6127 Productivity courses

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before According to the UK Government, the employment rate for medical secretaries is expected to grow by 10% between 2020 and 2030. This growth is being driven by the increasing demand for healthcare services in the UK. If you're detail-oriented, have excellent communication skills, and are passionate about the medical field, this career path could be perfect for you. This Medical Secretary Diploma equips you with the skills to excel in a medical office. Learn medical terminology, transcribe dictation, navigate healthcare law, and master administrative tasks. This program strengthens your communication, interpersonal skills, and prepares you for a fulfilling career in medical administration. Your journey towards mastering the role of a Medical Secretary begins here! Courses Included in this Medical Secretary Diploma Bundle: Course 01: Diploma in Medical Secretary at QLS Level 5. Course 02: Introduction to Medical Terminology. Course 03: Medical Transcription. Course 04: Medical Law. Enrol today and unlock a world of opportunity in medical administration. This diploma program will empower you to make a significant contribution to the healthcare industry while propelling your career forward. Learning Objectives of Medical Secretary Diploma Bundle: Understand the role and responsibilities of a medical secretary. Develop the skills to schedule appointments, maintain patient records, and transcribe medical reports. Learn how to communicate effectively with patients and insurance companies. Gain an understanding of the latest medical terminology and legal aspects of medical secretary work. Apply your skills and knowledge to a variety of medical settings. Demonstrate the skills and knowledge required to work as a medical secretary. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Medical Secretary Get a free student ID card with Medical Secretary Training program (£10 postal charge will be applicable for international delivery) The Medical Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medical Secretary course materials The Medical Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Medical Secretary at QLS Level 5 Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics Course 02: Introduction to Medical Terminology Module 01: Human Body Vocabulary With Pictures Module 02: Equipment, Instruments And Lab Tests Module 03: Acronyms And Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood And Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 03: Medical Transcription Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection Course 04: Medical Law Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = 52) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Administrative professionals Medical enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Medical secretary Practice manager Medical coder Healthcare administrator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

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Course Overview Get the very most out of the corporate world's premier business analytics service by taking this comprehensive Advanced Diploma in Microsoft Power BI course. Part of the Power Platform, the application can deliver impressive interactive visualisations but is simple enough for you to quickly create reports and dashboards. Develop these skills to excel in your chosen field of administration.  This comprehensive Power BI tutorial provides an excellent way to learn this service's important and practical abilities. With expert tuition and step-by-step guidance, you will become empowered to use its advanced functionalities and innovative technical combinations, creating professional standard reports and presentations. Take the training today and become an accomplished Power BI professional. This best selling Advanced Diploma in Microsoft Power BI has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced Diploma in Microsoft Power BI is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced Diploma in Microsoft Power BI is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Advanced Diploma in Microsoft Power BI is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced Diploma in Microsoft Power BI, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced Diploma in Microsoft Power BI will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced Diploma in Microsoft Power BI to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Microsoft Outlook Certification Level 3 The Microsoft (MS) Outlook Certification Level 3 course gives all that the representative requires to know, to deal with their Outlook email account, for both individual and business use. As the student finishes every one of the 44 modules in this course, they will rehearse the abilities that they need, to make, oversee, alter and send messages and utilize every one of the instruments that are remembered for the Outlook email program. Upon effective fulfillment of the finish obviously different decision assessment, the colleague gets a testament of ability, which can be advantageously printed at home or - for a little charge - presented on their home. What's Covered in the Course? The accompanying abilities are shrouded in the Level 3 MS Outlook Certification course: Instructions to form, read and answer to an email; Adding, review and saving connections to an email; Adding a mark to an email; Moving or backing up Outlook; Making, exploring and relegating undertakings; Step by step instructions to work with contacts; Making rules, to deal with your messages in Outlook; Making gatherings in Outlook; Making, opening and exploring schedules; Out-of-office answer message; Conveyance alternatives and progressed mail settings; Making modified messages. What are the Benefits of the Course? Each representative should be skillful, to utilize this specialized instrument to its full limit. The association profits by having staff who capability and expertly utilize this capacity. Workers selected on the Outlook course will appreciate the accompanying advantages: Workers may concentrate from any area, on any gadget (PC, PC, tablet or cell phone), as long as they have a web association; The capacity to work at a speed that is agreeable for the representative; Course modules that are not difficult to explore, making the whole cycle agreeable; Proceeded with online help, to upgrade the learning; A perceived and confirmed recognition; Moderate educational cost costs.

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