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1874 Problem Solving courses in Nottingham delivered On Demand

Level 3 Diploma in Town Planning - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before By 2050, the UK is projected to have 75 million residents, with 90% living in urban areas. This rapid urbanisation presents exciting opportunities but also complex challenges. How will we create vibrant, sustainable communities that cater to the needs of a growing population? Our Town Planning course delves into the fascinating world of creating vibrant, sustainable communities. This Certificate in Town Planning at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! This Town Planning course equips you with the knowledge and skills to be part of the solution. You'll delve into the fascinating world of urban design, exploring the processes, practices, and considerations that shape our towns and cities in this Town Planning training. From residential planning and neighbourhood development to streets, utilities, and public spaces, you'll gain a comprehensive understanding of the key elements that make a town tick. Learning Outcomes Understand the principles and processes of town planning. Analyze the factors influencing residential development and neighborhood design. Evaluate the role of streets, utilities, and public spaces in shaping urban communities. Develop critical thinking and problem-solving skills for planning challenges. Gain insights into current best practices and emerging trends in town planning. Communicate effectively about planning concepts and proposals. Take control of your learning journey and shape the communities of tomorrow - enrol today in Town Planning! Why Choose Our Town Planning Course? Get a free QLS endorsed Certificate upon completion of this Course Get a free student ID card with Town Planning Training Get instant access to this Town Planning course. Learn Town Planning from anywhere in the world The Town Planning is affordable and simple to understand The Town Planning is an entirely online, interactive lesson with voiceover audio Lifetime access to the Town Planning course materials The Town Planning comes with 24/7 tutor support Take a step toward a brighter future with Town Planning! *** Course Curriculum of Town Planning*** Here is the curriculum breakdown of the Town Planning at QLS Level 3 course: Module 01: Introduction to Town Planning Module 02: Process of Town Planning Module 03: Residential Buildings and Neighbourhood Planning Module 04: Streets Module 05: Utilities Module 06: Parks and Open Space Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Town Planning at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Town Planning at QLS Level 3 This Town Planning at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Town Planning at QLS Level 3 No prior background or expertise is required in this Town Planning course. Career path Town Planning at QLS Level 3 The Town Planning at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Ideal careers path for our Town Planning Course are: Town planner, Urban designer, Community development officer, Environmental consultant, Policy analyst, Project manager Certificates Certificate in Town Planning at QLS Level 3 Hard copy certificate - Included CPDQS Accredited Certificate Digital certificate - Included

Level 3 Diploma in Town Planning - QLS Endorsed
Delivered Online On Demand8 days
£100

Leadership & Management: Interpersonal Skills

4.9(27)

By Apex Learning

Overview This comprehensive course on Leadership & Management: Interpersonal Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leadership & Management: Interpersonal Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management: Interpersonal Skills. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management: Interpersonal Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 01:41:00 total length •What are Soft Skills?: 00:09:00 •Communication: 00:06:00 •Teamwork: 00:06:00 •Problem-Solving: 00:06:00 •Time Management: 00:07:00 •Attitude and Work Ethic: 00:07:00 •Adaptability/Flexibility: 00:06:00 •Self-Confidence (Owning It): 00:08:00 •Ability to Learn From: 00:06:00 •Networking: 00:06:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00

Leadership & Management: Interpersonal Skills
Delivered Online On Demand1 hour 41 minutes
£12

Operation Management and Project Management at QLS 7

By Imperial Academy

Level 7- Two Endorsed Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses | Lifetime Access

Operation Management and Project Management at QLS 7
Delivered Online On Demand
£300

CRM and Phone Based Customer Service - QLS Endorsed

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed
Delivered Online On Demand
£300

Dealing Conflict at Work, Stress Management and Communication for HR

4.7(47)

