10632 Professional Development courses in London delivered On Demand

Project Management: The Intentional Profession 'To be is to do.' Project managers focus on the tools, techniques and effort it takes to 'do' well and deliver the change that mission demands. But we can also choose to 'do good,' and that is what providing our skills as pro bono services to our communities is all about. Like PMs, service-oriented Non-Profit Organizations struggle to deliver community services in a resource-constrained environment. PMs have mastered the skills needed to make things happen in these environments. With the 2015 Project Management Day of Service (PMDoS), two executives organized roughly 400 PMs to assist NPOs in defining and scoping nearly 100 projects - in one day! That is intent. That is engagement. That is meaningful project management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Get ready for an exceptional online learning experience with the Office Mangement, Legal Secretary, PA, HR & Touch Typing bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Office Mangement, Legal Secretary, PA, HR & Touch Typing is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Office Mangement & Legal Secretary package has something for everyone. As part of the Office Mangement, Legal Secretary, PA, HR & Touch Typing package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Office Mangement & Legal Secretary bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Office Administration Personal Assistant Legal Secretary Leadership Skills Training Online Meeting Management Minute Taking Course Diary Management Document Control Touch Typing Training Email Writing Training HR Management Course Team Management Facilities Administrator Paralegal Training Conflict Resolution Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Office Mangement & Legal Secretary Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Office Mangement & Legal Secretary. Build a strong knowledge base in your chosen course via the Office Mangement & Legal Secretary. Benefit from the flexibility and convenience of online learning. With the Office Mangement & Legal Secretary package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Office Mangement, Legal Secretary, PA, HR & Touch Typing, a rich anthology of 15 diverse courses. Each course in the Office Mangement & Legal Secretary bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisOffice Mangement, Legal Secretary, PA, HR & Touch Typing bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Office Mangement, Legal Secretary, PA, HR & Touch Typing bundle offers you the flexibility and convenience to learn at your own pace. Make the Office Mangement & Legal Secretary package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Mangement, Legal Secretary, PA, HR & Touch Typing bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Office Mangement, Legal Secretary, PA, HR & Touch Typing bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Office Mangement & Legal Secretarybundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Nursery Teacher Training, Primary Teaching, SEN & Phonics bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Nursery Teacher Training, Primary Teaching, SEN & Phonics is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Nursery Teacher Training package has something for everyone. As part of the Nursery Teacher Training, Primary Teaching, SEN & Phonics package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Nursery Teacher Training bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Nursery Teacher Training Course Nursery Assistant and Child Attachment Early Years Primary Teaching Primary Teacher Montessori Education for Early Childhood Nursery Nurse The Importance of Preschool Education in Child Development Teaching Assistant Phonics Teaching Diploma SEN Teaching Assistant Child Development and Care Child Playwork Lesson Planning for Teaching KS1 and KS2 Teaching Assistant- Complete Bundle The Complete Guide To Getting A Teaching Job Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Nursery Teacher Training Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Nursery Teacher Training. Build a strong knowledge base in your chosen course via the Nursery Teacher Training. Benefit from the flexibility and convenience of online learning. With the Nursery Teacher Training package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Nursery Teacher Training, Primary Teaching, SEN & Phonics, a rich anthology of 15 diverse courses. Each course in the Nursery Teacher Training bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisNursery Teacher Training, Primary Teaching, SEN & Phonics bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Nursery Teacher Training, Primary Teaching, SEN & Phonics bundle offers you the flexibility and convenience to learn at your own pace. Make the Nursery Teacher Training package your trusted companion in your lifelong learning journey. CPD 215 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Nursery Teacher Training, Primary Teaching, SEN & Phonics bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Nursery Teacher Training, Primary Teaching, SEN & Phonics bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Nursery Teacher Training bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Supplementary Resources Supplementary Resources - Creative Color Training For Art Painters 00:00:00 Creative Color - for Fine Art Painters Chapter 1 - Creating An Enhanced Full Palette 00:05:00 Chapter 2 Project - Varying Reds 00:09:00 Chapter 3 - Color Variety In Painting 00:08:00 Chapter 4 - Vary Color Using Stripes 00:15:00 Chapter 5 - Favorite Colors & New Painting Ideas 00:08:00 Chapter 6 - Using Color To Frame & Finish Your Painting 00:13:00 Chapter 7 - Conclusion 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Did you know that there are over 263,000 teaching assistants employed across the UK, with the majority working in primary schools? This vital role has seen an increase in demand over the past few years, making it a promising career choice for those passionate about education. Discover a fulfilling career as a Primary Teaching Assistant with our comprehensive course designed to equip you with the essential knowledge and skills required to excel in this ever-growing profession. You'll learn from expertly designed learning materials, gaining insights into the daily responsibilities of a teaching assistant