive Engineering: Onboard Diagnostics Course 05: Diploma in Supercharger Automobile Engineering Course 06: Hybrid Vehicle Expert Training Course 07: Fundamentals of Centrifugal Pump (Mechanical Engineering & HVAC) Course 08: Engine Lubricant System Training - Level 4 Course 09: Car Restoration Course 10: Mechanic Training Course 11: Car Mechanic and Repair Training Course 12: Motorbike Mechanic & Servicing Course 13: Electric Circuits for Electrical Engineering Course 14: Electrical Machines for Electrical Engineering Course 15: Electronic & Electrical Devices Maintenance & Troubleshooting Course 16: MATLAB Simulink for Electrical Power Engineering Course 17: Engineering Management Course 18: PUWER Embarking on Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training is more than just taking an online course; it's an investment in your future. By completing this Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle Training This Bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This Bundle comes with 24/7 tutor support Start your learning journey straightaway! Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training premium bundle consists of 18 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Mechanical Engineering, Automotive Engineering & Hybrid Vehicle Training exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Mechanic Engineer Technician Manager Designer Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK manufacturing industry contributes a staggering £191 billion to the economy, and skilled mechanical engineers are in high demand. This Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles bundle empowers you to tap into this exciting field, covering fundamental principles, advanced technologies, and in-demand specialisations. With this Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles course you will get 18 CPD Accredited PDF Certificates, Hard Copy Certificate of Mechanical Engineering and our exclusive student ID card absolutely free. Courses Are Included In This Bundle: Course 01: Mechanical Engineering Course 02: Automotive Engineering: Onboard Diagnostics Course 03: Diploma in Supercharger Automobile Engineering Course 04: Turbocharging A to Z Course 05: Electrical Machines for Electrical Engineering Course 06: MATLAB Simulink for Electrical Power Engineering Course 07: Electronic & Electrical Devices Maintenance & Troubleshooting Course 08: Internal Combustion Engine Basics Course 09: Rotating Machines Course 10: Hybrid Vehicle Expert Training Course 11: Large Goods Vehicle (LGV) Course 12: Car Restoration Course 13: Engine Lubricant System Training Course 14: Car Maintenance & Servicing Course 15: Mechanic Training Course 16: MET Technician Course 17: RIDDOR Awareness Course 18: Working in Confined Spaces Embarking on Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles is more than just taking an online course; it's an investment in your future. By completing this Mechanical Engineering bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Get a Free CPD Accredited Certificate upon completion of this bundle Get a free student ID card with Mechanical Engineering Training Get instant access to this Mechanical Engineering course. Learn from anywhere in the world The Mechanical Engineering is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The Mechanical Engineering comes with 24/7 tutor support Start your learning journey straightaway! This Mechanical Engineering's curriculum has been designed by Mechanical Engineering experts with years of Mechanical Engineering experience behind them. The Mechanical Engineering course is extremely dynamic and well-paced to help you understand Mechanical Engineering with ease. You'll discover how to master the Mechanical Engineering skill while exploring relevant and essential topics. Certification You have to complete the assignment given at the end of the Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in Mechanical Engineering Professionals seeking to enhance Mechanical Engineering skills Individuals looking for a Mechanical Engineering-related career. Anyone passionate about Mechanical Engineering Requirements This Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles doesn't require prior experience and is suitable for diverse learners. Career path This Mechanical Engineering: Machine Dynamics, Combustion Engine & Hybrid Vehicles bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know the UK engineering sector employs over 2.3 million people, with a predicted growth of 5% by 2028? This bundle equips you with the in-demand skills to thrive in this dynamic field, empowering you to design, build, and maintain the machines that shape our world. This Mechanical Engineering, HVAC Training & Automotive Engineering bundle covers the fundamentals of mechanical engineering, internal combustion engines, HVAC systems, and electrical power, equipping you with the skills to excel in various technical fields. With this Mechanical Engineering, HVAC Training & Automotive Engineering course, you will get 18 CPD Accredited PDF Certificates, Hard Copy Certificate of Mechanical Engineering and our exclusive student ID card absolutely free. Courses Are Included In Bundle: Course 01: Mechanical Engineering Course 02: Internal Combustion Engine Basics Course 03: Rotating Machines Course 04: HVAC Basics and Load Calculation Masterclass Course 05: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 06: Electric Power Metering for Single and Three-Phase Systems Course 07: Short Circuit Analysis for HV Three-Phase Systems Course 08: MATLAB Simulink for Electrical Power Engineering Course 09: Automotive Engineering: Onboard Diagnostics Course 10: Engine Lubricant System Training Course 11: Turbocharging A to Z Course 12: Diploma in Supercharger