5422 Practitioner courses delivered Online

Overview of Solar & Thermal Energy Training Since millions of years ago, the sun has been our source of energy. Solar thermal energy is a renewable energy source that uses heat from the sun to make electricity. This Solar & Thermal Energy Training focuses on solar energy and thermal systems.  The Solar & Thermal Energy Training will introduce you to the various methods of generating electricity with solar energy. It will enhance your understanding of the fundamentals of solar PV energy and solar thermal energy systems. In addition, you'll learn how to design and install a solar PV system and understand the concept of energy storage for grid integration of renewable energy. You'll also discover the emerging technologies of solar energy. Course Preview Learning Outcomes Understand why is solar thermal energy important Strengthen your knowledge of solar energy conversion technologies Familiarise yourself with the different types of PV cells and their working principles Identify the applications of the solar thermal system Learn about the advances in solar thermal collectors and storage systems Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Solar & Thermal Energy Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Solar & Thermal Energy Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Solar & Thermal Energy Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Solar & Thermal Energy Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Solar PV Installer Renewable Consultant Solar Thermal Engineer Storage Specialist Grid Integration Engineer Module 01: Introduction to Solar Energy Introduction to Solar Energy 00:12:00 Module 02: Fundamentals of Solar PV Energy Fundamentals of Solar PV Energy 00:17:00 Module 03: Solar Thermal Energy Systems Solar Thermal Energy Systems 00:10:00 Module 04: Design and Installation of Solar Energy Systems Design and Installation of Solar Energy Systems 00:14:00 Module 05: Energy Storage and Grid Integration Energy Storage and Grid Integration 00:16:00 Module 06: Emerging Solar Technologies and Innovations Emerging Solar Technologies and Innovations 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Embroidery is a pleasurable and lifelong skill to learn. It has become a popular hobby for many in recent years. Moreover, social media has allowed people to share their creations with the world. This Embroidery For Beginners Course will teach you the embroidery skills to create various projects.  The Embroidery For Beginners Course will guide you through starting and finishing different embroidery projects successfully. It will teach you the basic and advanced techniques to develop different embroidery designs and patterns. You'll discover the fundamentals of stitches, the basic equipment and materials for stitching and the essential principles of design and embroidery. Again, you'll learn special stitching techniques, such as cross-stitch, ribbon embroidery, blackwork embroidery, 3D and stumpwork embroidery. You'll also learn how to fix your embroidery mistakes to create flawless designs and patterns and understand how to start a lucrative embroidery business. Course Preview Learning Outcomes Familiarise yourself with the different types of stitches Learn about different fabric types and their uses Learn step-by-step how to make decorative stitches Be able to choose colours and threads for your design Get instructions on planning your stitching strategy Understand how to launch a successful embroidery business Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Embroidery For Beginners? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Embroidery For Beginners Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Embroidery For Beginners Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Dressmaker Fashion designer Textile artist Upholsterer Curtain maker Module 01: Introduction to Embroidery Introduction to Embroidery 00:16:00 Module 02: Fundamentals of Stitches Fundamentals of Stitches 00:15:00 Module 03: Designing Your First Embroidery Project Designing Your First Embroidery Project 00:13:00 Module 04: Stitching Your First Project Stitching Your First Project 00:13:00 Module 05: Introduction to Special Techniques Introduction to Special Techniques 00:14:00 Module 06: Taking Your Skills Further Taking Your Skills Further 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Whether it's external or internal, dog parasites can be dangerous for our canine friends. Thus it is important to educate ourselves about parasites in order to ensure the well-being of our loyal companion. You can learn the essentials of dog parasites from our Training for Dog Parasite Care course. This course is designed to provide you with an in-depth understanding of dog parasites. Here, you will learn about external parasites such as fleas and ticks. Then the course will educate you on the internal parasites found in the canine. The course will also include lectures on infections and different skin conditions. Along with that, you will develop the core skills required for clipping and scissoring. By the end of the course, you will have an overall understanding of parasites and how to protect your dogs from them. Course Preview Learning Outcomes Learn about different types of dog coats Grasp a clear understanding of fleas, ticks and other external parasites Enhance your knowledge of internal parasites Learn how to control infections and other skin conditions in dogs Familiarise yourself with the fundamentals of clipping and scissoring Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Dog Care Infection Control Clipping and Scissoring Who Should Take This Training for Dog Parasite Care? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Training for Dog Parasite Care course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Training for Dog Parasite Care Certification After completing and passing the Training for Dog Parasite Care course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Training for Dog Parasite Care course will equip you with effective skills and abilities and help you explore career paths such as  Dog Groomer Dog Trainer Pet Shop Owner Veterinary Assistant Module 01: Different Coat Types Of Dogs Different Coat Types of Dogs 00:09:00 Module 02: Fleas, Ticks And Other External Parasites Coat Types, Skin Conditions and Parasites Fleas, Ticks and Other External Parasites 00:15:00 Module 03: Internal Parasites Internal Parasites 00:06:00 Module 04: Infections And Other Skin Conditions Infections and Other Skin Conditions 00:12:00 Module 05: Basics Of Clipping And Scissoring Basics of Clipping and Scissoring 00:11:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00

Overview From emotional and physical issues of the employee to decreased company productivity, sexual harassment can have a serious impact. Thus, every organisation must provide safety to each employee, and the employees should also know their rights and duties. Our Sexual Harassment in the Workplace Training course is designed to educate both employers and employees. Through this course, you will be able to understand the definition of sexual harassment. The course will explain the different types of sexual harassment. In addition, you will be able to identify any sexual harassment. Furthermore, it will educate you on the policies and procedures and show you the strategies for handling sexual harassment in the workplace. This course is the perfect guide to creating a safe and friendly work environment. Join now! Course Preview Learning Outcomes Understand the definition of sexual harassment Learn about the different types of sexual harassment Develop the ability to identify sexual harassment in the workplace Familiarise yourself with the policies and procedures Grasp the strategies to deal with sexual harassment in the workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Identifying sexual harassment Handling sexual harassment Who Should Take This Sexual Harassment in the Workplace Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Sexual Harassment in the Workplace Training Certification After completing and passing the Sexual Harassment in the Workplace Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Sexual Harassment in the Workplace Training will equip you with effective skills and abilities and help you explore career paths such as  HR executives Legal professionals Employees Module 01: What Is Sexual Harassment? What Is Sexual Harassment 00:12:00 Module 02: Types Of Sexual Harassment Types of Sexual Harassment 00:12:00 Module 03: Recognising Sexual Harassment In The Workplace Recognising Sexual Harassment in the Workplace 00:12:00 Module 04: Policies And Procedures Policies and Procedures 00:11:00 Module 05: How To Deal With Sexual Harassment In The Workplace? How to Deal with Sexual Harassment in the Workplace 00:14:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00

Overview Facing sexual harassment in the workplace can have a severe mental toll on the victim and lead to low productivity, decreased job satisfaction and even increased employee turnover rates. Equip the knowledge and skills to prevent sexual harassment in the workplace and create a safe work environment with our Sexual Harassment Awareness Training course. The course will help you comprehend the impact of sexual harassment. From the module, you will learn about different types of sexual harassment. The course will help you identify harassment in the workplace. You will also acquire the skills and expertise to handle sexual harassment in the workplace. This course will take you a step closer to building a safe workplace, enrol now and start learning! Course Preview Learning Outcomes Learn about the effects of sexual harassment Understand different types of sexual harassment Develop the ability to identify sexual harassment in the workplace Know the policies and procedures regarding harassment Understand how to effectively deal with sexual harassment Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Identifying Sexual Harassment Managing Sexual Harassment Who Should Take This Sexual Harassment Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Sexual Harassment Awareness Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Sexual Harassment Awareness Training course will equip you with effective skills and abilities and help you explore career paths such as  Sexual Harassment Educator HR Manager Corporate Compliance Office Social Worker Module 01: Identifying Sexual Harassment in the Workplace Identifying Sexual Harassment in the Workplace 00:12:00 Module 02: Positively Dealing with Sexual Harassment Positively Dealing with Sexual Harassment 00:09:00 Module 03: Toxicity, Legality, and Equality Toxicity, Legality, and Equality 00:10:00 Module 04: Types of Sexual Harassment Types of Sexual Harassment 00:09:00 Module 05: Understanding the Effects of Sexual Harassment Understanding the Effects of Sexual Harassment 00:09:00 Module 06: Working Policies and Procedures Regarding Harassment Working Policies and Procedures Regarding Harassment 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview From managing inventory to handling the customers, a salon manager has many roles to play. Develop the skills and ability to carry out these responsibilities with expertise with our Salon Management Training course. This course is designed for both current and future salon managers. Through this course you will learn about the fundamentals of salon management. The informative modules will teach you how to develop an effective business plan and execute it. Furthermore, you will get the chance to build skills in operations management and financial management. You will also know the strategies for human resource management.  After completing the course, you will receive a certificate of achievement. This certificate will help you prove your expertise in this area. So, enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of a salon manager Acquire the ability to conduct market research and develop business plans Learn the skills for inventory management, team management, sales operations etc Build your expertise in financial management Grasp effective strategies for human resource management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Operations management Inventory management Financial management HR management Who Should Take this Salon Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Salon Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Salon Management Training Certification After completing and passing the Salon Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Salon Management Training will equip you with effective skills and abilities and help you explore career paths such as  Salon Manager Salon Staff Salon Owner Module 01: Introduction to Salon Management Introduction to Salon Management 00:24:00 Module 02: Business Planning and Development Business Planning and Development 00:26:00 Module 03: Salon Operations and Infrastructure Salon Operations and Infrastructure 00:27:00 Module 04: Financial Management for Salons Financial Management for Salons 00:25:00 Select Module 05: Marketing and Promotion in the Salon Industry Marketing and Promotion in the Salon Industry 00:36:00 Select Module 06: Human Resource Management in Salons Human Resource Management in Salons 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview There are many people in our society who are exposed to neglect, abuse and many other issues. However, they are unable to protect themselves and require assistance from others. Develop the skills and ability to help these vulnerable adults and bring positive changes in their lives with our Safeguarding Vulnerable Adults Training. The course will start by explaining the core principles of safeguarding. Here, you will receive detailed information on the UK safeguarding laws and legislation. The course will also enhance your understanding of neglect and abuse. Then, you will be introduced to the roles and responsibilities regarding safeguarding adults. Furthermore, you will get the chance to work on your communication and reporting skills. Course Preview Learning Outcomes Get introduced to the principles of safeguarding vulnerable adults Familiarise yourself with the UK safeguarding laws and legislation Deepen your understanding of abuse and neglect Learn about the roles and responsibilities regarding safeguarding adults Know the process of communicating and reporting during safeguarding Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Safeguarding Communication Reporting Who Should Take This Safeguarding Vulnerable Adults Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Safeguarding Vulnerable Adults Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Safeguarding Vulnerable Adults Training course will equip you with effective skills and abilities and help you explore career paths such as  Safeguarding Officer Care Coordinator Nursing Home Administrator Mental Health Counsellor Social Worker Module 01: Communication During Safeguarding Communication During Safeguarding 00:12:00 Module 02: Information Sharing and Incident Reporting Information Sharing and Incident Reporting 00:13:00 Module 03: Roles and Responsibilities for Safeguarding Adults Roles and Responsibilities for Safeguarding Adults 00:13:00 Module 04: Safeguarding Vulnerable Adults Training Safeguarding Vulnerable Adults Training 00:14:00 Module 05: UK Safeguarding Laws and Legislations UK Safeguarding Laws and Legislations 00:13:00 Module 06: Understanding Aspects of Abuse and Neglect Understanding Aspects of Abuse and Neglect 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Cybersecurity refers to the approach of protecting networks, computers, programs and data from attack, damage or unauthorised access. It is essential for any company for assigning a cyber-security expert if they embrace the digitalisation for the growth of their business. The Cyber Security Specialist - Complete Video Course covers a detailed and complete instruction for becoming a cybersecurity expert and also prepares you for the different exams of cyber security so that you can able to obtain a world-class certification for carrying out your job. Any cybersecurity system starts with the task of identifying threats. In the first part of the video lesson, you will know to detect threats and learn how to respond to the threats. Then, you will learn the proper ways of securing your WLAN network. In the section Certified Information Security Manager (CISM), you will train to be a good security manager. Here, you will know how to manage, design, oversee and assess an enterprise's information security. Next, you will learn the procedures of protecting data and personal information of the patients in the Healthcare Information Systems Security Practitioner (CHISSP) section. After that, the course presents the information related to IT recovery strategy if any disaster happens to your company. Similarly, you will also learn about computer forensic incidents for investing cybercrime. You will know how to handle any incidents in the next section. Besides, the course guides you to be a security leadership officer so that you can lead the team for cybersecurity by the knowledge of risk management, encryption, and information security. Finally, the last section helps you to be a certified Security Sentinel so that you can keep your companies information safe and secure. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Cyber Security Specialist - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Cyber Security Specialist - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Agile PM vs. Waterfall PM (Virtual) The concept of Agile project management refers to the use of a number of tools and techniques that are based on enabling project teams to deliver products to a predetermined and agreed timeline. The concept of Waterfall project management refers to the use of a number of tools and techniques that are based on enabling project teams to deliver products to a pre-determined and agreed specification. The selection of the most appropriate project management method has, historically, been a choice of 'either/or' when it comes to these two approaches. It is now becoming clear that for many projects, the selection of a single project management method does not satisfy the professionalism of the project team nor does it optimize the return on investment for the sponsoring organization. A radically different approach is needed. This course presents an approach to project management which capitalizes on the most appropriate elements of each method tailored to the specific project being undertaken. In this course, the Waterfall approach will be based on the PRINCE2 model. Each method will be presented to highlight its particular strategy and strengths. The course will then propose project scenarios which will require the project team to use a hybrid method which brings together aspects of both methods. The overall goal of the course is threefold: · To introduce the Waterfall approach to product development. · To introduce the Agile approach to product development. · To explore how a combination of both approaches can bring added value to the sponsoring organization and their customers.

Overview Learn fascinating facts and theories behind the criminal mind with our Forensic Psychology Course Level 3 Certificationcourse.Forensic psychology is a subfield of psychology involving criminal investigation and criminal psychology. Professional forensic psychologists must have intense research skills and excellent knowledge of criminology and the Criminal Justice System.This Forensic Psychology Course Level 3 Certification course will teach you the forensic psychologist's role, offenders' common traits, how eyewitness testimonies work, how to conduct psychological research, and much more. It will prepare you with the fundamental skills to kickstart your career in this field. ** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. ** How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Forensic Psychology Course Level 3 Certification. It is available to all students, of all academic backgrounds. Requirements Our Forensic Psychology Course Level 3 Certification is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 25 lectures • 02:57:00 total length •Interventions to reduce risk of re-offending: 00:07:00 •History of development of Forensic Psychology: 00:06:00 •Research Design and Methodology: 00:12:00 •Critical evaluation of psychological research: 00:09:00 •What is Criminology: 00:10:00 •Understanding Crime: 00:10:00 •Classification and Measurement of Crimes: 00:10:00 •Characteristics of Offenders (Criminals): 00:05:00 •Introduction to theories of offending: 00:06:00 •Theories of sexual offending: 00:08:00 •Theories of violent offending: 00:08:00 •Theories of fire-setting behaviour: 00:08:00 •Personal characteristics of offenders: 00:06:00 •Personality disordered offenders: 00:06:00 •Psychopathic offenders: 00:07:00 •Mental Illness and offending: 00:07:00 •An Introduction to Offender Profiling: 00:05:00 •Approaches to Offender Profiling: 00:05:00 •The Effectiveness of Offender Profiling: 00:06:00 •Eye-witness testimony: 00:09:00 •Expert witness testimony: 00:04:00 •Attitudes towards victims: 00:06:00 •'What works' literature in reducing re-offending: 00:06:00 •Incident management (Crisis Negotiation): 00:08:00 •Introduction: About the Course and the Tutor: 00:03:00