By Academy for Health and Fitness

Unlock the keys to workplace harmony and success with our exclusive bundle of 8 essential courses: Dealing Conflict at Work, Stress Management, and Communication for HR. This comprehensive bundle is your ultimate guide to navigating the complexities of the modern workplace, equipping you with the knowledge and strategies to thrive in any professional setting. What sets this bundle apart is its collection of 3 QLS-endorsed courses, ensuring that you receive hardcopy certificates upon completion, validating your expertise in conflict resolution, stress management, and HR communication. In addition, you'll gain valuable insights from 5 relevant CPD QS-accredited courses, further enhancing your skills and credibility. With our QLS-endorsed courses, you'll gain a deep understanding of how to effectively handle workplace conflicts, diffuse tension, and foster a harmonious environment. Our stress management course empowers you with practical techniques to overcome stress and maintain resilience, while our communication for HR course provides the essential tools for effective internal and external communication in HR roles. These courses, combined with the CPD QS-accredited ones, such as corporate risk and crisis management and decision making, provide a well-rounded skill set that is in high demand in today's competitive job market. Key Features of the Dealing Conflict at Work, Stress Management and Communication for HR Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Dealing Conflict at Work, Stress Management and Communication for HR bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Dealing with Conflict at Work QLS Course 02: Workplace Stress Management QLS Course 03: Communication for HR 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Corporate Risk And Crisis Management - Online Course Course 02: Conflict Resolution Course 03: Decision-Making and Critical Thinking Course 04: Performance Management Course 05: Complete Communication Skills Master Class for Life In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Dealing Conflict at Work, Stress Management and Communication for HR courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Whether you're an HR professional, team leader, manager, or aspiring to advance your career, this bundle is tailored to meet your specific needs. Gain the confidence to resolve conflicts, manage stress, and communicate effectively, regardless of your industry or organizational level. Equip yourself with the knowledge and certifications that employers value, and propel your career forward with our bundle of courses. Learning Outcomes: Develop advanced conflict resolution skills to effectively manage workplace conflicts. Apply stress management techniques to enhance personal well-being and productivity. Master the art of communication for HR professionals, fostering effective relationships and collaboration. Acquire crisis management strategies to mitigate risks and protect organizational reputation. Enhance critical thinking and decision-making abilities for improved problem-solving. Implement performance management techniques to optimize employee productivity and engagement. Cultivate complete communication skills for personal and professional success. Our bundle of Dealing Conflict at Work, Stress Management, and Communication for HR courses is designed to equip you with the essential knowledge and skills to thrive in the workplace. With a focus on practical strategies and theoretical insights, this bundle provides a comprehensive understanding of conflict resolution, stress management, and effective communication in HR roles. You'll gain in-depth knowledge from our QLS-endorsed courses and broaden your expertise with our CPD QS-accredited courses. Whether you're seeking to enhance your professional skills or improve workplace dynamics, this bundle is your key to success. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their conflict resolution and communication skills Team leaders and managers aiming to foster a harmonious work environment Individuals interested in advancing their career prospects in HR roles Anyone looking to develop stress management techniques for personal well-being Career path HR Manager: £35,000 - £60,000 per year Conflict Resolution Specialist: £30,000 - £50,000 per year Communication Officer: £25,000 - £40,000 per year Risk and Crisis Management Consultant: £40,000 - £70,000 per year Performance Manager: £30,000 - £55,000 per year Leadership Development Specialist: £35,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Dealing Conflict at Work, Stress Management and Communication for HR
Delivered Online On Demand44 hours
£309

Logistic Management, Merchandising & Retail Associate

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Logistic Management, Merchandising & Retail Associate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Take the leap and invest in your professional growth with the Law 3 QLS Bundle, offering an in-depth exploration of Business Law, International Law and Cyber Security. This comprehensive package boasts three QLS-endorsed courses, certifying your theoretical mastery in these key areas. But the learning doesn't stop there! You'll also receive five CPD QS accredited courses, enhancing your knowledge with relevant international business principles, case studies, development studies, relations and advanced Cyber Security training. These courses are crafted for discerning learners, creating a world of opportunities for you to understand complex legalities, global affairs, and security challenges. Witness a transformation in your problem-solving and decision-making skills, as you explore these eight immersive courses. Best of all, hardcopy certificates are included with the QLS-endorsed courses, providing tangible evidence of your professional development. In a rapidly globalising world, command over Business Law, International Law and Cyber Security could set you apart from your peers. Equip yourself with the knowledge you need to navigate the intricate legal landscape and safeguard vital information in the digital age. Remember, knowledge is power. And the Law 3 QLS Bundle is your key to unlocking that power. Key Features of the Law 3 QLS Bundle (Business Law, International Law & Cyber Security) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Logistic Management, Merchandising & Retail Associate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Logistic Management QLS Course 02: Merchandising QLS Course 03: Retail Associate Certificate 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Retail Management Course 02: Supply Chain Management Course 03: Certificate in Purchasing and Procurement Course 04: Transport Manager Course 05: Visual Merchandising Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Logistic Management, Merchandising & Retail Associate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Comprehend the intricacies of Business Law and its application in real-world situations. Gain a robust understanding of International Law, including Criminal Law, Commercial Law, and Environmental Law. Develop a strong theoretical knowledge base in Cyber Security Law. Understand the principles of International Business, along with case studies and development studies. Learn about International Relations and how it impacts global affairs. Master advanced concepts in Cyber Security, fortifying your knowledge of digital protection. Earn three QLS-endorsed certificates and five CPD QS accredited certificates upon completion. The Law 3 QLS Bundle is an all-encompassing educational package focused on Business Law, International Law, and Cyber Security. It delves deep into these topics, offering learners a complete theoretical understanding of each. It doesn't just provide knowledge, but also a unique perspective on how these laws affect our lives, businesses, and society. In addition, the bundle features five complementary courses that broaden your knowledge in International Business Principles, Business Case Studies, International Development Studies, International Relations, and Advanced Cyber Security Training. This mix of courses ensures that you are well-rounded in your understanding, and that you are equipped with valuable insights in these crucial fields. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to deepen their understanding of Business Law, International Law, and Cyber Security. Professionals aiming to enhance their skills in global business principles and international relations. Aspiring legal and cyber security professionals seeking a theoretical base. Anyone interested in a comprehensive understanding of these complex and important areas. Career path Legal Consultant: Average Salary £45,000 - £80,000 International Law Advisor: Average Salary £55,000 - £90,000 Cyber Security Analyst: Average Salary £30,000 - £55,000 Compliance Officer: Average Salary £35,000 - £60,000 International Development Consultant: Average Salary £40,000 - £75,000 Business Analyst: Average Salary £40,000 - £70,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Logistic Management, Merchandising & Retail Associate
Delivered Online On Demand3 days
£309