Automobile Engineering Course 13: Hybrid Vehicle Expert Training Course 14: Large Goods Vehicle (LGV) Course 15: Electronic & Electrical Devices Maintenance & Troubleshooting Course 16: PUWER Course 17: Car Maintenance & Servicing Course 18: Mechanic Training Embarking on Mechanical Engineering, HVAC Training & Automotive Engineering is more than just taking an online course; it's an investment in your future. By completing this Mechanical Engineering, HVAC Training & Automotive Engineering bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Mechanical Engineering, HVAC Training & Automotive Engineering today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle Lifetime access to the course materials Get instant access to these courses Learn from anywhere in the world 24/7 tutor support with this Bundle course. This Bundle is an entirely online, interactive lesson with voiceover audio. Start your learning journey straightaway! Mechanical Engineering, HVAC Training & Automotive Engineering premium bundle consists of 18 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Mechanical Engineering, HVAC Training & Automotive Engineering is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Mechanical Engineering, HVAC Training & Automotive Engineering course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Mechanical Engineering, HVAC Training & Automotive Engineering exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Mechanical Engineering, HVAC Training & Automotive Engineering doesn't require prior experience and is suitable for diverse learners. Career path This Mechanical Engineering, HVAC Training & Automotive Engineering bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Unlock new career opportunities in healthcare with our Health and Social Care Level 5 Diploma. Designed to elevate your expertise, this comprehensive program equips you with advanced skills in patient care, management, and advocacy. Gain valuable insights into healthcare policies, ethical considerations, and leadership strategies, preparing you for impactful roles in hospitals, care facilities, and community organizations. Elevate your career in health and social care today.

Course Overview Makeup can be used in many wondrous ways; as a fun way of expressing yourself or as a means of covering up certain 'flaws'. However you choose to use it, this Makeup Application Certification will teach you the skills and techniques required to create perfect looks for any occasion.  Ideal for anyone looking to become a professional Makeup Artist or Beauty Therapist, it covers practical training on everything from everyday makeup application techniques to tanning and body makeup. You will learn how to contour like a pro, work with different face shapes, conceal flaws on the skin, and much more. This course is packed full of tips and tricks for women and men's beauty, with video tutorials guiding you on how to highlight your clients' best features for a complete makeover experience. Not only that, but you will gain an insight into the beauty industry in general and the different career opportunities available to you. Create stunning flawless makeup looks for every occasion, and enrol in this professional MUA course today! What You Will Learn This Professional Makeup Application Course aims to teach essential makeup applications and techniques for those looking to kickstart a career in the beauty industry. It covers how to use Makeup Artist tools for a flawless finish, as well as grooming tips for men. The Professional Makeup Artist's Kit Working With Different Face Shapes, Ages & Skin Tones Professional Makeup Application Techniques Tips for Contouring, Defining and Concealing Makeup for Weddings & Special Occasions Makeup Application Techniques & Tips for Guys Professional Sunless Tanning Tutorial Skincare Basics & Bath Products How to Apply Body Makeup & Body Art Hair Salon Basics and Hairstyle Tutorials Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Course Overview Do you have what it takes to run your own bookkeeping business? Find out today and take the next step up the career ladder! This How to Start a Bookkeeping Course is perfect for bookkeeping and accounting professionals looking to set up their own company and gain the expertise to work for themselves. It covers everything you need to know to run a successful bookkeeping business, including the mindset you'll need to rise to the top of your game. This course includes useful exercises designed by bookkeeping experts, as well as essential information on the different aspects of running a bookkeeping business. It covers a range of topics, from identifying key objects for your business to strategies for acquiring and retaining clients. What's more, you'll gain a deeper understanding of bookkeeping systems, building on your industry knowledge and skillset. If you're thinking of becoming a self-employed Bookkeeper, this training course will also provide valuable information for you, as it touches on the bookkeeping industry in general, and standard bookkeeping codes of practice. Expand your horizons and gain the expertise to start your own bookkeeping business, with this step-by-step training course. What You Will Learn In this Bookkeeping Business Course, you will learn how to start your own bookkeeping business step-by-step. This course is ideal for current bookkeeping professionals and accounting students who are looking for expert guidance on where to begin and how to get set up. Managing Financial Statements Managing Legal Contracts Developing the Right Mindset Strategies for Generating & Retaining Clients An Introduction to Bookkeeping Systems Identifying Key Business Objectives Test Exercises to Try How to increase your Sales and Proft Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.