The ceremony invites us to let go of all the distorted perceptions of the Feminine and reclaim her true nurturing qualities. The Spirits of Cacao and Rose will assist and support our journey with their alchemical transformative energy. The event combines Shamanic Journeys, Cacao and Rose Ceremony (following the energy of the Mayan calendar) and Sacred Sounds.
In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals
ROOTS In the whirlwind of daily life, we often miss the present. But what if we paused? By cultivating awareness of our thoughts, feelings, and the world around us, we unlock a path to greater well-being. This practice, known as mindfulness, allows us to savour life's experiences and gain a deeper understanding of ourselves. Have you ever noticed yourself multitasking on autopilot? Working from home with the TV on, scrolling through your phone while eating, or rushing through your day without truly being present? In today's digital age, it's easy to become scattered and disconnected. That's where "Roots" comes in. The name has a reason just like our life. Our roots, both physical and metaphorical, connect us to the earth's energy. Yoga mimic these roots, anchoring us in the present moment. Mindfulness becomes the fertile ground where inner wisdom and true self can flourish. I am NIROSHINI, and I've been practising yoga since the age of 6. With a background rooted in yoga and naturopathy studies in India, I'm passionate about sharing the transformative power of yoga and mindfulness. Drawing from the wisdom of Hatha and Ashtanga Yoga traditions, we have a tapestry of mindful movement, breathwork, postures, (asanas), meditation, and relaxation techniques. This holistic approach cultivates peace, strength, and awareness on both on and off the mat. At Roots, we believe yoga is a transformative tool for a happier, healthier you. Discover your roots and embark on this journey of mindful well-being. This will be your path to reconnect with yourself. Through gentle yoga practices and mindfulness techniques, you'll learn to cultivate present-moment awareness and a sense of calm amidst the everyday chaos. Imagine truly savouring your meals, quieting your mind during work, increased productivity and finding peace in the simple moments. Through “Roots” you'll experience a dramatic shift in your well-being and the way you look at the journey of your life. Join me on this journey to find your roots and discover the joy of mindful living. Contact us : +447395275754 Instagram: therootsedinburgh
Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong
BECOME A SPIRITUAL WARRIOR MENTOR A journey through Japanese shamanism and philosophy in 13 modules during 3 full week-ends, available online and in person, to become a Spiritual Warrior Mentor and learn practical shamanic practices to use in your sessions and group work. This will require the completion of some case studies and homeworks. It gives you the opportunity to add a job qualification to your holistic experience that can be used in individual sessions or group events. We are a globally certified IPHM training provider (International Practitioners of Holistic Medicine). MODULES 1) Loving your imperfection through Wabi Sabi: accept the impermanence of things and recognise the beauty of imperfection, learning to flow like a river. In this module you will learn not to attach yourself to a theory, to a knowledge, but learn how to become flexible in order to be powerful and solve any life problem. 2) Embrace your wish to change through Kaizen: Kaizen is an approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap significant improvements compared to radical changes to achieve transformation. In this module you will learn how to master the art of creating habits. 3) Face life challenges and storm through Hanafubuki: through 'the cherry blossom storm' we have the magical moment when the sakuras begin to fall, creating a delicate blizzard of petals. This concept of ephemeral beauty is a metaphor for human life, rich and beautiful but also fragile and fleeting. In this module you will learn how to remain calm to make the best decisions. 4) Express your own emotions and welcome those of others through Omoiyari: Omoiyari is commonly translated to empathy, but it actually has a deeper meaning; it literally means to give your thoughts to others. In this module you will learn how to release your own emotions and develop empathy and compassion for others. 5) Repair your own soul wounds through Kintsugi: Kintsugi is the art of mending broken objects with gold, it is the art of treasuring your wounds by repairing them with the gold of pure aesthetic experience. The wounds of our lives are seen through the eyes of the soul,which receives and heals them with the gold of death,of rebirth and freedom. In this module you will learn to perform a rite of passage after which nothing will be the same as before. 6) Master the art of patience through Nintai: Nintai is the power of enduring without complaint, without looking for quick results. It means sticking to your path, trusting the process, to your beliefs. In this module you will learn to never give up, to wait for the right time for things to happen. 7) How gratitude changes you and your brain through Itadakimasu: this word means “I humbly receive” and relates to the traditional way of showing gratitude by elevating above one’s head the gift received. Through time, itadakimasu became the expression showing appreciation for the food received. In this module you will learn the benefits of gratitude on your mental health. 8) Learn to become grounded through Shinrin-Yoku: Immersion in nature has scientifically proven therapeutic effects: it can reduce stress hormone concentrations in the body, strengthen the immune system, regulate blood pressure and heart rate, and lower cholesterol. Shinrin-Yoku is an adventure of deep communion with nature. In this module you will learn how to ground yourself. 