10632 Professional Development courses in Cardiff delivered On Demand

Osteopathy isn’t just about cracking backs – it’s a science-driven approach to understanding how the body moves, functions, and heals. The Osteopathy Fundamentals Course dives into this unique healthcare system with clarity and focus, exploring how osteopathic methods influence everything from posture to pain relief. It’s ideal for those curious about how structure affects function and keen to explore a discipline that’s been trusted for over a century. You’ll explore the core principles of osteopathy, including anatomy, physiology, and the body’s self-healing mechanisms – all in an easy-to-follow format that avoids jargon and fluff. Whether you’re interested in bodywork, health sciences, or want to explore a pathway within the wellness field, this course will give you a solid understanding without ever needing to wear a lab coat or leave your sofa. No fluff. Just pure knowledge, structured to make sense. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Osteopathy Module 2: Anatomy and Physiology for Osteopaths Module 3: Osteopathic Assessment and Diagnosis Module 4: Osteopathic Treatment Techniques Module 5: Osteopathy in Specific Patient Populations Module 6: Osteopathic Approaches to Common Musculoskeletal Conditions Module 7: Integrative Approaches in Osteopathy Module 8: Professional Development and Practical Skills Learning Outcomes Analyse anatomical structures to inform precise Osteopathic assessments. Demonstrate proficiency in varied Osteopathic treatment techniques. Apply diagnostic skills to identify and address musculoskeletal issues effectively. Tailor Osteopathic approaches to meet the unique needs of diverse patient populations. Integrate holistic methods into Osteopathic practices for comprehensive patient care. Cultivate professional development and practical skills essential for a successful Osteopathic career. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Osteopaths seeking a comprehensive and accredited education. Healthcare professionals looking to expand their skill set. Individuals passionate about holistic healthcare practices. Those eager to address musculoskeletal conditions through non-invasive methods. Career-changers seeking a fulfilling path in healthcare. Students aiming to become adept Osteopathic practitioners. Allied health professionals enhancing their knowledge. Anyone fascinated by the intersection of anatomy, physiology, and holistic healing. Career path Osteopath in private practice Osteopathic consultant in healthcare facilities Collaborative roles in multidisciplinary clinics Osteopathic researcher in academic institutions Specialist in sports and rehabilitation centres Osteopathic lecturer in educational institutions Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Measurement and Governance for Agile Leaders - Why it's not Working and What it Does To achieve true business agility. leaders must not only grow and support self-reliant. cross-functional. self-organizing teams; they must also change the way their organizations fund and oversee their agile initiatives. They must believe in feedback and allow that feedback to work. However. old measures like 'on time' and 'within budget' are not useful when markets and customers are constantly changing. potentially resulting in delivering great solutions to problems that no longer exist. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Embark on an exciting journey into the world of Medical & Clinical Administration with our comprehensive diploma course. This specially curated bundle comprises 11 courses, including a QLS-endorsed course that comes with a free hardcopy certificate. With the remaining 10 courses being CPD-QS accredited, you can be assured of top-notch quality and relevance. Learn how to efficiently manage medical and clinical administrative tasks, from pharmacology to radiography, and gain valuable skills that are in high demand in the healthcare industry. Whether you're a medical professional looking to upgrade your skills or someone aspiring to enter the healthcare field, this course is perfect for you. The first course in this bundle is the QLS-endorsed Medical & Clinical Administration Diploma, which comes with a free hardcopy certificate. This certificate is a valuable addition to your resume, showcasing your dedication to professional development. The remaining 10 courses cover a range of topics, including pharmacy professional training, paramedicine, medical terminology, infection prevention, and more, ensuring a well-rounded education in medical and clinical administration. Enrol now and take the first step towards a rewarding career in the healthcare industry! This Medical & Clinical Administration Diploma Bundle Package includes: Course 01: Diploma in Medical & Clinical Administration QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Pharmacology Course 02: Pharmacy Professional Training - Level 5 Course 03: Paramedicine Study Course 04: Control and Administration of Medicines Online Training Course Course 05: Introduction to Medical Terminology Course 06: Radiography Course 07: Healthcare GDPR Training Course 08: Nurse Prescribing Diploma Course 09: Clinical Observations Skills Course 10: Infection Prevention & Control Training Why Prefer This Medical & Clinical Administration Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Medical & Clinical Administration Diploma bundle course, you will be able to learn: Gain a deep understanding of pharmacology and pharmacy professional training at Level 5. Acquire knowledge and skills in paramedicine, clinical observation, and infection prevention and control. Learn the essentials of medical terminology and radiography, and how to effectively manage and administer medicines. Familiarise yourself with healthcare GDPR requirements and best practices. Develop competence in nurse prescribing and infection prevention, preparing you for a rewarding career in the healthcare industry. ***Curriculum breakdown of Medical & Clinical Administration Diploma*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics How is the Medical & Clinical Administration Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Medical professionals looking to enhance their skills and knowledge in medical and clinical administration. Individuals aspiring to work in the healthcare field and seeking a comprehensive education in various aspects of medical and clinical administration. Professionals seeking a career change or advancement opportunities in the healthcare industry. Career path This bundle will give you an edge in various professions, such as: Medical Administrator Clinical Administrator Pharmacy Technician Radiographer Nurse Prescriber Healthcare Administrator According to industry data, professionals in these roles can expect to earn competitive salaries in the UK, ranging from £25,000 to £45,000 per annum, depending on experience and qualifications. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Medical & Clinical Administration QLS Level 5 Hard copy certificate - Included

Establishing a Business Analysis Framework to Increase Organizational Agility Establishing a Business Analysis Framework to Increase Organizational Agility In managing today's complex project portfolios, many organizations are faced with challenges due to globalization, changing business priorities, and technological demands. To respond quickly to these challenges, organizations have to embrace change in order to become more agile. Business analysis is a critical element to achieving this organizational agility. More importantly, establishing an effective business analysis framework ensures that an organization can repeatedly deliver solutions that are aligned to goals and objectives that may evolve over time. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

According to a recent survey, 80% of people in the UK believe that learning new skills is essential for personal and professional development. And if you're looking to upskill in the property industry, then our Property Management, Marketing & Investment Training bundle is just what you need. With a wide range of courses, our bundle provides you with the knowledge and skills necessary to succeed in the property industry. Whether you're a recent graduate or a professional looking to switch careers, our courses can help you take the next step in your career. Don't miss this opportunity to upskill and take the next step in your career. Enrol in our Property Management, Marketing & Investment Training bundle today and unlock the doors to a successful future in the property industry. This Property Management, Marketing & Investment Training Bundle Consists of the following Premium courses: Course 01: Property Management Course 02: Real Estate Agents | Online Course Course 03: Social Housing and Tenant Management Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Property Negotiation Diploma Course 06: Property Law and Legislation Course 07: Residential Property Sales Course 08: Property Developer Level 3 Course 09: Understanding Wills and Probate Laws - Level 2 Course 10: Property Marketing Course 11: Mortgage Adviser Course Course 12: Contract Manager Diploma Course 13: Document Control Course 14: Financial Analysis Learning Outcomes: Acquire essential knowledge and skills in property marketing, such as property appraisal, building construction, and defects, and document control. Understand the principles of conveyancing, including the role of solicitors, the process of transferring property ownership, and UK tax on property. Learn about social housing and tenant management, including the legal framework, tenant responsibilities and rights, and management procedures. Gain expertise in property management, such as managing rental properties, lease agreements, and tenant disputes. Develop skills in property development, including site selection, financing, and planning. Our Property Management, Marketing & Investment Training bundle is carefully designed to provide you with a comprehensive understanding of the property industry. Our courses cover essential topics such as residential property sales, property marketing, conveyancing, social housing and tenant management, property management, property development, and more. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for everyone Requirements This Property Management, Marketing & Investment Training course has been designed to be fully compatible with tablets and smartphones. Career path Property Sales Agent: Salary range £16,000 - £40,000 per year Conveyancing Solicitor: Salary range £30,000 - £70,000 per year Property Manager: Salary range £20,000 - £40,000 per year Property Developer: Salary range £30,000 - £80,000 per year Estate Agent: Salary range £14,000 - £35,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course Residential Property Sales absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

BCS International Diploma in Business Analysis provides in-depth knowledge and skills related to business analysis and demonstrates that you have the necessary expertise to be successful in your field.

CIMA OCS, 100% Pass Guarantee, Full Learning and Revision Components, Tests, Mock Exam, Tutor Support and CIMA Approved Materials Included, Exceptional Pass Rates

Getting Started The QUALIFI Level 5 Diploma in Hospitality and Tourism Management offers skills to tackle intricate organisational issues and opportunities. Its units align with current real-world challenges, providing a platform for testing and enhancing learners' workplace skills and experiences. This Qualification encourages learners to exercise judgement and effectively offer innovative, practical solutions for addressing organisational challenges and issues.  The units in this program are strategically designed to seamlessly integrate with the final year of an undergraduate program at a UK University.  Key Benefits This Qualification prepares learners to Provides in-depth understanding of complex organisational issues and opportunities in the hospitality and tourism industry. Learners gain practical and up-to-date knowledge. Fosters the development of learners' workplace experience and abilities Enable learners to pursue further education and an honours degree. Prepare learners to work in diverse settings.   Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience Career Pathways The Level 5 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum     About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements Qualifications at Level 3 and/or 4 Work experience in a managerial role and demonstrate ambition with clear career goals. Individuals with a first degree in another discipline want to develop their careers in hospitality and tourism management. IELTS 6 (or equivalent) is required for individuals whose first language is not English Progression   The final year of an undergraduate degree, or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Tourism Destination Management Reference No : H/617/5631 Credit : 30 || TQT : 300 In this unit, students will learn and comprehend domestic and global tourist destinations. They will explore the cultural aspects inherent to these destinations and gain insights into the demographic features of their populations. UNIT2- Entrepreneurship in Tourism and Hospitality Management Reference No : T/617/5634 Credit : 30 || TQT : 300 This unit offers insights and comprehension regarding the skill set and attributes associated with entrepreneurs within the travel and tourism sector. UNIT3- Cultural Tourism Management Reference No : L/617/5719 Credit : 30 || TQT : 300 This unit offers learners a comprehensive grasp of the evolution and progress of the cultural and heritage sector, along with an examination of potential conflicts that may emerge within this domain. UNIT4- Research Project Reference No : F/617/5720 Credit : 30 || TQT : 300 Students will explore research techniques, methodologies, and the essential components required for conducting research and examine the diverse theories that form the foundation of formal study. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The objective of Level 7 Diploma in Human Resource Management qualification (accredited by OTHM, UK) is to provide learners with the skills and understanding in Human Resource Management (HRM) that align with good strategic decision making to maintain organisations' competitive advantage. You will acquire knowledge through an integrated approach of theory in Human Resource Management and practice using real-time activities. Successful completion of this qualification will develop learners' Strategic Human Resource Management and Leadership skills and their ability to focus on the requirements of implementing an organisation's strategy. The Level 7 Diploma in Human Resource Management qualification enables learners to progress into or within employment and/or to work toward a relevant Master's programme with advanced standing. Level 7 Diploma in Human Resource Management Key Highlights of Level 7 Diploma in Human Resource Management programme are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 7 Diploma in Human Resource Management will develop and enhance your knowledge and skills in Human Resource Management (HRM) that align with good strategic decision making to maintain organisations' competitive advantage. It will also acquire knowledge through an integrated approach of theory in HRM and practice using real-time activities. Upon successful completion of this Level 7 Diploma in Human Resource Management programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 120) The OTHM Level 7 Diploma in Human Resource Management qualification consists of 6 mandatory units for a combined total of 120 credits Strategic Human Resource Management (20 credits) Engagement of Employees and Organisational Learning (20 credits) Leadership Development and Performance Management (20 credits) Global Resourcing, Talent and Reward Management (20 credits) Managing Employment Relations and Employment Law (20 credits) Research Methods (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Human Resource Management qualification, learners must possess : An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your qualification Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.