5760 Practitioner courses

Overview Marginal costing is an integral part of business management, accounting and finance. Acquiring solid skills in marginal costing can open doors of career opportunities for you. You can develop a strong foundation in marginal costing with our exclusive online Marginal Costing Course. The course is divided into 7 highly informative modules. Through these modules, you will be introduced to the costing methods. The course will help you understand the fundamentals of marginal costing and learn the cost-volume-profit analysis process. Furthermore, you will learn to use marginal costing in decision-making and profit planning. Along with valuable skill sets, this course will also provide you with a recognised certificate of achievement. This certificate will boost your career in the business and finance industries. Join now! Course Preview Learning Outcomes Enhance your knowledge of costing methods Learn the basic principles of marginal costing Understand the process of cost-volume-profit analysis Know how to use margin costing in decision-making Build your expertise in profit planning Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Marginal Costing CVP Analysis Profit Planning Decision-Making Who Should Take this Marginal Costing Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Marginal Costing Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Marginal Costing Course will equip you with effective skills and abilities and help you explore career paths such as  Financial Analyst Cost Accountant Budget Analyst Operations Manager Module 01: Introduction to Costing Methods Introduction to Costing Methods 00:12:00 Module 02: Understanding Marginal Costing Understanding Marginal Costing 00:12:00 Module 03: Cost Classification Cost Classification 00:11:00 Module 4: Cost-Volume-Profit (CVP) Analysis Cost-Volume-Profit (CVP) Analysis 00:15:00 Module 05: Decision-Making Using Marginal Costing Decision-Making Using Marginal Costing 00:16:00 Module 06: Contribution Margin Ratio and Profit Planning Contribution Margin Ratio and Profit Planning 00:14:00 Module 07: Limitations and Criticisms of Marginal Costing Limitations and Criticisms of Marginal Costing 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Competitive pay, job security, flexible work hours and many other facts make medical transcription a great career opportunity. So if you are looking for a job or want to change your current one, you can give medical transcription a shot. Our Medical Transcription Course will help secure the basic skills you need for this career. The course will provide you with a detailed understanding of medical transcription. From the modules, you grasp adequate knowledge to understand medical reports. The course will assist you in building a solid understanding of the words used in the medical setting. You will be able to learn the essentials of protecting the data of the patients. This course will provide you with a CPD-accredited certificate along with valuable skill sets. This certificate will enhance your CV and help you build a career in the medical industry. Course Preview Learning Outcomes Familiarise yourself with the essentials of medical transcription Develop the ability to understand medical reports Enhance your knowledge and understanding of medical language Understand the process of formatting Learn the process of data protection in medical settings Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Medical Transcription Medical Language Data Protection Who Should Take This Medical Transcription Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Medical Transcription Course Certification After completing and passing the Medical Transcription Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Medical Transcription Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Transcriptionist Medical Administrator Receptionist Module 01: Introduction To Medical Transcription Introduction to Medical Transcription 00:13:00 Module 02: The What, How, Who And Why Of Medical Transcription The What, How, Who and Why of Medical Transcription 00:18:00 Module 03: Understanding Medical Reports Understanding Medical Reports 00:26:00 Module 04: Medical Language Boot Camp Medical Language Boot Camp 00:13:00 Module 05: Formatting: The Basics Formatting The Basics 00:15:00 Module 06: Data Protection Data Protection 00:18:00 Assignment Assignment - Medical Transcription 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Managing Fraud Course Fraud management involves identifying illegal activities to stop important information from falling into the wrong hands. This Managing Fraud Course will guide you through the fundamentals of fraud management and its various strategies to mitigate risks and reduce financial losses.  In this Managing Fraud course, you'll walk through a step-by-step process to implement an effective fraud policy for your business. First, the training will educate you about the importance of fraud management and its legal and ethical considerations. Then, it will introduce you to the various types of fraud and different techniques used in fraud detection and prevention. You'll also understand what to include in your fraud response plan and how to maintain regulatory compliance to mitigate risks. Course Preview Learning Outcomes Familiarise yourself with various fraud awareness techniques and tools Understand what is evidence and how to deal with exhibits Gain insights into the fraud risk management process Learn how to implement fraud management strategies to detect and prevent fraud Enrich your knowledge of fraud incident reporting and monitoring Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Managing Fraud Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Managing Fraud Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Managing Fraud Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Fraud Investigator Risk Manager Compliance Officer Forensic Accountant Internal Auditor Financial Crimes Analyst Legal Consultant in Fraud Management Fraud Management Specialist Module 1: Introduction to Fraud Management Introduction to Fraud Management 00:13:00 Module 2: Types of Fraud Types of Fraud 00:10:00 Module 3: Fraud Prevention Techniques Fraud Prevention Techniques 00:14:00 Module 4: Fraud Detection Methods Fraud Detection Methods 00:13:00 Module 5: Unveiling Fraudulent Evidence Unveiling Fraudulent Evidence 00:08:00 Module 6: Responding to Fraud Incidents Responding to Fraud Incidents 00:16:00 Module 7: Investigating Fraud Investigating Fraud 00:09:00 Module 8: Fraud Mitigation and Compliance Fraud Mitigation and Compliance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Land managers are required to manage land and natural resources for public or private projects. In this Land Management Training, you'll learn about improved land management technologies to manage land the best way.  The Land Management Training covers a wide range of techniques for managing land resources. Training with us, you'll identify the steps involved in land use planning and understand the soil management principles. In addition, you'll discover the strategies to manage soil degradation processes and learn the methods for weed and irrigation management. Finally, you'll learn about the principles of land law in the UK. Course Preview Learning Outcomes Improve your knowledge in managing the use and development of land resources. Understand the concept of land use and land use planning Gain an excellent understanding of soil management Know how to manage and control land degradation Find a comprehensive introduction to land law Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Land resources management Land use planning Soil management Who Should Take this Land Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Land Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Land Management Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Land Manager Land Management Projects Officer Ecologist Surveyor Forester Module 01: Land Management: An Introduction Land Management An Introduction 00:26:00 Module 02: Land Use and Land Use Planning Land Use and Land Use Planning 00:33:00 Module 03: Soil Management Soil Management 00:35:00 Module 04: Land Degradation and Management Land Degradation and Management 00:26:00 Module 05: Weed Management Weed Management 00:36:00 Module 06: Watershed Management Watershed Management 00:21:00 Module 07: Irrigation Management Irrigation Management 00:29:00 Module 08: Land Tenure, Administration and Transection Land Tenure and Transection 00:41:00 Module 09: Land Registration and Acquisition Land Registration and Acquisition 00:36:00 Module 10: Land Law Land Law 00:39:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Explore the intricate futons and structure of the human brain with our comprehensive Introduction to Neuroscience course. This course will introduce you to the complexities and operations of different elements of our brains. From the informative modules, you will learn about brain anatomy and organisation. The course will describe the structure and functions of our nervous system. Along with that, you will be able to learn about the sensory system and motor control. It will also cover lessons on emotion, motivation and decision-making. You will also get to explore neurological and psychiatric disorders. Whether you are already working in the relevant industry or wish to do so, this course will come in handy. Join now and start learning! Course Preview Learning Outcomes Enhance your knowledge of brain anatomy and organisation Develop a clear understanding of the nervous system Explore the sensory system and motor control Understand the process of emotion, motivation and decision-making Explore different neurological and psychiatric disorders Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Neuroscience knowledge Who Should Take this Introduction to Neuroscience Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Introduction to Neuroscience course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Introduction to Neuroscience course will equip you with effective skills and abilities and help you explore career paths such as  Neurologist Assistant Clinical Researcher Neuroscience Nurse Module 01: Introduction to Neuroscience Introduction to Neuroscience 00:21:00 Module 02: Neuroanatomy and Neural Communication Neuroanatomy and Neural Communication 00:24:00 Module 03: Sensory Systems and Perception Sensory Systems and Perception 00:15:00 Module 04: Motor Control and Movement Motor Control and Movement 00:14:00 Module 05: Learning and Memory Learning and Memory 00:15:00 Module 06: Emotions, Motivation, and Decision-Making Emotions, Motivation, and Decision-Making 00:19:00 Module 07: Neurodevelopment and Plasticity Neurodevelopment and Plasticity 00:22:00 Module 08: Neurological and Psychiatric Disorders Neurological and Psychiatric Disorders 00:25:00 Module 09: Emerging Trends in Neuroscience Emerging Trends in Neuroscience 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Dive into the intricacies of interpretative phenomenological analysis and develop a solid foundation in this area with our exclusive Interpretative Phenomenological Analysis Course. This course will provide a step-by-step understanding of the IPA research process in no time. From the course, you will acquire a clear understanding of Interpretative Phenomenological Analysis. You will know how to plan for the IPA study. The course will also cover detailed lessons on data collection and data analysis. In addition, you will learn how to transfer the results to the papers. When you complete the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and help you pursue a career in the related industry. Course Preview Learning Outcomes Understand the definition of Interpretative Phenomenological Analysis Know how to plan an IPA research study Familiarise yourself with the data collection method Develop the skills to analyse the data and find the results Know the steps of writing the paper Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Panning Research Data Collection Data Analysis Who Should Take This Interpretative Phenomenological Analysis Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Interpretative Phenomenological Analysis Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Interpretative Phenomenological Analysis Course will equip you with effective skills and abilities and help you explore career paths such as  Qualitative Researcher Clinical Psychologist Counselling Psychologist Qualitative Data Analyst Research Psychologist Educational Researcher Module 01: Introduction to Interpretative Phenomenological Analysis (IPA) Introduction to Interpretative Phenomenological Analysis (IPA) 00:13:00 Module 02: IPA and the Theory IPA and the Theory 00:10:00 Module 03: Planning an IPA Research Study Planning an IPA Research Study 00:15:00 Module 04: Collecting Data Collecting Data 00:15:00 Module 05: Analysis Analysis 00:15:00 Module 06: Writing Writing 00:11:00 Module 07: Advanced Designs and Innovative Approaches Advanced Designs and Innovative Approaches 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Crocheting can not only be a great hobby and also be an excellent income source. Whether you want to crochet to pass your leisure time or sell your products online, our Crochet Masterclass course can be useful. This course is designed to teach you the ABCs of crocheting. Through this course, you will get familiarised with the tools and equipment required for crocheting. Then, you will learn to do different levels of stitching and creating patterns. The course will provide you with effective techniques of crocheting. By the end of the course, you will acquire adequate skills to start your crocheting project. You can use your skills to make different products and start your own business. So, if you are ready to bag this skill set, enrol now! Course Preview Learning Outcomes Get introduced to crocheting equipment and yarn Learn basic to advanced crochet stitches Develop the ability to create different types of patterns Grasp useful crochet techniques Build the competence and confidence to take on crochet projects Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Crochet Stitches Crochet Patterns Who Should Take This Crochet Masterclass? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Crochet Masterclass Certification After completing and passing the Crochet Masterclass course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Crochet Masterclass will equip you with effective skills and abilities and help you explore career paths such as  Crochet Teacher Online Business Owner Module 01: Introduction Introduction 00:13:00 Module 02: Equipment For Crochet Equipment for Crochet 00:16:00 Module 03: Know Your Yarn Know Your Yarn 00:18:00 Module 04: Basic Crochet Stitches Basic Crochet Stitches 00:16:00 Module 05: Advance Crochet Stitches Advanced Crochet Stitches 00:13:00 Module0 6: Beginner Patterns Beginner Patterns 00:18:00 Module 07: Crochet Techniques Crochet Techniques 00:32:00 Module 08: Getting Started With Crochet Projects(Part 1) Getting Started with Crochet Projects(Part 1) 00:28:00 Module 09: Getting Started With Crochet Projects(Part 2) Getting Started with Crochet Projects (Part 2) 00:27:00 Assignment Assignment - Crochet For Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Corporate Self Confidence Training Confident employees make great role models in the corporate world. So, unlock the power of self-confidence in business success and thrive in your career by taking this course.  Self-confidence is essential for workers to improve outcomes, job satisfaction, and working relationships. This Corporate Self Confidence Training will teach you how to increase your self-confidence at work and reach new heights in your professional spheres. Training with us, you'll discover the characteristics of high self-confidence and low self-esteem. You'll understand how self-confidence helps leaders accomplish high goals and navigate challenges in the workplace. Again, you'll learn to identify your strengths and accept your weaknesses for personal growth. The course will also teach you how to effectively communicate at work and build respectful relationships. Course Preview Learning Outcomes Learn how to develop self-confidence to boost your career growth Identify the common barriers to confidence and learn how to overcome them Understand the importance of self-confidence in leadership Know how to communicate with confidence Find a detailed guide on improving your physical confidence Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Corporate Self Confidence Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Corporate Self Confidence Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Corporate Self Confidence Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Corporate Self Confidence Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Leader Corporate Trainer Business Development Manager Communications Specialist Executive Manager Module 01: What Is Confidence What Is Confidence 00:12:00 Module 02: Why Corporate Self-Confidence Why Corporate Self-Confidence 00:18:00 Module 03: Confidence Assessment Confidence Assessment 00:08:00 Module 04: Confidently Overcoming Sticking Points Confidently Overcoming Sticking Points 00:06:00 Module 05: Building Self-Confidence Building Respectful Relationships 00:07:00 Module 06: Physical Confidence Physical Confidence 00:09:00 Module 07: Communicating Confidently at Work Communicating Confidently at Work 00:09:00 Module 08: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:14:00 Module 09: Building Respectful Relationships Building Respectful Relationships 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Confidence is the key to success. Learn how to become a confident individual and attain your personal and professional goals with our Confidence Building Course. This course will help you elevate yourself and get a step closer to success.  Through this course you will master the techniques for assessing your confidence and find out the weak links. Then, you will be able to develop your communication skills. The course will also teach you how to improve your physical confidence and portray a polished image in your workplace. By the end of the course, you will be able to remove the drawbacks in yourself and boost your self-esteem.  So, if you are ready to take on the challenge and bring a positive change in life, enrol now! Course Preview Learning Outcomes Understand the basics of confidence building Learn the process of assessing your confidence Know how to identify your weak points Develop the skills to build physical confidence Grasp the strategies to demonstrate confidence in the workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Confidence Building Confidence Assessment Communication Who Should Take This Confidence Building Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Confidence Building Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Confidence Building Course will equip you with effective skills and abilities and help you explore career paths such as  Life Coach Career Coach Manager Trainer Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Respectful Relationships 00:09:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Self-Confidence 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00