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728 Presentation Skills courses

Microsoft PowerPoint- Getting Started

By AXIOM Learning Solutions

Microsoft PowerPoint- Getting Started
Delivered OnlineFlexible Dates
£99

Present Like A Professional

4.5(3)

By Studyhub UK

In the digital age, the art of presenting is more valuable than ever. 'Present Like A Professional' is a meticulously curated course that delves into the nuances of successful presentations, ensuring that your audience remains engaged and impressed. Beginning with an introductory understanding, the course takes you through the intricate stages of pre-event preparations, launching your talk, maintaining a robust structure, and concluding with a lasting impact. Not stopping there, we also guide you through the smart usage of visual aids, ensuring your presentations are both compelling and informative. Learning Outcomes Gain insights into the significance and objective of professional presentations. Master the techniques to prepare effectively before any speaking event. Develop the expertise to initiate and conclude your presentations with impact. Understand and apply a strong structure to maintain audience engagement. Acquire the knowledge of integrating visual aids to enhance your talk's effectiveness. Why buy this Present Like A Professional course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Present Like A Professional there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Present Like A Professional course for? Individuals aiming to enhance their public speaking skills. Team leaders wanting to convey ideas with clarity and conviction. Educators desiring to make their lectures more engaging. Entrepreneurs looking to pitch their concepts convincingly. Any professional aiming to make a mark in meetings and seminars. Prerequisites This Present Like A Professional does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Present Like A Professional was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Speaking Coach: Average salary: £40,000 - £60,000 Corporate Trainer: Average salary: £30,000 - £50,000 Keynote Speaker: Average salary: £45,000 - £80,000 Lecturer: Average salary: £35,000 - £55,000 Business Consultant: Average salary: £50,000 - £90,000 Meeting and Event Planner: Average salary: £25,000 - £45,000 Course Curriculum Section 01: INTRODUCTION, OVERVIEW AND RATIONALE OF THE COURSE Introduction 00:03:00 The fear is REAL 00:03:00 Guilty as charged - the problem laid bare! 00:04:00 What it's NOT (No patronizing!) 00:02:00 Section 02: BEFORE THE EVENT The first question to ask 00:03:00 Be easy to deal with 00:05:00 A little research goes a long way 00:03:00 'Time your words to fill two thirds' 00:04:00 Make your presence known 00:04:00 Section 03: HOW TO START YOUR TALK PUNCH your audience! 00:06:00 By the end of this talk 00:03:00 Section 04: A BIT ABOUT STRUCTURE Tell them what you're going to tell them 00:03:00 Now do the telling 00:06:00 Section 05: HOW TO FINISH YOUR TALK No 'fizzling out' 00:04:00 Questions, Answers - and examples of endings. 00:06:00 Section 06: VISUAL AIDS Visual aids 00:06:00 Section 07: And Finally... Final tips and hints 00:04:00 Thank you - and a bonus 00:01:00 Assignment Assignment - Present Like A Professional 00:00:00

Present Like A Professional
Delivered Online On Demand1 hour 10 minutes
£10.99

Microsoft PowerPoint - Formatting Presentations

By AXIOM Learning Solutions

Microsoft PowerPoint - Formatting Presentations
Delivered OnlineFlexible Dates
£99

Sales Skills Professional Course

By iStudy UK

Improved Sales means better profit, so learn the necessary Skills What are buyers looking for in a seller? How do you place yourself ahead of the competition? If you have ever wondered these questions, then take this course to learn whole new way to improve your sales skills and get better result instantly. There are many skills and tricks that can be used to improve your selling skills, such as your communication skills. If you're a salesperson, this skill might seem self-evident, but too many sales reps don't take the time to develop their communication skills, choosing instead to rely on a script to get them through conversation. A professional seller must have good persuasive skills. Customers are bombarded with advertisements and pitches on a regular basis; you need to know how to convince them that your product or service is worthy of investment. With everything said and done, Sales Skills Professional Course will make you competent to be a professional salesperson. It will vastly improve your skills and you will be able to sell more products easily. Course Highlights Sales Skills Professional Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Sales Skills Professional Course into 19 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 16 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Sales Skills Professional Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Sales Skills Professional Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Sales Skills Professional Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics FREE 00:30:00 The Importance Of Self Esteem FREE 00:30:00 Oral Communication Skills Certificate 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Final Exam

