2085 Problem Solving courses in Glasgow delivered Online

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Unlock the power of programming with our Basic C# Coding course, designed for beginners eager to embark on a coding journey. Dive into the world of C#, a versatile programming language that forms the backbone of numerous software applications. From understanding the foundations of C# and the .NET Framework to mastering key concepts like operators, statements, and control flow, this course offers a comprehensive introduction to C# coding. Get hands-on experience with arrays, lists, file structures, and dates, and learn essential debugging techniques to ensure your code runs smoothly. Whether you're looking to kickstart a career in software development or want to enhance your problem-solving skills, this course is the ideal starting point to unravel the art of programming. Learning Outcomes Gain a solid understanding of C# and the .NET Framework. Master C# basics, including operators, statements, and control flow. Explore the use of arrays, lists, and working with file structures. Learn to manipulate dates and effectively debug applications. Be prepared to take your coding skills to the next level with a strong foundation in C#. Why choose this Basic C# Coding course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Basic C# Coding course for? Aspiring programmers and software development enthusiasts. Students and beginners seeking an introduction to C# coding. Professionals looking to enhance their problem-solving and logical thinking skills. Individuals considering a career in software development. Anyone curious about the world of programming and its endless possibilities. Career path Junior Software Developer: £20,000 - £35,000 Software Engineer: £30,000 - £60,000 Web Developer: £25,000 - £45,000 Application Developer: £25,000 - £50,000 Database Administrator: £25,000 - £45,000 Quality Assurance Analyst: £20,000 - £40,000 Prerequisites This Basic C# Coding does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic C# Coding was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Course Introduction 00:02:00 Course Curriculum 00:07:00 How to get Pre-requisites 00:03:00 Getting Started on Windows or Linux 00:01:00 How to ask Great Questions 00:02:00 FAQ's 00:01:00 Section 02: Introduction to C# and .NET Framework Introduction to C# 00:07:00 C# vs .NET 00:04:00 What is CLR? 00:05:00 Architecture of .NET Application 00:09:00 Getting Visual Studio 00:07:00 First C# Hello World Application 00:16:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 05 Interview Questions and Answers 00:04:00 Section 03: C# Basic Introduction 00:03:00 Variables 00:24:00 C# Identifiers 00:08:00 Data Types 00:08:00 Type Casting 00:14:00 User Inputs 00:10:00 Comments 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 04: C# Operators Introduction 00:02:00 Arithmetic Operators 00:09:00 Assignment Operators 00:03:00 Comparison Operators 00:03:00 Logical Operators 00:03:00 Strings 00:10:00 String Properties 00:08:00 Booleans 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 05: C# Statements Introduction 00:02:00 If Conditions and Statements 00:12:00 Switch-Case Statements 00:09:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 06: C# Control Flow Statements Introduction 00:02:00 While Loop Statement 00:07:00 Do-While Statement 00:03:00 For Loop Statement 00:07:00 Foreach Statement 00:06:00 Break and Continue 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:02:00 Summary 00:01:00 Section 07: C# Arrays and Lists Introduction 00:01:00 Arrays 00:13:00 Loop Through Arrays 00:10:00 Lists 00:07:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 08: Working with File Structure Introduction 00:01:00 System.IO Namespace 00:03:00 File and File Info 00:11:00 Directory and Directory Info 00:08:00 Getting File Path Information 00:05:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:03:00 Summary 00:03:00 Section 09: Working with Dates Introduction 00:02:00 Datetime 00:10:00 TimeSpan 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 Summary 00:02:00 Section 10: Debugging Applications Introduction 00:02:00 Debugging Tools in Visual Studio 00:13:00 Call Stack Window 00:04:00 Locals and Autos Windows 00:04:00 Summary 00:02:00 Section 11: What's Next? Bonus Lecture for What Next? 00:02:00 Assignment Assignment - Basic C# Coding 00:00:00

Description:  Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem solving, time management and decision making. In order to meet all your event management needs, consider getting this Advanced Diploma in Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into the ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So stop wasting time and get this course now. Who is the course for? Professionals, business owner or entrepreneurs who are working for or owners of an event planning management business. People who have an interest in knowing about event management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Event Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Event Manager Event Management Business Owners Occasions' Technical Supervisors Wedding Planner Event Organizer Party Planner. Event Management Event Planning 01:33:00 Steps For Planning An Event 02:24:00 Invitations, Greetings, And Dress Code 01:19:00 Table Manners And Table Settings 01:51:00 The Event 01:09:00 What Is Event Management 01:48:00 Types of Events 01:57:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Identify your dog's voice to treat them best. Speak to your dog like a family member who understands your language. Learn Canine Psychology, Dog communication, and Body Language.

Hone your mentoring and coaching skills to bring the best out of your clients. Learn about Overcoming Roadblocks, How Mentoring Differs from Coaching, and Providing Feedback.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support