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1216 Postgraduate Certificate in Education (PGCE) courses

UK Cooking and Gastronomy Technician Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in UK Cooking and Gastronomy Technician course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique UK Cooking and Gastronomy Technician course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the UK Cooking and Gastronomy Technician course. Due to UK Cooking and Gastronomy Technician's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn UK Cooking and Gastronomy Technician from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The UK Cooking and Gastronomy Technician course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the UK Cooking and Gastronomy Technician course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this UK Cooking and Gastronomy Technician course. This UK Cooking and Gastronomy Technician training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This UK Cooking and Gastronomy Technician Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the UK Cooking and Gastronomy Technician course: Module 01: An Introduction to Gastronomy Module 02: Gastronomic Concepts Module 03: Thermal Processing of Food Module 04: Meat Preservation and Processing Module 05: Preservation and Processing of Fish Module 06: Culinary Techniques- Meat Preparation Module 07: Culinary Techniques-Fish Preparation Module 08: Physical, Chemical and Allergenic Hazards Module 09: Reopening and Adapting Your Food Business during COVID-19 How is the UK Cooking and Gastronomy Technician Bundle We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the UK Cooking and Gastronomy Technician course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 GBP Level 2 - £99 GBP Level 3 - £119 GBP Level 4 - £129 GBP Level 5 - £139 GBP Level 6 - £150 GBP Level 7 - £159 GBP Certification Accredited by CPD Upon finishing the UK Cooking and Gastronomy Technician course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This UK Cooking and Gastronomy Technician course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The UK Cooking and Gastronomy Technician course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. UK Cooking and Gastronomy Technician Training - CPD Certified Hard copy certificate - Included

UK Cooking and Gastronomy Technician Training - CPD Certified
Delivered Online On Demand3 weeks
£105

Debt or Recovery Agent - CPD Certified

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Debt or Recovery Agent Bundle To Overcome Your Challenges! 5 in 1 Debt or Recovery Agent Bundle Improve your knowledge and enhance your skills to succeed with this Debt or Recovery Agent bundle. This Debt or Recovery Agent bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Debt or Recovery Agent Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Debt Management at QLS Level 5 Course 02: Diploma in UK Tax Accounting Course 03: Anti-Money Laundering (AML) Course 04: Accounting Diploma Course 05: Microsoft Excel - Beginner, Intermediate & Advanced All the courses under this Debt or Recovery Agent bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Debt or Recovery Agent bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Debt or Recovery Agent bundle, you can achieve your dreams and train for your ideal career. This Debt or Recovery Agent bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Debt or Recovery Agent? All-in-one package of 5 premium courses' Debt or Recovery Agent bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support Start your learning journey straightaway! This Debt or Recovery Agent's curriculum has been designed by Debt or Recovery Agent experts with years of Debt or Recovery Agent experience behind them. Assessment Process Once you have completed all the courses in the Debt or Recovery Agent bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Debt or Recovery Agent - CPD Certified
Delivered Online On Demand24 hours
£35

Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools

4.9(27)

By Apex Learning

Overview School is the place where young, brilliant minds develop and flourish! Take your career into the next level and work in a field with means to develop the future of the society by joining our comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is a professional course that has been developed in accordance with awarding body standards to help you advance your career prospects. It is an introductory level 3 award that will teach you about teaching and learning concepts specifically relevant to children and young people in primary, secondary, or special schools. This level 3 award in supporting teaching and learning in schools focuses on giving you the skills and knowledge you need to look after children and youth, keep them safe, and communicate effectively.Enrol today and start your learning journey! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Award in Supporting Teaching and Learning in Schools (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools.  Description Learners must achieve all 4 mandatory units to achieve a total credit of 12.From this course you will: Familiarise yourself with the concept of supporting teaching and learning schools Understand how to communicate with children and young people Know how to maintain professional relationships with children and adults Comprehend how schools as an organisation works Study the development process of child and adults Be able to safeguard the wellbeing of children and young people Qualification Purpose This comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is designed to help students master the knowledge and skills they'll need to function effectively in supporting teaching and learning in schools. Who is this course for The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after teaching and learning certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is hours. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 80. Method of Assessment: The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) is internallyassessed and externally assured by Focus Awards.Each learner is required to create a portfolio of evidence that demonstrates the achievement of all thelearning outcomes and the assessment criteria associated with each unit.The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant Course Curriculum 15 sections • 40 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •1. The Principles of Developing Positive Relationships With Children, Young People and Adults: 00:00:00 •2. Communication with Children, Young People and Adults: 00:00:00 •3. Legislation, Policies and Procedures for Confidentiality and Sharing Information, Including Data Protection: 00:00:00 •Unit 01 Assignment: 00:00:00 •1. The Structure of Education from Early Years to Post-compulsory Education: 00:00:00 •2. How Schools are Organised in Terms of Roles and Responsibilities: 00:00:00 •3. Ethos, Mission, Aims and Values of a School: 00:00:00 •4. Laws and Codes of Practice Affecting Work in Schools: 00:00:00 •5. The Purpose of School Policies and Procedures: 00:00:00 •6. The Wider Context in Which Schools Operate: 00:00:00 •Unit 02 Assignment: 00:00:00 •1. Different Aspects of Development From Birth to Adulthood: 00:00:00 •2. Personal and External Factors That Affect Child Development: 00:00:00 •3. Theories of Development and Frameworks to Support Development: 00:00:00 •4. Monitoring and Assessing Children: 00:00:00 •5. Barriers to the Development of Children and Young People: 00:00:00 •6. Early Intervention: 00:00:00 •7. Possible Effects of Different Transitions on Children and Young People's Development: 00:00:00 •Unit 03 Assignment: 00:00:00 •1. Current Legislation and National Guidelines for Safeguarding: 00:00:00 •2. Safeguard Children and Young People: 00:00:00 •3. Inquiries and Serious Case Reviews and Sharing the Findings to Inform Practice: 00:00:00 •4. Data Protection, Information Handling and Sharing: 00:00:00 •5. A Person-Centred Culture: 00:00:00 •6. Partnership Working and Safeguarding: 00:00:00 •7. Roles and Responsibilities of Different Organisations: 00:00:00 •8. Policies and Procedures to Protect Children and Young People and Adults Who Work With Them: 00:00:00 •9. How to Report Concerns about Practice in the Work Setting: 00:00:00 •10. Child Abuse Indicators: 00:00:00 •11. Responding to Children and Young People's Disclosures of Abuse: 00:00:00 •12. Concept of bullying: 00:00:00 •13. Develop Self-esteem and Self-confidence: 00:00:00 •14. Resilience: 00:00:00 •15. Strategies to Help Children Protect Themselves: 00:00:00 •16. Empowerment: 00:00:00 •17. Importance of E-safety: 00:00:00 •Unit 04 Assignment: 00:00:00 •Submit Your Assignments: 00:00:00

Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools
Delivered Online On Demand
£12

Education and Pedagogy Diploma

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Education and Pedagogy Diploma
Delivered Online On Demand2 hours 57 minutes
£25

PR and CRM Courses - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

PR and CRM Courses - Double Endorsed Certificate
Delivered Online On Demand
£150

Safeguarding Level 4

4.7(160)

By Janets

Register on the Safeguarding Level 4 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Safeguarding Level 4 is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Safeguarding Level 4 Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Safeguarding Level 4, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Safeguarding Introduction to Safeguarding 00:27:00 Module 02: Laws and Guidance Laws and Guidance 00:43:00 Module 03: Child Abuse Child Abuse 00:48:00 Module 04: Sexual Abuse Sexual Abuse 00:36:00 Module 05: The Impact of Domestic Violence and Abuse on Children The Impact of Domestic Violence and Abuse on Children 00:35:00 Module 06: Risks and Risk Assessment Risks and Risk Assessment 00:16:00 Module 07: Social and Emotional Development Social and Emotional Development 00:40:00 Module 08: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:35:00 Module 09: Responding to Disclosure and Reporting Responding to Disclosure and Reporting 00:27:00 Module 10: Things to Do after Referral Module 11: Record Keeping Record Keeping 00:17:00 Module 12: Safeguarding of Vulnerable Adults Safeguarding of Vulnerable Adults 00:19:00 Module 13: Safeguarding Legislations Safeguarding Legislations 00:28:00 Module 14: Understanding Abuse and Neglect Understanding Abuse and Neglect 00:30:00 Module 15: Safeguarding Vulnerable Adults: Policy, Roles and Responsibilities Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:32:00 Module 16: Importance of Communication in Care Understanding the Importance of Communication in Care 00:23:00 Module 17: Sharing Information and Responding to a Disclosure Sharing Information and Responding To a Disclosure 00:37:00 Module 18: Reporting Your Concern Reporting Your Concern 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Safeguarding Level 4
Delivered Online On Demand8 hours 43 minutes
£25

Content Creation and Content Marketing Certificate

4.7(160)

By Janets

Register on the Content Creation and Content Marketing Certificate today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Content Creation and Content Marketing Certificate is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Content Creation and Content Marketing Certificate Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Content Creation and Content Marketing Certificate, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Content Creation Introduction to Content Creation 00:21:00 Module 02: How to Generate Ideas for Your Content How to Generate Ideas for Your Content 00:23:00 Module 03: How to Create High-Impact Content How to Create High-Impact Content 00:18:00 Module 04: Introduction to Content Marketing Introduction to Content Marketing 00:19:00 Module 05: The Benefits of Content Marketing The Benefits of Content Marketing 00:39:00 Module 06: Content Marketing Strategy Development Content Marketing Strategy Development 00:20:00 Module 07: Search Engine Optimisation Search Engine Optimisation 00:25:00 Module 08: Measuring the Success of Your Content Marketing Measuring the Success of Your Content Marketing 00:42:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Content Creation and Content Marketing Certificate
Delivered Online On Demand3 hours 27 minutes
£25

Diploma in Customer Service: Telephone Etiquette

4.7(160)

By Janets

Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Customer Service: Telephone Etiquette
Delivered Online On Demand3 weeks
£25

Understanding Brexit

4.7(160)

By Janets

Understanding Brexit is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Understanding Brexit consists of several modules that take around 6 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 01: The Brexit The Brexit 00:21:00 Module 02: The Brexit & Voting The Brexit & Voting 00:27:00 Module 03: The Brexit & British History The Brexit & British History 00:46:00 Module 04: Future & Uncertainty with the Brexit Future & Uncertainty with the Brexit 00:23:00 Module 05: Brexit with Options Brexit with Options 00:17:00 Module 06: Impacts of Brexit Impacts of Brexit 00:59:00 Module 07: Brexit Negotiations Brexit Negotiations 00:30:00 Module 08: Brexit & the Politics Brexit & the Politics 00:29:00 Module 09: The Brexit Aftermath Part - 01 The Brexit Aftermath Part - 01 00:30:00 Module 10: The Brexit Aftermath Part - 02 The Brexit Aftermath Part - 02 00:27:00 Module 11: Brexit Effects & Updated Legislations Brexit Effects & Updated Legislation 00:54:00 Mock Exam Mock Exam - Understanding Brexit 00:20:00 Final Exam Final Exam - Understanding Brexit 00:20:00 Assignment Assignment - Understanding Brexit 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Understanding Brexit
Delivered Online On Demand3 weeks
£25

Certificate in Business Etiquette and Professionalism

4.7(160)

By Janets

If you are interested in learning business etiquette and professionalism or someone considering to enter into the world of business, then this video training course is a must for you, especially if you are absolutely new to the business industry! This comprehensive course provides you with a strong background in understanding the basics of business etiquette and professionalism in the workplace. With this course, you will get introduced to the principles of professional behaviour, learn interview etiquette and electronic etiquette in an easy to grasp manner. Moreover, learn the best approaches to successfully plan and attend business meetings and understand the importance of multicultural etiquette. In just 2 hours 25 Minutes you will: learn the principles of professional behaviour have a better understanding of the interview etiquettes be able to plan and attend business meetings develop your knowledge of electronic etiquettes efficiently communication via email, voicemail, text messages, etc. get a sweeping overview of multicultural etiquettes Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Certificate in Business Etiquette and Professionalism is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Executives Secretaries Office Admins Employees Businesspeople Course Content Principles of Professional Behavior What is Etiquette? 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Mock Exam Mock Exam - Certificate in Business Etiquette and Professionalism 00:20:00 Final Exam Final Exam - Certificate in Business Etiquette and Professionalism 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Certificate in Business Etiquette and Professionalism
Delivered Online On Demand2 hours 25 minutes
£25