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In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Punch boredom in the face and give your routine a powerful upgrade with our Kickboxing for Fitness and Defence Course. Whether you’re looking to stay active, tone up, or pick up self-defence tips along the way, this course is all about movement, motivation, and a bit of sweat without the shouting. You’ll learn the rhythm of kickboxing, the art of footwork, and striking techniques — all designed to keep your body moving and your mind sharp. No need for any intimidating gym floors or gruelling sparring sessions — just a solid, structured course you can follow anywhere. This isn’t about chasing titles or showing off your high kicks — it’s about building confidence, learning effective moves, and enjoying every combo. From fitness fanatics to total beginners, the course is shaped to guide you step-by-step, with easy-to-follow lessons and a pace that suits you. Think of it as your own corner coach — minus the towel snapping. By the end, you'll be fitter, faster, and able to throw a punch with a bit more purpose (and style). Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Kickboxing Module 02: Fundamental Techniques Module 03: Defense, Timing and Rhythm Module 04: Conditioning and Training Module 05: Strategy and Tactics Module 06: Application and Practical Training Module 07: Getting in the Zone Module 08: Nutrition and Hydration Module 09: Kickboxing First Aid Learning Outcomes Enhance fitness and agility through kickboxing. Develop self-defence skills and situational awareness. Master fundamental kickboxing techniques. Understand the importance of timing and rhythm. Build physical conditioning and endurance. Implement effective strategies and tactics in kickboxing. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking improved fitness and self-defence skills. Beginners looking to explore the world of kickboxing. Those aiming to enhance their existing kickboxing abilities. Fitness enthusiasts interested in diverse training methods. Martial arts enthusiasts looking for a new challenge. Anyone desiring improved physical health and confidence. Career path Fitness Instructor Personal Trainer Self-Defence Coach Martial Arts Instructor Sports Nutritionist Emergency Medical Responder Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assertive communication is a powerful skill that enables individuals to express their thoughts, feelings, and needs clearly and confidently, without aggression or passivity. This course is designed to help you master the art of speaking up with clarity, while fostering mutual respect in both personal and professional environments. Whether you’re aiming to enhance your leadership presence or simply improve everyday interactions, assertive communication paves the way for stronger, more productive relationships. By understanding the balance between being too passive or overly aggressive, you’ll gain the ability to communicate with poise and confidence. Through this course, you’ll gain insights into the core principles of assertiveness, learn how to set boundaries, and discover strategies for handling conflict with tact. It’s all about striking the right tone – neither too soft nor too forceful. Ideal for anyone seeking to improve their interpersonal communication, this course offers a practical approach to mastering assertiveness, fostering respect, and creating an environment where clear and honest dialogue can flourish. Prepare to embrace a more confident version of yourself, all while maintaining a sense of humour and professionalism in your conversations. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Learning Outcomes: Enhance your confidence and self-assuredness. Improve your emotional intelligence for better relationships. Master effective communication strategies. Navigate social and workplace situations assertively. Conquer fear and anxiety to boost self-esteem. Develop assertiveness for personal and professional growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to boost their confidence and communication skills. Professionals aiming to excel in the workplace. Anyone seeking personal growth and self-improvement. Students preparing for future career success. Those who wish to strengthen their interpersonal relationships. Individuals wanting to overcome fear and anxiety. Anyone interested in enhancing their self-esteem. Those looking to unlock the secrets of assertive communication. Career path Communication Officer Human Resources Specialist Sales and Marketing Manager Counsellor or Therapist Customer Service Representative Team Leader or Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Imagine easing anxiety with the wag of a tail or lifting someone’s spirits with the gentle nudge of a furry companion. The Animal Assisted Therapy Basics Course explores how animals can play a powerful role in emotional wellbeing, mental health support, and gentle companionship. This course offers an online introduction into the foundations of animal-assisted approaches, the benefits they bring, and how they’re used in care settings, schools, counselling spaces, and more — without any fluff (well, maybe just the furry kind). Whether you're curious about therapy animals or looking to build your understanding of the field, this course lays out the essentials with clarity and care. With no barking up the wrong tree, you'll explore topics such as human-animal interaction, ethical considerations, and the emotional science behind it all. The content is thoughtfully designed for learners who want a clear and friendly approach — all from the comfort of your own screen, no chew toys required. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Animal Assisted Therapy Module 02: Types of Therapies with Animals Module 03: Human-Animal Bond in Animal-Assisted Therapy Module 04: Selecting and Training Therapy Animals Module 05: Mental Health and Animal-Assisted Therapy Module 06: Animal-Assisted Interventions Module 07: Animals as Physical Assistants in Therapy Module 08: Children and Animals in Therapy Module 09: Assessing and Planning Therapy Programs Module 10: Animal-Assisted Therapy Techniques and Activities Module 11: Developing Therapeutic Relationships with Animals Module 12: Animal Welfare and Ethics Learning Outcomes: Understand diverse applications of Animal-Assisted Therapy in healthcare. Develop skills in selecting, training, and managing therapy animals effectively. Create and implement therapeutic programs for various populations. Gain insights into the ethical considerations of Animal Assisted Therapy. Acquire knowledge of effective techniques and activities in therapy sessions. Establish meaningful therapeutic relationships with animals for improved outcomes. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Professionals Counsellors and Psychologists Educators and Special Education Teachers Animal Enthusiasts Social Workers Occupational Therapists Parents and Caregivers Individuals Exploring Alternative Therapies Career path Animal-Assisted Therapist Healthcare Counsellor Special Education Support Worker Social Worker in Animal-Assisted Interventions Therapy Animal Trainer Program Coordinator in Animal-Assisted Therapy Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Hiring someone is more than posting a job ad and hoping for the best. It’s about getting the right person, in the right role, at the right time—without losing your mind in the process. This Employee Recruitment and Onboarding Course walks you through how to attract top talent, filter through applications without falling asleep, and set new hires up for success without sending them a 72-slide PowerPoint on day one. If you’ve ever wondered why someone ghosted after the interview or started on Monday and disappeared by Friday, this course has answers. We’ll cover job descriptions that don’t sound like a robot wrote them, interviews that actually tell you something, and onboarding strategies that help people stick around past the welcome email. No fluff. No filler. Just the steps you need to shape a hiring process that works—from the first ad to a settled, confident new team member. Whether you're part of HR or doing everything yourself in a growing business, this course was built with you (and your headache) in mind. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Employee Recruitment and Onboarding Module 01 : Purpose of Onboarding Module 02 : Introduction to Onboarding Module 03 : Onboarding Preparation Module 04 : Onboarding Checklist Module 05 : Creating an Engaging Program Module 06 : Following Up with New Employees Module 07 : Setting Expectations Module 08 : Providing Feedback Learning Outcomes: Define the Significance of Onboarding: Grasp the pivotal role of onboarding in integrating new employees . Craft Engaging Onboarding Programs: Develop captivating initiatives for seamless assimilation . Master Expectation Setting: Learn to establish clear, achievable goals for new team members . Hone Feedback Delivery: Cultivate skills to provide constructive input to nurture growth . Execute Thorough Onboarding Preparation: Streamline processes for maximum effectiveness . Implement Follow-Up Strategies: Ensure sustained support for new employees . Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking to enhance their onboarding processes. Managers looking to refine their recruitment and integration strategies. Entrepreneurs aiming to create a welcoming and productive work environment. Small business owners keen on maximising employee potential. Team Leaders eager to strengthen team cohesion and performance. Administrative Personnel involved in the recruitment process. Start-up Founders looking to establish effective onboarding practices. Individuals transitioning to HR roles. Career path Recruitment Coordinator HR Specialist Talent Acquisition Manager Onboarding Consultant Employee Experience Coordinator People Operations Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Delve into the fascinating world of Indigenous Studies with a focus on Australian Aboriginal cultures. This course provides a unique opportunity to explore the rich history, traditions, and contributions of the Aboriginal peoples of Australia. You'll uncover their deep connection to the land, culture, and spirituality, all of which have shaped the nation in profound ways. From Dreamtime stories to traditional practices and contemporary issues, this course offers a well-rounded understanding of Indigenous Australian heritage. Gain insight into the challenges faced by Aboriginal communities throughout history and in modern society. This course will broaden your perspective on their cultural significance, resilience, and ongoing fight for recognition and rights. Whether you are interested in cultural studies, history, or simply wish to understand more about Australia’s Indigenous peoples, this course provides a respectful and enlightening approach. Perfect for anyone keen to understand the powerful role that Aboriginal culture plays in Australia’s past, present, and future. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Australian Aboriginal Cultures Module 02: Historical Context and Colonisation Module 03: Art, Music, and Storytelling Module 04: Social and Cultural Practices Module 05: Land Rights and Self-Determination Module 06: Contemporary Issues and Resilience Module 07: Reconciliation and Moving Forward Learning Outcomes: Recognize diverse aspects of Australian Aboriginal Cultures for cultural appreciation. Understand the historical impact of colonisation on Indigenous communities in Australia. Explore the significance of Art, Music, and Storytelling in Aboriginal heritage. Analyse Social and Cultural Practices to comprehend community dynamics effectively. Gain insight into the complexities of Land Rights and Self-Determination principles. Evaluate and address Contemporary Issues while appreciating Indigenous resilience. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking in-depth understanding of Australian Aboriginal Cultures. Cultural enthusiasts eager to explore the historical context of Indigenous communities. Students interested in the role of art, music, and storytelling in cultures. Those wanting to comprehend social and cultural practices in Indigenous communities. Advocates for land rights, self-determination, and reconciliation in contemporary contexts. Career path Cultural Researcher specialising in Australian Indigenous communities. Community Engagement Officer focused on Indigenous social and cultural practices. Cultural Arts Coordinator promoting Aboriginal art, music, and storytelling. Indigenous Rights Advocate specialising in land rights and self-determination. Contemporary Issues Analyst within organisations promoting Indigenous resilience. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Unveil the secrets to mastering the art of make-up with this dynamic online course. Whether you're interested in enhancing your personal look or exploring the exciting world of beauty artistry, this course provides a detailed, step-by-step approach to all the essential techniques. From creating flawless base layers to mastering eye-catching looks, you’ll learn the tricks and techniques that make professional make-up artists so sought after. We’ll cover everything from colour theory to the best tools for every type of application, helping you get the most out of your make-up routine. With our online format, you'll enjoy flexibility, learning at your own pace while gaining a deep understanding of the industry’s standards. Whether you're aiming to create the perfect day-time look or a dramatic evening effect, our course equips you with the knowledge to achieve it all. Delve into the fascinating world of face shapes, skin tones, and the importance of blending to achieve flawless results every time. Ready to refine your skills and discover how make-up can be your most powerful tool? This course will take you step by step through the process, guiding you to become a confident, skilled make-up artist. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Makeup Artistry and Sanitation Module 02 : Makeup Tools, Colour Theory, and Foundation Application Module 03 : Face Contouring and Highlighting Module 04 : Eye Makeup Module 05 : Brow Shaping, Lip Makeup, and Bridal Makeup Module 06 : Special Makeup Effects and Professional Business Skills Module 07 : Portfolio Development and Industry Practices Learning Outcomes: Master the art of makeup application for various occasions. Gain in-depth knowledge of colour theory and how to create stunning looks. Perfect the techniques for flawless foundation application. Learn the intricacies of face contouring and highlighting. Develop expertise in eye makeup, from subtle to dramatic. Hone your skills in brow shaping, lip makeup, and bridal looks. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Makeup enthusiasts seeking professional-level skills. Aspiring makeup artists looking to kickstart their careers. Beauty professionals aiming to expand their expertise. Individuals interested in the world of bridal makeup. Those keen on creating special makeup effects. Anyone desiring a deep understanding of makeup for personal use. Fashion and photography enthusiasts. Individuals with a passion for the artistry of makeup. Career path Makeup Artist Beauty Consultant Bridal Makeup Specialist Fashion Show Makeup Artist Film and Television Makeup Artist Beauty Blogger or Influencer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Transform your health with our Keto Lifestyle Guide. Explore the science, meal planning, and practical strategies to master and sustain a ketogenic diet for lasting results.

Gain essential skills in medical equipment sterilisation with our CPD-accredited Sterile Services Technician course. Learn infection control, sterile processing, and instrument handling for a rewarding healthcare career.

Learn Hypnotherapy - Online Course Hypnotherapy is the use of hypnosis as a therapeutic technique. Although this treatment is not a complete science, many have sworn that it is effective since they got positive results after undergoing this Diploma in Hypnotherapy course. If you are interested to widen your skills in giving hypnotherapy treatments to your patients then checking out this Level 3 Diploma in Hypnotherapy will help you. This course will let you discover how inner healing is possible through hypnotherapy. Course Curriculum What is Hypnosis? Hypnosis and Its Significance Three Insider Secrets for Creating Excellent Hypnosis Sessions 8 Tips for Brilliant Hypnosis Sessions Words for Your Clients: What Happens When You’re in Hypnosis? More Words for Your Clients: What’s the Hypnotic State All About? 7 Things to Do if Hypnosis Clients Don’t Seem to be “Getting Anything” Working with Both You and Your Client in the Hypnotic State State of Mind What’s the Difference between the Subconscious and the Superconscious Mind, and How Can They Both Help You with Healing? More About Your Brilliant Subconscious and Super conscious Mind Powers: Fascinating Info about the Inner Workings of Your Mind Hypnotherapy and Spirituality How to Understand the Meaning of Transformation The Wise Mind Process™: Transformation in Four Easy Steps How to Find a Client’s Inner Obstacles in Minutes: The Technique of ReSourcing The Transformational Healing Method (THM)™ Seven Steps for Transforming Any Habit Three More Techniques of Hypnotherapy Application of Hypnotherapy in Medicine (Learn more about this online course)