Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Data Analysis Welcome 00:02:00 Agenda and Principles of Process Management 00:06:00 The Voice of the Process 00:04:00 Working as One Team for Improvement 00:04:00 Exercise: The Voice of the Customer 00:03:00 Tools for Data Analysis 00:07:00 The Pareto Chart 00:02:00 The Histogram 00:02:00 The Run Chart 00:03:00 Exercise: Presenting Performance Data 00:04:00 Understanding Variation 00:06:00 The Control Chart 00:06:00 Control Chart Example 00:04:00 Control Chart Special Cases 00:06:00 Interpreting the Control Chart 00:09:00 Control Chart Exercise 00:07:00 Strategies to Deal with Variation 00:05:00 Using Data to Drive Improvement 00:13:00 A Structure for Performance Measurement 00:06:00 Data Analysis Exercise 00:05:00 Course Project 00:03:00 Test your Understanding 00:16:00 Assessment Assessment - Data Analysis Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
The CPD Accredited Travel Agent Course is designed to equip you with the knowledge and expertise needed to succeed in the dynamic world of travel. From understanding the intricacies of booking systems to mastering customer service techniques, this course provides you with the tools to navigate the travel industry with confidence. The flexible, online format allows you to learn at your own pace, meaning you can fit your studies around your lifestyle. With a focus on industry-standard practices and customer relations, this course is perfect for anyone looking to refine their skills or take their travel career to the next level. Whether you're new to the industry or seeking to build upon existing knowledge, this programme is structured to ensure you’re well-versed in everything from travel booking processes to international regulations. All while gaining a CPD accreditation to demonstrate your commitment to professional development. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Travel Agent profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Travel Agent - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Travel Agent - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Travel Agent - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Travel Agent - CPD Accredited training.
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