1874 Problem Solving courses in Leicester delivered On Demand

Identify your dog's voice to treat them best. Speak to your dog like a family member who understands your language. Learn Canine Psychology, Dog communication, and Body Language.

Hone your mentoring and coaching skills to bring the best out of your clients. Learn about Overcoming Roadblocks, How Mentoring Differs from Coaching, and Providing Feedback.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Learn about GDPR, Data Protection and Cyber Security Course from industry experts and boost your professional skill. This GDPR, Data Protection and Cyber Security Course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of GDPR, Data Protection and Cyber Security Course. You'll also gain the skills of GDPR, Data Protection and Cyber Security Course to excel in your job and tips to master professional skills in no time. You'll be connected with the community of GDPR, Data Protection and Cyber Security Course professionals and gain first-hand experience of GDPR, Data Protection and Cyber Security Course problem-solving. The GDPR, Data Protection and Cyber Security Course  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the GDPR, Data Protection and Cyber Security Course, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This GDPR, Data Protection and Cyber Security Course will provide you with the latest information and updates of GDPR, Data Protection and Cyber Security Course. It will keep you one step ahead of others and increase your chances of growth. Why buy this GDPR, Data Protection and Cyber Security Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the GDPR, Data Protection and Cyber Security Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This GDPR, Data Protection and Cyber Security Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This GDPR, Data Protection and Cyber Security Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This GDPR, Data Protection and Cyber Security Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: GDPR Basics GDPR Basics 00:22:00 Module 02: GDPR Explained GDPR Explained 00:17:00 Module 03: Lawful Basis for Preparation Lawful Basis for Preparation 00:29:00 Module 04: Rights and Breaches Rights and Breaches 00:25:00 Module 05: Responsibilities and Obligations Responsibilities and Obligations 00:29:00 Mock Exam Mock Exam - GDPR, Data Protection and Cyber Security Course 00:20:00 Final Exam Final Exam - GDPR, Data Protection and Cyber Security Course 00:20:00

🔬 Chemistry isn't just in the lab; it's all around us! From the medicines we take, the fuels that power our vehicles, to the food we eat, chemistry is at the heart of everything. Through our A-Level Chemistry Distance Learning Course, we bring this captivating science to your doorstep! Learn about elements on the Periodic Table, the creation of new compounds, and the profound interactions of chemistry with our world. This course equips you not only with a solid grounding in Chemistry but also develops critical skills such as data analysis, problem-solving, and creative thinking, making it an invaluable stepping-stone for careers in health, teaching, research, and beyond.  🎓 Our A-Level Chemistry course, respected in academic circles, aligns with the new AQA A-Level Chemistry syllabus and is structured for optimal online learning. With unlimited tutor support, well-structured assignments, and guaranteed exam centre access for UK students, we ensure a seamless learning experience. This flexible, self-paced course is enriched with dynamic and engaging content, alongside a network of partnership exam centres, and a promise to support you until you pass the exam.  📝 Enrol to reap benefits such as: - Engaging and up-to-date course content - Fast-track option available for 2022 exams - A dedicated study plan with constant support - An exam pass guarantee   About the awarding body Awarding body: AQA Our course code: X909 Qualification code: 7405 📜 The AQA qualifications we offer are internationally recognised, taught in 30+ countries, and highly valued by employers and universities. With an AQA A-Level in Chemistry, you open doors to an array of opportunities worldwide.  ⏱ Study Hours:  Plan for between 250-300 hours of study time, plus time for assignments. 👩‍🏫 Study Method:  Our course is delivered via our engaging online learning platform with a mix of videos, quizzes, and interactive activities. You can also opt to print the learning materials. 📆 Course Duration:  The course spans up to 24 months from enrolment, accessible via our MyOxbridge portal. 📋 Assessment: Enrol now for exams from Summer 2022. There will be three standard A-Level written exams. We provide a guaranteed exam space in one of our UK exam centres, alongside an exam pass guarantee.  Three standard A-Level written exams form the core of the assessment: - Paper 1: 2 hours, 35% of A-Level, 105 marks. - Paper 2: 2 hours, 35% of A-Level, 105 marks. - Paper 3: 2 hours, 30% of A-Level, 90 marks. These exams mix short and long answer questions and extended response questions. We provide a guaranteed exam space in one of our UK centres, and if you don't pass at the first attempt, our exam pass guarantee offers you free support until you succeed. You'll also complete various assignments throughout the course for feedback from your tutor. 🔬 Practical Endorsements: If your university course or career path requires it, you may need to complete a practical endorsement as part of your qualification. We can arrange this through our examination partners, Tutors & Exams. Unravel the magic of Chemistry at your own pace and convenience with Oxbridge. Enrol today to get started on your scientific journey! 🚀 👩‍🎓 Course Outcomes: Upon successful completion, you receive an AQA-issued A-Level in Chemistry, identical to that received by on-campus students. ℹ️ Additional Information: Difficulty: Level 3 Entry requirements: GCSE Science (double award) or GCSE Chemistry (min grade 4) and GCSE Maths (or equivalent) UCAS Points: 56 Course Content includes Atomic Structure, Chemical Reactions, Energy Changes, Equilibria, Electrochemical Cells, Inorganic Chemistry, and more.  🔍 Course Details: Our curriculum is carefully curated to give you a comprehensive understanding of chemistry and its various facets: 1. Structure of the Atom and Bonding: Start your journey by learning about the evolution of atomic structure, supported by evidence from advances in science and technology. 2. Chemical Reactions and Calculations: Understand key terms like relative atomic mass and relative molecular mass and discover the importance of the mole in measuring amounts of substances. 3. Rate of Reaction and Energy Changes in Chemical Reactions: Delve into the collision theory and how changes in conditions can impact the speed of a chemical reaction. 4. Chemical Reactions in Equilibria: Learn about the factors influencing reaction progression, and how Le Chatelier’s principle can be used to predict the effects of changes in conditions. 5. Redox Reactions and Electrochemical Cells: Explore the changes during redox reactions, deduce whether oxidation or reduction has occurred, and construct half-equations for these processes. 6. Inorganic Chemistry: Uncover how elements are classified based on their position in the periodic table and understand trends in atomic radius. 7. Inorganic Chemistry Part One: Familiarise yourself with the IUPAC system for naming organic compounds, their reactions, and different types of isomerism. 8. Inorganic Chemistry Part Two: Finish with a comprehensive look at optical isomerism, aldehydes, ketones, carboxylic acids, aromatic chemistry, amines, polymers, amino acids, organic synthesis, and chromatography.