8351 Print courses in Horsforth delivered Online

Buy Big. Save Big;! Offer Ends Soon; Hurry Up!! A designated fire warden at work is an important part of workplace fire safety. The fire warden works with the company to verify that fire safety precautions and evacuation protocols are in place and operational. Fire wardens are responsible for enforcing all fire safety management and prevention regulations. This course will educate them on how to respond to emergency situations, which will assist to prepare them. The study also investigates how fire wardens work with other professionals such as firefighters, police officers, paramedics, and first responders. Learning Outcomes of Fire Warden course: Fire warden safety introduction. Understanding the fire. Fire classification and differences in UK standards. Firefighting safety methods. Individual Emergency Evacuation Plans Assessment of fire risk. Why Prefer This Fire Warden Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. Fire safety awareness in the workplace is essential for legal compliance and keeping employees safe. Everyone is responsible for assisting in preventing fires and knowing how to evacuate effectively, if necessary. Our Fire Warden course is designed for people who currently or plan to work as Fire Wardens. You will learn about the legal criteria for fire wardens and their responsibilities. This course will teach you how to reduce the fire risk, as well as some of the tools that can be used to alert and assist in evacuating those in danger. ****Course Curriculum**** Here is the curriculum breakdown of Fire Warden course: Module 01: An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: Fire Safety Arrangements - The Fire Plan Module 05: Personal Emergency Evacuation Plans Module 06: Fire Evacuation Procedures - Evacuation Strategies Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? It is useful for: Students of science are interested in learning more about fire safety. The goal of fire safety education for engineering students. Security experts who wish to obtain an online certificate of their employment history. Anyone who wants to prevent a fire from endangering the environment, property, or people. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Understanding Fire Warden course will provide you with a competitive advantage and open the door to various professional prospects. One can develop into: Fire Risk Assessor Fire Risk and Safety Advisor Fire Extinguisher Engineer Fire and Security Engineer Fire Surveyor Certificates Certificate of completion Digital certificate - £10

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! As the hotel and hospitality industry continues to evolve, the role of the Concierge has become vital. A Concierge desk serves the crucial function of accommodating guests to enhance the overall standard of the organisation. Concierges aim to promote a property's marketable value and reputation, and hence it's very challenging. So, if you're ready to take the challenge and build an enchanting career opportunity ahead, then this Concierge is the right choice for you! Enrol now and start thriving. This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development and career progression related to Concierge substantial and easier than ever! In addition, this course will give you a solid understanding of delivering concierge services to customers, including agreement, sequence, complaints, and opportunities. Besides principles, standards, and skills, this course will educate about concierge workplace etiquette and workplace safety. So, join us today and gear up for excellence! What will I learn from this course? Explore various services and standards Understand the necessary skills required like telephone etiquette, networking, customer service, etc. Understand the concierge services business principles and models Acknowledge the sequence to deliver customer service Methodologies of workplace safety and emergency measurements Take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Understanding the Service Module 02: Types Module 03: Necessary Skills Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Work Environment and Etiquettes Module 07: Emergency Measures Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Concierge at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any academic background can enrol on this course. However, this course is preferable for: Baggage Porters and Bellhops Hotel Desk Clerk Travel Agent Tour Guide Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this course can lead you to the following career paths: Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor And many more! Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Concierge at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Concierge at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

56.61% of the world's population will reside in urban regions in 2021; by 2050, that number is projected to rise to 68%. Additionally, in 2007 there were more individuals living in urban areas than in rural ones for the first time. This Certificate in Town Planning at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development & career progression more accessible than ever! These stats mean that more and more cities are growing with the demand for modern industrialisation. However, if not properly planned, this can mean disaster for both the city and village dwellers. Therefore, Town Planning is one of the most important aspects of modern civilisation. In this Town Planning course, you will be introduced to the basics of forming and guiding the physical growth of a town. This Town Planning teaches you the strategies for designing residential buildings, neighbourhoods, open spaces, parks etc., for a city. So, do not hesitate to enrol and plan yourfuture! The learner will grasp the following topics in this Town Planning course - The fundamental ideas of town planning Plan and create designs for residential structures and town neighbourhoods Organising the town's utilities How to create various types of parks and public places in the community How to make a town map Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Town Planning course: Module 01: Introduction Module 02: Process of Town Planning Module 03: Residential Buildings and Neighbourhood Planning Module 04: Streets Module 05: Utilities Module 06: Parks and Open Space Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Town Planning at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Town Planning course would be helpful for anyone who is a: Architecture Student Recent engineering graduate Job seeker Interested learner Urban planning enthusiast Career path This Town Planning course would be helpful for anyone who has a strong interest in gaining employment as a: Town planning assistant Town planning technician Town planner Urban designer Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Town Planning at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Town Planning at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Discover the transformative power of Shiatsu massage and embark on a journey towards holistic healing and wellbeing. Our comprehensive Shiatsu Massage course offers a unique opportunity to learn the ancient art of this traditional Japanese therapy in a supportive, nurturing environment. Embrace the world of Shiatsu massage and join our course today. Unlock your potential and pave the way towards a fulfilling career in holistic health and wellness. Your journey to becoming a skilled Shiatsu practitioner starts here. This Certificate in Shiatsu Massage for Beginners at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) Learning Outcomes: Understand the principles and history of Shiatsu massage. Master various Shiatsu techniques, including palming and rocking. Apply correct pressure using thumbs, feet, and elbows. Perform a complete massage sequence in prone position. Execute a full massage sequence in supine position. Practise massage sequences to music for fluidity and rhythm. Incorporate advanced techniques, such as knee usage and stretching. Employ feet in advanced Shiatsu massage techniques. Why Prefer This Shiatsu Massage and Techniques Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Shiatsu Massage and Techniques course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Shiatsu Massage and Techniques Instroduction: Shiatsu Massage Basics Shiatsu techniques Massage sequence prone Massage sequence supine Practice time Advanced techniques The course covers a comprehensive range of techniques and sequences to develop a solid foundation in Shiatsu massage. Participants will gain an understanding of the history and principles behind this traditional Japanese therapy, whilst mastering various techniques to provide a complete and balanced massage experience. The curriculum also includes advanced techniques to further enhance skills and knowledge in the field. This course will be ideal for those looking to expand their therapeutic skills or pursue a career in massage therapy. Assessment Process of Shiatsu Massage Course You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Certificate in Shiatsu Massage for Beginners at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who wish to learn and practise the art of Shiatsu massage. Requirements There is no formal requiremnts to enrol in this Shiatsu Massage Course. Career path Shiatsu Massage Therapist - £20-40k/year Spa Therapist - £18-30k/year Complementary Health Practitioner - £20-45k/year Holistic Therapist - £20-40k/year Wellness Centre Manager - £25-50k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Shiatsu Massage for Beginners at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Shiatsu Massage for Beginners at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Veterinary Physiotherapy course might help you get there! Expand your expertise with high-quality training - study the Veterinary Physiotherapy course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through theonline training course. This Diploma in Veterinary Physiotherapy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Veterinary Physiotherapy Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Veterinary Physiotherapy course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Veterinary Physiotherapy course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Veterinary Physiotherapy course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Veterinary Physiotherapy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Veterinary Physiotherapy course: Veterinary Physiotherapy Course Module 1: Physiotherapy Module 2: Animal Behaviour Module 3: Structure and Function of the Musculoskeletal System Module 4: Comparative Exercise Physiology Module 5: Small Animal Neurological and Muscular Conditions Module 6: Physiotherapy Assessment for Animals Module 7: Setting Up a Physiotherapy Clinic Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Veterinary Physiotherapy at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Veterinary Physiotherapy course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Veterinary Physiotherapy at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Veterinary Physiotherapy at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Our Aim is Your Satisfaction.! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Challenging Behaviour course might help you get there! Expand your expertise with high-quality training - study the Challenging Behaviour course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Challenging Behaviour online training course. This Diploma in Challenging Behaviour at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Challenging Behaviour course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Challenging Behaviour course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Challenging Behaviour course. This Challenging Behaviour training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Challenging Behaviour course today and gear up for excellence! Why Prefer This Challenging Behaviour Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this Challenging Behaviour course. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Challenging Behaviour course: Module 01: Understanding Pressure Module 02: The Relationship Between Stress and Performance: The Inverted-U Theory Module 03: Strategies to Cope with Pressure Module 04: Introduction to Critical Thinking Module 05: What Are the Critical Thinking Steps? Module 06: Critical Thinking Strategies Module 07: Problem-Solving Through Critical Thinking Module 08: Stress in the Workplace Module 09: Managing Stress at Work Module 10: Personal Stress Management Module 11: Communication During and After a Crisis Module 12: Building a Crisis Resilient Workforce Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Challenging Behaviour at QLS Level 4 exam, you will be able to request a CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Challenging Behaviour course. This course is open to everybody. Career path After completing this Challenging Behaviour course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Challenging Behaviour at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Challenging Behaviour at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique CDM Awareness course might help you get there! Expand your expertise with high-quality training - study the CDM Awareness course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the CDM Awareness online training course. This Certificate in CDM Awareness at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with Y CPD points) to make your skill development & career progression more accessible than ever! The CDM Awareness course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the CDM Awareness course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This CDM Awareness training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This CDM Awareness Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS after completing the CDM Awareness course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of CDM Awareness course: Module 01: Introduction Module 02: Regulations and Legislation Module 03: Key Roles and Responsibilities of Duty Holders Module 04: Construction Phase Plan (CPP) Module 05: Health and Safety File, and CDM Tools Module 06: Safety Requirements and Procedures Module 07: Case Study Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in CDM Awareness at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this CDM Awareness course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Certificate in CDM Awareness at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in CDM Awareness at QLS Level 3,you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you looking to improve your current abilities or make a career move? Our unique Child Protection course might help you get there! Expand your expertise with high-quality training - study the Child Protection course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Child Protection online training course. This Diploma in Child Protection and Safeguarding at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Child Protection course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Child Protection course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Child Protection course. This Child Protection training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Child Protection course today and gear up for excellence! Why Prefer This Child Protection Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Child Protection course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Child Protection course: Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do After Referral Module 08: Record Keeping Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Child Protection and Safeguarding at QLS Level 4exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Child Protection course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Child Protection course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Child Protection and Safeguarding at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Child Protection and Safeguarding at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< According to the International Diabetes Federation, over 4.5 million people in the UK live with diabetes, and this number is expected to rise to over 5.5 million by 2030. As a result, there is an increasing demand for individuals who can provide care and support to those with diabetes. Our Diabetes Awareness course is designed to equip you with the knowledge and skills to understand, manage and prevent diabetes, making it a valuable addition to your CV. This Diploma in Diabetes Awareness at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! By the end of the Diabetes Awareness course, you will have developed an understanding of the diagnosis, treatment and management of diabetes. You will also be able to identify the different types of diabetes and their symptoms and be familiar with the aims of treatment. You will have the knowledge to identify and prevent hypoglycaemia and understand the challenges associated with living with diabetes. This course will give you the necessary foundation to provide support and care to those with diabetes. Take a step toward a brighter future! Why Choose Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Curriculum Breakdown *** Here is the Curriculum Breakdown of this course: Module 1: Diagnosing Diabetes Module 2: Aims of Treatment Module 3: The Diabetes Challenge Module 4: Cost of Diabetes in Social Care Module 5: Type 1 Diabetes Module 6: Type 2 Diabetes Module 7: Treatment of Type 2 Diabetes Module 8: Prediabetes Module 9: Gestational Diabetes Module 10: Other Types of Diabetes Module 11: Hypoglycaemia Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to develop an understanding of diabetes. Healthcare professionals who want to expand their knowledge. Caregivers and support workers who work with individuals with diabetes. Requirements You will not need any prior background or expertise to enrol in this course. Career path Nurse: £24K - £40K Specialist Dietitian: £25K - £45K Researcher: £28K - £50K Clinic Manager: £30K - £45K Physician: £40K - £100K Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Diabetes Awareness at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Diabetes Awareness at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.