641 Presentation Skills courses delivered Online

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Would you be interested in enrolling in an Egyptology course to explore the rich history and culture of ancient Egypt? If yes then enrol on our course. This course offers a unique opportunity to delve into the mysteries of one of the world's oldest civilisations and learn about its impressive achievements in architecture, art, science, and religion. In this intensive course, you will learn about the dynasties, notable kings, and the distinctive things they brought to Egypt. The people of ancient Egypt practised polytheism and worshipped over 2,000 gods. Likewise, you will learn about the significant Egyptian gods, their function in many aspects of life, and their unique abilities. Next, discover the Egyptian civilisation, which was rich in art and very important in both social and religious settings. After that, you will examine their architecture and numerous construction structures, such as the Giza Pyramids, well-known temples, and homes for the wealthy and lower classes. Lastly, you will obtain a thorough grasp of the many genres of art and learn about how they served ancient Egyptian civilisation. This Egyptology Bundle Package includes: Course 01: Diploma in Egyptology at QLS Level 4 10 Additional CPDQS Accredited Premiums Courses - Course 01: Archaeology Course 02: Medieval History Course 03: Arts Management Course 04: Gemology Course 05: Forensic Anthropology Course 06: Geology Course 07: Carbon Literacy Knowledge Course 08: Academic and Personal Development Course 09: Effective Methods of Public Speaking and Presentation Skill Course 10: Administrative Management Whether you are a history buff, a student of archaeology, or simply fascinated by ancient cultures, our Egyptology course can offer a wealth of knowledge and enrich your understanding of the world. So why not consider enrolling today and embark on an exciting journey of discovery through the ages? Learning Outcome By the end of this course, you will be able to: List the key features of ancient Egyptian culture. Describe the different dynasties in ancient Egypt. Name some of the most powerful Egyptian goddesses. Discuss ancient Egyptian art and architecture. Analyse the function and power of pharaohs. Recognise the judicial system in ancient Egypt. Explain the structure of the ancient Egyptian family. Learn about the ancient Egyptian script and language. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Start your learning journey straight away with this bundle and take a step toward a brighter future! Course 01: Diploma in Egyptology at QLS Level 4 Module 01: Introduction Module 02: The Dynasties of Ancient Egypt Module 03: Gods and Goddesses Module 04: Art of Ancient Egyptian Module 05: Architecture of Ancient Egypt Module 06: Pharaoh, Government and Society Module 07: Living in Ancient Egypt Module 08: Language, Writing and Numeral System Module 09: Trade and Military Force of Ancient Egypt Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Egyptology at QLS Level 4 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anthropology students Anyone interested in learning about ancient civilisations Art and architecture students Archaeology students Disclaimer: Please note that Egyptology provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practices. Always check details with the appropriate authorities or management. Requirements The Egyptology Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this bundle without hesitation. Career path After completing the course, the learner will have intensive knowledge and skills regarding this subject and can pursue a career in the relevant field. Here are some career choices one could opt for: Museum Attendant: Salary: £15,000 to £20,000 Museum Curator: Salary: £18,000 to £40,000 Certificates Diploma in Egyptology at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Egyptology at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Egyptology bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Give a compliment to your career and take it to the next level. This Public Administration bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Public Administration skills for your next job or elevate your skills for your next promotion, this Public Administration bundle will help you stay ahead of the pack. Throughout the Public Administration programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Public Administration course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Public Administration Bundle Consists of the following Premium courses: Course 01: People Management Skills Level 3 Course 02: Level 3- Public Relation Course Course 03: Equality and Diversity Course 04: UK Employment Law and Employee Rights Diploma Course 05: Media and Public Relations Course 06: Public Speaking and Presentation Skill Course Course 07: International Relations Course 08: Human Rights Course 09: Paralegal Course 10: Leadership & Management Diploma Course 11: Change Management Course 12: Dealing With Difficult People Training Course Course 13: Risk Assessment & Management Course 14: Crisis Management Course Course 15: Operations Management Course 16: Business Performance Management Course 17: Conflict Management Course 18: Public Health Course 19: Effective Communication Skills Diploma Course 20: Time Management Enrol now in Public Administration to advance your career, and use the premium study materials from Apex Learning. The Public Administration bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Administration expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Public Administration from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The People Management Skills Level 3 Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Administration bundle. Requirements This Public Administration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course People Management Skills Level 3 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

*** Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Facilitation Skills Now Tired of browsing and searching for a Facilitation Skills course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Facilitation Skills and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Facilitation Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Facilitation Skills package and developed this in-demand Facilitation Skills course that will enhance your skills and prepare you for the competitive Facilitation Skills job market. Furthermore, to help you showcase your expertise, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Facilitation Skills certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Facilitation Skills Bundle Consists of the following Premium courses: Course 01: Facilities Management Course 02: Online Meeting Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Process Improvement: Reduce Waste Course 07: Compliance & Business Risk Management Course 08: Performance Management Course 09: People Management Skills Level 3 Course 10: Workplace Confidentiality Course 11: Document Control Course 12: Decluttering and Organising Professional Training Level 3 Course 13: Touch Typing Essentials Course 14: Public Speaking and Presentation Skill Course Facilitation Skills Curriculum: Course 01: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning ----------- 13 more must have courses---------- How will I get my Certificate? After successfully completing the Facilitation Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course: Facilitation Skills)Hard Copy Certificate: Free (For The Title Course: Facilitation Skills) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilitation Skills bundle. Requirements Our Facilitation Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Facilitation Skills expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

The real estate industry is one of the most exciting and dynamic fields out there, offering endless opportunities for those with the right skills and knowledge. Whether you're looking to work as an estate agent, property developer, or manager, there's always something new to learn and discover in this field. As an estate agent or property developer, you'll have the opportunity to work with clients from all walks of life, helping them buy, sell, and rent properties. You'll also have the chance to develop your own projects, from small-scale renovations to large-scale residential and commercial developments. At the same time, the real estate industry is constantly evolving, with new technologies, marketing strategies, and legal and regulatory frameworks emerging all the time. That's why it's essential to stay up-to-date with the latest developments and trends, and that's where our Estate Agent and Property Development diploma comes in. This Estate Agent and Property Development Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Development Diploma Course 03: Social Housing and Tenant Management Level 2 Course 04: Property Law and Legislation Course 05: Understanding Wills and Probate Laws - Level 2 Course 06: Property Marketing Course 07: Facilities Management Level 3 Course 08: Contract Manager Diploma Course 09: Document Control Course 10: Customer Relationship Management Course 11: Sales: Psychology of Customers Course 12: Level 3 Tax Accounting Course 13: Public Speaking and Presentation Skill Course Course 14: The Formula to Talk with Strangers Learning Outcomes: Understand the different types of estate agents and property development methods. Develop useful skills in property valuation, negotiation, and project management. Learn about the legal and regulatory framework for estate agents and property developers. Apply modern technologies and marketing strategies to enhance your real estate business. Develop a comprehensive understanding of the legal and regulatory framework for real estate businesses. Enhance your skills in customer relationship management, sales, and public speaking. Develop valuable knowledge in facilities management, contract management, and document control. Learn about property marketing strategies and the latest tax accounting practices. The Property Development bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Estate Agent and Property Development expertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Estate Agent and Property Development to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent and Property Development bundle. • Individuals interested in a career in real estate. • Real estate professionals seeking to enhance their skills and knowledge. • Anyone looking to start their own real estate business. Requirements Property Development Our Estate Agent and Property Development course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Property Development Estate Agent - £18-50k/year • Property Developer - £22-75k/year • Property Manager - £20-45k/year • Facilities Manager - £24-55k/year • Contract Manager - £28-60k/year • Sales Manager - £28-70k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Level 3 Diploma(FREE QLS Endorsed Certificate)| 10 CPD Courses+10 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 2 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited