5502 Productivity courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for Students should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful but isn't necessary. Overview After completing this course, students will be able to: Describe the core capabilities of Dynamics 365 finance and operations apps Describe the capabilities and functionality of Dynamics 365 Finance Describe the capabilities and functionality of Dynamics 365 Supply Chain Management Describe the capabilities and functionality of Dynamics 365 Commerce Describe the capabilities and functionality of Dynamics 365 Human Resources Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP) This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs. Module 1: Explore the core capabilities of Dynamics 365 finance and operations apps Get introduced to the finance and operations apps Create reports and integrate finance and operations apps Module 2: Learn the fundamentals of Dynamics 365 Finance Explore Dynamics 365 Finance core capabilities Explore general ledger Explore accounts payable and accounts receivable Explore expense management, fixed asset management, and budgeting Module 3: Learn the fundamentals of Dynamics 365 Supply Chain Management Identify general capabilities of Dynamics 365 Supply Chain Management Explore warehouse and inventory capabilities Explore manufacturing strategies in Dynamics 365 Supply Chain Management Module 4: Learn the fundamentals of Dynamics 365 Commerce Explore Dynamics 365 Commerce capabilities Explore Microsoft Dynamics 365 B2B e-commerce, Store Commerce and Clienteling Module 5: Learn the fundamentals of Dynamics 365 Human Resources Explore Dynamics 365 Human Resources core capabilities Explore personnel management capabilities in Dynamics 365 Human Resources Module 6: Learn the fundamentals of Dynamics 365 Project Operations Identify project life cycle management capabilities in Dynamics 365 Project Operations Explore the project planning and execution capabilities of 365 Project Operations

Duration 2 Days 12 CPD hours This course is intended for Support Consultant System Administrator Technology Consultant Overview The objective of this course is to enable students to use the one-step migration procedure (DMO - Database Migration Option) to SAP HANA autonomously. This course covers the most important tasks for an SAP HANA administrator for the combined update & migration of an SAP system to the SAP HANA database. Furthermore, it provides details about the procedure and technical details of the process. Getting Familiar with Database Migration Option (DMO) Listing DMO Benefits Explaining DMO Basics Preparing Database Migration Option (DMO) Procedure Ensuring DMO Prerequisites are Fulfilled on the Host Configuring SAP Host Agent for DMO Examining the SUM UI Configuration of Database Migration Option (DMO) Procedure Starting the DMO Run Continuing DMO with Roadmap Steps Configuration and Checks Continuing DMO with Roadmap Steps Preprocessing Listing DMO Procedure Steps Monitoring the Migration Resetting the DMO Procedure Tuning the DMO Downtime Listing the DMO Steps After Roadmap Step Preprocessing Explaining the DMO Release Schedule Listing Migration Options to SAP HANA

Duration 1 Days 6 CPD hours This course is intended for This workshop is intended for Cloud Architects and IT professionals who have architectural expertise of infrastructure and solutions design in cloud technologies and want to learn more about Azure and Azure services Overview At the end of this whiteboard design session, you will leave with the information needed to develop a solid migration plan to keep mission-critical apps and data protected as they are transitioned and modernized. Topics covered will include how to get an inventory of a 2008 server environment, how to categorize 2008 workloads and evaluate the best option for each category, migration and upgrade tools available, TCO analysis tools, offers available from Microsoft to leverage existing licenses and innovations of recent product updates, licensing and technologies. This course will look at the process of migrating workloads to Azure. You will leave with the information needed to develop a solid migration plan to keep mission-critical apps and data protected as your customers transition and modernize their application, data, and infrastructure environment. Whiteboard Design Session - Windows Server 2008 and SQL Server 2008 end of support planning Review the customer case study Design a proof of concept solution Present the solution

Duration 2 Days 12 CPD hours This course is intended for This course is recommended for technical professionals who need to install, configure, and manage multiple security domains within their network security environment. Overview Discuss challenges associated with securing large-scale business organizations with distributed network environments. Describe the Check Point Multi-Domain Security Management solution and its benefits. Understand the components of MDSM and how they work together to help administrators manage multiple network security environments within a single management framework. Understand how to install and configure the Multi-Domain Security Management environment. Describe how to implement Management High Availability within the MDSM environment. Discuss the two types of log server options used to store logs in the Multi-Domain Security Management environment, and how they differ. Understand how to manage and view Multi-Domain activity logs in SmartConsole. Understand how to configure and implement Global Policy to manage rules for multiple domains. Identify various MDSM command line tools commonly used to retrieve information and perform configuration changes on a MDSM Server. Describe troubleshooting tools to use for addressing MDSM Server issues. Understand how VSX works and how to integrate the technology within the MDSM environment. This course provides a comprehensive understanding of the Check Point Multi-Domain Security Management solution and describes how to deploy it within the corporate network environment. Course Outline Multi-Domain Security Management MDSM Installation and Configuration MDSM Log Management Global Policy Management MDSM Troubleshooting Incorporating VSX

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is individuals who administer and maintain SQL Server databases. These individuals perform database administration and maintenance as their primary area of responsibility, or work in environments where databases play a key role in their primary job. The secondary audiences for this course are individuals who develop applications that deliver content from SQL Server databases. Overview After completing this course, you will be able to: Authenticate and authorize users Assign server and database roles Authorize users to access resources Use encryption and auditing features to protect data Describe recovery models and backup strategies Backup and Restore SQL Server databases Automate database management Configure security for the SQL Server agent Manage alerts and notifications Managing SQL Server using PowerShell Trace access to SQL Server Monitor a SQL Server infrastructure Troubleshoot a SQL Server infrastructure Import and export data This course will provide training in how to administer and maintain SQL Server, Azure SQL Database and other cloud-based SQL Server databases. IT professionals who work in environments where databases play a key role in their job will find this material useful. By using demonstrations and hands-on lab exercises, students will learn to carry out these important tasks. This course covers content that was in retired Microsoft Course 20764: Administering a SQL Database Infrastructure. 1 - Creating advanced functions Lesson 1: Converting a command into an advanced function Lesson 2: Creating a script module Lesson 3: Defining parameter attributes and input validation Lesson 4: Writing functions that accept pipeline input Lesson 5: Producing complex pipeline output Lesson 6: Using comment-based Help Lesson 7: Using Whatif and Confirm parameters 2 - Using Microsoft .NET Framework and REST API in Windows PowerShell Lesson 1: Using .NET Framework in PowerShell Lesson 2: Using REST API in PowerShell 3 - Writing controller scripts Lesson 1: Understanding controller scripts Lesson 2: Writing controller scripts with a user interface Lesson 3: Writing controller scripts that create reports 4 - Handling script errors Lesson 1: Understanding error handling Lesson 2: Handling errors in a script 5 - Using XML, JSON, and custom-formatted data Lesson 1: Working with XML formatted data Lesson 2: Working with JSON formatted data Lesson 3: Working with custom-formatted data 6 - Enhancing server management with Desired State Configuration and Just Enough Administration Lesson 1: Implementing Desired State Configuration Lesson 2: Implementing Just Enough Administration 7 - Analyzing and debugging scripts Lesson 1: Debugging in Windows PowerShell Lesson 2: Analyzing and debugging an existing script 8 - Understanding Windows PowerShell Workflow Lesson 1: Understanding Windows PowerShell Workflows Lesson 2: Running Windows PowerShell Workflows

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 1 Days 6 CPD hours This course is intended for This course is designed for all levels of experience in using Microsoft Project, as well as all levels of experience in project management. In particular, this course is designed for persons who need to author Microsoft Project work schedules including Project Managers and Project Assistants, and for management personnel in charge of setting standards for baselining and tracking project data. Overview To gain an understanding of a proven mindset Microsoft Project users should possess each time they open and work Microsoft Project schedules. To gain an understanding of globally accepted project management principles. To be able to effectively apply Microsoft Project into the Execution phase of a normal project life cycle. To gain an understanding of Microsoft Project's baseline capabilities in preparation for analysis and reporting of project data. MS Project: Project Validation, Baseline, and Tracking using Microsoft Project course provides proven tools and techniques for successfully using Microsoft Project to assist with managing projects. MS Project: Project Validation, Baseline, and Tracking using Microsoft Project course provides proven tools and techniques for successfully using Microsoft Project to assist with managing projects.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for professionals in a variety of job roles who are currently using desktop or web-based data management tools such as Microsoft Excel or SQL Server reporting services to perform numerical or general data analysis. They are responsible for connecting to cloud-based data sources, as well as shaping and combining data for the purpose of analysis. They are also looking for alternative ways to analyze business data, visualize insights, and share those insights with peers across the enterprise. This includes capturing and reporting on data to peers, executives, and clients. Overview In this course, you will analyze data with Microsoft Power BI. You will: Analyze data with self-service BI. Connect to data sources. Perform data cleaning, profiling, and shaping. Visualize data with Power BI. Enhance data analysis by adding and customizing visual elements. Model data with calculations. Create interactive visualizations. As technology progresses and becomes more interwoven with our businesses and lives, more data is collected about business and personal activities. This era of 'big data' is a direct result of the popularity and growth of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantages. Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Microsoft© Power BI© software is designed for this purpose. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, enabling users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action. Analyzing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Connecting to Data Sources Topic A: Create Data Connections Topic B: Configure and Manage Data Relationships Topic C: Save Files in Power BI Performing Data Cleaning, Profiling, and Shaping Topic A: Clean, Transform, and Load Data with the Query Editor Topic B: Profile Data with the Query Editor Topic C: Shape Data with the Query Editor Topic D: Combine and Manage Data Rows Visualizing Data with Power BI Topic A: Create Visualizations in Power BI Topic B: Chart Data in Power BI Enhancing Data Analysis Topic A: Customize Visuals and Pages Topic B: Incorporate Tooltips Modeling Data with Calculations Topic A: Create Calculations with Data Analysis Expressions (DAX) Topic B: Create Calculated Measures and Conditional Columns Creating Interactive Visualizations Topic A: Create and Manage Data Hierarchies Topic B: Filter and Slice Reports Topic C: Create Dashboards Additional course details: Nexus Humans Microsoft Power BI: Data Analysis Practitioner (Second Edition) (v1.3) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Power BI: Data Analysis Practitioner (Second Edition) (v1.3) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Duration 1 Days 6 CPD hours This course is intended for The student should be familiar with Excel and the concepts of datasets and basic reporting. Overview Understand and utilize Power BI Online. Understand and examine the differences between Power BI Desktop and Power BI Online. Understand and explore the Power BI Online interface. Understand and perform importing Excel worksheets, CSV, TXT, PBIX. Understand connecting to databases. Understand other forms of data. Understand data refresh. Understand and perform creating a new Power BI report. Understand and perform adding filters to a report. Understand and perform adding KPI's to a report. Understand and perform creating a Power BI dashboard. Understand and perform pinning tiles. Understand sharing reports and dashboards. Understand Power BI Mobile. This Logical Operations courseware is no longer available on the LO Store, but can be purchased by phone orderThis one-day course familiarizes the student with Power BI Online, which allows the student to intuitively discover and automate the import, transformation, and combination of data across a variety of data sources. COURSE OVERVIEW Introduction Course Materials Facilities Prerequisites What We'll Be Discussing INTRODUCTION TO POWER BI ONLINE What is Power BI Online Examining the Differences Between Power BI Desktop and Power BI Online Exploring the Power BI Online Interface IMPORTING DATA Utilizing Excel (.xlsx or .xlsm), Comma Separated Value (.csv), and Power BI Desktop (.pbix) Files Connecting to Databases Examining Other Forms of Data Understanding Data Refresh CREATING REPORTS Creating a New Power BI Report Adding Filters to a Power BI Report Adding KPI?s to a Report CONFIGURING DASHBOARDS Creating a Power BI Dashboard Pinning Tiles SHARING REPORTS AND DASHBOARDS Sharing Reports and Dashboards Exploring Power BI Mobile