Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Crocheting can not only be a great hobby and also be an excellent income source. Whether you want to crochet to pass your leisure time or sell your products online, our Crochet Masterclass course can be useful. This course is designed to teach you the ABCs of crocheting. Through this course, you will get familiarised with the tools and equipment required for crocheting. Then, you will learn to do different levels of stitching and creating patterns. The course will provide you with effective techniques of crocheting. By the end of the course, you will acquire adequate skills to start your crocheting project. You can use your skills to make different products and start your own business. So, if you are ready to bag this skill set, enrol now! Course Preview Learning Outcomes Get introduced to crocheting equipment and yarn Learn basic to advanced crochet stitches Develop the ability to create different types of patterns Grasp useful crochet techniques Build the competence and confidence to take on crochet projects Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Crochet Stitches Crochet Patterns Who Should Take This Crochet Masterclass? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Crochet Masterclass Certification After completing and passing the Crochet Masterclass course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Crochet Masterclass will equip you with effective skills and abilities and help you explore career paths such as Crochet Teacher Online Business Owner Module 01: Introduction Introduction 00:13:00 Module 02: Equipment For Crochet Equipment for Crochet 00:16:00 Module 03: Know Your Yarn Know Your Yarn 00:18:00 Module 04: Basic Crochet Stitches Basic Crochet Stitches 00:16:00 Module 05: Advance Crochet Stitches Advanced Crochet Stitches 00:13:00 Module0 6: Beginner Patterns Beginner Patterns 00:18:00 Module 07: Crochet Techniques Crochet Techniques 00:32:00 Module 08: Getting Started With Crochet Projects(Part 1) Getting Started with Crochet Projects(Part 1) 00:28:00 Module 09: Getting Started With Crochet Projects(Part 2) Getting Started with Crochet Projects (Part 2) 00:27:00 Assignment Assignment - Crochet For Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Cost estimating is vital to the success of any construction project. It involves determining the total budget required to complete a project over a set period of time. This Construction Cost Estimation Course will strengthen your ability to create and maintain a feasible budget for project costs. The Construction Cost Estimation Course will give you valuable insights into construction management, cost estimation and control. Training with us, you'll identify the main types of construction cost estimates and the new aspects of estimating costs. Besides, you'll learn about the various elements and factors influencing cost estimation and the methods of estimating construction costs. You'll also learn the techniques to improve project budget estimation accuracy and understand the concept of construction materials management. Course Preview Learning Outcomes Identify the role of the construction supervisor Explore the steps to estimate the cost of a project Learn how to prepare a bill of quantities in construction Strengthen your knowledge of estimation and the tendering process in construction Understand the importance of materials management Realise the issues confronting material management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Construction Cost Estimation Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Construction Cost Estimation Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ Construction Cost Estimation Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Cost Estimator Construction Cost Estimation Consultant Construction Manager Project Manager Quality Assurance Inspector Module 01: Introduction to Construction Management Introduction to Construction Management 00:07:00 Module 02: Cost Estimation Cost Estimation 00:16:00 Module 03: Role of Cost Estimator and New Aspects of Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation 00:05:00 Module 04: Elements and Factors Influencing Cost Estimation Elements and Factors Influencing Cost Estimation 00:08:00 Module 05: Cost Estimation in Construction Industry Cost Estimation in Construction Industry 00:18:00 Module 06: Cost Management Cost Management 00:09:00 Module 07: Management of Material for construction Management of Material for construction 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Working in confined spaces is both physically and mentally challenging for the workers. In order to work safely in a closed space, the workers need proper safety training. Our Confined Space Training course can be the ideal training solution. Through this comprehensive training, you will learn about the laws and regulations regarding working in closed spaces. The course will enhance your knowledge of the risk assessment process. Furthermore, you will be introduced to the proper use of the equipment and be able to take measures in emergency situations. Whether you are an employer or an employee working in confined spaces this course is perfect for you. It will help you ensure your safety and the safety of your co-workers. Enrol now! Course Preview Learning Outcomes Learn about the UK law regarding working in confined spaces Grasp the risk assessment process of confined spaces Understand how proper design can ensure safety Familiarise yourself with proper equipment and procedures Get an in-depth understanding of the emergency procedures Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Risk Assessment of Confined Spaces Emergency Procedures Equipment use Who Should Take This Confined Space Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Confined Space Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Confined Space Training course will equip you with effective skills and abilities and help you explore career paths such as Safety Officer Risk Assessor Safety Consultant HR Manager Confined Space Workers Module 01: Emergency Procedures for Confined Spaces Emergency Procedures for Confined Spaces 00:10:00 Module 02: Risk Assessment of Confined Spaces Risk Assessment of Confined Spaces 00:11:00 Module 03: Safety Through Better Design Safety Through Better Design 00:09:00 Module 04: UK Laws for Working in Confined Spaces UK Laws for Working in Confined Spaces 00:10:00 Module 05: Understanding Confined Space Working Understanding Confined Space Working 00:09:00 Module 06: Using the Right Equipment and Procedures Using the Right Equipment and Procedures 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview The demand for additive manufacturing is at its peak, and so is the demand for skilled professionals. If you want to be a part of this growing industry, our Additive Manufacturing Training is ideal for you. This course will educate you on the core principles of additive manufacturing in no time. From the course, you will receive an overall understanding of additive manufacturing. The course will educate you on the additive manufacturing process. In addition, you will learn about material selection, 3D model preparations and CAD. Then, the course will help you understand the industrial application of additive manufacturing. After the completion of the course, you will receive a recognised certificate of achievement. This certificate will help you boost your CV and pursue a promising career in the relevant industry. Course Preview Learning Outcomes Familiarise yourself with the process of additive manufacturing Know how to create designs for additive manufacturing Grasp the process of material selection Learn about Computer-Aided Design (CAD) and 3D model preparation Enhance your knowledge of industrial applications of additive manufacturing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Additive manufacturing Material Selection CAD Who Should Take This Additive Manufacturing Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Additive Manufacturing Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Additive Manufacturing Training will equip you with effective skills and abilities and help you explore career paths such as Conservation Specialist Cultural Heritage Manager Heritage Educator Policy Advisor or Consultant Module 1: Introduction to Additive Manufacturing Introduction to Additive Manufacturing 00:21:00 Module 2: Additive Manufacturing Processes Additive Manufacturing Processes) 00:23:00 Module 3: Design for Additive Manufacturing Design for Additive Manufacturing 00:25:00 Module 4: Materials and Material Selection in AM Materials and Material Selection in AM 00:27:00 Module 5: Additive Manufacturing Workflow Additive Manufacturing Workflow 00:24:00 Module 6: Applications, Business Context, and Future Trends Applications, Business Context, and Future Trends 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Evidently, you cannot run a successful business if you don't understand the fundamentals of accounting. It's the language of business and provides valuable information on business operations, growth, profitability, and business drivers. This Accounting Fundamentals Course will give you a deeper understanding of the foundation of accounting. This Accounting Fundamentals Course will take you through the essential accounting principles and practices to grow your business. Here, you'll understand the role of an accountant in an organisation. Moving forward, you'll learn about the accounting system, financial statements, financial statement analysis and budgetary control. You'll also learn the best methods for handling financial risks and addressing fraud in the financial sector. Course Preview Learning Outcomes Learn how to read financial statements correctly Find a comprehensive overview of financial markets Discover the strategies for managing financial risks Deepen your understanding of investment management and analysis Identify the auditor's responsibilities for fraud detection Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Accounting Fundamentals Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Accounting Fundamentals Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ The Accounting Fundamentals Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Accountant Financial Analyst Investment Banker Internal Auditor Risk Manager Module 01: Introduction to Accounting Introduction to Accounting 00:07:00 Module 02: Who are Accountants? Who are Accountants? 00:07:00 Module 03: The Accounting System The Accounting System 00:07:00 Module 04: What are Financial Statements? What are Financial Statements? 00:08:00 Module 05: Introduction to Financial Statement Analysis Introduction to Financial Statement Analysis 00:11:00 Module 06: Budgeting and Its Importance Budgeting and Its Importance 00:08:00 Module 07: Financial Markets and Bonds Financial Markets and Bonds 00:13:00 Module 08: Dealing with Financial Risk Management Dealing with Financial Risk Management 00:12:00 Module 09: Investment Management and Analysis Investment Management and Analysis 00:09:00 Module 10: Auditing and Risk of Frauds Auditing and Risk of Frauds 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now The success of any organisation relies on effective communication and data exchange between its functions, and SAP or Systems Applications and Products is an effective way to support those efforts. SAP is the most-used ERP software in the market, enabling every department to access and share data to create a better work environment for every employee (e.g., controlling, sales, production, logistics, human resources, marketing, etc.) Our Systems Applications and Products in data processing (SAP) is an ideal starter bundle into the daily office work with SAP for prospective end-user. You'll learn the essential parts of the system and also understand them. Make yourself familiar with the SAP system by learning from carefully designed modules about SAP. Nowadays, SAP is a very demanding technology and has some of the best modules to make careers such as SD, MM, SCM, FICO, ABAP, BASIS, HCM, and HANA. Enrol Now! What will you learn from this SAP Training bundle: You will be fully versed and capable of working with SAP systems. You will get a thorough overview of the various core modules. Work with report layouts, multiple sessions, and drill-down, understand common icons Identify the organisational structures of cost accounting, pricing, BoM, activities, routing etc. Ability to plan, execute, maintain, and control projects confidently Master business management such as managing projects, supply chain, process, manufacturing & delivery operations, quality assurance, risk & recovery etc. How to analyse business and take legal notes and copyright information Determining the direction in which you want to take your business. How to submit a self-assessment tax return for businesses, corporations, and other entities. Learn to improve customer service relationships and assist in customer retention and drive sales growth Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This SAP Training Bundle Consists of the following Premium courses: Course 01: SAP S4HANA Controlling Level 2 Course 02: SAP Controlling (CO) - Product Costing S4HANA Course 03: Level 3- Project Management Course 04: Operations Management Course 05: Applied Business Analysis Diploma Course 06: Business Strategy Planning Course 07: Agile Practitioner Level 2 Course 08: Level 3 Tax Accounting Course 09: Customer Relationship Management Course 10: Boost Your Business Productivity - Advanced Course 11: Time Management So, enrol now to advance your career! The curriculum of SAP Bundle: Course 01: SAP S4HANA Controlling Level 2 Introduction to the Course Introduction Introduction to SAP Controlling Introduction to the Chapter What is SAP Controlling Module All About What is Cost Center Accounting Recap of what we've learnt Deep-dive to Cost Center Accounting Basic Configurations in SAP Controlling Real-time Business Scenario and Master Data Creation in SAP CO Introduction to Document Splitting Postings to Cost Center Accounting Plan vs Actual reports in SAP Cost Center Accounting Manual Transfer of Costs KB11N Plan vs Actual postings in Cost Center Accounting Manual Transfer of Costs kb61 SAP Allocation Using Distribution Cycles SAP Allocation Using Assessment Cycles with Statistical Key Figures (SKFs) Statistical / Cryptic Document Numbers in SAP S4HANA Controlling Bonus Lectures Real vs Statistical Postings in SAP S4HANA Controlling SAP ASAP vs Activate Methodologies How will I get my Certificate? After successfully completing the SAP Training bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SAP bundle. Requirements Our SAP course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This SAP course will give you a deeper understanding of the topic and knowledge. With the help of this course, you will be able to explore several careers, such as: Administrator Consultant Support Analyst. Cloud Architect Project Manager EAM Architect The average annual income for these job prospects varies from £20,000 to £65,000 in the UK. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SAP S4HANA Controlling Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included Certificate of completion is included in course price.
Overview If you want to establish a bond with your deaf family members or friends or want to help the deaf community, then the Deaf Awareness Training course is ideal for you. Through this course, you will gain in-depth knowledge and be able to create awareness about the challenges faced by deaf people. Our exclusive training program aims to introduce you to the vital areas of deaf awareness. Through this course, you will learn about the deaf community and culture. Then the course will teach you the causes of hearing problems. In addition, the modules will include lectures on deaf education and the fundamentals of BSL. After completing the course, you will acquire the confidence and competence to communicate with deaf people effectively. When you complete the course, you will receive a certificate of achievement. This certificate will elevate your CV and help you land a promising job in the relevant sector. Join now! Learning Outcomes Familiarise yourself with the deaf community and culture Learn about the causes of auditory problems in human Grasp an overall understanding of deaf education Develop your skills and knowledge in British Sign Language Understand how to establish effective communication with the deaf community Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills will You Learn from This Course? Deaf Communication BSL Awareness Building Who Should Take This Deaf Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Deaf Awareness Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Deaf Awareness Training Certification After completing and passing the Deaf Awareness Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path This exclusive Deaf Awareness Training course will equip you with effective skills and abilities and help you explore career paths such as SEN Teacher Social Worker Health Care Worker Deaf Awareness Training Module 01: Introduction to Deaf Awareness 00:24:00 Module 02: Deaf Community and Culture 00:22:00 Module 03: Causes of Being Deaf and Auditory Innovations 00:23:00 Module 04: Deaf Education 00:22:00 Module 05: British Sign Language 00:19:00 Module 06: BSL in Its Social Context 00:20:00 Module 07: Social Interaction between Deaf and Hearing People 00:17:00 Order Your Certificate and transcript Order Your Certificates and Transcripts 00:00:00
The UK government aims for 8.5 nurses per 1000 people by 2024. As of Mar 2023, it is 7.78 nurses per 1000 people