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Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers IS Systems Auditors Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Information Systems Security Auditor students will be able to establish industry acceptable Cyber Security & IS management standards with current best practices and be prepared to competently take the C)ISSA exam. The Certified Information Systems Security Auditor, C)ISSA , course covers the skills and knowledge to assess vulnerabilities, report on compliance and implement controls for private and public enterprises. Many organizations require an Information System Auditor?s expert knowledge when it comes to identifying critical issues and providing effective auditing solutions. Through the use of a risk-based approach, the C)ISSA is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards. Course Outline The Process of Auditing Information Systems Risk-Based Auditing Audit Planning and Performance IS Systems Auditor reports IT Governance and Management Systems Acquisition, Development and Implementation Systems Development Models Types of Specialized Business Applications Application Controls Information Systems Operations, Maintenance, and Support System and Communications Hardware Additional course details: Nexus Humans C)ISSA Certified Information Systems Security Auditor Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)ISSA Certified Information Systems Security Auditor Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers Auditors Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Information Systems Risk Manager students will be prepared to pass the CISRM exam.  Certified Information Systems Risk Manager, CISRM, course is made for IT and IS professionals who are involved with all aspects of risk management. Requests for this particular area of certification is growing fast in the employment sector. Recent high-profile breaches in both the public and private sectors have increased awareness for the need for Risk Management professionals. Mile2?s CISRM certification exam will test your knowledge in all areas of risk management. If you would like some training and test preparation before taking the Certified Information System Risk Manager Exam we offer the CISRM course as both a live class and a self-study combo. First, you will learn to assess a system, then implement risk controls. Finally, you will be able to monitor and maintain risk procedures. With this training, you will be able to identify risks associated with specific industries. After course completion, you will be able to design, implement, monitor and maintain risk-based, efficient and effective IS controls. Knowledge of all of these areas will be required to pass the CISRM exam. Course Outline The Big Picture Domain 1 ? Risk Identification Assessment and Evaluation Domain 2 ? Risk Response Domain 3 ? Risk Monitoring Domain 4 ? IS Control Design and Implementation

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, Business Process Owners/Team Leads/Power Users, Program/Project Managers, Technology Consultants, and Users. In this course, students will gain SAP Netweaver Business Warehouse knowledge necessary for successful implementation and administration within a heterogeneous SAP NetWeaver BW system landscape. Data Warehousing Describing Data Warehouse Systems Describing Data Warehouse Architecture Using the Data Warehousing Workbench Master Data Modeling in SAP BW Describing InfoObjects Creating Characteristic InfoObjects The Loading of Master Data from SAP Data Sources Describing Data Flow Modeling a Master Data Flow Loading a Master Data Flow Modeling with the Graphical Data Flow Tool Loading of Transaction Data from SAP DataSources Describing the Core InfoProviders Creating a Key Figure InfoObject Creating a DataStore Object (DSO) Loading Transaction Data into a Data Store Object Describing the Extended Star Schema of an InfoCube Creating InfoCubes Loading Transaction Data into an InfoCube Master Data Loading from Flat File Data Sources Loading Data From a Flat File Describing the Data Flow in Detail Describing the Data Loading Process in Detail InfoProviders in SAP BW Explaining the InfoProviders Used in SAP BW ? Introduction Creating MultiProviders Usage of SAP BI Content Using BI Content Query Performance Optimization Optimizing Query Performance Monitoring Performance Creating and Filling Aggregates The SAP BW Administration Describing Administrative Tasks and Tools Administrating the InfoCubes Administrating the DataStore Objects Creating Process Chains

Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge of business skills. Overview Upon successful completion of this course, students will be able to communicate and work effectively in a business environment. In this course, students will learn about all different aspects of business skills needed be effective in an office environment. Accessing PDF Documents Open a PDF Document Browse a PDF Document Creating & Saving PDF Documents Create and Save a PDF Document from an Existing Document Create a PDF Document from a Web Page Combine Multiple PDF Documents Navigating Content in a PDF Document Perform a Search in a PDF Document Search Multiple PDF Documents Work with Bookmarks Create Links and Buttons Modifying PDF Documents Manipulate PDF Document Pages Edit Content in a PDF Document Add Page Elements Reviewing PDF Documents Add Comments and Markup Compare PDF Documents Initiate and Manage a Review Converting PDF Files Reduce the File Size of a PDF Document Optimize PDF Files Convert and Reuse PDF Document Content Customizing the Acrobat XI Pro Workspace Customize the Toolbars Customize the Tool Sets Creating PDFs from Technical Documents Create PDF Documents Using Autodesk AutoCAD Measure Technical Drawings Enhancing PDF Documents Embed Multimedia Enhance PDF Document Accessibility Securing PDF Documents Manage the Security of PDF Documents Validate PDF Documents Creating Interactive PDF Forms Create a PDF Form Compile and Manage PDF Form Data Finalizing PDF Files for Commercial Printing Apply Color Management Settings Preview Printed Effects Perform Preflight on a PDF Document Create PDF/X, PDF/A, and PDF/E Compliant Files Create a Composite and Color Separations Accessing & Navigating SharePoint Team Sites Access SharePoint Sites Navigate SharePoint Sites Working with Documents, Content, & Libraries Upload Documents Search for Documents and Files Working with Lists Add List Items Modify List Items Configure List Views Filtering and Grouping with List Views Configuring Your SharePoint Profile Update and Share Your Profile Information Share and Follow SharePoint Content Creating a Blog Integrating with Microsoft Office Access and Save SharePoint Documents with Microsoft Office Manage Document Versions through Office 2013 Accessing SharePoint Data from Outlook 2013 Working Offline & Remotely with SharePoint Synchronize Libraries, Sites, and MySite and Working Offline Working from a Mobile Device Creating a New Site Create a Site Change the Look and Feel of Your SharePoint Site Adding & Configuring Libraries Configure Document Library for Your SharePoint Team Site Configure the Site Assets Library for Your SharePoint Site Add and Configure a Wiki for Your SharePoint Site Adding & Configuring Lists Add an Announcement List Add and Configure a Task List Add and Configure Contact and Calendar Lists Add and Configure a Blog Subsite Add and Configure a Custom List to your SharePoint Site Customize List Forms Configuring Site Settings, Navigation, & Search Configure Site Search Options Configure Site Administration Settings Configure Site Organization and Navigation Assigning Permissions & Access Rights Sharing Sites and Setting Site Permissions Secure Lists, Libraries, and Documents Configure Content Roll-Up, Summary Links, & Site Map Add and Configure the Content Search Web Part Add and Configure the Relevant Documents Web Part Identifying Nouns, Pronouns, & Verbs Identify Nouns Identify Pronouns Identify Verbs Identifying Adjectives & Adverbs Use Adjectives Use Adverbs Indentifying Prepositions, Conjunctions, and Interjections Use Prepositions Use Conjunctions Use Interjections Identifying Rules Monitor Sentences Monitor Modifiers Avoid Common Errors Identifying Correct Punctuation Use Parentheses Correctly Use Commas, Semicolons, and Quotation Marks Use Numbers, Symbols, and Capitalization Correctly Identifying Sentence Fragments, Run-Ons, and Comma Splices Identify Sentence Fragments Identify Run-ons, Comma Splices, and Solutions Improving Word Choices Identify Commonly Misused Words Identify Synonyms, Antonyms, and Homonyms Building Effective Sentences Identify the Goal Consider the Audience Consider the Context Editing Effectively Use Correct Spelling Achieve Clarity Avoiding Hypercorrections Avoid Hypercorrections Achieve Simplicity Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Working with Words Spelling Grammar Creating a Cheat Sheet Constructing Sentences Parts of a Sentence Punctuation Types of Sentences Creating Paragraphs The Basic Parts Organization Methods Writing Meeting Agendas The Basic Structure Choosing a Format Writing the Agenda Writing E-Mails Addressing Your Message Grammar and Acronyms Writing Business Letters The Basic Structure Choosing a Format Writing the Letter Writing Proposals The Basic Structure Choosing a Format Writing the Proposal Writing Reports The Basic Structure Choosing a Format Be guided by the: The purpose of the report The seniority of your readers Writing the Report Other Types of Documents Requests for Proposals Projections Executive Summaries Business Cases Proofreading & Finishing A Proofreading Primer How Peer Review Can Help Printing and Publishing Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations E-Mail Basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym E-Mail Policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability E-Mail Features & Security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Usi Additional course details: Nexus Humans Business Applications training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Applications course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Data platform engineers Architects and operators who build and manage data analytics pipelines Overview In this course, you will learn to: Compare the features and benefits of data warehouses, data lakes, and modern data architectures Design and implement a batch data analytics solution Identify and apply appropriate techniques, including compression, to optimize data storage Select and deploy appropriate options to ingest, transform, and store data Choose the appropriate instance and node types, clusters, auto scaling, and network topology for a particular business use case Understand how data storage and processing affect the analysis and visualization mechanisms needed to gain actionable business insights Secure data at rest and in transit Monitor analytics workloads to identify and remediate problems Apply cost management best practices In this course, you will learn to build batch data analytics solutions using Amazon EMR, an enterprise-grade Apache Spark and Apache Hadoop managed service. You will learn how Amazon EMR integrates with open-source projects such as Apache Hive, Hue, and HBase, and with AWS services such as AWS Glue and AWS Lake Formation. The course addresses data collection, ingestion, cataloging, storage, and processing components in the context of Spark and Hadoop. You will learn to use EMR Notebooks to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon EMR. Module A: Overview of Data Analytics and the Data Pipeline Data analytics use cases Using the data pipeline for analytics Module 1: Introduction to Amazon EMR Using Amazon EMR in analytics solutions Amazon EMR cluster architecture Interactive Demo 1: Launching an Amazon EMR cluster Cost management strategies Module 2: Data Analytics Pipeline Using Amazon EMR: Ingestion and Storage Storage optimization with Amazon EMR Data ingestion techniques Module 3: High-Performance Batch Data Analytics Using Apache Spark on Amazon EMR Apache Spark on Amazon EMR use cases Why Apache Spark on Amazon EMR Spark concepts Interactive Demo 2: Connect to an EMR cluster and perform Scala commands using the Spark shell Transformation, processing, and analytics Using notebooks with Amazon EMR Practice Lab 1: Low-latency data analytics using Apache Spark on Amazon EMR Module 4: Processing and Analyzing Batch Data with Amazon EMR and Apache Hive Using Amazon EMR with Hive to process batch data Transformation, processing, and analytics Practice Lab 2: Batch data processing using Amazon EMR with Hive Introduction to Apache HBase on Amazon EMR Module 5: Serverless Data Processing Serverless data processing, transformation, and analytics Using AWS Glue with Amazon EMR workloads Practice Lab 3: Orchestrate data processing in Spark using AWS Step Functions Module 6: Security and Monitoring of Amazon EMR Clusters Securing EMR clusters Interactive Demo 3: Client-side encryption with EMRFS Monitoring and troubleshooting Amazon EMR clusters Demo: Reviewing Apache Spark cluster history Module 7: Designing Batch Data Analytics Solutions Batch data analytics use cases Activity: Designing a batch data analytics workflow Module B: Developing Modern Data Architectures on AWS Modern data architectures

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, and Business Process Owners/Team Leads/Power Users. In this course, students are enabled to transform Excel workbooks into captivating dashboards for executives and business users. Introduction to Dashboards Creating Interactive Dashboards Using an Embedded Excel Workbook in the Dashboard Data Visualizations with Charts Using Data in a Range Using Data in a Series Preparing Future Data by Ignoring End Blanks Dashboard Distribution Distributing a Dashboard Single Value Components Using Single Value Components Alerts Setting Up Alerts Selectors Using Selectors Setting Default Values for Selectors Selecting Multiple Items Common Components Using Images in a Dashboard Using Tables in a Dashboard Using an Interactive Calendar in a Dashboard Adding a URL to a Dashboard Components Used as Selectors Using the Chart Component as a Selector Using the Map Component as a Selector Format Options Configuring Proportional Size and Position Using Themes to Apply Formats Using Templates to Apply Formats Applying Globalization Dynamic Visability Adding Dynamic Visibility Using Formulas to Create Dynamic Visibility Creating Multi-Layer Dashboards Dashboard Design Optimization Optimizing Dashboard Design Dashboard Connection to Live Data Using Live Data Sources Setting Up an XML Connection Using Web Services to Connect to Data Using the Query Browser to Connect to Data Using the Portal Data Connection to Connect to Data Additional course details: Nexus Humans BOX310 SAP BusinessObjects Dashboards 4.1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BOX310 SAP BusinessObjects Dashboards 4.1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Data Consultants/Managers, Developers, Program/Project Managers, and System Administrators. Overview This course is designed to give you the comprehensive skills needed to work with the Information Design Tool. The Information Design Tool enables designers to extract, define, and manipulate metadata from relational and OLAP sources to create and deploy SAP BusinessObjects universes.In this course you learn how to use data from different source systems (SAP and non-SAP) with the SAP BusinessObjects BI client tools. This five-day course is designed to give you the comprehensive skills and in-depth knowledge needed to create SAP BusinessObjects universes using the SAP BusinessObjects Information Design Tool. Basic SAP BusinessObjects Universe Design Describing Universes Defining the Components of a Universe Data Connections Defining connections Data Foundations Creating Data Foundations Using Joins Business Layers Accessing Data through the Business Layer Integrating the Business Layer Components Validating Objects Creating Measure Objects Creating Shortcut Joins Loops in a Data Foundation Resolving Loops with Joined Tables Resolving Loops Using Aliases Resolving Loops Using Contexts Detecting Contexts Editing Contexts Testing Contexts Resolving Recursive Loops Data Restrictions Defining Data Restrictions Applying Mandatory Data Restrictions Applying Optional Data Restrictions Lists of Values (LOV) Providing a List of Values Parameters Illustrating Runtime Parameters Object @functions Using Object @functions in Queries Applying the Aggregate Awareness Optimization Method Using Other @ Functions Navigation Paths Defining Drill Down Navigation Paths Derived Tables Creating Derived Tables Key Awareness Defining Numeric Keys Universe Management with Data Foundation and Business Layer Views Managing a Universe using the Data Foundation View Managing a Universe using the Business Layer View Universe Optimization Optimizing Universes Using Parameters Universe Deployment and Security Deploying a Universe Securing a Published Universe Creating Data Security Profiles Creating Business Security Profiles Assigning Security Profiles to Users Identifying the Priority of Security Settings Updating a Published Universe SQL Clause Processing Problems Determining How the Order of SQL Clauses Affects Data Returned Detecting Ambiguity Caused by SQL Requests Run Against Joined Tables Resolving Ambiguity Caused by SQL Requests Run Against Joined Tables Identifying Fan Traps Resolving Ambiguity Caused by SQL Requests Run Against Joined Tables Outer Join Problem Resolution Resolving an Ambiguous Outer Join Using @AggregateAware Universe Creation from Different Data Sources Identifying the Different Data Sources Creating an OLAP Universe Creating a Multi-source Universe Shared Projects Using Shared Projects Manipulating Other Designers' Resources Universe Conversion Converting Existing .unv Universes Translation Deploying Universes in Different Languages

Duration 5 Days 30 CPD hours This course is intended for Business Process Architects, Developers, Consultants, Systems Administrators, and Technology Consultants Overview This course will prepare you to: Explain the use of SAP Process Integration and the path to SAP Process Orchestration (AEX, BPM and BRM) Explain SAP Process Integration architecture Configure JAVA scenarios Understand and configure the different options with which a back- end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure) using JAVA. In this course, students learn how to explain the use of SAP Process Integration and learn how to explain SAP Process Integration architecture. Module 1 SAP Process Integration Architecture Module 2 The System Landscape Directory (SLD) Module 3 Interface Objects in the Enterprise Service Repository Module 4 Object Mapping in the Enterprise Service Repository Module 5 Configuration of Integration Directory Communication Objects Module 6 Configuration of Integration Directory Objects for Java Processing Module 7 Operations of SAP Process Integration Module 8 Connectivity Options for SAP Process Integration Module 9 HTTP Connectivity Options Module 10 File Adapter Configuration Module 11 Intermediate Document Connectivity Options Module 12 Configuration of SAP Business Application Programming Interfaces Connectivity Module 13 Enterprise Services and B2B Connectivity Additional course details: Nexus Humans BIT500 SAP Java Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT500 SAP Java Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Partners and customers interested in the Catalyst 9800 wireless controller Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe Cisco Catalyst 9800 Understand the Benefits for Catalyst 9800 Configure Catalyst 9800 Migrate to the Catalyst 9800 Troubleshoot the Catalyst 9800 Understand and Discuss WIFI6 Configuring Cisco Catalyst 9800 and Intro to WIFI6 v1.0 is a three-day course designed to help students understand how the Catalyst 9800 Series wireless controllers combine the best of RF excellence with IOS XE benefits. This course begins with a description of the Cisco Catalyst 9800 and its benefits while introducing the learner to WIFI6. The configuration, migration, and troubleshooting will also be covered in this instructor-led course. Introduction Cisco Catalyst 9800 Overview Intent Based Networking (IBN) Cisco Catalyst Next Gen Wireless Architecture Cisco Catalyst 9800 Wireless ? Platform Support Cisco Catalyst 9800 Wireless Controller Appliances Cisco Catalyst 9800 Wireless Controller Series: C9800-80-K9 Cisco Catalyst 9800 Wireless Controller Series: C9800-40-K9 Cisco Catalyst 9800 Wireless Controller Cloud Series: C9800-CL-K9 Cisco Catalyst 9800 use in Private and Public Cloud Environments Private Public Hybrid What is WiFi 6 and Why do we need it? Use Cases ? how WiFi 6 will change Buisness and Industry WIFI6 technical ? a leap from previous WiFi technologies Design Considerations Cisco WiFi6 Portfolio and Interoperability Configure WiFi6 on Cat 9800 Cisco Catalyst 9800 Series Embedded Controller for SDA SD-Access Everywhere Wireless Assurance with DNA Center Catalyst 9800 SD-Access Wireless Catalyst 9800 SD-Access Embedded Wireless Controllers High Availability Reducing downtime for Upgrades and Unplanned Events High Availability (Client SSO) High Availability (AP & Client SSO) Software Updates Software Updates SSO Patching Rolling Upgrades Wireless Controller SMU Rolling AP Update Image Upgrade Programmability and Telemetry Flexible management options with Cisco Catalyst 9800 Wireless Controllers Wireless Programmability ?Stack? Config vs Operational YANG data models Model Driven Telemetry Security and Threat Detection Intent-based wireless networks Security Security and Threat Mitigation Catalyst 9800 Wireless Controller Configuration Model New Configuration Model AireOS vs. Catalyst 9800 Config Model Catalyst 9800 Config Model Wireless Basic Setup Wireless Basic Configuration Model Adding Local Site Adding Remote Site Provisioning APs to Site Day 0 AP PnP Wireless Advanced Guided UI Configuration Workflow WLAN Profile Policy Profile AP Join profile RF Profile Static and Rule-Based AP Tagging Migration AireOS Config Translator Using the Tool Migration using Prime AireOS Config Translator on PI 3.5 Troubleshooting IOS-XE logging architecture Packet tracing and packet captures Embedded Packet Capture web interface Useful commands and tools Additional course details: Nexus Humans Cisco Configuring Cisco Catalyst 9800 and Intro to WIFI6 (C98WF6) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring Cisco Catalyst 9800 and Intro to WIFI6 (C98WF6) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.