Learn how good communication works, and how your style relates to this. Includes Rules of Communication, Your Communication Style, Your Self Image, Clarifying Objectives, Reviewing Your Assumptions.
Learn how to deal with, and prevent, communication problems. Includes Identifying Problems, Opposition & Conflict, Difficult Messages, Assertiveness & Intimidation, Best Practices.
Learn how to set up your sales team for success - and less stress, too! Includes What is Sales Management, An Effective Sales Team, Structuring a Star Sales Team, The 5 Step Process, Hunters & Farmers
Learn how to control how your team works - and sells Includes Creating Your Sales Process, Automating the Process, Six Top Sales Techniques, Creating Sales Battle Cards
Learn how to build a solid foundation for success in Sales Management Includes Moving Up, 7 Best Practices, Sales Team Management Tips & Techniques, How to Fix Common Sales Team Problems
Learn how to forecast, set realistic targets, and monitor KPIs for maximum results Includes Creating Your Forecast, Setting Realistic Targets, Range Forecasting, Using KPIs to Smash Targets
Learn how to build trust - and detect and deal with problems - for a solid team foundation Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust
Learn how to set goals that get results Includes the Importance of Goals, the 3 Ps of Goals, SMART Goals, Stretch Goals, Objectives & Key Results (OKRs)
Learn effective workplace communication skills that will transform your career Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
Learn to manage your time as well as your staff! Includes the Prioritization Grid, the Four Ds, Management Time Robbers, Four Great Tips, Effective Delegation