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57 Professional Development courses in Sheffield

Getting paid - telephone tactics for debt collection (In-House)

By The In House Training Company

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Getting paid - telephone tactics for debt collection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Internal Audit Leadership Management

5.0(10)

By GBA Corporate

Overview Internal auditing is an independent and objective activity to evaluate an organisation's internal operations. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. It is very important for the organisation to have a smooth flow of accounting as it plays a very important role in the development of the organisation. Financial Managers or any person who deals with Accounts need to see that the company accounts are very updated and are free from any risks that can become a problem during the time of Auditing.  Objectives   By the end of the course, participants will be able to: Efficiently dealing with senior leaders with confidence Effective Contribution and Strategically Analysing and Auditing towards business success Analysing and Evaluating as an effective internal audit leader How to manage key relationships with the audit committee Practical methods for managing the audit committee and senior management Describing the significance to help maximize the contribution to their organization

Internal Audit Leadership Management
Delivered in Internationally or OnlineFlexible Dates
FREE

Exotic Options - Taxonomy, Barriers, and Baskets

5.0(5)

By Finex Learning

Overview This is a 1 Day Product course and as such is designed for participants who wish to improve the depth of their technical knowledge surrounding Exotic Options. Who the course is for Equity and Derivative sales Equity and Derivative traders Equity & Derivatives structurers Quants IT Equity portfolio managers Insurance Company investment managers Risk managers Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Exotic Options - Taxonomy, Barriers, and Baskets
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Tackling Financial Corruption

By Global Risk Alliance Ltd

This course will provide delegates involved in tackling the financial underpinning of corrupt behaviour with the knowledge, concepts and practices necessary to understand and mitigate illicit financial flows.

Tackling Financial Corruption
Delivered In-Person in InternationallyFlexible Dates
Price on Enquiry

FORENSIC ACCOUNTING FOR INSTITUTIONAL INVESTORS

By Behind The Balance Sheet

Our Forensic Accounting Course is designed to help investment analysts detect earnings manipulation. It focuses on creative accounting rather than conducting detailed forensic analysis but we explain the tools short sellers employ to detect fraud and some of the techniques we used at hedge funds to identify short opportunities.

FORENSIC ACCOUNTING FOR INSTITUTIONAL INVESTORS
Delivered In-Person in InternationallyFlexible Dates
Price on Enquiry

ADVANCED VALUATION FOR INSTITUTIONAL INVESTORS

By Behind The Balance Sheet

This course was developed for one of the largest investment institutions in the world, a multi-trillion household name. We explain in detail our tips and tricks to build an accurate and rolling enterprise value, and then review different valuation methodologies, from DCF, through the sum of the parts and football field analyses to LTV/CAC based methods. We conclude with a series of case studies examining the valuation of individual stocks.

ADVANCED VALUATION FOR INSTITUTIONAL INVESTORS
Delivered In-Person in InternationallyFlexible Dates
Price on Enquiry

Safeguarding Children (Awareness to L3)

By Prima Cura Training

To increase your awareness and understanding of what safeguarding children means, in order to increase your confidence to enable you to make a positive contribution towards the process.

Safeguarding Children (Awareness to L3)
Delivered in person or OnlineFlexible Dates
Price on Enquiry
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Educators matching "Professional Development"

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Whyy Change

whyy change

4.9(51)

Rotherham

As a leading training provider, we aim to provide business knowledge & services to transform people and industry.  Whyy choose us?  "I have just recently finished my CMI Level 5 apprenticeship in Management & Leadership. Despite the challenges of COVID in the last 18 months Whyy Change quickly adapted to online learning and they were always there for me. I couldn't recommend them anymore, fantastic experience. Abi Holloway Supply Chain Manager, Sonoco Consumer Products Ltd I decided to do an apprenticeship to develop my skills in my role and was thrilled to come away with a distinction Level 4 Improvement Practitioner. Whilst Lean doesn’t always fit in my work environment I have come away with many tools and techniques that I can use to make my work more effective. The team at Whyy Change were friendly and informative and fully supported us through Covid-19 lockdowns, supporting us with regular Zoom calls when we were unable to visit the office. Amanda Hammer Digital Designer, Rotherham Metropolitan Borough Council Having worked with Whyy? Change for a number of years, I have had nothing but excellent feedback from every apprentice or team member who has engaged in training with them. The whole Whyy? Change team go that extra mile to ensure that learners find the best way to learn for them and encourage and inspire success. Julia Bloomer DL Head of Learning & Development and HR, AESSEAL PLC I’ve recently completed my Chartered Institute of Marketing (CIM) Level 4 Digital Marketing Qualification through an apprenticeship. Emma was extremely helpful throughout the onboarding process and explained everything. My tutor was Laura, who answered any question I had and explained the content in multiple ways if I didn’t understand a certain topic. I can’t recommend Whyy? Change enough it was a great environment to learn within. Such a supportive, caring and encouraging environment. Millie Wilkinson Communications Assistant, Henry Boot PLC I would highly recommend doing an apprenticeship or any other course with Whyy? Change. The help and support I received from all the staff was like no other and I always received 100% from all of them. I’ll be very very impressed and shocked if anyone else can top the level of kindness, helpfulness, passion and respect shown by Whyy? Change. Whether you're straight out of school or looking for a career change after 20 years, Whyy? is the one to choose.

Millhouses Accountancy Training & Development Ltd

millhouses accountancy training & development ltd

Sheffield

Xero is the global leader in online cloud accounting with over 300,000 existing customers in over 100 countries. This software is hosted in the cloud and customers can access it anywhere with the help of an internet connection, an email address and a password. It also has a mobile app for your mobile device allowing you to access your accounts on your mobile phone. It is designed to save you time in performing routine bookkeeping tasks on a day to day basis. Xero has a number of very useful features including the following: A dashboard allowing you to see at a glance the financial health of your business. Connect Xero to your bank accounts by bank feeds which upload transactions from your bank accounts into Xero allowing you to track cashflow and avoid the need to manually input transactions into Xero from your statements. Perform bank reconciliations with a few clicks of a button. Send invoices to customers online through Xero with online payment options. Reduce the time to get paid by including a pay now button. Chase outstanding payments with automatic reminders. Set up repeating invoice templates and have these automatically sent to your customers. Set up repeating bills (for repetitive monthly bills). Reducing data entry. Send statements to customers. Record your expenses. Run your payroll through Xero. File your Vat return with HMRC through Xero. File your statutory accounts and company tax return through Xero tax