9) Develop the best version of you through Hanasaki: this is the blossom of a flower. You will use this word for blossoming the best version of yourself. No matter who you are, where you come from, what your path has been so far, in this module you will learn to aspire to a better version of yourself. 10) Less is more: learn to declutter and simplify your life through Danshari: There’s a new movement rising around the world. Perhaps you’ve heard of it: Danshari. It means “refusal, disposal and separation” You can simply translate it as cleaning or tidying up, but this word means more than this. In this module you will learn to abandon attachment to objects and make a better use of them. 11)Connect with your soul mission through Ikigai: ikigai is that thing that gives our existence a marvellous intensity, it is what gives meaning to life or, as the French would say, its raison d’etre. There is a fire inside us: it can burn with more force, it can weaken, but then it can come back stronger than ever. Ikigai cannot be a simple mental vision, as it is wider, deeper and absolute than the thinking mind. You can only live it, and only by living it can you know it. In this module you will learn the first steps to move nearer to your soul mission. 12)Accept your own shadows, feeling a part of the universe through Yugen: Beauty is Darkness. Shadows are what allow the visible to emerge. The whole world and ourselves are a constant duality: we wake up and go to bed, the sun rises and goes down, we feel on top of the world and we feel stressed, we move in and out, we feel active and we feel lazy and so on. It’s the natural flow of the universe, nothing lasts in the same status forever. In this module you will learn to keep this duality between inner light and darkness stable and to reach the perfect moment. 13)Accept the impermanence of life through mono no aware: ‘this is the deep feeling or pathos of things, the powerful emotions that objects can evoke or instil in us. It is often associated with a poignant feeling of transience, a beautiful sadness in the passing of lives and objects, like the glorious colour of autumn leaves as they are about to fall. In this module you will learn how to let go of our attachments to transient things. Through this certified course you will learn these for yourself and to help others in their transformation if you are an holistic therapist: ● to become grounded and calm ● to create fundamental daily habits ● to have the right approach to solve any life challenge and storm ● how to flow with life ● to express your emotions and develop compassion ● to repair your own wounds ● to practise patience and gratitude ● to become a better version of yourself ● to be nearer to meet your soul mission You can choose: Online (either live or receiving the recordings) or at the Art and Spirituality Centre 6-8 Alexander Drive EH11 2RH Edinburgh First week-end 22nd-23rd February 2025 10am-5pm Saturday Modules 1,2 (Wabi sabi, Kaizen) Sunday Modules 3,4 (Hanafubuki, Omoyari) Second week-end 15th-16th March 2025 10am-5pm Saturday Modules 5,6 (Kintsugi, Nintai) Sunday Modules 7,8, 9 (Itadakimasu, Shinrin-Yoku, Hanasaki) Third week-end 14th-15th June 2025 10am-5pm Saturday Modules 11 ( Ikigai) Sunday Modules 10, 12,13 (Danshari, Yugen, Mono No Aware) If you are not available to attend, you can catch up with the recordings and do your homeworks in order to qualify. You an also attend one day or one week-end only. Cost The full course with qualification: £450 Option A) Pay the whole course in full with £50 discount, so just £400 and get a free 1-1 session with me (online or in person) of the value of £100 Option B) Pay a Deposit £150 to secure your place, £150 1st March and £150 1st June 2025 Option C) Join individal week-ends with no qualification £150 each Option D) Join one day only £75 each Disclaimer By booking any event or 1-1 session -online or any other venues – with us, you release Giada Gaslini, Invisible Caims/School of Shamanism, Art and Spirituality and any business partners working with for the event from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical. All contracts subject to and governed by the law according to my current insurance. Added element of the disclaimer If the class happens in any venue and you are causing any damage to the property, you are taking responsibility of your actions. It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. Giada Gaslini does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities. Giada's Journey Creative explorer of the human well-being with twenty years’ experience running events, workshops and retreats. Co-author of a non-profit book with other 33 Italian women about their stories in different countries. She has been learning to heal herself supportinga Holistic connection between mind, body and spirit. She has been studying and practicing Buddhist teachings, meditation and the Five Tibetan Rites Yoga in Nepal, India and Italy. Approached the imaginal world and dreams with the psychologist Elio Occhipinti and a regressive hypnosis journey with the vision of the psychiatrist Brian Weiss. Her studies and practice have helped her become: Shamanic Practitioner and Teacher with the two years formal training at Anam Cara and one year in Wales Shamanic and Integral Yoga Teacher, Ikigai Coach,Forest Therapy Guide qualified with Selene Calloni Williams at the Imaginal Academy and part of the Italian-Swiss Association for Counselling and Coaching, Aiscon. Professional Esoteric Numerologist graduated at The Connaissance School of Numerology Corporate Mental Health Coach achieved with WeFocus Founder of Drink In Art exhibitions of local artists in private flats Founder of Invisible Caims creative and spiritual workshops, classes and therapies Founder of the Art and Spirituality Centre centre for creativity and well-being in Edinburgh
Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal
The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning