AgilePM® Practitioner: Virtual In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps
P3O® - Are we doing the right things? To stay relevant, Project Management Offices need to reinvent themselves, finding new ways to help organizations achieve strategic objectives through agile project execution. The rise of Agile poses new challenges to organizations in terms of governance, resource allocation, capacity planning, portfolio selection, and prioritization. This presentation will teach you how to define and implement PMO functions and structures using AXELOS' P3O® model (Portfolio, Programme, and Project Offices). You will also learn how to combine PRINCE2® and Agile to balance adaptability and governance. Key Takeaways: Gain a greater understanding of the P3O model Learn from real-life scenarios how to adopt hybrid project management combining PRINCE2 and Agil
AgilePM® Practitioner: On-Demand This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps
Agile PM vs. Waterfall PM (Virtual) The concept of Agile project management refers to the use of a number of tools and techniques that are based on enabling project teams to deliver products to a predetermined and agreed timeline. The concept of Waterfall project management refers to the use of a number of tools and techniques that are based on enabling project teams to deliver products to a pre-determined and agreed specification. The selection of the most appropriate project management method has, historically, been a choice of 'either/or' when it comes to these two approaches. It is now becoming clear that for many projects, the selection of a single project management method does not satisfy the professionalism of the project team nor does it optimize the return on investment for the sponsoring organization. A radically different approach is needed. This course presents an approach to project management which capitalizes on the most appropriate elements of each method tailored to the specific project being undertaken. In this course, the Waterfall approach will be based on the PRINCE2 model. Each method will be presented to highlight its particular strategy and strengths. The course will then propose project scenarios which will require the project team to use a hybrid method which brings together aspects of both methods. The overall goal of the course is threefold: · To introduce the Waterfall approach to product development. · To introduce the Agile approach to product development. · To explore how a combination of both approaches can bring added value to the sponsoring organization and their customers.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. Project Planning and Control Fundamentals Are you tired of projects going over budget, running behind schedule, or failing to meet objectives? Do you want to learn how to effectively plan and control projects from start to finish? Then our Project Planning and Control Fundamentals Course is for you! This comprehensive course covers all the essential principles, techniques, and tools for successful project management, from defining scope and objectives to monitoring progress and managing risks. Course List of Project Planning 5 in 1 Bundle Course 01: Project Planning and Management Course 02: Agile Project Management Course 03: Quality Assurance (QA) Management Course 04: Cost Control Process and Management Course 05: Financial Analysis Course By taking this Project Planning course, you will: Learn how to develop a project plan and schedule that aligns with business goals and stakeholder expectations Understand how to estimate resources, costs, and timelines accurately and effectively Discover how to manage project risks, issues, and changes in a proactive and agile way Acquire essential skills for communicating, collaborating, and leading project teams Gain practical experience through hands-on exercises, case studies, and real-world examples Upon completion of the course, you will receivea certificate of achievement that you can showcase to your employers and colleagues. You will also be equipped with the knowledge and skills to take on more complex and challenging projects with confidence and competence. Don't miss this opportunity to elevate your project management skills and career prospects. Enrol in our Project Planning and Control Fundamentals Course today! Why Choose Our Project Planning Course: Get instant access to this Project Planning course. Learn Project Planning from anywhere in the world Project Planning is affordable and simple to understand Project Planning is entirely online, interactive lesson with voiceover audio Lifetime access to the Project Planning course materials Project Planning comes with 24/7 tutor support Project Planning and Control Fundamentals Course Curriculum of Project Planning Project Management Fundamentals:Know the Principles and Get it Right In this module, you will learn the key concepts and principles of project management, including project lifecycle, project roles and responsibilities, project constraints, and project success criteria. You will also explore various project management methodologies and frameworks, such as PMBOK, Agile, and PRINCE2. Project Definition Stage: The Vital Foundation to Your Success In this module, you will discover how to define the scope, objectives, and deliverables of your project, as well as how to identify stakeholders, risks, and assumptions. You will learn how to create a project charter, a project scope statement, and a work breakdown structure (WBS). Project Planning Stage: Failing to Plan = Planning to Fail In this module, you will delve into the art and science of project planning. You will learn how to create a project schedule, a resource plan, a cost plan, and a risk management plan. You will also explore various project management tools and techniques, such as Gantt charts, critical path analysis, and Monte Carlo simulation. Project Delivery Stage: Don't you Love it When a Plan Comes Together! In this module, you will learn how to execute, monitor, and control your project in a proactive and effective way. You will explore various project delivery techniques, such as agile development, lean management, and Six Sigma. You will also discover how to manage project issues, changes, and stakeholders. Project Closure Stage: Deep Sigh - You're nearly done In this module, you will learn how to close your project in a systematic and orderly way. You will explore various project closure activities, such as lessons learned, knowledge transfer, and project evaluation. You will also discover how to celebrate project success and transition to ongoing operations or new projects. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Project Planning and Control Fundamentals The Project Planning and Control Fundamentals Course is suitable for anyone who wants to learn the fundamental principles and techniques of project management. Please Note: This course is not a regulated course. To get professionals qualification, you can take any of the following: APM Project Fundamentals Qualification (PFQ) APMG Project Planning and Control Practitioner PRINCE2 Foundation and Practitioner Certification PRINCE2 Foundation & Practitioner AgilePM Foundation and Practitioner Certification Certified Associate in Project Management (CAPM) Advanced Certified ScrumMaster (CSM) Certified Scrum Professional - ScrumMaster Lean Six Sigma Green Belt Certification Project Management Professional (PMP) Certification Managing Successful Programmes (MSP) Foundation and Practitioner Certification Risk Management Professional (RMP) Certification ITIL Foundation Certification Project Management Insititute (PMI) APM Project Management Qualification (PMQ) Requirements Project Planning and Control Fundamentals This Project Planning and Control Fundamentals course does not require any prior experience or knowledge in project management. It is designed to provide a comprehensive and practical introduction to project planning and control for beginners and experienced learners alike. Career path Project Planning and Control Fundamentals The Project Planning and Control Fundamentals Course is relevant to a wide range of job roles that involve project management responsibilities, such as: Project Coordinator, Project Manager, Business Analyst, Program Manager, Operations Manager Certificates Certificate of completion Digital certificate - Included
24 Hour Flash Deal **25-in-1 Agile Project Management (APM) Mega Bundle** Agile Project Management (APM) Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Agile Project Management (APM) package online with Studyhub through our online learning platform. The Agile Project Management (APM) bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Agile Project Management (APM) course provides complete 360-degree training on Agile Project Management (APM). You'll get not one, not two, not three, but twenty-five Agile Project Management (APM) courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Agile Project Management (APM) courses are yours for as long as you want them once you enrol in this course This Agile Project Management (APM) Bundle consists the following career oriented courses: Course 01: Agile Project Management Diploma Course 02: Agile Scrum Master Certification Course 03: Lean Six Sigma White Belt course Course 04: Six Sigma Green Belt Diploma Course 05: Six Sigma Black Belt - Advance Diploma Course 06: Lean Leadership, Culture and Management - Online Diploma Course 07: Diploma in Lean Process and Six Sigma Course 08: Process Improvement Course 09: Process Mapping: Toolkit Course 10: The 5S Lean Methodology in Action Course 11: Quality Management and Strategic Training - ISO 9001 Course 12: Team Management Course 13: Organizational Behaviour, HR and Leadership Course 14: Art of Negotiation and Conflict Resolution Course 15: Customer Relationship Management Course 16: Project, Change, and Quality Management Course 17: Risk Management Course 18: Corporate Risk And Crisis Management Course 19: Data Analysis & Forecasting Course 20: Supply Chain Management Course 21: Governance and Risk Management: Navigating Corporate Strategies Course 22: Change Management Course 23: Stakeholder Management Course 24: Business Management Course 25: Project Management - Planning, Executing, Maintaining and Controlling The Agile Project Management (APM) course has been prepared by focusing largely on Agile Project Management (APM) career readiness. It has been designed by our Agile Project Management (APM) specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Agile Project Management (APM) Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Agile Project Management (APM) bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Agile Project Management (APM) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Agile Project Management (APM) Elementary modules, allowing our students to grasp each lesson quickly. The Agile Project Management (APM) course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Agile Project Management (APM) bundle, you really hit the jackpot. Here's what you get: Step by step Agile Project Management (APM) lessons One to one assistance from Agile Project Management (APM)professionals if you need it Innovative exams to test your knowledge after the Agile Project Management (APM)course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Agile Project Management (APM) courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Agile Project Management (APM) certificate and transcript on the next working day Easily learn the Agile Project Management (APM) skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management (APM) training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Agile Project Management (APM) Our Course may also prepare you to enrol later in- PRINCE2 Agile, PRINCE2 Agile Foundation. Agile Project Management (AgilePM) Foundation Certificate, Agile Business Analysis (AgileBA) Practitioner Certificate. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Agile Project Management (APM) course, all you need is - A smart device A secure internet connection And a keen interest in Agile Project Management (APM) Career path You will be able to kickstart your Agile Project Management (APM) career because this course includes various courses as a bonus. This Agile Project Management (APM) is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Agile Project Management (APM) career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Managing Benefits™ Foundation The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam
Managing Benefits™ Foundation: In-House Training The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam
RESILIA™ Foundation AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls
RESILIA™ Foundation: In-House Training AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls