1878 Problem Solving courses in London delivered On Demand

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 28 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about accounting Understand the core competencies and principles of accounting Explore the various areas of accounting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert accountant Creative Accountant Course Master the skills you need to propel your career forward in accounting. This course will equip you with the essential knowledge and skillset that will make you a confident accountant and take your career to the next level. This comprehensive creative accountant course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this creative accountant course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective accounting practice and equip you with the essential skills, confidence and competence to assist you in the accounting industry. You'll gain a solid understanding of the core competencies required to drive a successful career in accounting. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for accountant or for people who are aspiring to specialise in accounting. Enrol in this creative accountant course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive creative accountant course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this accounting can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This creative accountant course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This creative accountant course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This creative accountant course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Three Types of Problem The Three Types Of Problem 00:05:00 Why Change Fails Why Change Fails 00:07:00 The Critical Problem The Critical Problem 00:07:00 Dealing with the Stress of a Critical Problem Dealing With The Stress Of A Critical Problem 00:05:00 The Tame Problem The Tame Problem 00:08:00 Additional Tools for Problem Solving Additional Tools For Problem Solving 00:07:00 The Four Frame Model The Four Frame Model 00:07:00 Wicked Problems Wicked Problems 05:45:00 What can we do with Wicked Problems What Can We Do With Wicked Problems 00:05:00 A Strategy to Deal with Wicked Problems A Strategy To Deal With Wicked Problems 00:09:00 Problem Solving Tools for Wicked Problems Problem Solving Tools For Wicked Problems 00:07:00 Solution Focussed Approaches Solution Focussed Approaches 00:06:00 How to be a Change Agent How To Be A Change Agent 00:09:00 Key Learning Points Key Learning Points 00:10:00 Assessment Assessment - Creative Accountant 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

🌟 Unlock Your Potential with 'Brain Training for Future Masterminds' Course! 🌟 Ready to unleash the full power of your mind and become a future mastermind? Dive into our groundbreaking online course designed to elevate your cognitive abilities and transform the way you think, learn, and create!   🧠Elevate Your Mental Fitness: Gain access to cutting-edge techniques and scientifically proven methods curated by leading experts in neuroscience and cognitive psychology. Develop mental resilience, enhance your memory, and boost your problem-solving skills.   🚀 Master Your Mind's Potential: Empower yourself with a suite of brain-boosting strategies that will skyrocket your productivity and creativity. Discover innovative approaches to expand your thinking capacity and adaptability in an ever-evolving world.   🎓 What You'll Learn: ️ Neuroplasticity: Harness the brain's ability to rewire and adapt ️ Memory Enhancement: Techniques to retain and recall information effortlessly ️ Cognitive Agility: Sharpen critical thinking and decision-making skills ️ Focus and Concentration: Master methods to sustain attention and avoid distractions ️ Creative Problem-Solving: Unlock innovative solutions to challenges   🌐 Flexible Learning, Lasting Results: Access our comprehensive modules online at your convenience. Whether you're a student, professional, or lifelong learner, our course adapts to your schedule. Practical exercises and real-world applications ensure that your newfound skills are immediately applicable. 🏆 Join the League of Future Masterminds: Gain an edge in your personal and professional life by enrolling in 'Brain Training for Future Masterminds.' Join a community of ambitious individuals dedicated to maximizing their mental potential and shaping the future. 🔥 Limited Time Offer: Enroll Now! 🔥 Take the first step toward unlocking your brain's true power. Seize this opportunity to invest in yourself and embrace a future where your mind is your greatest asset. Don't miss out on this chance to elevate your thinking and become a mastermind in a world full of possibilities! Enroll now and pave the way for a brighter, more brilliant future. Course Curriculum

Embark on a journey into the world of technology with Spark Generation! Learn the fundamentals of computer science, coding languages, and algorithmic thinking. Discover the logic behind programs and explore the creative potential of digital innovation.

Inspirational and Motivational Leadership Skills is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Physical Inspirational and Motivational Leadership Skills and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 03 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Developing the Leader Within You Developing the Leader Within You 00:20:00 Module 02: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:16:00 Module 03: Communication Skills Communication Skills 00:25:00 Module 04: Public Speaking Public Speaking 00:29:00 Module 05: Critical Thinking in Problem-Solving and Decision Making Critical Thinking in Problem-Solving and Decision Making 00:22:00 Module 06: Motivation and Counselling Motivation and Counselling 00:15:00 Module 07: Management and Leadership Management and Leadership 00:25:00

Cultivate the ability to remain flexible and resilient in the face of adversity, change, and uncertainty. This involves developing strategies and practices that enable individuals to bounce back from setbacks, adapt to new circumstances, and thrive amidst challenges. By focusing on building skills such as emotional intelligence, problem-solving, and maintaining a positive mindset, the goal is to empower individuals to embrace change, learn from setbacks, and emerge stronger and more resilient in the face of future challenges. Learning Objectives The following are some of the key outcomes in this course: Learn about adaptability at work and why it matters, Five key skills that every adaptable person needs and get tips to boost your adaptability, Understand how to gain the courage to take the first step out of your comfort zone Target Audience Managers, Team Leaders, Young Professionals

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Critical thinking Certification Critical thinking is an ability that you need in each and every aspect of your life. From confronting surprising issues at home to facing work environment challenges, critical thinking abilities are fundamental. For those in the business world, not having these abilities can be the distinction between worthwhile achievement and monstrous disappointment. Thinking of manners by which to distinguish, address and tackle issues isn't in every case simple. Fortunately, there are a couple of key procedures and strategies that you can dominate, making critical thinking a considerably less overwhelming undertaking. This course expounds in regards to critical thinking, including the significant critical thinking abilities that you need to create. We start by giving you a short prologue to critical thinking, alongside a conversation of the exceptionally essential advances included. Then, we talk about the cycle that you can go through to recognize why an issue is happening, alongside a bit by bit manual for carrying out this system in your life. We additionally audit a four-stage critical thinking method that is normally utilized in work environments across the UK. At last, we audit the five stages you need to address an issue whenever you have recognized it. You will Learn: The fundamental advances engaged with tackling any issue Instructions to decide the main driver of any issue Step by step instructions to utilize quite possibly the most famous critical thinking strategies as of now utilized in many businesses the nation over Step by step instructions to think of a progression of arrangements that may address the issue The significance of post-execution testing and assessment Advantages of Taking this Course: Figuring out how to utilize the five whys of main driver investigation to rapidly distinguish the genuine issue Learning the four periods of the PDCA critical thinking model Understanding the part of joint effort in critical thinking endeavors Realizing why you ought not surge or judge yourself during the thoughts age measure Realizing what steps to take if the primary potential arrangement doesn't address or take care of the current issue

The Master of Business Administration (MBA) is a prestigious postgraduate qualification that is highly valued by leading employers. It can boost your salary, increase your professional reputation and expand your networking opportunities. If you're a graduate with some business experience and ambitions for a high-flying career, studying for an MBA could be just what you need to make the next step. Our MBA 12 months programme equips you to think logically, laterally and independently through 2 stage intensive, immersive, and challenging programme. With the advantage of studying on the job, anytime and anywhere, you get Cost Advantage and same degree which is given to full time students at the University Campus. The programme is not just an academic course. By exploring and examining real-life business problems to work on and solve, you enhance your own understanding of how a business works. We take a strategic perspective on business and management that helps you develop the skills to contribute to the major business decisions organisations have to make about their future. Program Overview: Master of Business Administration (MBA) - 12 Months Key Highlights of Master of Business Administration (MBA) - 12 Months qualification are: Fully Recognized and Globally Accepted Degree Program Duration: 12 Months (18 months / 24 months duration programme also available) Program Credits: 180 Designed for working Professionals Format: Online Student to faculty ratio of just 15:1 No Written Exam. The Assessment is done via Submission of Assignment and University Dissertation Project Same Degree which is given to Full Time students at the University Campus. Study material: Comprehensive study material and e-library support available at no additional cost. Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Doctorate / PhD programme. LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn MBA 12 months is widely seen as a passport to a successful career. It demonstrates the breadth and depth of your functional competence, strategic knowledge and problem-solving ability. Course Structure: MBA 12 MonthsThe MBA 12 months programme consists of 2 Stages.Stage 1: This stage is delivered by London School of Business and Research. The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS). Mandatory unitsStrategic Management (20 Credits)Strategic Leadership (20 Credits)Strategic Human Resource Management (20 Credits)Advanced Business Research Methods (20 Credits) Optional units(Choose any 2units to make 120 credits)Strategic Financial Management (20 Credits)Supply Chain and Operations Management (20 Credits)Entrepreneurship and Innovation (20 Credits)Globalisation and Corporate Governance (20 Credits)Strategic Change Management (20 Credits)Strategic Marketing (20 Credits) Successful completion of Stage 1 leads to Progression to Stage 2Stage 2: Delivered by the University / awarding body. On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 2 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS). Completion of Stage 2 leads to award of MBA Degree Dissertation Project Successful completion of Stage 2 leads to award of Degree by the university. Who is this course for? MBA in 12 Months programme is ideal for working professionals, successful managers, executives and professionals who want to take their career to a new level and Ambitious people who want to fast track their chosen career or start a new enterprise

24-Hour Flash Sale! Prices Reduced Like Never Before!! Ensuring quality stands as the cornerstone of success for businesses, and that's the reason the demand for professionals skilled in Quality Assurance (QA) and Quality Management has seen a significant rise across the UK. With industries facing tighter regulations and higher consumer expectations, nearly 60% of UK businesses are now investing more in quality management systems. This Level 3 Diploma in Quality Assurance & Quality Management course is tailored to equip you with the expertise needed to meet the required standards. The curriculum is designed to offer a thorough understanding of the principles of Quality Assurance and Quality Management. Starting with the basics of QA, it progresses to more complex topics such as Material Management, Strategic Planning aligned with ISO 9001 standards, and the application of Quality Tools for Problem-solving. You'll get into Lean Process and Six Sigma, methodologies for Process Improvement, understand the essentials of Facilities Management, and navigate through Compliance, Business Risk Management, Commercial Law, and GDPR Data Protection. This blend of coursework prepares you to implement and oversee quality management systems effectively. This Certificate in Quality Assurance (QA) Manager at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! This Quality Assurance (QA) Manager bundle consists of 11 essential courses related to Quality Assurance (QA) Course 01: Quality Assurance (QA) Manager at QLS Level 3 Course 02: Quality Management Course 03: Material Management Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law Course 11: GDPR Data Protection Level 5 Stepping into the Quality Assurance and Quality Management field with this diploma under your belt not only boosts your career prospects but also places you at the forefront of industry standards and excellence. Whether you're aiming to enhance your current role or pivot to a career dedicated to upholding quality and compliance, this course provides the knowledge and skills necessary to make a significant impact. Join in on this journey to become a key player within your organisation or industry and showcase your skills! Learning Outcomes of Quality Assurance (QA) Manager at QLS Level 3 course: Master the principles of quality assurance and quality management. Apply ISO 9001 standards for quality management and strategic planning. Utilise quality tools and problem-solving methods effectively. Implement Lean Process and Six Sigma for process improvement. Oversee compliance and risk management within a business context. Understand GDPR data protection and its application in QA. This Quality Assurance (QA) Manager at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Quality Assurance (QA) Manager at QLS Level 3 Course? Get a free QLS Endorsed and CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support Take a step toward a brighter future! Course Curriculum Course 01: Quality Assurance (QA) Manager at QLS Level 3 Module 01: Concept of Quality Module 02: Key Terms Module 03: Categories Module 04: Customer Input Module 05: Plan Quality Module 06: Design of Experiments Module 07: Quality Control Module 08: Control Charts Module 09: Sampling Module 10: Six Sigma Module 11: The Steps Module 12: The 6 Six Sigma Challenges Course 02: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course 03: Material Management Module 01: Introduction to Material Management Module 02: Purchasing and Supply Chain Management Module 03: Inventory Management Module 04: Planning and Control Module 05: Stores Management and Control Module 06: Forecasting Module 07: Material Requirements Planning Module 08: Materials Handling Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Quality Assurance (QA) Manager at QLS Level 3 exams. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: QA Professionals Career Changers Aspiring Managers Industry Enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Quality Assurance Manager - £35,000 to £60,000 Quality Management Specialist - £30,000 to £50,000 Lean Six Sigma Consultant - £40,000 to £70,000 Compliance Officer - £25,000 to £45,000 Facilities Manager - £28,000 to £55,000 Data Protection Officer - £30,000 to £60,000 . Certificates Certificate in Quality Assurance (QA) Manager at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Quality Assurance (QA) Manager at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme, and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. Please note that international students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.