Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.
The Midweek Exhale A Midweek Nervous System Reset 4-week Restorative Breathwork Series Wednesdays @ 6:15pm BST (7-28 May) £14 drop-in | £44 for 4 sessions Live on Zoom | 60 min Come Breathe With Me. If you're feeling overstimulated, over-scheduled, or just over it by midweek—this is your invitation to pause. The Exhale is a restorative breathwork space designed to help you: Unwind tension from the body Clear mental fog Regulate your nervous system Return to calm, clarity, and presence This is a space to breathe, and gently unwind. What to Expect: Guided, accessible breathwork (no experience needed) Camera on, so I can support your breathing safely No sharing or group interaction required—just show up and breathe Sessions are live (not recorded) to honour presence and being in the now. Whether you’re leading others or just trying to hold it together yourself—this is your midweek reset. Drop-in: £14.14 Full Series (4 sessions): £44.44 Questions? Drop me a message. DISCLAIMER – Restorative Breathwork (The Exhale Sessions) By signing up to The Exhale sessions, I acknowledge that I have read and understood the following: Restorative Breathwork is a gentle, supportive practice that encourages deep relaxation, nervous system regulation, and emotional wellbeing. While this style of breathwork is not intended to induce cathartic or intense altered states, it may still evoke emotional or physical responses as the body unwinds and recalibrates. Each participant is responsible for listening to their body and honouring their own boundaries and capacity throughout the session. As a precaution, please consult with your healthcare provider before attending if you have any of the following conditions: Pregnancy Recent surgery or physical injury Cardiovascular conditions, including uncontrolled high blood pressure Epilepsy or seizures Asthma or other unmanaged respiratory conditions Diagnosed psychiatric conditions such as schizophrenia or bipolar disorder Hospitalisation for mental health concerns in the past 10 years Any medical, psychological, or physical condition that may impair your ability to participate in breathwork This is a slow and intentional practice. There is no pressure to push or strive—your breath is your guide. WAIVER AND RELEASE By signing up to The Exhale sessions, I voluntarily assume full responsibility for my own physical, emotional, and mental wellbeing. I acknowledge the following: I understand that I am participating in a breathwork session at my own risk. I understand that the facilitator is not a licensed medical practitioner and that these sessions do not substitute for professional medical advice or treatment. I confirm that I have consulted a healthcare provider about any condition that may affect my participation. I agree to communicate any concerns or relevant information to the facilitator before the session begins. I waive and release Wild Power Alchemy / Fionn Leitch from any and all claims or liability that may arise from my participation in these sessions. By signing up to The Exhale sessions, I accept and agree to this waiver.
In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.
Welcome to Whine with HR! Our bi-monthly meet-up where we think about - and drink about - all things HR! Now, all of you in HR (or quite frankly, if you have ever been an employee anywhere) know that crazy things can happen in the workplace and that sometimes means you need an adult beverage to get you through. Well, we've got you covered! In Whine with HR, we start with the W-I-N-E of the week, where Trish and I test out new wines and share our thoughts. And then we move on to the W-H-I-N-E of the week, where we talk about a pressing HR topic. We change the topic each meet-up, so you never get bored (and Lord knows, there is ALWAYS something new to talk about). We back up our information with stats and research and we always offer best practices for the topic at hand. We also throw in a fun AMA episode here and there. Whine with HR used to be a podcast, but we wanted to make it more interactive and give you a chance to chime in and/or ask questions. So, grab your favorite beverage (loaded or unloaded) and join us!
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
City & Guilds Level 3 Certificate in Assessing Vocational Achievement This qualification is for anyone working in or looking to enter an assessment role. It is designed for use in England, Wales and Northern Ireland – alternative arrangements exist in Scotland. Learn about the Cavity Training Dental Nurse Assessor Course The units and qualification will provide people who carry out assessment in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role. They are available to anyone working in: accredited learning; non accredited learning (where people may assess performance but do not assess for a qualification) and the NQF. Achievers will understand the principles of assessment and have the knowledge to develop and improve systems at their centre. You will gain access to our unique E library of text books. We also have special discounted rates for hard copy text books for our students. Frequently Asked Questions How long is the course? The course duration is 4 to 6 months. When are the classes held? You will attend a live webinar class every Thursday for 16 weeks. Is there an exam at the end? There is no exam at the end, you need to successfully complete 8 assessments and a final professional discussion with your tutor. What if I don’t have student nurses in my practice? We may be able to support you by providing you with learners to assess. Please get in touch. What qualifications do I need to start the course? Preferable English and Maths level 4 and above, you must also be GDC registered. What opportunities for progression is there? This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as: – Dental Nurse Teaching – Internal Quality Assurer (IQA) Course Dates 11th April 2024 9:00am - 4:00pm 29th August 2024 9:00am - 4:00pm 2nd January 2025 9:00am - 4:00pm 8th May 2025 9:00am - 4:00pm Costs £800.00 per person (inc. VAT) Other payment options Deposit - £267.00 with 2 further payments Please choose from one of the course start dates above. Each course includes 16 weeks of lessons and up to two months to complete a portfolio and professional discussion.
Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago. Aims Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards. Instructions For online courses labeled “Remote Learning,” a tutor will deliver the training via video call. All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program. Additional attendee information will be provided via email. Please ensure you check your inbox.
This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively. It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites. Aims To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes. Course Content • Health and safety law and how it will apply to supervisors. • Your supervisory responsibilities in controlling site safety. • Risk assessments and the need for method statements. • Effective site inductions, toolbox talks and method statement briefings. • Monitoring site activities effectively. • Timely intervention when bad practice is identified. Prerequisites This course is for you if you are considering, or already have, supervisory responsibilities. Assessment At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role. Certificate This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors. To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken. Instructions Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox
Internal Quality Assurance IQA Level 4