Diploma in Python, Java and Machine Learning

4.7(47)

By Academy for Health and Fitness

Transform your future with our stellar "Diploma in Python, Java, and Machine Learning" bundle, designed to ignite your passion for programming and data science. Dive deep into the complex world of Python and Java, two of the most versatile and widely-used programming languages of the 21st century, guided by our three QLS-endorsed courses. With this exclusive bundle, you will also receive a tangible recognition of your learning journey - hardcopy certificates that attest to your dedication and newfound skills. Continue your thrilling journey of discovery with five additional courses, all CPD QS accredited, that expose you to the riveting realms of Azure Machine Learning, AWS SageMaker Canvas, and more. Grasp the nuances of Statistics and Probability specifically for Data Science, and master the A-Z of Data Science and Machine Learning with R, a powerful tool for statistical analysis and graphics. Never has such a comprehensive package been offered. This course bundle not only imparts knowledge of leading programming languages but also goes beyond to equip you with a solid understanding of machine learning concepts and the exciting world of data science. Whether you're looking to enhance your resume, break into a new field, or simply quench your thirst for knowledge, our eight-course bundle is the key to unlocking a world of potential. Get ready to redefine your learning experience and embark on an unforgettable journey of intellectual growth. Prepare to amaze yourself with what you can achieve! Key Features of the Diploma in Python, Java and Machine Learning Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Diploma in Python, Java and Machine Learning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Python Programming QLS Course 02: Introduction to Java QLS Course 03: Machine Learning with Python 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Azure Machine Learning Course 02: Complete Python Machine Learning & Data Science Fundamentals Course 03: Machine Learning Model Using AWS SageMaker Canvas Course 04: Statistics & Probability for Data Science & Machine Learning Course 05: 2021 Data Science & Machine Learning with R from A-Z In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Diploma in Python, Java and Machine Learning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain an in-depth understanding of Python and Java, two powerful programming languages that underpin modern computing. Develop comprehensive knowledge of machine learning concepts, principles, and techniques using both Python and AWS SageMaker Canvas. Understand how to implement and utilise Azure Machine Learning. Grasp the fundamentals of Data Science, including crucial statistical methods and probability theory. Learn the complete range of applications of R in Data Science and Machine Learning. Build a strong theoretical foundation that enables critical thinking and problem-solving in real-world scenarios. Achieve hardcopy certificates of QLS-endorsed courses as proof of your dedication and hard-earned skills. Elevate your intellectual capabilities with our "Diploma in Python, Java, and Machine Learning" bundle. This bundle, featuring three QLS-endorsed and five CPD QS-accredited courses, is meticulously designed to bring you the best of programming languages, data science, and machine learning. It offers a deep dive into Python and Java, extends into the promising terrain of machine learning, and wraps up with a nuanced understanding of data science and related statistical methods. Unlock new doors of possibilities with this comprehensive and profound learning journey. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning programming languages such as Python and Java. Enthusiasts wanting to gain a theoretical understanding of machine learning and data science. Professionals seeking to broaden their knowledge base and enhance their resumes. Anyone with a passion for lifelong learning and a thirst for knowledge in tech-related fields. Career path Python Developer: £30,000 - £70,000 per year. (Average Salary range in the UK) Java Developer: £70,000 per year. Machine Learning Engineer: £40,000 - £80,000 per year. Data Scientist: £35,000 - £80,000 per year. Azure/AWS Machine Learning Specialist: £40,000 - £90,000 per year. Statistician: £30,000 - £60,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Diploma in Python, Java and Machine Learning
Delivered Online On Demand33 hours
£309

QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator

4.7(47)

By Academy for Health and Fitness

Unlock the power of logistics, supply chain, and retail management with our comprehensive bundle of eight professionally developed courses. This package offers a combination of three QLS-endorsed courses, including Logistic Management, Supply Chain Management, and Retail. Expand your knowledge, refine your strategic abilities, and enhance your career prospects all from the comfort of your home. What's more, each QLS course comes with a tangible hardcopy certificate to exemplify your expertise and dedication. Further, our bundle includes five CPD QS accredited courses that are intricately tailored to provide relevant insights into Product Management, Retail Psychology, Strategic Planning and Analysis for Marketing, Visual Merchandising, and Purchasing and Procurement. This exclusive bundle has been specifically designed to give you a thorough understanding of all aspects of modern retail, logistics, and supply chain management. Our carefully curated content will offer a deep dive into theories, models, and practices that govern these domains. Don't miss out on the opportunity to fortify your knowledge and stand out in the competitive corporate arena. This Logistics, Supply Chain, and Retail Management course bundle could be the key to unlocking your professional potential! Key Features of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Investment Banking QLS Course 02: Introduction to Corporate Finance QLS Course 03: Financial Investigator : Financial Crimes 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Analysis Course 02: Financial Reporting Course 03: Anti-Money Laundering (AML) Training Course 04: Internal Audit Skills Diploma Level 5 Course 05: Bookkeeping & Accounting In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle: Master the foundational principles and techniques of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Develop advanced proficiency in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Enhance your problem-solving and critical thinking abilities within the context of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Cultivate strong communication and collaboration skills essential for success in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . This all-encompassing bundle in Logistic, Supply Chain, and Retail Management is designed to equip you with the strategic mindset required to excel in the competitive market. Whether you aspire to manage a retail store, supervise a logistics chain, or excel in the procurement sector, this course bundle will pave your way to success. Each course within the bundle meticulously covers the theoretical aspects of these areas, providing you with a comprehensive understanding. With three QLS-endorsed and five CPD QS accredited courses, this bundle offers a holistic approach to learning. It covers every crucial aspect - from product management and retail psychology to strategic marketing planning and visual merchandising. This in-depth knowledge would be instrumental in making informed decisions, boosting performance, and improving career prospects. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals keen on gaining expertise in logistics, supply chain, and retail management. Individuals looking to enhance their skills in strategic planning, marketing analysis, and visual merchandising. Those aiming for a career change and looking for a solid foundation in the mentioned areas. Professionals already in the field, seeking to upgrade their knowledge and advance their career. Career path Logistics Manager - Average Salary: £34,000-£52,000 Supply Chain Analyst - Average Salary: £27,000-£40,000 Retail Store Manager - Average Salary: £23,000-£30,000 Product Manager - Average Salary: £35,000-£65,000 Strategic Planner - Average Salary: £37,000-£57,000 Purchasing and Procurement Officer - Average Salary: £20,000-£35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator
Delivered Online On Demand
£309

Call Centre Based Customer Service

4.7(160)

By Janets

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Call Centre Based Customer Service
Delivered Online On Demand3 weeks
£25

Microsoft Excel Complete Bundle

By SkillWise

Step into the world of efficient data management and analysis with the 'Microsoft Excel Complete Bundle' course. Discover the power of Excel through comprehensive modules designed to transform your understanding of spreadsheets. From basic functions to advanced data analysis techniques, this course is your gateway to mastering Excel like never before. Whether you're a novice eager to grasp the fundamentals or a seasoned user aiming to refine your skills, this course promises to elevate your proficiency in Excel to new heights. Unlock the secrets of data manipulation and visualization as you embark on a journey that blends creativity with precision. Imagine creating complex formulas effortlessly and presenting data insights with clarity and impact. With engaging tutorials and practical exercises, you'll not only learn the tools but also gain the confidence to apply them in real-world scenarios. Excel becomes more than a tool; it becomes your strategic partner in decision-making and problem-solving. Join us and embark on a transformative learning experience that empowers you to excel in Excel. Why buy this Microsoft Excel? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 'Microsoft Excel Complete Bundle' there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Microsoft Excel course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Microsoft Excel does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Microsoft Excel was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Microsoft Excel is a great way for you to gain multiple skills from the comfort of your home. Administrative Assistant: £22,000 - £28,000 Annually Financial Analyst: £30,000 - £45,000 Annually Project Manager: £35,000 - £50,000 Annually Data Analyst: £25,000 - £40,000 Annually Accountant: £25,000 - £40,000 Annually Business Consultant: £30,000 - £60,000 Annually    

Microsoft Excel Complete Bundle
Delivered Online On Demand
£35