Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
***24 Hour Limited Time Flash Sale*** Lean Six Sigma Green Belt Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Lean Six Sigma Green Belt Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Lean Six Sigma Green Belt bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Lean Six Sigma Green Belt Online Training, you'll receive 40 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Lean Six Sigma Green Belt Career Bundle: Course 01: Lean Six Sigma Green Belt Course 02: Lean Process and Six Sigma at QLS Level 5 Diploma Course 03: Lean Six Sigma Black Belt Course 04: Lean Six Sigma White Belt course Course 05: Lean Six Sigma: Toolkit Course 06: Professional Lean Management: Service Industry Course 07: Agile Scrum Master Course 08: Project Management Course Course 09: Process Improvement Course 10: Operations Management: Process Mapping & Supply Chain Course 11: The 7 Basic Tools of Quality Course 12: Quality Assurance (QA) Manager Training Course 13: Logistics Management Course 14: DIPLOMA IN OPERATIONS MANAGEMENT Course 15: Change Management Course 16: Facility Management Course 17: Diploma in Purchasing & Procurement at QLS Level 5 Course 18: SAP Controlling (CO) - Product Costing S4HANA Course 19: Commercial Law Course 20: Business Development Course 21: Financial Analysis Course 22: Financial Modelling for Decision Making and Business plan Course 23: Internal Audit Skills Course 24: Business Productivity Training Course 25: Payroll Administrator Training Course 26: Negotiation Skills Certificate Course 27: Creative Marketing Plan Course 28: Presentation Skills Guideline Course 29: Sales Skills Course Course 30: Delegation Skills Training Course 31: Customer Service Training Course 32: Public Speaking Diploma Course 33: CSR - Corporate Social Responsibility Course 34: Middle Manager Management Course 35: Cross-Cultural Awareness Training Course 36: Communicate and Work With People From Other Culture Course 37: Time Management Course 38: Critical Thinking in The Workplace Course 39: Compliance Risk and Management Course 40: Workplace Confidentiality With Lean Six Sigma Green Belt, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Lean Six Sigma Green Belt today and take the first step towards achieving your goals and dreams. Learning Outcomes: Identify and eliminate waste through various Lean tools and techniques. Implement Six Sigma methodologies to reduce defects and improve quality. Lead process improvement projects and drive positive change within your organization. Analyze data to make informed decisions and identify root causes of problems. Utilize Lean Six Sigma tools such as value stream mapping, five-why analysis, and control charts. Apply Lean Six Sigma principles to various industries and functional areas. Why buy this Lean Six Sigma Green Belt? Free CPD Accredited Certificate upon completion of Lean Six Sigma Green Belt Get a free student ID card with Lean Six Sigma Green Belt Lifetime access to the Lean Six Sigma Green Belt course materials Get instant access to this Lean Six Sigma Green Belt course Learn Lean Six Sigma Green Belt from anywhere in the world 24/7 tutor support with the Lean Six Sigma Green Belt course. Start your learning journey straightaway with our Lean Six Sigma Green Belt Training! Lean Six Sigma Green Belt premium bundle consists of 40 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Lean Six Sigma Green Belt is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Lean Six Sigma Green Belt course. After passing the Lean Six Sigma Green Belt exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Six Sigma Green Belt course is ideal for: Students seeking mastery in Lean Six Sigma Green Belt Professionals seeking to enhance Lean Six Sigma Green Belt skills Individuals looking for a Lean Six Sigma Green Belt-related career. Anyone passionate about Lean Six Sigma Green Belt Requirements This Lean Six Sigma Green Belt doesn't require prior experience and is suitable for diverse learners. Career path This Lean Six Sigma Green Belt bundle will allow you to kickstart or take your career in the related sector to the next stage. Lean Six Sigma Green Belt Process Improvement Manager Quality Assurance Manager Project Manager Operations Manager Consultant Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
Project Leadership Skills (On-Demand) This 4-hour course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. This course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Brief Introductions Course structure, goals, and objectives Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Negotiation and Conflict Management Negotiation basics Principled negotiation Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps
The Teaching Assistant Level 3 Diploma course equips individuals with the knowledge and skills necessary to excel in a support role within educational settings. Covering topics such as classroom management, child development, and effective teaching strategies, this comprehensive program prepares teaching assistants to make a positive impact in classrooms and support the learning journey of students.
Who is this course for? SketchUp Night Training Courses. This course is designed for professionals and students interested in enhancing their SketchUp skills through evening sessions. Whether you're a beginner looking to learn the basics or an experienced user seeking advanced techniques, this course offers tailored instruction to suit various skill levels during evening hours. Click here for more info: Website 1-on-1 sessions. Mon to Sat between 9 am and 7 pm Course Duration: 10 hours Method: 1-on-1 (In-person or Live Online) Design Your Own Template Craft custom templates 2D Geometry Essentials Construct fundamental 2D shapes (lines, arcs, circles, rectangles) Grasp the concept of geometric stickiness Exploring 3D Geometry Develop basic 3D shapes Master 3D geometric stickiness Visualize your model in 3D Effective Model Organization Organize your model effectively using layers Geometry Shaping Tools Shape geometry with the Push/Pull tool Manipulate geometry by moving entities Maintain coplanar geometry integrity Connect and generate complex forms Lock inferences for precision Expedite form generation Restore and refine surfaces Create and apply surfaces to your model Employ mirroring and array techniques Enhancing Visuals Apply materials for enhanced visuals Craft 3D text elements Utilize essential tools for creating and manipulating 3D structures Integration and Expansion Integrate component models from the 3D Warehouse Explore display options and styles Position and export models to Google Earth Model Efficiency Techniques Overcome stickiness challenges in your model Optimize modeling efficiency with component nesting Understand the impact of scaling on similar components Leverage groups and components for isolating geometry Efficiently manage components using the Component Browser 3D Warehouse Collaboration Access and share components via the 3D Warehouse Harness the power of dynamic components Master component inferencing and editing Combine and integrate components seamlessly Integration and Multimedia Import external sites into SketchUp Incorporate photographs into your projects Employ the Follow Me tool effectively Enhance your designs with the Materials Browser Collaborate with the 3D Warehouse community Fine-tune your model's style Interactive Presentations Create immersive scene-based walk-throughs Generate sections and animated scenes for compelling presentations Export and Integration Seamlessly export your work to AutoCAD and LayOut Learning Outcomes for Designers after this course: SketchUp Proficiency: Acquire mastery of essential 3D modeling and design tools. Advanced Modeling Skills: Apply intricate modeling techniques for architectural and interior components. Effective Space Planning: Organize interior spaces efficiently with space planning expertise. Architectural Precision: Create detailed architectural models and facades with precision. Custom Furniture Design: Craft bespoke furniture designs that enhance interior spaces. Texture Realism: Apply textures skillfully to achieve lifelike visualizations. Compelling Visual Presentations: Present design concepts with captivating visualizations. Effective Presentation Skills: Showcase ideas convincingly to clients and stakeholders. Professional Collaboration: Communicate seamlessly with industry professionals using SketchUp. Workflow Streamlining: Enhance project efficiency by streamlining design workflows for rapid iterations. Additional Benefits: Complimentary Portfolio Review Mock Interviews for Skill Enhancement Skills Acquired: Proficient SketchUp Mastery: Gain expertise in using SketchUp for 3D modeling, design, and visualization. Advanced Rendering Techniques: Learn to create realistic renders using plugins like V-Ray or Twilight Render. Efficient Workflow: Develop skills to streamline your design process and enhance productivity. Collaboration and Presentation: Explore techniques for collaborative work and compelling project presentations. Job Opportunities: Architectural Designer: Create detailed 3D models and visualizations for architectural projects. Interior Designer: Design and visualize interior spaces for residential and commercial clients. Landscape Architect: Develop 3D landscape designs and presentations for outdoor spaces. Freelance 3D Artist: Offer your services for various projects, from architectural visualization to product modeling. Visualization Specialist: Provide visualization services to real estate agencies, design firms, or marketing companies. Why Us? Personalized Training: Dive into SketchUp with exclusive coaching from experienced architects and designers. Enjoy 1-on-1, in-person sessions at (SW96DE) or participate in live online classes. Flexible Schedule: We're available Monday to Saturday from 9 am to 7 pm, ensuring learning fits into your busy life. Tailored Tutorials: Take home custom video tutorials crafted to enhance your SketchUp skills. Comprehensive Learning: Access a digital reference book for thorough revision, ensuring a deep understanding of every SketchUp concept. Continuous Support: Enjoy ongoing assistance via phone or email, even after the course ends, ensuring your continued success. Adaptable Syllabus: We customize the syllabus and projects to meet your specific needs, ensuring focused learning on what matters most to you. Official Certification: Certificate upon course completion, validating your SketchUp expertise. Why Choose Us? Individualized Support: Our courses, ranging from 10 to 120 hours, provide unwavering assistance at every stage. Personalized homework assignments and post-course support pave the way for mastering SketchUp with expert guidance. Personal Attention, No Crowded Classes: Experience the intimacy of one-on-one learning. Say goodbye to overcrowded classrooms, ensuring you receive the focused attention you deserve in a confident and comfortable environment. Financial Flexibility: Your educational journey shouldn't strain your finances. We offer a range of payment plans tailored to your needs. Explore the available options and embark on your SketchUp learning adventure today. Expert Instructors, Real-world Expertise: Our instructors, meticulously chosen for their industry expertise and passion for teaching, are dedicated to imparting invaluable SketchUp skills to eager learners.
The secrets of selling through a computer screen Defining the key elements of how to win more business when presenting to an online or in-person live audience. To gain more impact, be seen, heard, and perceived as the expert in your field of activity. It teaches you the essentials of presenting to convey the right message and image for your Zoom calls, Presentations and business conversations. based on my experience selling £ millions of pounds of products for major brands and high-street names on QVC and The Shopping Channel
Do you want to learn the process of creating powerful presentations to impress your boss or supervisor? Our Certified Microsoft PowerPoint 2010 Intermediate Level is designed for people who have basic knowledge on Microsoft PowerPoint 2010 and want to go ahead with intermediate features. With this course, you will learn many new things that can be performed using Microsoft PowerPoint. You will learn the use of different types of templates. You will also be able to create your own templated with advanced guidelines. Besides that, you will be able to add animation to your slides to make it more engaging. You will learn the secrets of creating modern and professional looking presentations. Moreover, you will learn how to record a presentation with PowerPoint and add narrations. This course will deliver you a complete package based on MS PowerPoint so that you can keep yourself up to date and impress anyone with your advanced presentation skills. Course Highlights Certified Microsoft PowerPoint 2010 Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Microsoft PowerPoint 2010 Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Microsoft PowerPoint 2010 Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Microsoft PowerPoint 2010 Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Microsoft PowerPoint 2010 Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Presentations 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Delivering Presentations 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Certified Microsoft PowerPoint 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Certified Microsoft PowerPoint 2010 Intermediate Level 00:20:00 Final Exam Final Exam- Certified Microsoft PowerPoint 2010 Intermediate Level 00:20:00
ð Elevate Your Impact: Zooming in on Engaged Audiences Online Course ð Are you tired of delivering presentations that seem to fall on deaf ears? Do you want to captivate your audience and leave a lasting impression every time you speak? Look no further - our 'Zooming in on Engaged Audiences' online course is the key to unlocking your full potential as a dynamic and influential communicator! ð What You'll Gain from this Course: ⨠Masterful Presentation Skills: Learn the art of commanding attention from the moment you start speaking. Discover proven techniques to keep your audience engaged, focused, and eager for more. ⨠Interactive Storytelling: Transform your content into compelling narratives that resonate with your audience. Craft stories that not only inform but also inspire and leave a lasting impact. ⨠Technical Mastery of Zoom: Unleash the full power of Zoom with insider tips and tricks. Navigate the platform seamlessly, create engaging polls, and utilize breakout sessions effectively to keep your audience actively participating. ⨠Adapting to Virtual Environments: Whether you're presenting to a small team or a global audience, learn how to adapt your communication style to create a genuine connection, even through the virtual realm. ⨠Audience Psychology: Understand the psychology behind audience behavior and tailor your presentations to meet their needs. Connect on a deeper level and leave a lasting impression every time. ⨠Confidence Boosting Techniques: Overcome stage fright and build unshakable confidence. Discover practical strategies to manage nerves and present with poise, ensuring your message is delivered with impact. ð Course Highlights: ð¥ Interactive Modules: Engage in immersive modules designed to enhance your skills through practical exercises, real-life examples, and interactive quizzes. ð¥ Live Q&A Sessions: Get personalized feedback and have your burning questions answered by industry experts during our live Q&A sessions. ð¥ Exclusive Community: Join a community of like-minded individuals, share experiences, and receive ongoing support in your journey to becoming a masterful presenter. ð¥ Lifetime Access: Enjoy lifetime access to course materials, updates, and a growing library of resources to continuously sharpen your skills. ð¥ Certificate of Completion: Showcase your newfound expertise with a certificate of completion, a valuable addition to your professional portfolio. ð Don't miss this opportunity to transform your presentations and captivate your audience like never before! Enroll now and take the first step towards becoming a master communicator. ð Ready to Zoom in on Engaged Audiences? Enroll now and embark on a transformative journey to presentation excellence! ð Course Curriculum Basic Overview 00:00 Plans and Pricing 00:00 Zoom Referral and Partnership Programs 00:00 Meeting Settings 00:00 Adding In Your Calendar 00:00 User Settings 00:00 Live Closed Captioning 00:00 Creating A Meeting - Part 1 00:00 Creating A Meeting - Part 2 00:00 Creating A Webinar - Part 1 00:00 Creating A Webinar - Part 2 00:00 Mobile Meetings and Webinars 00:00 Scheduling with Calendar 00:00 Managing Your Zoom Recording 00:00 Editing Your Zoom Recording 00:00 Transcribing Your Recording 00:00 Native Integrations - YouTube 00:00 Storage Integrations 00:00 Transcribing Your Recording 00:00 Conclusion 00:00 Advanced Overview 00:00 On Demand Webinars - Part 1 00:00 On Demand Webinars - Part 2 00:00 Streaming Webinars To Facebook Live - Part 1 00:00 Streaming Webinars To Facebook Live - Part 2 00:00 Streaming Webinars To Youtube Live - Part 1 00:00 Streaming Webinars To Youtube Live - Part 2 00:00 Zapier Integrations Overview 00:00 Zoom and Aweber 00:00 Zoom and Getresponse 00:00 Zoom and Meetup 00:00 Zoom and Eventbrite 00:00 Zoom and PayPal 00:00 Zoom and Stripe 00:00 Zoom and Manychat 00:00 Integration with Skype 00:00 Live Example - Part 1 00:00 Live Example - Part 2 00:00 Live Example - Part 3 00:00 Conclusion 00:00
Improve your ability to deliver training and help trainers become better at teaching those around them with the Training Manager course. In this course you will learn; user-friendly learning design processes created to help experts looking to become experienced trainers. The Training Manager covers; approaches to designing and delivering training practices, along with improving your leadership and communication skills, too. Learning Outcomes of The Training Manager: Learn how to define a successful training programme Discover the essentials of a quality training programme Learn how to perform a training needs analysis Learn how to evaluate training delivery Discover how to tell stories when delivering training Develop your creative and communicative skills Learn how to resolve conflicts in the training room Improve your stress management skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Module 01: Defining a Successful Training Program Course Overview 00:15:00 Defining a Successful Training Program 00:05:00 What Makes a Successful Trainer? 00:15:00 A Word About Adult Learning 00:05:00 The Learning Process 00:05:00 Principles of Adult Learning 00:15:00 What's Your Type? How About Mine? 01:00:00 Applying the Learning Cycle 00:15:00 Extroverts and Introverts 00:15:00 The Training Process 00:15:00 Planning Training 00:15:00 Choosing Training Methods 00:15:00 Adding Games 00:15:00 Dealing with Difficult Trainees 00:15:00 On-the-Job Training 00:15:00 Module 02: Essential Elements Of A Training Program Program Design 00:30:00 Identifying Needs 00:30:00 The Training Model 01:00:00 The Program's Basic Outline 01:00:00 Evaluation Strategies 01:00:00 Defining Your Approach 01:00:00 Researching and Developing Content 00:15:00 Choosing Openings and Energisers 00:30:00 Creating Supporting Materials 00:15:00 Testing the Program 00:15:00 Creating Proposals 00:30:00 Building Rapport 00:15:00 Module 03: Training Needs Analysis A Closer Look at the Training Needs Analysis 00:30:00 Collecting Data 00:30:00 Diving Deeper Into the Data 00:30:00 Creating the Report 00:15:00 Module 04: Designing a Program That Will Stick Five Strategies for Stickiness! 00:15:00 Designing a Program That Will Stick 00:15:00 Teaching Tips and Tricks 00:15:00 What Method is the Stickiest? 00:05:00 Following Up 00:15:00 Strategies for Taking Training Further 00:15:00 Module 05: Effective Methods Of Training Evaluation Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Module 06: Storytelling Techniques for Trainers How Storytelling Can Boost Your Training Power 00:30:00 The Elements of a Powerful Story 00:45:00 Storyboarding Techniques 00:30:00 Bringing the Story to Life 00:30:00 Tools and Technology 00:15:00 Module 07: Using Activities to Make Training Fun Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Module 08: Stress Management Training Stress Management Training 00:30:00 Module 09: Your Role as an Effective Communicator Your Role as an Effective Communicator 00:45:00 Module 10: Presentation Skills for Trainers Presentation Skills for Trainers 01:00:00 Module 11: Developing Creativity What Is Creativity and Innovation? 00:05:00 Individual Creativity 00:10:00 Developing the Right Environment for Creativity 00:10:00 Where Does Creativity Fit Into the Problem-Solving Process? 00:15:00 Defining the Problem 00:15:00 Creative Techniques 00:25:00 Encouraging Creativity In A Team 00:20:00 Module 12: Conflict Resolution Techniques Conflict Resolution Techniques 01:00:00 Assignment Assignment - Training Manager 3 weeks, 2 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.