alongside strategies for creating the most effective learning environments for young children. Our course covers a wide range of topics, such as child development, special educational needs support, and maintaining strong communication with students. Additionally, you'll be familiarised with the intricacies of the UK's primary education system, including school policies, curriculum planning, and assessment methods. By the end of the course, you'll be well-prepared to make a real difference in the lives of young learners. Embarking on a career as a Primary Teaching Assistant not only offers you the opportunity to contribute positively to children's learning experiences, but also presents a variety of potential career paths within the education sector. Don't miss out on this chance to join the ranks of dedicated professionals shaping the future of our society. So enrol in our Primary Teaching Assistant course today and start making a lasting impact on young minds! This Diploma in Primary Teaching Assistant at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Acquire essential knowledge of a teaching assistant's role. Understand professional development opportunities for TAs. Familiarise with school policies and working collaboratively. Explore curriculum, assessment, and monitoring techniques. Create conducive learning environments for pupils. Employ ICT, literacy, and numeracy development strategies. Support child development and special educational needs. Manage student behaviour and foster positive relationships. Why Prefer This Primary Teaching Assistant Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Primary Teaching Assistant course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Primary Teaching Assistant Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with The Students Module 10: Career Prospects for TA in the UK Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Primary Teaching Assistant at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who aspire to become primary teaching assistants in the UK. It provides a comprehensive overview of the role and responsibilities, along with the necessary skills and knowledge required to excel in this profession. The course is suitable for those with a passion for education and a genuine interest in helping children achieve their full potential. It covers various aspects, including professional development, understanding school policies, curriculum planning, assessment methods, and creating an effective learning environment. In addition, the course offers insights into child development, special educational needs support, and maintaining strong communication with students. It is ideal for people seeking a rewarding career in education, offering them a solid foundation to build their skills and contribute positively to the learning experience of young children. Requirements Primary Teaching Assistant Career path People look to explore these opportunities in this sector: Primary Teaching Assistant - £14-20k/year SEN Teaching Assistant - £16-24k/year Higher Level Teaching Assistant - £18-26k/year Learning Support Assistant - £14-20k/year Classroom Support Worker - £14-20k/year Certificates Certificate of completion Digital certificate - £10 Diploma in Primary Teaching Assistant at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Primary Teaching Assistant at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £99 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulateexcessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

Thinking about a career in Business Analysis? The BCS Practitioner Certificate in Business Analysis has been designed to provide valuable learning for those in roles such as business analyst, business architect, business systems analyst, data analyst, enterprise analyst, management consultant, process analyst, product manager, product owner, project manager, and systems analyst.

Highlights of the Course You will be given ample opportunity to practise on the Manikinin the Face to Face Practical Training National Occupational Standard for Obtaining Venous Blood Sample & demonstrate appropriate infection control principles when performing training 3 Hours of Remote Theoretical Learning & 7 Hours of Face-to-Face Training Sessions at London Centre Once you are confident at taking blood from the manikin, you will have the opportunity to take blood from a fellow participant with consent. Selection of veins for cannulation Arm and hand physiology and anatomy Types of Cannula & Process of cannulation Safety measures & Proper insertion of the cannula What you will learn from this course? Recognise the proper veins for cannulation Learn the physiology and anatomy of the hands and arms Gain knowledge about the different cannula sizes Outline the dangers of cannulation. Know how to select the correct equipment for cannulation Learn how to install the cannula correctly Understand the safety measures that must be followed Learn how to properly remove and cleanse a cannula Acquire an understanding of dressing practices Understand proper sharps disposal techniques Venepuncture and Cannulation Training Course in London  This Venepuncture and Cannulation Training Course will help you become proficient in the safest techniques for handling, flushing, and removing a cannula as well as other important information regarding the venepuncture and cannulation procedures. You will receive hands-on training conducted by specialists in the field and hands-on experience to justify your role.  Effectively identify veins for cannulation Legal aspects of venepuncture and cannulation Arm and hand physiology and anatomy Various types of cannula The entire process of cannulation Safety measures and infection prevention Appropriate cannula insertion and removal Proper prior and aftercare Professional competence and accountability Online theoretical learning We offer comprehensive theoretical instruction for the first part of our Venepuncture and Cannulation Training Course, which you can finish at your convenience. After completing the coursework and tests, you can go to the practical learning section.  Offline practical training (designated London office) You will receive practical demonstrations and hands-on training as a part of the practical training to support your role. To ensure optimum attendance, practical training is offered on weekends. You will be needed to attend the training from our office in London, the location of which will be disclosed to you at the time of enrollment. Who is this Course for? This course is open to health visitors, physiotherapists, occupational therapists and healthcare professionals looking to enhance their cannulation and venepuncture skills This course is also ideal for nurses, midwives, pharmacists and doctors looking to acquire venepuncture and canulation skills Anyone who works in the health sector can take this course to refresh their overall venepuncture and canulation skills Beginners and aspiring individuals who want to begin their career in the health sector can also take this Venepuncture and Cannulation Training Course Entry Requirements This Venepuncture and Cannulation Training Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Venepuncture and Cannulation Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. You will be guided to the practical learning component, which will be delivered face-to-face, once the coursework and tests have been successfully completed. For practical training, weekend sessions have been implemented to assure the highest possible attendance. Your requirement to attend the training at our London office will be made clear to you upon enrollment. Advance Your Career This Venepuncture and Cannulation Training Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Venepuncture and Cannulation Training Course in London, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. This Venepuncture and Cannulation Training Course is accredited by Continuing Professional Development (CPD).  Cannulation Course Curriculum (E-Learning Material) Module 1: IV Cannulation Training – Course Introduction Module 2: What are Venepuncture and Cannulation Module 3: Anatomy and Physiology of the Circulatory System Module 4: Legal Aspects of Venepuncture (Phlebotomy) and Cannulation Module 5: Practitioner Requirements Module 6: Professional Competence and Accountability Module 7: Documentation and Record Keeping Module 8: Vicarious Liability Module 9: Consent Module 10: Influencing Factors during Venepuncture Module 11: Infection Prevention and Management Module 12: Hemolysis Module 13: Selecting Correct Equipment Module 14: Procedure of Venepuncture and Cannulation Module 15: Order of Draw Module 16: Peripheral Cannula and Venepuncture Module 17: Procedure Prior to Cannulation Module 18: During Cannulation Module 19: Cannula Size and Cannulation Aftercare Module 20: Removal of Cannulation Module 21: Complications Module 22: Cannulation Training: Conclusion

Getting Started The ILM Level 3 Leadership and Management course is perfect for individuals who have management responsibilities but lack formal training and are committed to enhancing their skills. The course is especially beneficial for team leaders looking to advance to the next management level and managers who must guide their teams through organisational changes, budget reductions, or other challenging situations. Through this ILM Level 3 Leadership and Management course, you will develop leadership skills, improve decision-making capabilities, hone management techniques, enhance team performance, and gain a deeper understanding of organisational behaviour. The course will also provide opportunities for practical application of skills in real-world scenarios and open doors to further career advancement. You will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals through an extensive selection of units. Key Benefits For Learners Acquire a range of management skills and apply them in your current role Strengthen your leadership capabilities to inspire and empower teams, and skilfully navigate relationships Elevate your leadership and management proficiency by leveraging your personal knowledge, values, and driving force For Organisations Effective and confident First line managers Better relationships and healthy communication within teams Proven skills: Managers will demonstrate the ability to apply their new skills to drive success in your organisation Equip your managers with the tools to continuously develop their own skills and abilities Career Pathways The ILM Level 3 Leadership and Management can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 3 Leadership and Management is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Have considerable work experience as a team leader or supervisor or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Successful learners may progress to a range of qualifications including the following: ILM Level 3 Diploma in Facilities Management ILM Level 4 Award, Certificate or Diploma in Leadership and Management Why gain a ILM Qualification? The Level 3 Certificate in Leadership and Management is ideal for individuals with management responsibilities who need formal training and are serious about developing their abilities. The course is made up of a wide range of units covering core management skills - such as understanding how to organise and delegate - plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the coourse to be tailored to meet the needs of the individual and employer. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Diploma in Leadership and Management ILM Level 3 Certificate in Coaching and Mentoring ILM Level 4 Award, Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Risk in the Workplace Reference No : 8600-403 Credit : 3 || TQT : 30 UNIT2- Developing People in the Workplace Reference No : 8600-405 Credit : 5 || TQT : 50 UNIT3- Understand How to Lead Effective Meetings Reference No : 8600-328 Credit : 2 || TQT : 20 UNIT4- Leading and Motivating a Team Effectively Reference No : 8600-341 Credit : 2 || TQT : 20 UNIT5- Developing Own Leadership Capability Using Action Learning (Diploma only) Reference No : 8600-342 Credit : 10 || TQT : 100 UNIT6- Understanding Change in the Workplace Reference No : 8600-209 Credit : 2 || TQT : 20 UNIT7- Developing Yourself as an Effective Team Member Reference No : 8600-230 Credit : 3 || TQT : 30 UNIT8- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT9- Understanding Innovation and Change in an Organisation Reference No : 8600-301 Credit : 2 || TQT : 20 UNIT10- Planning Change in the Workplace Reference No : 8600-302 Credit : 2 || TQT : 20 UNIT11- Giving Briefings and Making Presentations Reference No : 8600-307 Credit : 2 || TQT : 20 UNIT12- Understanding Performance Management Reference No : 8600-323 Credit : 2 || TQT : 20 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.