653 Presentation Skills courses in Southwick delivered Online

This very practical workshop is designed to enable participants to improve the impact, clarity and accuracy of their business documents - both internal and external.: This workshop will help participants: Identify the purpose of writing their documents - to themselves and to their readers Recognise and meet the needs of their readers Plan documents systematically and improve the layout, flow and structure Express the content more clearly, concisely and correctly Adapt the tone and style of writing to the circumstances Proof-read and edit work effectively, using formal marks and techniques Improve visual layout, format and appearance 1 Course objectives Welcome and Introductions The problems now - group discussion 2 Writing better business documents What points to highlight / exclude Starting off Introductions Conclusions Executive summaries 3 Rules and standards George Orwell's famous maxim Why write? - clarifying your aims and objectives A seven-step method for better preparation The three-stage process for writing well Grouping information for your reader 4 Proof-reading and editing The difference between proof-reading and editing Proof-reading methods and strategies Proof-reading marks and techniques Training your eye for detail Knowing what to look for 5 Effective editing Grammar and English standards Words - usage and spelling Sentences - units of thought Paragraphs - themes Punctuation - spotting and correcting common errors Say what you mean - active v passive language 6 How's your English? Grammar quizzes and punctuation test Spotting spelling errors Rephrasing jargons and clichés Common error's and mistakes 7 Document layout House style Use of white space Fonts and effects 8 One-to-one workshops These are practical sessions with one-to-one consultation with colleagues and the trainer They are held at key points to consolidate the learning from different sessions 9 Course summary Summary of key points Action plans

Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00

🌟 Unlock the Power of First Impressions with 'Crafting Compelling Introductions: Transforming Your Elevator Pitch' Course! 🌟   Are you tired of stumbling over your words when someone asks, 'What do you do?' Do you want to captivate your audience right from the start and leave a lasting impact? Look no further! Our comprehensive online course is designed to help you master the art of crafting compelling introductions and transforming your elevator pitch into a magnetic tool that opens doors and seals deals.   🚀 Elevate Your Introduction Game: Why Choose This Course? 🚀   ✨ Transformative Techniques: Learn expert strategies and techniques to craft captivating introductions that command attention and leave a lasting impression. Whether you're networking, pitching, or meeting someone new, you'll captivate your audience from the get-go.   ✨ Tailored Guidance: Gain insights from seasoned professionals who have mastered the art of the perfect introduction. Our course instructors provide personalized feedback and guidance to refine your pitch to perfection.   ✨ Practical Exercises: Put theory into action! Engage in hands-on exercises and real-world scenarios to hone your skills. From crafting your unique value proposition to engaging storytelling, you'll practice until your introduction shines.   ✨ Elevator Pitch Makeover: Transform your existing elevator pitch into a compelling narrative that resonates with your audience, compelling them to want to know more about you and what you offer.   ✨ Lifetime Access: Enjoy unlimited access to course materials, updates, and additional resources. Take the course at your own pace and revisit modules whenever you need a refresher.   🎓 What You'll Learn 🎓   🌟 Techniques to grab attention within the first few seconds. 🌟 Crafting a concise and impactful elevator pitch. 🌟 Using storytelling techniques to create an emotional connection. 🌟 Adapting your pitch to various audiences and situations. 🌟 Strategies for confident and engaging delivery.   🔥 Don't miss this opportunity to transform your introductions and make a lasting impression! Enroll now and step into a world where your elevator pitch becomes your most powerful tool! 🔥 Course Curriculum ELEVATOR PITCH How to Turn Your Killer Elevator Speech into a Self Introduction 00:00

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

🌟 Elevate Your Entrepreneurial Success with 'Strategic Communication Mastery' Course! 🌟   Attention, Visionary Entrepreneurs! Unlock the Power of Effective Communication to Propel Your Business Forward! Are you ready to harness the unparalleled force of strategic communication to revolutionize your entrepreneurial journey? Introducing our exclusive online course: 'Strategic Communication Mastery for Entrepreneurs.' In today's dynamic business landscape, effective communication is the cornerstone of success. Whether it's pitching to investors, engaging clients, leading a team, or navigating crucial negotiations, mastering the art of communication is non-negotiable for achieving your business goals.   🚀 What You'll Gain from Our Course: 🔸 Transformative Strategies: Learn battle-tested techniques to craft compelling messages that resonate with your audience, fostering deeper connections and driving conversions. 🔸 Powerful Persuasion: Master the psychology behind persuasion and influence to win over clients, investors, and stakeholders with confidence and finesse. 🔸 Impactful Leadership: Develop leadership communication skills to inspire, motivate, and guide your team, fostering a culture of collaboration and success. 🔸 Crisis Management: Acquire the expertise to navigate challenging situations with poise and agility, turning obstacles into opportunities through effective communication. 🔸 Digital Branding: Uncover the secrets of building a powerful brand through strategic storytelling and online presence, establishing yourself as an industry authority. 🔸 Real-World Applications: Gain practical insights and case studies from successful entrepreneurs who have utilized strategic communication to achieve remarkable business growth. Enroll now to access:   🎓 Engaging Video Modules: Learn at your pace through comprehensive and engaging video lessons led by communication experts and seasoned entrepreneurs.   📚 Interactive Resources: Access downloadable materials, quizzes, and exercises to reinforce your learning and apply these strategies directly to your business.   🤝 Supportive Community: Join a vibrant community of like-minded entrepreneurs, share insights, and collaborate to enhance your communication skills collectively.   🏆 Exclusive Bonus: Receive a personalized communication toolkit designed to amplify your strengths and address specific areas for improvement.   Join hundreds of successful entrepreneurs who have transformed their businesses through the power of strategic communication. Invest in your entrepreneurial journey today and steer your business toward unprecedented success! Enroll Now and Embrace the Art of Strategic Communication! [Enroll Now Button] Seize this opportunity to become a master communicator and propel your entrepreneurial endeavors to new heights! Course Curriculum INTRODUCTION Introduction 00:00 10 TIPS FOR EFFECTIVE SPEAKING Tip #1 - Get Trained 00:00 Tip #2 - Select Your Speaking Topic 00:00 Tip #3 - Outline Your Speech 00:00 Tip #4 - Start Your Speech with an Attention Grabber 00:00 Tip #5 - Build Trust and Rapport 00:00 Tip #6 - The Art of Persuasion and Influence 00:00 Tip #7 - Deliver Great Content 00:00 Tip #8 - Add Stories 00:00 Tip #9 - The Invitation 00:00 Tip #10 - Practice with Confidence 00:00 Review 00:00

🚀 Elevate Your Sales Game with 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2' 🚀 Are you ready to take your sales prowess to the next level and achieve unprecedented success in your professional journey? Look no further! Introducing the highly anticipated sequel to our acclaimed course - 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2.'   🔥 Unlock the Secrets to Irresistible Persuasion! In this power-packed online course, we delve even deeper into the art and science of persuasion, arming you with advanced tactics that will set you apart in the competitive world of sales. Whether you're a seasoned sales professional or just starting, this course is designed to catapult your success.   ✨ What You'll Gain: 🎯 Advanced Persuasion Strategies: Learn cutting-edge techniques employed by master persuaders to close deals effortlessly and build lasting client relationships. 💼 Tailored Sales Approaches: Discover how to adapt your sales approach to different personality types and situations, ensuring you connect with your clients on a personal level. 🤝 Overcoming Objections: Turn objections into opportunities! Gain invaluable insights into handling objections with finesse, turning potential roadblocks into stepping stones toward success. 🚀 Powerful Negotiation Skills: Master the art of negotiation and walk away from the table with not just a deal but a win-win situation for both parties. 📈 Data-Driven Decision Making: Leverage data and analytics to inform your sales strategy, allowing you to make informed decisions that drive results. 📣 Influential Communication: Hone your communication skills to convey your message persuasively, whether in a one-on-one meeting or a high-stakes presentation.   🌟 Why Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2? Building on the foundation laid in Part 1, this sequel is your ticket to unparalleled success in the dynamic world of sales. Our expert instructors bring real-world experience, case studies, and interactive learning modules to ensure you not only understand the concepts but can apply them with confidence.   🎓 Who Should Enroll: Sales Professionals Entrepreneurs Marketing Executives Business Owners Anyone Seeking to Excel in Persuasive Communication   💡 Don't miss out on this opportunity to transform your sales approach and skyrocket your success. Enroll today and become a Master of Persuasion! 👉 Limited seats available. Secure your spot now! 👈 Course Curriculum Hidden Secrets Of Selling Main Sales & Marketing Training - Part One 00:00 Main Sales & Marketing Training - Part Two 00:00 Main Sales & Marketing Training - Part Three 00:00 Main Sales & Marketing Training - Part Four 00:00 Main Sales & Marketing Training - Part Five 00:00

🌟 Elevate Your Introduction Game! 🌟   Unlock the Art of Crafting Compelling Introductions with 'Mastering Your Elevator Pitch' - An Online Course! Are you tired of stumbling over your words when someone asks, 'What do you do?' Do you wish to leave a lasting impression with a concise, captivating introduction? Look no further!   🚀 Elevate Your Communication Skills: Introducing our exclusive online course, 'Mastering Your Elevator Pitch.' Whether you're an entrepreneur, professional, job seeker, or simply someone eager to make impactful first impressions, this course is tailored for you!   🔑 What You'll Gain: ️ Learn the science behind attention-grabbing introductions. ️ Craft a powerful elevator pitch that resonates with your audience. ️ Understand the psychology of engagement and captivate your listener's interest instantly. ️ Refine your messaging to make a memorable impact in 30 seconds or less. ️ Practice real-life scenarios and receive personalized feedback from industry experts.   🎓 Course Highlights: 🌟 Comprehensive modules designed for all skill levels. 🌟 Interactive exercises to reinforce your learning. 🌟 Proven strategies from communication specialists. 🌟 Accessible anytime, anywhere - learn at your own pace. 🌟 Exclusive community forum for networking and additional support.   🏆 Why Choose This Course? Our instructors bring a wealth of experience in public speaking, marketing, and psychology to provide you with practical tools and insights. Join countless successful professionals who have transformed their introduction game!   🎯 Master the art of leaving a lasting impression with a compelling elevator pitch! Enroll today and kickstart your journey toward confident, impactful introductions.   🚀 Limited Time Offer: Enroll Now and Receive a Bonus Guide on Nailing Interviews with Your Elevator Pitch! Don't miss this opportunity to stand out and make a lasting impression. Join now and start crafting compelling introductions that leave a mark! [Enroll Now Button]   Elevate Your Introduction Game Today! 🌟 Course Curriculum CREATE A KILLER ELEVATOR SPEECH How To Create a Killer Elevator Speech 00:00

🌟 Unlock the Power of Persuasion and Elevate Your Sales Game! 🌟   🚀 Are you ready to revolutionize your sales approach and achieve unparalleled success? Welcome to 'Mastering Persuasive Communication for Sales' - your gateway to becoming a persuasive sales powerhouse! 🚀   🔥 Imagine having the ability to captivate your audience effortlessly, compelling them to say 'Yes!' at every turn. This comprehensive online course is meticulously crafted to equip you with the indispensable skills needed to become a persuasive maestro in the realm of sales.   🎯 Here's what awaits you on this transformational journey: 💡 Proven Strategies: Gain exclusive access to battle-tested techniques and strategies employed by top sales professionals worldwide. Learn how to craft compelling narratives, leverage psychological triggers, and master the art of persuasion to influence decisions effectively.   🔑 Communication Mastery: Discover the keys to unlocking the secrets of effective communication. From honing your body language to perfecting your tone and words, you'll learn how to create an irresistible magnetism in every interaction.   📈 Sales Psychology Unveiled: Delve into the psychology behind customer behavior and decision-making processes. Understand the core principles that drive buying decisions, enabling you to anticipate needs and guide prospects seamlessly through the sales funnel.   🌐 Online & Offline Mastery: Whether you're engaging face-to-face or navigating the digital landscape, this course covers both online and offline persuasive communication techniques, ensuring you're equipped for any sales scenario.   🏆 Real-World Applications: Put theory into action with practical exercises, role-playing scenarios, and case studies that simulate real-world sales situations. Sharpen your skills in a risk-free environment and gain the confidence to excel in any sales conversation.   🎓 Expert Guidance: Led by industry experts with a wealth of experience in sales and communication, this course provides unparalleled guidance, offering insights and tips that can only be gained from years of successful practice.   📈 Elevate your sales game and skyrocket your success! Enroll now in 'Mastering Persuasive Communication for Sales' and unlock the doors to a whole new level of sales prowess. Your journey towards becoming a persuasive communication virtuoso begins today! 🚀💼 Course Curriculum INTRODUCTION Introduction 00:00 My Story 00:00 SALES SCRIPTING TACTICS AND STRATEGIES Embracing Sales 00:00 Embrace Sales Scripting 00:00 The 7 Step Script Writing Formula 00:00 The 5 Laundry Lists - Part 1 00:00 The 5 laundry lists - Part 2 00:00 Sales Scripting Techniques - Part 1 00:00 Sales Scripting Techniques - Part 2 00:00 CONCLUSION Scripting Best Practices and Conclusion 00:00