Sales Skills Professional Course
Delivered Online On Demand16 hours 30 minutes
£25

Public Speaking

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more confident and relaxed when speaking in front of an audience. Overview Upon successful completion of this course, students will become more confident and relaxed in front of an audience which will translate into a successful speaking event. In this course, students will learn some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Delivering Your Speech (I) Starting Off on the Right Foot Using Visual Aids Checking the Volume of Your Voice Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Questions and Answers Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Public Speaking
Delivered OnlineFlexible Dates
Price on Enquiry

Essentials to Become a Presenter

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Essentials to Become a Presenter. This Essentials to Become a Presenter is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding essential to Become a Presenter course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this essential to Become a Presenter Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Essentials to Become a Presenter career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD Certified Essentials to Become a Presenter Course After successfully completing this Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Essentials to Become a Presenter learning materials. This course online test with immediate results Enroling in this Course has no additional costs. You can study and complete this course at your own pace. Study for this course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Essentials to Become a Presenter is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Essentials to Become a Presenter just once. Furthermore, as you proceed through the modules of this Essentials to Become a Presenter course, you will discover the fundamentals of Essentials to Become a Presenter and explore the key topics such as: Curriculum: Module 01: Who is a TV Presenter? Module 02: Qualifications and Skills Required to Become a Presenter Module 03: Essentials to Become a Presenter Module 04: Talking To/ Speaking in Front of The Camera Module 05: Talk Back and Teleprompter Module 06: Creating a Showreel Module 07: Interviewing Techniques Module 08: Scripting Techniques Therefore, reinforce your knowledge and furnish your skills by enroling in our Essentials to Become a Presenter course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Essentials to Become a Presenter course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Essentials to Become a Presenter Course the Right Option for You? This Essentials to Become a Presenter course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Essentials to Become a Presenter course. This Essentials to Become a Presenter course is open to everybody. You can access the Essentials to Become a Presenter course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Essentials to Become a Presenter course if you: Aspire to understand Essentials to Become a Presenter better. Already working on Essentials to Become a Presenter and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Essentials to Become a Presenter-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Essentials to Become a Presenter course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Essentials to Become a Presenter course at your own pace. Career path The aim of this exclusive course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Essentials to Become a Presenter
Delivered Online On Demand3 hours
£12

Microsoft Office 2013 Complete Course

4.7(160)

By Janets

Microsoft Office is an office suite that can be used for business as well as for personal use. Although Microsoft Office is already rich with features and essential for productivity, with each new release, it continues to improve and enhance the office package. It's a wise investment for both your professional and personal life if you learn how to use Microsoft Office. Our Microsoft Office 2013 Complete Course course will help you hone your skills in Microsoft Office and take them to an advanced level.  This Microsoft Office 2013 Complete Course course involves advanced lessons on Word, Excel, PowerPoint, Access and Outlook. Throughout this course, learners will go through the practical skills, knowledge, and information needed to make full use of Microsoft Office apps. They'll explore all the key areas related to these applications and their proper utilisation.  Now is your chance to show potential employers that you are confident and comfortable with using Microsoft Office applications. Enrol now and explore the more complex features and tools of Microsoft Office.  Learning Outcomes:  Gain sufficient knowledge of the advanced features of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook Understand how to produce standard documents using Microsoft Word Familiarise with the key skills to master Microsoft Excel worksheets Get a solid understanding of advanced accounting calculations Develop your creative PowerPoint presentation skills Familiarise with advanced editing and formatting tasks in Microsoft Word Understand how to perform advanced email tasks and learn how to manage Outlook data Learn how to create forms and reports using Microsoft Access Familiarise with PowerPoint's research tools and learn how to use these tools for preparing a presentation Learn how to create pivot tables and pivot charts and understand grouping and outlining data Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Word Advanced Level 00:00:00 Microsoft Excel Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel - Advanced Level 00:00:00 Microsoft PowerPoint Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Shapes 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Advanced Drawing Tasks 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Audio and Video 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Preparing for Your Presentation 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Advanced Level 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Advanced Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Microsoft Office 2013 Complete Course
Delivered Online On Demand3 days
£25

Performance management conversations for staff (In-House)

By The In House Training Company

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

Performance management conversations for staff (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Essential selling skills (In-House)

By The In House Training Company

Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions

Essential selling skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Advanced sales skills (In-House)

By The In House Training Company

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

Advanced sales skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry