63319 Courses

Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential!

This course teaches you English as a foreign language. Starting from a few basic words, we then work though the structures of the language step by step, learning new grammar and vocabulary as we go. We pay close attention to pronunciation, and make use of the IPA (International Phonetic Alphabet) to help us with this. The course is taught by a British English native speaker. But, because English is an international language, we will listen to various accents throughout the course.

This course teaches you English as a foreign language. Starting from a few basic words, we then work though the structures of the language step by step, learning new grammar and vocabulary as we go. We pay close attention to pronunciation, and make use of the IPA (International Phonetic Alphabet) to help us with this. The course is taught by a British English native speaker. But, because English is an international language, we will listen to various accents throughout the course.

Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: Identify components of confrontations and conflict escalation stages Recognize signs of conflict and aggression, maintaining composure in responses Manage language, body cues, and emotions effectively during conflicts Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: Understanding conflict triggers and customer needs Recognizing signs of aggression and escalating anger Managing language, body cues, and emotional responses Structuring conversations and calming situations effectively Handling unpredictability and abusive behaviour Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.

This course provides a basic understanding of health & safety duties and responsibilities...

Are you a customs agent/ Importer ? Or does your company use customs agents and intermediaries to help you trade with the EU and the Rest of the World? If so, you need to know how to meet customs requirements fast and efficiently now the new customs declaration system CDS is in place. We can help.

Logistics for Traders: Importance, Role and Benefits. This session will look at how logistics is a critical component within the supply chain but is often overlooked.

Do you love books? Do you love the feel of a new book, the smell of the pages, and the way they look on your shelf? But do you wish that you could create your own books? We have just what you need! Our Bookbinding Workshop is a beginner course that will teach you how to make canvas bound, Japanese bound, and journal style books in the comfort of your own home. We provide all of the materials and full instruction is provided by our expert staff. You will be able to create a small library of books that are sure to impress anyone who sees them!

a full induction into the Speciality of Trauma & Orthopaedics. Suitable to GPS , doctors , students , physiotherapoists , Advanced Nure Practitioners , Osteopaths , Chiropractors and all healthcare professional interesed in musculoskeletal medicine

This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. You will learn how to carry out administrative tasks such as managing information and supporting events, and you will be able to apply your knowledge to a variety of industries and job roles. This qualification is ideal for those wishing to progress within their career or into further training and education. Requirements 155 Guided Learning Hours Assessed through portfolio of evidence 5 mandatory units plus 2 optional units Workplace experience preferred Ages 19+ Some of the units covered are: Child Development From Conception to Seven Years Children's Health and Well-Being Providing Safe Environments for Children Child Health Play and Learning Understanding Children's Additional Needs Observation, Assessment, and Planning